for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

mention of a $100 nonrefundable pet fee

they did say that they allow pets

fine for adults, but other than the pool, not very kids friendly

second floor room and the high fee for pet.

staff was excellent. breakfast was extensive--filling/fresh

kitchen, sitting area, bedroom, and sink separate from toilet and shower for ease of use

pet fee not per day, $150 for stay

breakfast was good and convenient

breakfast and staff

parking lot lights all night

pet friendly does not mean letting a yippee dog never shut up and keep me up all night

everything, except for the good parking

i also did not like the fact that they allow pets and i heard a barking dog all day while i was sleeping, since

prices and comfortable parking, good for me

pool & laundry not available

money got stuck in the guest laundry dryer and it would not work

the pool did not look very clean and it was not very busy.

very clean, friendly staff, quiet, nice pool, spacious rooms, nice breakfast, safe feeling.

this is a great hotel if you have kids. the pool area is awesome for them to enjoy.

coffee, tea, hot chocolate bar 24 hrs, business center internet access 24hr, pool & patio, laundry room for your

printer not working laundry room close

large rooms, friendly staff and great hot breakfast

nice little pool for those who want one

easy, free and abundant parking. clean facilities..

on-site laundry, kitchenette in every room.

no quarters available for laundry

there is a decent amount of parking

i like the kitchenette and they layout of the room.

plenty of space in the room. big parking lot.

free parking

the pool & hot tub were a great addition for the kids

parking easy access. easy to find room.

room service staff were very polite and helpful

great location! clean , friendly and a good restuarant and bar -pool

traveled for a three weeks and before booking of hotels we checked if there is a laundry room - it was very

comfy beds, pool and hot tub, treadmill.

hot tub, pool, free parking, in a nice remote quiet area.

argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was

amazing golf views!

my kids really enjoyed the big pool

was charged for wifi, parking at checkout no one informed me about this at the time of check-in

we were also not told that check-in that the bar and restaurant were going to be closed our entire stay

there was people just sitting in hallways and kids for a group trip running back and forth

there was no bar it's only for weddings or convention and no pool it was out of service oh and no laundry machines

big lot. comfortable rooms. fridge & microwave. laundry.

guest laundry did not work

laundry room on premises

laundry not working and i really needed it

pool temp could've been much warmer as the cleanliness of the pool room could have been

size of the pool was good

i used the pool, i was hoping for a sauna...

breakfast, front desk staff

pool was cold for indoors!

it was very friendly and clean the pool and hot tub was clean

staff, afforable price, free breakfast, pool

price , we enjoyed to stay here for 5 nights , 35 min drive to chicago without traffic , free parking, we would

location, price, pool & jacuzzi available, and hot breakfast every morning!!!

big-it's basically a kiddie pool, measuring 4 ft at the deep end and comfortably fitting maybe 6 kids at once

maybe a laundry soap vending,but otherwise my staycation was great

guest laundry is downstairs (runs on quarters, so bring your own as sometimes reception understandably

laundry on site was useful

excellent breakfast

they had great breakfast and the swimming pool was good

didn't notice a pool, but there were laundry facilities

the breakfast was ok....

the breakfast could be better than that but with this price i think is fair.

there were no dishes in the kitchenette

the kitchen with real plates, pots and pans when needed

i also liked that the wifi is fast since i need internet for my phone

the motel also offers luggage storage space, and free wifi, which made my stay even more convenient

well presented breakfast and the laundry facilities were great

clean, comfortable, had pool

good breakfast. clean facilities. friendly staff.

there was also an event going on at the event center in the same building so no parking was available when we

breakfast was well stocked

strong odor of natural gas immanent from laundry room

the laundry facility was $3

nice laundry and vending

two different bank cards in laundry payment option for dryer

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

also no laundry room at hotel made some problems for my family to stay long period at hotel, n ed to instal

it wasn't too noisy for sleeping but the kitchen was close by & activity began early for the breakfast

they even had a courtesy safety check in the parking lot

good location,clean,free parking and complimentary breakfast.

very lovely, big rooms , comfy beds and nice little breakfast buffet

staff at front desk was very helpful. room was clean and up to date. good wifi

clean and plenty of parking

pool ,room ,fitness center, house keeping, service desk, and the bar .

breakfast in a bag. stale muffin and expired yogurt

clean, friendly staff, easy parking and located where we needed to be.

the laundry facilities were clean & the beds were comfortable

wish the pool was bigger.

pool was open, hot tube was closed

parking was a bit expensive

clean, overall. rooms were clean and gym was nice.

my room was by the laundry room and i could hear it all evening.

than obnoxious guests on the floor above us with their kids screaming off the balcony at everyone that went by

no hot tub, but even without we enjoyed the pool and how warm it was.

disabled parking was close to room.

i know covid is going on so it kinda sucked the bar area was closed.

belongings and our personal bedding and pillows in thick garbage bags and went directly to the laundry mat to

asked them to do it, then when i went for clean towels they gave me only 2 cause they said laundry wasn't done

king suite with spa tub very big for the normal

okay hotel was nice not any major issue overall everything was good price location room parking

hotel is situated about 20 minutes drive from chicago downtown and has free parking

the pool and the gym

it's a very nice place, great location and loved the pools

would have been nice if the breakfast menu available for room service was available in the dining area in the

hotel has an indoor pool and outside pool

value for money - really clean hotel with great amenities including an indoor and outdoor pool, and a hot tub

door going outside to the parking lot was very noisy

courtyard, fitness center, bed, balcony

comfortable bed plenty of parking clean bathroom that s all

the bus shuttle from the airport did not arrive at the reported time

bar was excellent with a fully stocked selection of spirits and food

another staff member said only by the glass; one staff member said guests were able to use coin laundry at

the halls smelled like weed, and you could hear kids running up and down the halls.

fitness room great, extended stay parking available for people traveling out of ord airport

a little hard to locate. an on-site bar would always be nice.

parking is always available

laundry on site was very convenient

they gave us a late check out then didn’t communicate that to desk staff, who then rudely called the room

breakfast

beds were awesome coffee available all day free parking updated decor.

especially since i recently took my kids to disney, paid well over $3000

kitchen and bathroom nit touched

pool water to cold and to much chlorine in the water burn your eyes while watching your children

very modern. nice pool and workout room. 2 bedroom suite was very roomy

price for hotel room with full kitchen, pool, gym, and breakfast

hotel was clean, our room had complete kitchen, wine glasses, etc

they also have a guest laundry where i could wash my clothes

needed more wide breakfast restaurant

clean, quiet, and a great facility for kids as well with late pool hours

we hoped to have a drink at the bar area but it was closed. not sure why.

room was clean, staff was great, good breakfast, nice gym

the facilities like laundry, gym were good

be nice if a change machine or other means were available to make change/get quarters for the laundry machines

the laundry room was very high

t have laundry detergent in the washing room should refill on this was the only thing i

laundry facilities were difficult to use and partially out of order

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

breakfast was nice,they have a laundry area coin operated for long stays

the location and staff were great, laundry and basketball court also a plus.

just the right size with all required amenities like the communial laundry room to wash and dry your clothes

parking comfortable beds, full kitchen with equipment, lounge area, tons of storage space on-site laundry facility

parking was at a minimum

beautiful grounds staff was able to accommodate our request for early check in

large rooms clean pool area great staff

not enough parking.

both in the room and the common areas, good breakfast (included in my rate), much better wifi than on a previous

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

the free breakfast was good

room, free parking, and so many details that made my stay a memorable one

free parking and several secure entrances

my partner and i seen multiple workers attending the front desk and folding laundry when it wasn t busy

pool was a disappointment for my kids who were looking forward to swimming on vacation

no microwave in rooms and certain things in the gym were not working

the parking lot needs to be fixed.

pet friendly

parking situation after a certain time couldnt find a place to park after we returned from dinner

the breakfast and the pool

the only issue we had was finding parking when we came back late one night.

the pet fee.

kitchen!!!

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

parking close to the door, nice lobby area, friendly, everything worked, good overall experience

it was not clear that the are not pet friendly.

i was evacuated from a sound sleep as a result of fire alarms from the laundry area.

clean room, pool and workout area

cleanliness. room comfort. indoor pool. restaurant.

) for the entrance to the hotel and arrows or sign pointing to the road at the edge of the parking lot that

they accommodated me with a much needed early check in! great staff!

they have a laundry room for guests and a fitness center

i would have appreciated being able to buy quarters for the laundry with my debit card

large room with huge comfy bed. attached bar and grill in the lobby with room service available.

it was clean, internet was free, parking was free.

the wifi at the hotel was terrible

the bed was king size and it smelled like fresh laundry

was clean didn't look dirty like some hotel pool, i also like they give adults pool time with no kids

the pool, whirlpool, free breakfast, free dinner snacks, 2 tvs, $1 soda in machine

here to take advantage of the pool and hot tub which are very relaxing and soothing, they serve a great breakfast

breakfast was great as

like a musty smell, they put me next to the laundry room where there was noise all the time

in the morning (i am not a morning person) you might want to note they did not appear to offer room service or

i like the place i wish the pool is bigger and the gym as well. i'll come back again

there is a restaurant and bar on site

the pool area was very cold. it cut our pool time drastically.

room, the friendliness of the staff, especially the manager & the good location of the hotel, the breakfast was

we enjoyed the pool and the free breakfast.

only complaint i might have was the pool was supposed to be heated and it definitely was not

is quiet, very clean, fresh cinnamon rolls, door keys that work, indoor pool, great location, reasonable price

parking lot not big enough.

a very old one, carpets look horrible, and no restaurants and laundry in the hotel

laundry not working, construction in the middle of the lobby

i appreciate that towel & sheet laundry is a conservation issue but they do not even enter the room to even

was amazing very comfy soft pillows everything was amazing great location parking amazing staff will stay here

room service walked into our room at like 9:30 unannounced

the rooms ,laundry room ,not cleaned properly even when we reached the garbage wasnt cleaned ,fries behind the

clean and friendly service. breakfast was ok. great location

big parking area

pet friendly, has a large pet area outside

kitchen

also, we wanted to use the on-site laundry, but the washer was not working

we also appreciate having the laundry facilities

free parking

a returning customer. love the breakfast and staff is always friendly

the pool made my son and my skin red and very itchy.

breakfast was solid, self service laundry.

the only ice machine was located on a lower floor in a laundry room

clean rooms, convenient laundry facility, nice friendly staff.

i also like that this property is pet friendly

full kitchen in room, facilities, breakfast

bed, laundry area - finally figured out i could get change out of the pop machine by inserting a dollar

maybe a sign saying that you can get change for laundry in pop machine

size, laundry facilities, delivery of food &/or packages to front desk

i could do my laundry easily. the staff was also excellent.

wifi is not working, the credit card reader is not working, the power outlet on the wall is not

breakfast is nothing, laundry expensive, no assistance with room, room not that clean, dirty towels given when

breakfast is terrible, no dishes, expensive laundry, expensive stay

it does not have an exercise/weight room and laundry is very costly.

hotel was behind on laundry and there were no bottom sheet on bed and missing wash cloths

has laundry

there is coin laundry on site

laundry service

having access to laundry is good too

room spacious room good breakfast laundry area clean and all machines working friendly

laundry was cheapest i have ever seen

everything was within walking distance and having a laundry on the premises was super helpful as well

breakfast was amazing but the front desk service was amazing especially ms.gladys

the breakfast is are usually good as

breakfast was good and complete!

fitness area very clean

laundry would be nice.

no laundry room

no laundry service

no laundry facilities

no laundry facilities.

location, clean and breakfast was good!

breakfast choice awesome.. pleasant workers.

i brought my pet

parking lot drinking and drunken activities. signage visibility.

they take a deposit of $100, the gym was closed

laundry

great kitchen and laundry.

lack of laundry items available for vending.

the laundry room and it was quiet

laundry room, and dishwashers in the room with oven in kitchen

the wifi and the waffle i ate for breakfast

parking lot was full so we had to park on the street, and the elevators sounded sketch so we used

the pool had kids spitting and coughing couldn’t get in cause covid-19

clean hotel and room wonderful staff very good breakfasts experience went beyond my

poor food, poor service, pet smells, garbage in the hall.

size of the rooms, the laundry facility and the excellent guest service from hotel employee at the front, every

pool need towels

rejected not to serve them ,and they even did not flinch to serve even though there are little kids in the

my grandbabies loved the pool and the breakfast

the breakfast area could be larger. it is a popular hotel and the dining area was busy.

furniture late at night and then it started early in the morning--i think it may be from the laundry area and

saw employees doing laundry and folding with no gloves or mask

the stairs were was filled with overflowing housekeeping bins of garbage and extremely soiled laundry

laundry is still using coins and requires cash to buy quarters to use for doing laundry

the general property could use a bit more tlc, laundry on the 3rd floor walk up

laundry is chargeable

a staff member who appeared to be from the laundry department walked by, and when i asked where the receptionist

laundry room

one about dirty laundry and needing a roll of quarters, then a man walked in after me, however he had been

i stayed a month & the laundry facility came in handy

virginia went out of her way during this wild snowstorm to find my coat in the parking lot

rooms are fine, and i like that there is a decent bar in the lobby

gym had everything i needed.

pool was tiny and my child for the first time ever did not want to go in the pool

the staff was attentive with great customer service. it is a pet-friendly hotel.

no laundry facility

bathroom was really small. no laundry room

breakfast did not come with my booking

wifi was spotty at times

the beds are always 10/10 comfortable, and we always feel safe leaving our loaded car in the parking lot

pool temperature was perfect

on site restaurant closed sunday/ monday. so. no room service. indoor pool is not heated.

their pool and their gym were big enough to spend some time training or playing with the kids, the pool was

between just feeling welcome, the pool, and the outside fire pit

first time i used the pool, there was no clean dry towel available at the pool

i only wish i had the breakfast option with my particular room

clean rooms with a great pool and excellent hospitality

location was peaceful staff was super restaurant was great parking was easy

room service was not available

every amenity possible to maximize our stay , and a great restaurant and bar to relax in

laundry facilities were convenient

it is nice having a laundry facility there, but there were only 2 washers available

did not attend the breakfast.

it was safe and fun for my kids and i to relax

did not have breakfast covid

my room smelled like wet laundry

to pick up my laundry room whilst large was a little tired room key stopped working twice during

i liked the location and free parking, spacious lobby and bar area.

nice to have a restaurant and room service

were great, warm and friendly room was cleaned every day, new towels and bedding decent gym and pool good location

room as well as the hallway was located above the laundry for the hotel and thus had a laundry room and dryer

lack of laundry units on site

kudos and thanks for having laundry on site

hotel had laundry facilities

could use two laundry machines. ty for great stay

laundry facilities were clean and available

you need cozy staff is absolutely wonderful free coffee downstairs sometimes snacks workout room laundry we love

laundry was clean, hallways did not smell weird(like other places) and was also very clean

staff & attentive staff, clean laundry & workout room, updated appliances in the room

location, laundry room, the size of the room

parking lot was safe

beautiful hotel and room great breakfast staff was nice

room, breakfast & free parking

no wifi

small pool. we were upgraded to a suite, so that made up for it.

there was no laundry room but in all it was a great stay.

i am not complaining they do not have guest laundry

needs updating and laundry room

no laundry

no laundry room.

dirty laundry room with clothes scattered all over

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

on and off access to interstate 90, room features, breakfast and free parking

breakfast hours

great location, friendly staff, great breakfast .

i had to call the front desk and request for silver wear and kitchen cooking/eating utensils

my kids enjoyed the pool and having kitchen in the room

loved the room, breakfast, and pool

was perfect with the kids

there is a laundry room on the grounds and restaurants and shopping malls everywhere

laundry is also available with purchase of detergent there

the laundry facilities

laundry room

the laundry and ice were close but laundry always out of order

didn't have free continental breakfast. the pool had flies in it.

the bathroom floor also pooled water when using the shower

the pool was small, a fire pit outside would be nice, no hot tub, bar closed early.

the pool was small and ice cold. my kids were freezing.

the bar was closed during my stay

are always so many kids in the pool that are quite loud and seem to bring friends not staying at the hotel

nice pool, allow pets

guess the only thing that was an issue was the pool it was super hot in there and when we got to are room we

gym is ok, but crammed there is nothing around the breakfast is neither healthy nor tasty (or is it

not very quiet either, could hear hallway and the gym on floor below pretty clear

good amenities- self-serve cafe, free laundry, workout room

nice facilities - laundry room, gym

convenient location, big parking, clean big rooms, helpful staff, free gym and laundry

free laundry

the workout room and being able to do our laundry was great

the breakfast times and the cleanleness of the hotel

good variety for breakfast (waffles two types, muffins, bagels, cereal, oatmeal, yogurt, hot bar with eggs,

chairs at kitchen counter uncomfortable to sit on to watch tv limited handicap parking

didn t make it down for breakfast but friends enjoyed it. my room was exceptional

location, breakfast, room layout, maid service, fitness center

guest laundry

beautiful, convenient, great pool, wonderful staff, lovely room, good parking

that the pool was not open!

room very spacious and bed very comfy, bar staff friendly and informative

i loved the furnishings, the gym and the hot tub at the

of running a shower every surface is soaked with steam, and i would've liked a hot tub/whirlpool in the pool

we took our kids (indoor) swimming and it started to rain outside, then the rain starts pouring inside also,

very nice hotel. loved the bar area!

it appeared the room door had been attempted to be forced open and the swing bar door latch on door was damaged

large hotel, loved the gym

would of like a spot for families to enjoy themselves and kids could play with such a large venue it's possible

only two things i did not like was the pool could have been warmer, and at 5:30 in the morning there is no place

even though the executive club was closed they gave my 2 kids free breakfast

the little cafe/starbucks, pool with towels on tables, sitting area with fireplace, aveda shampoo, evian water

were filled with children and the moms swarmed the bar so we couldn t even enjoy that once the kids were

was awful coffee not good quality no laundry in room was specific smell if you don t turn on ac i don t

wasn t a full service hotel. no room service or laundry service etc.

pool was too cold and there was no laundry room

there were no laundry facilities.

no laundry onsite

i loved that i could do my laundry too

was advertised with an omelet bar that did not exist

location, fresh fruit available to guests, water upon arrival, work out gym

wide variety of breakfast items

adequate and convenient parking

couldn't give me quarters for laundry when had washer/dryers also had a pool was closed and booked because of

having guest laundry and a snack bar was convenient

staff, the free laundry for guests, the room, the location

a reasonable cleaning policy, the amenities include a basic but working and inexpensive guest laundry and a safe

wifi was lagging and sometimes not connecting.

small parking lot not good for a tractor-trailer

ac worked really well, they had a little store and laundry microwave fridge, quiet, nice area, and the hallway

i was disappointed with the laundry facilities. the washing machine and dryer were old .

the wifi was extremely slow and wasn't really working most of the time.

it was a smoking room but i have stayed at many others and strong smell here was overbearing

pool was outdoor couldn't connect to wifi

easy check in. laundry on site.

the trash barrels in the parking lot by back door need attention.

breakfast coffee cups need to be bigger... like as in take a cup back to the room

the swimming pool is very lovely the rooms are very lovely it's like home

nice facility, nice pool, quiet and i enjoyed a nice peaceful room with a spa hottub, would definitely recommend

1130pm someone in our hall kept letting door slam at least 7 times and this morning at 730am kids running and

kids loved the pool.

when allowing customers to book for some big school event they should find a way to keep the kids away from

this is a slow hotel so if you like action and conversation at the bar this is not for you.

kids loved the pool

didn't like that we had to pay 10 per vehicle for parking, the pool is small and there was no hot

the pool wasn t open to guest

that is ridiculous and the reception also charged for data service(wifi)

beautiful courtyard and good size pool for the kids

wifi (both free and paid) does not worked (dropping connection every like 2-3 mins) in my room and

not one time did room service offer me clean towels or sheets

thanks again for a great breakfast-on top of all that great service

the wifi was not working when we were there.

too many kids but that's ok

pool area wasn't impressive in such a beautiful hotel

the one laundry washer was not working

another state and this is my second week here, and i haven t been able to wash my clothes in the laundry room

laundry room could be cleaner

good location near i-88 and roosevelt road, on-site laundry, decent breakfast

front desk svad was rude and the amenities closed too early the pool the laundry the work out room closed at 8

loved the free laundry and gym facility

they even have free washers & dryers for guest laundry

pics provided of laundry and trash we took out

kitchen dvds players, free laundry

there was free wi-fi, outdoor terrace/patio, dry cleaning service, free self-laundry machines, good housekeeping

the next morning the maid said laundry wasn't done to give extra

the sleeper sofa and was informed by the front desk that i had to wait an extra day because of laundry personnel

laundry on site.

good to see that the room has kitchen but when i walked in the room i smelled oily all around the room

wifi i very bad

it is a great value as long as you don't have pets

lobby carpet remained dirty

overcrowding of (undersupervised) kids in the small pool area.

the free breakfast is great with lots of options, and the evening socials on mon-wed are great

appreciated the suites with the kitchenette area, great for families

the laundry facility and the non working hot tub

atmosphere just beautiful hotel period the breakfast buffet and the cocktail hour was also very very good

the street entrance and parking lot needs resurfacing

good location and free parking.

big parking area close to the main doors

under construction, no breakfast pool or laundry facilities

the room was also near the laundry with very high humidity

there is no guest laundry

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

it was clean, easy to get to, room was large, pool was nice and the laundry worked well.

this staff was nice and friendly as well and it's a pet friendly hotel

parking lot was full of holes near the back

needs a bigger gym!

kids ran the halls till 11 pm. noisy.

desk didn't have quarters for using the guest laundry machines

location staff modern clean good lighting pretty landscaping laundry breakfast conference room

it was very useful to have the laundry facilities

didn't have a bar as advertised

ud83dudc4dud83dude18 the friendliness of the staff and breakfast were just amazing

room did not have soap, hand towels, laundry bag

we had to wait for laundry to get finished

had coffee pods but no coffee maker in the room. no hairdryer or laundry bag.

the amazing breakfast buffet

needs to put towel bars in the bathrooms

staff are very friendly and meet the customer wants. breakfast is excellent

best thing about the hotel was the lagoon and the room service

very clean and comfortable beds. the breakfast was extra tasty.

breakfast better than other hi express stayed at

free parking, free internet.

the front desk staff was nice, and the kitchen staff was welcoming and quite funny

bigger towels for the pool

evening, the embassy suites offers (i believe 2 total) free cocktails from about 5 to 7 pm at the bar area

i was particularly impressed with the wonderful breakfast.

our daughters loved swimming in the pool and splashing around

where i was able to print my documents at no cost, hot breakfast with some variety, coin-operated laundry

enough towels in the room, when i went to get more, they said they were all in the laundry and gave me tiny pool

no pancake, no waffle for the kids. swimming pool water was super cold for swimming.

occasionally kids running in the halls

occasionally kids running in the halls

right off the highway, up to date, very colorful, nice pool

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

the room was a decent price and there was ample parking around the sides and back of the property

staff was very helpful and kind, and most of all the 24hr pool table!

one small thing that could be improved is that some of the tiles in the pool were a little grubby and could do