good this is not a 4 maybe 3 , bathrooms had dirty tiles, soap build up in shower, no laundry bags,

the fact the pool could be warmer haha

the pool and gym were nice facilities.

there is a large front grassy area so its a little far to the parking lot

the inhouse breakfast menu and food was great. plenty of parking, good location.

parking lot could be use more lighting

noise of the hotel we were under some sort of kids party bumping and jumping 2 nights straight

we were awoken very early by kids talking and running down the hall

rectly in parking lot) on the first floor

people on the floor above made a lot of noise kids running around jumping off the beds that caused a lot of

the laundry facility was clean and well maintained

te those weird egg patties at other hotels), nice room, comfy bed, great location, nice laundry room

nice parking, free drinks with stay

a lot of kids running in hallway after 12 night.

a lot of kids running in hallway after 12 night.

needed to do laundry during my stay and there was no change machine for quarters nor did the front desk able to

had to ask for cups, found dirty laundry in hotel room

clean, nice accommodations, always an amazing hot breakfast, great laundry facilities!

wifi was terrible. price was excessive. room looked bigger in pictures.

the people staying that weekend left the place in mess, to many kids.

pool and hot tub was awesome

we loved the hot tub and being able to enjoy a pool during these cold months

we were on the road and could only stay one night, but everything was so nice my kids asked if we could stay

parking availability

nice continental breakfast

laundry staff operating front desk

seeing the laundry behind the front desk

laundry out of order, no hot water, tub slow draining, and a short in the electrical

laundry service on site

on site laundry

great washing facilities for laundry, computer access with printer, pool

the pool was closed

pool was closed

great breakfast, great room size, very clean establishment.

room was clean, well laid out, and bed was comfy, loved the stocked kitchenette and the comfy sitting room

i went to the desk for some laundry detergent and was told it s two dollars

having a gym and laundry room was very convenient

the bed was comfortable. the laundry machines were great!

family friendly, clean, quiet, breakfast, courtesy laundry, staff.

often kids do not read the warning

called downstairs the next morning and was told there were no more because laundry hadn t been done

ample parking

wifi issues, not getting soap and shampoo refills, fire alarm goes off, surly employees

the staff professinalsism and friendless. plenty of free parking.

and then my friends car got stolen, right out of the parking lot in front of the hotel

overall the hotel was great for the value. kids had a blast.

friendly staff and great common spaces for family to hang out late night after kids were

downside was i woke up to the parking lot being torn up by every machinery

there were little kids running in the hallway and the other party had the hall way smelling like weed and the

among them plus a great respect and friendship between those at the front desk and the bar and their supervisors

staff, tasty breakfast, accommodating when there was an issue with our reservation, good laundry and leisure

breakfast was very good, room/suite blew me away on how spacious and well equipped it was.

the breakfast was good and the staff was friendly and attentive

breakfast in the morning is sumptuous: bacon and eggs, cereal, fresh fruit, yogurt, waffles, bagels

the pool is unmonitored by staff.

there is an onsite laundry which was a big plus

indoor pool, comfy couch, laundry, friendly and helpful staff!

the pool was great and the kids loved the pool

lovely comfortable room, breakfast was very fresh. nice size bathroom. met all expectations.

the kitchen/dining area should have a microwave.

wish they had a laundry room.

- noisy from the ventilation system - missed guest laundry

guess if anything , it would be that there was nowhere to do laundry in the building

linen in my room was never changed or replaced during the entire stay and no onsite laundry

staff, rooms, pool we're all awesome! breakfast was good!

a laundry soap dispenser would be nice

room was right above the staff laundry room it was very noisy

the pool could of been warmer,need more parking but other then that everything was wonderful

sticky kitchen floors. didn't like the bedding.

the pool could of been warmer,need more parking but other then that everything was wonderful

the towels were dirty, the wifi sucks, their parking lot has pieces of glass

good place to stay, convenient location, quiet area, nice pool area, spacious rooms, decent breakfast hot and

parking lot full of broken glass

were mostly young people going back and forth lots of smoking

pool was nasty and hot and i didn't even get to use it asked why was it like that and no one

it must have been laundry or maintenance

great breakfast. very friendly staff

pool was not open.

staff was nice and breakfast was perfect

beds were very comfortable and free breakfast was amazing

the location and the staff are friendly and helpful self laundry is available room are big

they offer basic neccesaty free of charge! need laundry soap? no worries not 2 or 3 bucks, free

free wifi and free parking

free wifi, free parking

the gym was small but completely

weird bloody looking thing in bottom of laundry basket

the amenities laundry/pool and the room set up, location, plus price for the week.

i love the free laundry option! this was a very quiet hotel as well.

the gym and laundry were helpful to have onsite

laundry machines worked great and didn't cost extra

could use a second eating room. bar is crowded and noisy

it s walking distance to clevelnad clinic but they do have a courtesy shuttle that runs on the 1/2 hour

friendly staff. clean. quiet. comfortable beds. shuttle.

to cleveland clinic but hotel shuttle or walking

we had appointments with the cleveland clinic and was pleased that we had a shuttle

it had great facilities, including 24/7 gym, breakfast...

the bar was not open on our second night when we returned from an early dinner

free shuttle services were offered which helped take away some of the stress

the shuttle service is very convenient.

the shuttle and the friendliness of the staff.

they didn't let me know that the pool would close early & the appetizers was replenish

location good parking beautiful room

was a surprise $10 parking charge upon check-in

having to pay for overnight parking.

june 29th was my mom's birthday and the bar staff sang happy birthday to my mom and gave her a piece of cheesecake

good i had room service

the bar and restaurant staff were not stellar

a fine dining restaurant and bar, another breakfast and lunch restaurant and an extensive 24 hour room service

everything was great from the kindness and efficiency of the staff to the delicious breakfast and the modern,

excellent location, amenities, room service and staff was very helpful!

no laundry service

wish they had laundry sevice and some vegetable salad for breakfast

breakfast was a little disappointing, as were the room amenities (skimpy on towels, no laundry bag)

nice complimentary breakfast

the mini bar look so interesting and romantic, even though i didn't use it

i m wondering if the bedding had some allergens in it (maybe a certain type of laundry detergent or down

loved the room with a trundle option to allow kids to spread out in a hotel room.

nice fitness center and pool too

screaming in hallways , kids running around , people getting ice from ice

eyes burning and some kids in out group broke out in rashes

24/7 free laundry, bet was comfy and decent shower

free laundry services, clean, spacious

parking and accessibility not convenient

small kitchenette was a huge bonus and helped save us some money because we brought our own food

i loved the kitchen option, bathroom & amenities were nice

outdoor kitchen with fire pit was an added bonus

really like access to a bigger room with a kitchen

it was a real apartment with a full kitchen, breakfast bar, living room area with couch and desk, sleeping

help us arrange shuttle bus pick up to cleveland clinic

also reported that the phone had no dial tone was told the entire wifi phone system had been down for a while

think a little boy was having his birthday party at the facility and when i took my kids down to the pool they

would be nice to have late night room service, but there were others places that do door dash

my kids slept on the floor

it was down the street from top golf and other activities

clean, comfortable sleeping, large tv channel selection,well lit parking lot, close to everything, courteous

i like that we can open the window for fresh air. also like the laundry facilities.

it has a indoor pool that actually works it was down earlier today they made sure it was back and running by

we booked the room to have alone time away from the kids at home

everything from the pool to the room

room was right next to the pool and the noise from all of the kids screaming and playing in the pool was

no laundry room to wash

room was right next to laundry on first floor and that woke me up at 7 a

s no swimming pool or guess laundry area

the breakfast and laundry room and better room service no extra towels

the staff was very helpful and polite.ii liked that my pet was allowed to stay.

access to workout room laundry room

staff are petty theives who steal change and laundry quarters

, laundry services, & wake-up calls

guest laundry was easily accessible

of the cleaning h staff had face masks - (coming in and out of the closet laundry) when i was walking in and

only thing i did not like was having to pay for your own laundry

for different linens at the front desk and was told they had none because the person who does laundry during

breakfast was delicious, it was a hot breakfast and the staff was very nice

wish the fireplace was in front of bed

no heat in my room. someone's hair was all over the place and my fireplace didn't have any logs.

we had to go to the linen/ laundry room to get extra towels

touch with wine and cheese in the evening best western omelet for breakfast and best oatmeal i have ever eaten

did not inform about the whereabouts of fitness center, breakfast time, internet wifi, no mention of complimentary

to plug them back in requires gymnastics as you lie on the ground and reach up under the bedside table to plug

wifi was slow and unreliable for a business traveler

on any channel i chose pillows were shapeless, almost like a pillow case somewhat full of used laundry

food available in the middle of a snow storm, no laundry facilities, no ammenities at the hotel, basically just

it doesn't have a laundry room and pool wasn't available yet, otherwise everything was great.

the room i received was not well vacuumed and old laundry baskets were

only complaint is that laundry was listed as an amenity, however there was not a laundry facility on site

convenient with laundry and gym room

helpful staff, exceptionally clean, great restaurant, shuttle service, great suite layout for an extended

thankfully we were able to get a shuttle to the food court at cleveland clinic

kitchen area needed silverware

suite had a nice kitchen area and comfortable king sized bed

coffee was good, but the rest of the breakfast leaved a little to be desired

parking was tight, but ok. desk between beds was not usable due to oversized

there was a continental breakfast. not many choices. muffins were fresh.

on site parking in a small town was a bonus too

on-site parking was convenient

i noticed there was on in the laundry

the pool, laundry, and gym were open

close to the hospital and laundry facility on site

very clean. great location for cleveland clinic. nice pool but too low water.free laundry

laundry room

laundry on site

even though i didn't use them, the fitness area and pool looked nice as well

breakfast bar wasn't fully open or the pool

i wish the pool was open but understand during this pandemic

parking could have been a little better

cleaner laundry room, around the machines, please!!

good breakfast choices

serving breakfast in the morning with plenty of coffee and juice

coffee in room and in breakfast room could be better.

there is a restaurant right across the parking lot and an entire shopping area across the way

- neighborhood was a little scary - they don t sell laundry detergent

rooms were comfy and clean, even had laundry on

exercise room, laundry room, & outdoor fire pit.

free laundry, free coffee, very

the laundry room smelled like urine

free use of laundry facilities

location, courteous and professional staff as well as the free full breakfast.

if you need a decent hotel that has free parking, it's your place

likes the staff and the hospitality offered. also the location and the free wifi. and the price.

wanted breakfast to last a about 30 minutes longer.

ice machine worked, laundry room wasn t open, pool was down

was not great and sad the hot tub was non functioning as that is why we chose that hotel for the kids

this room solely for the hot tub, and once we arrived and took the kids down to the pool we notice the hot tub

i was disappointed that the kitchen or bar weren't open for dinner and there didn't seem to be any room service

this room solely for the hot tub, and once we arrived and took the kids down to the pool we notice the hot tub

i could have used more bags in the room for our dirty laundry

service has to be asked for as do extra towels, which we ended up having to go through the clean laundry to find

fitness room and guest laundry were closed.

the staffs didn t have any laundry, that was cleaned extra laundry towels, face rags for the customers ,the

on my keys so i couldn t get in, had to wait over 30 minutes for help and couldn t access my wifi without

laundry room needs to have a chair or two sonpatrobs can sit while waiting for their laundry to

hotel has long-term residents who were doing laundry and dropping off belongings with the front desk

elevator. laundry room.

the wifi connection was really good

breakfast

indoor pool and spa was nice

i didn t like the fact that the pool was dirty & the hot tub .

dining area and staff were fantastic. coffee bar in morning was great.

parking lot was well lit for night time arrival

i could have got offer a discount on a soft night so my kids could enjoy the pool since that's all we came to

the complimentary laundry was also on our floor

the front dest does offer free laundry detergent and dryer sheets, however, when i requested these, i was give

there were no towels for 4-5 guests, i went to the laundry room and got towels myself

laundry and dryer machine available, which was en unexpected extra plus

the location is absolutely perfect and within walking distance to the sports arenas and the bar district

laundry is needed

odd smell from laundry room

there was a spot for guest laundry but there were no machines.

no laundry soap and nowhere close to buy it

some small stains on blanket and sheets, fortunstely the other bed was clean. no laundry unit.

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

the king suite was way better then expected , room service was worth every dime .

the tv didn t connect to the wifi so you couldn t even screen your smart phone computer or ipad

room service breakfast was pretty mediocre for a 4-star hotel, although the servers were very nice

nice big clean room with a large tub. fireplace was a nice touch and linens were all clean.

the veterans parking and onsite laundry facility

refunded my money when laundry room wasn t stocked w/ soap

laundry facilities

was able to do our laundry, that was so helpful

they did not give me an official super 8 pet agreement to sign

laundry were great in all respects

the housekeeping elevator was broke so the elevator smelled like dirty stale laundry as well

noticed someone (attendant) folding laundry

we have stayed here several times it s very convenient to the highway and the casinos

covid had shut the pool and breakfast. but everything was fine

i was bummed out that gym services were not available yet but there was an offer to pay to go to a gym down

woman working at the continental breakfast was so kind and treated all guests like she knew them

breakfast was excellent

plenty of room, nice kitchen

to look around the room for the trash cans, that had been put into the bath vanity, and a kitchen

that we didn t like although it would be nice if they had a laundry facility in the premise

was at a restaurant in the arcade, delicious pancakes :) a couple of boutique stores and the gym within the

wifi, slow

room service breakfast and coffee were meh, but rising star coffee in the arcade was the best!

wifi was very poor in our room

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

the bed was great nice tv room service was great

in room breakfast was excellent

nice corner view breakfast was excellent

had i been alone, i never would have paid the >$750 (plus pet fee) for the room

functional elevators, really nice staff, great breakfast and kickback food selections; self-laundry big plus;

complete breakfast buffet and kick back evening food options along with indoor pool and onsite laundry made

then after our second day nobody cleaned our room or took dirty laundry

i came back in soaking wet and cold, the front desk staff offered me quarters and access to the laundry room to

questions cleanliness of laundry

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

it was kids run up and down the hallway all night kept me up

desk, room service and lobby bar were excellent

great bar and restaurant

one had the space bar broken

housekeeping left dirty laundry throughout the hallway til 8ish

room had things broken and on my kids room there were beers on the fridge from whoever stayed before us

the gym i loved, staff was very good bobby the valet was excellent

nope had some drinks at the bar and that was also very nice

called for room service never received items, wasn t charged

location and it had access to laundry machines.

bed comfy, room very nice, wifi

pool not open

missed being able to use the pool.

a lot of truck comed in at night which take out all parking lot

no towels room not that clean and no laundry bags

i go up to room and laundry carts everywhere even when i left that morning

the hallway was dirty and there were laundry bins in the hall way all night

trash carts and laundry carts were left in the hallways blocking some exits

needed more room service options.

couldn't use the laundry facilities

clean friendly atmosphere. room was very spacious also, laundry room on site.

laundry and microwave were good for amenities

connect to wifi both phone and laptops

strong smell of people smoking weed on our floor

i do not recommend this hotel, with no amenities other than laundry room, to light sleepers and/or people with

breakfast is not what you would expect at a hotel with this rating, but i have used extended stay

locationand the kitchen....

nice kitchen easy parking great staff

has tgifridays and a local pub in the parking lot

guest laundry washing machine was broken

location appearance cleanliness staff facilities, needed to do laundry. was a great help.

pool was great and breakfast was exceptional especially with kids!

the breakfast was fresh, hot, and had items other hotels did not

the pool being open. the front desk associate was a doll! very helpful.

another patron was very rude over laundry facilities and called me many names and nothing was done about it

up early in the morning to do the laundry, was told by the elderly woman at the desk she doesnt have quarters

i did notice it also had laundry facilities which many would

i did however wipe down the surfaces and the spa tub due to my personal preference

very clean, well appointed rooms, fridge, good breakfast, friendly staff.

king /smoking giot 2 doubles/smoking

wifi kept going in and out very slow ...

the bed was big and comfortable and there was ample parking space. that's all.

plenty of free parking

the parking lot and in front of the room on the sidewalk looked as if they opened a trash bag and

appreciate the pet wing on first floor with plenty of green space to take them out

on the first floor, there is a bar that serves great food

it has charm that many hotels don't have. the indoor pool is big, nice, and warm.

swimming pool available, big parking lot

also not a fan of pet friendly accommodations since we have allergies

there was no staff on duty that helped with laundry or towel needs or anything else

they told us it was the laundry it kept seeping in room thru gaps in the door

com when asking where local laundry mat was

hair on them the tv had no remote and the buttons on the tv weren t working correctly and the wifi that was

very close to the freeway, restaurants, grocery store and fairly easy parking

there was a laundry room for guests to use on our floor

was busy 2) only cleaned rooms/replaced towels once a week 3) only 1 elevator & slow 4) guest laundry room out

clean rooms. guest laundry operational.

not many breakfast choices

breakfast was fantastic. tv was great size. bed was comfy!!! shower felt wonderful.

the order that came out the room when the door opened was terrible it was drug transaction in the parking lol

people smoking on property

pool was closed

pool was not available even though it was advertised. lack of furniture in the room.

asked for non-smoking room

were 4 people including my self trying to check in and the front desk clerk was in the back doing laundry/that

parking also older lady at the front desk rude as ever

the gym could be better equipped

i believe our balcony door was unlocked when we arrived, but the security bar was down so i wasn't alarmed

easy parking and access from the road

) they care there is a pool, mini golf, playground, arcade, etc, etc

wifi sucked

was a lot to do on the property, they had mini golf, hot tub/swimming pool, an arcade and a jungle gym for kids

the atrium in the middle had a pool, mini golf course, a playground for the kids and a full arcade

not much parking by front doors, no breakfast or pool.