no laundry available

the gym and guest laundry service are a fine perk

very clean, very spacious room, great breakfast, cheap laundry service.

the laundry was out of order during our stay which was inconvenient

wifi was very good and the staff really helpful

more guidance on facilities such as laundry, ice, internet and how to connect, etc

most of laundry applies wasn't work

1 of the 2 washing machines in the guest laundry was out of order along with 2 of the dryers - again this was

the laundry room was out of order and they were trying to fix it.

the laundry room , the machine would only accept credit or debit cards

laundry service in hotel

missing laundry facilities

no laundry facilities

the hotel did not provide extra trash bags and laundry bag

breakfast service is a little bit slow, during covid time it's ok.

have laundry that isn t overpriced

location and friendliness of the staff and laundry facility availability

smell like towels were kept out on a loading dock where diesel trucks exhaust was getting onto laundry

nice area and facility, breakfast included and laundry available

i liked that we could do laundry while we were there the front desk staff was really lovely

and sheets in room for sleep sofa, no microwave in room, remote didn t work tv, don t provide laundry bags

coin laundry available

bath cubicle is too small & inadequate laundry facilities

no room service or restaurant in the hotel but understand because of the covid

gym facilities could be a little bit better and the room we had was close to the road and we could

nothing for kids to do

i love my pet can stay for free and i asked for a room on the bottom floor you accommodated.

everything was perfect and i love that they have a bar and a pool table

also, the gym is well equipped

were able to accommodate an early check in & a late check out

the area was nice and seemed safe, and the laundry room.

wasn't cleaned daily nor were supplies provided to do it myself, neither the laundry or the trash were picked

coffee and muffins) large fridge (and freezer) plates and utensils available upon request coin laundry available

also there is a laundry room makes you feel you are at home

5 usd return ticket to manhattan, 20 min drive), laundry in the hotel, fast food and restaurants

there was also a laundry room for hotel guests and an indoor pool

rooms, big bathroom, all the facilities on the kitchen, restaurants around,very calm and comfortable

the pool and our room was great and breakfast was amazing as well from bagels to bacon and eggs or waffles or

just wish breakfast was served until 11 for those of us who get sleep in after a late night.

many broken pieces of equipment in the gym

chair in laundry room broken ( safety hazard) 11

there is only one laundry to cater to the whole hotel

laundry room dryer did not dry my clothes within that hour

la quinta is clean, friendly, offers good complementary breakfast, laundry and closeness to eateries and wallmart

laundry room hot breakfast

the gentlemen allowed early check in without any charges and advised on the bus

if they didn't have a breakfast, they should not have said they

staff allowed us to do an early check in and they provided us with all the information we needed to go to nyc

parking lot was well lit, and we were very happy overall

breakfast

there no sign that says hilton garden inn they charge breakfast

i check in for my room i pay and i walk away i notice i only was given one key we are here with 6 kids and 2

i check in for my room i pay and i walk away i notice i only was given one key we are here with 6 kids and 2

the lady at breakfast was frustrated with the people by wanting to know if people paid or not,making people

plenty of parking

the on site laundry facilities were a bonus

their laundry in very nice

i like the laundry machine! ud83dude02

the elevator required a key card to access which is good for safety but also inconvenient, the laundry was on

pool was a little cold the first two days finally the last day it wasn't as chilly and i was able

not a great area, no done for you laundry service.

laundry was right across my room which was awesome

parking and laundry acility.

laundry amenities are in separe floor (1 washing machine & 1 dryer)

hotel is as expected with big rooms, free parking, gym, swimming, laundry

we got up to our floor at 5pm (an hour after check in) there were piles of garbage bags and dirty laundry all

no laundry service and the hallway had very bad smell

to argue over the kind of sheet) and he said if i really needed one he would have to go to the laundry room but

wish laundry facilities were available

the lobby and front of hotel was dirty, trash everywhere and carts of dirty laundry

the laundry machine was convenient to have

not like that the gym needed to be requested 24hours before hand

to uptown via gw bridge or mid-town via lincoln tunnel 1 bed flat with basic but all necessary kitchen set up

breakfast was fine. gym was fine. parking was convenient. staff was pleasant.

breakfast, the apartment was clean, location, price, parking, everything

nothing a big deal but having laundry service would have been nice

provision for doing laundry.

early check in, luggage storage our last day, complementary coffee

gym was rather limited with broken treadmill and not much floor space or mats tiny shower- was fine

clean rooms, great location, value for money, friendly staff. good wifi.

wish the bar was open

the gym is very small, but sufficient for a quick workout

no amenities such as hotel bar/restaurant, pool, gym.

the gym equipment was broken, specifically one peloton bike and the wifi would cut out.

was perfect for our young kids

room offered on second floor north wing was facing a courtyard where there was noisy exhaust from laundry dryer

and that they lost my laundry

also was happy the bathroom sink had a good stopper for doing some laundry

no in-room refrigerator. no guest laundry m machines. breakfast dining area is too crowded.

there is no room service

great laundry facilities as well

cooking and laundry facilities

also the laundry room

guest laundry was

laundry room on the fifth floor was clean and easy to use

cleaning staff blocked hallways and exterior ramp to entrance with laundry carts

no laundry bag

the breakfast is thhe reason i booked and it was fantastic

having to take the stairs with kids, luggages and strollers, what a charm

elevator took time , breakfast is zero rating , it just little kitchen, no swim pool, small gym

i used a laundry service twice and everytime the price was increased almost twice

laundry was moved on working elevator causing delay a few times

they lost my laundry

gym could do with an update. breakfast was a bit average

pet friendly location

everything is just great! (it's a pity that there is no laundry service.)

i asked to be picked up at the laundry mat and the driver refused to pick me up don t know who the driver

clean, spacious and breakfast was great

and we had a couple drinks in the restaurant bar one evening and enjoyed a wonderful conversation with linda

the free parking was great, we didn't have a problem finding a spot

excellent. i enjoyed the service.it i a laundry would have helped

a laundry would have been helpful.

still had plenty of space for kids , luggages and parents

bed was very comfortable. had a coffee maker in the room. wifi in the room.

asked for early check in and room still not ready until 30 minutes past normal

for anyone at anytime to enter & there was always a large number of people doing a great deal of laundry nothing

desk stuff not welcoming at all, i think they hate their job the laundry room always somebody but his dirty

down to ask about the area / transportation and tourist info, the girl just pointed me to the laundry room and

laundry is outdated

was close to my venu, free onsite parking, clean rooms, kitchen in room and early check in!

no room service of laundry service for instance

usb /chargers did not work on one side of nightstand and no laundry plastic bag in closet

staff worked with me on extra pet charges they used to not have and waived the pet fee.

was an excellent hotel, especially for those traveling with pets

nice staff, good gym, cool bar upstairs

in hoboken, plenty of shops, laundrys, chemist, ferry and also bus available

no laundry

nice heated pool and gym

the bar staff were very friendly. the beds were very comfortable. the room was very spacious.

the folded sofa for kids was really uncomfortable.

no laundry and no breakfast!

no laundry

parking in my opinion is the best amenity for this property

hangers, no ashtray (this was a smoking room) tv too small and too far from bed, water pressure too low, only

no wifi

it s an okay place to stay, bare minimum. they have a laundry room!

i also liked that their was a laundry facility on the property

the bus stop is right in front of the hotel and there are laundry facilities on the premises

the one thing not supplied are garbage/ laundry bags.

room we got was directly next to the laundry room and i woke up to the sound of washers at about 7 am

we were given what i consider subpar room in basement near staff laundry room and housekeepers storage

the house keeping staff had trash and dirty laundry throughout the hall to the point we couldn t get through

way too noisy as it was right where the laundry room was

laundry bins loud staff

they do all the maintenance and laundry in the basement so we heard the carts banging and clanging all night

free laundry room, on site snack store, free wifi, a complete kitchen in your room

clean free laundry gym

there's gyms and laundry downstairs

was my third stay at this lovely location, amenities included ( internet service, free laundry and gym as well

like that they have free laundry and all the utensils to cook it feels like a home away from

laundry service is not available

should provide laundry facilities on every floor , was only one washer and dryer on the 3rd

it has a laundry room and a gym

i also saw a laundry area

only one elevator. gym room needs a little tlc.

no dirty laundry plastic bags in either rooms

no courtesy laundry bag

laundry service is expensive

lied to me about a balcony room very small no ice no laundry no wifi no

quick and efficient laundry

i threw my suitcase away and took all my clothes to the laundry

walking through the halls was really complicated too, they were tiny and with cleaning/laundry materials around

the breakfast was poor in contains, the hotel doesn't provide laundry

expensive for a tiny room, no place for suitcases, no place to store laundry, no fridge, a bathroom where you

front desk person always with a excuse on doing laundry for 25 more minutes but never provided

there were no laundry facilities and the public one across the road was very busy and grotty

close proximity to basic needs such as laundry, pharmacy, subway and restaurants

the janitor sent their laundry up and down the elevator with nobody in it so we couldn t use it

another thing is that you could see other people's laundry left in the hallways

the location. the availability of gym at 1 block away. the room and the

view from room, bar and restaurant

circle right at the corner of central park with excellent views from both the rooms and the breakfast/dining

pool surrounds not as luxurious as they should be at this price

only the gym and an indoor pool that gets very stuffy/greenhouse during summer; also that pool needs to be

could not get a seat at the bar for a light meal, which was full of non-hotel guests

laundry though given 3 nights ago arrived at the last moment

my only small thing is the staff seemed confused with one member confirm the late check out on our arrival and

room service had to be called 3 x's in a 2 hour time span

room service is a pass , go down stairs to starbucks instead

was awfull, the air conditioner worked very noisy, the bad was too small for 2 people, room service wasn't able

mini bar was never restocked.

of a weird thing as the mini bar was locked and i couldn't get into it while relaxing in the room at

our kids were really happy with the

trump schwag (slippers,pens,water,etc), the spa (tv in the locker room salt water pool, 24hr gym), the food (a

no lobby bar / seating area

also, i foolishly had my laundry done here since i am traveling in ny for an extended amount of time and i

furthermore, there is no in-house laundry service or luggage storage facilities, despite shown otherwise on

heating, laundry not clean, every equipement was broken, did not fix my heating and the housekeeping stole

no microwave, no laundry machines, the whole bathroom area would not close properly and the shower was transparent

i just wish they had a laundry area

also they were delayed in returning my laundry and i had to postpone my checkout to be able to receive my

laundry service was unreliable but we were compensated for the error

could flow better at the free breakfast buffet with a little more staff to manage kids whose parents aren't

close to times square, etc, and close to many great restaurants in hell s kitchen and other areas

my kids loved the waffles and blueberry muffins

they were very helpful, they showed us where the laundry area is, changed our money for quarters to operate

no laundry services and kitchen not equipped with basic cutlery

a bonus was the laundry facilities

the hotel was nice and clean. it even has a laundry room.

hence, why i didn t know they had a laundry room

no laundry bags, safe is without proper instructions,

had a very nice continental breakfast of pastries, cereal, yogurt, juice coffee and hot cocoa

room with no view, no bar in the hotel.

didn t want a hotel with a restaurant or bar (no need given you are in central nyc

wifi is fast and free

loved the room service

do not even try the mini bar food

unfortunate that children can t join the gym or pool

the gym was incredible, and the equinox club itself was such a beautiful experience

the bar was always booked and was not family friendly

wifi needs to be better

we had some wifi challenges but used our hotspot as backup.

the two bedroom suite with pull-out couch was perfect for our family of 5 (2 adults; 3 kids)

hotel shares a wall with a restaurant so it was little loud especially with early sleeping for kids

could not connect to wifi

appreciated the laundry downstairs

laundry was pricey, but it was great to have one on site to access

location, large rooms and great facilities like laundry, gym and fridge and microwave which are hard to find in

location. coin laundry

i loved that they had a laundry room and after three

self serve laundry would have been helpful

fridge or laundry or ice machines in premises a little let down but apart from that i had nothing else to

i was told it was coming from the laundry dryer and that is ok

laundry service brilliant

bar downstairs in lobby was closed on sunday & mondays

on-site laundry machine was very helpful

the gym was large, and there were laundry facilities

guest laundry

there is coins self-serving laundry on 35th floor

full kitchenette, fantastic high corner rooms (request a corner room if you can) clean, gym, laundry/dryer in

scaffolding everywhere. no laundry. location made hgi look trashy.

the cost for laundry was unreal - i found a laundromat on w 49th street

they have free happy hours every day, has $20/day credit for laundry, and free bike rental

is no guest laundry in the hotel

lack of explanation as to hotel amenities (gym, laundry, airport transfers etc, the compendium on the tv only

fitness room, guest laundry was nice to have

laundry facilities

laundry functional and onsite really made our trip much easier.

the laundry room was convenient

access to a guest laundry was really handy

laundry costs were exorbitant!

the person who prefers longer stays there is no guest laundry on site we had to walk two blocks to a launderette

i was assigned room 327, which turned out to be directly next to the laundry room

staff informed us that there wasn't a laundry dryer available

the breakfast was excellent as was the location. absolutely no complaints!

right outside the room there was constant laundry or trash trucks doing work all night long which made it

staff leaving laundry bags just outside our door, as well as other guests abandoned old suitcases and left it

the noise from work was a little unbearable, and they messed up the laundry twice.

the attached bar was good , a little pricey but good and great staff

wifi was not strong.

the guest laundry facilities were appreciated

they had other elevators working, but you had to walk past laundry baskets and cleaning supplies to get to them

no water heater (only coffee maker), no in room laundry facility.

confortable and very spacious rooms, friobar, laundry machine, small reception room, two bathrooms

they opened 2 others in the back that were reserved for staff to use (take cleaning carts, laundry), but it

all food was covered at the breakfast

nice to have a kitchen and free breakfast

the facilities such as the gym and lounge area were closed for health and safety so i didn t have the chance

suite kitchen

the gym is 24 hours and is really nice

central location. friendly staff. excellent wifi. renovated rooms

very quiet rooms (if you are not close to the construction site), good wifi

their restaurant bar is still in renovation mode, it should be lovely when finished

coffee and tea bar downstairs

staff, pleasant aesthetics, hot shower, easy check-in, chill and chic lobby, free coffee, free wifi, lots of

conditioning noise all night, no amenities in the room (cottons, laundry bag, cream, slippers ), bathroom very

there were bundles of laundry lying in the hallways

no laundry bag

you would think even as we arrived at 2pm you’d at least do an early check in at the very minimum instead we

my kids complained the whole time, but i didn t believe them until i tried it

laundry available at hotel - restaurant would not serve us said they were full the whole night but

everything is around you: bank for money withdrawal, restaurants, laundry, 7-11, starbucks, haircut salon, even

for a nice hotel it feels like it could have more amenities - laundry, pool/sauna, bigger gym.

washing machines and dryers would be a great addition to the hotel where guests can do their own laundry instead

beds excellent location friendly staff great breakfast excellent services like concierge and laundry

they do not have room service and there is not a mini bar in the room

the location is perfect for theatre visits. yummy continental breakfast.

no swimming pool. small gym. expensive parking

the room service is excellent

small gym but we ran around central park too, which was brilliant

in our room at the second floor ( i believe it came from the washing machines of the hotel's laundry)

wifi was a little spotty

wifi connection was good

gym is really nice and the location made it easy to go everywhere in manhattan

went to take the february 2021 bar examination

no laundry bags provided even when requested

could use a basket to place dirty laundry or towels and the bathroom floor could use a rug,it was cold

the lobby is just a 1/2 basement entryway where they have all the laundry for the building being

great, fast, free wifi was the highlight for me

room, comfortable, quiet for nyc, great location, nice staff, clean and good wifi and amenities

fyi - there is no guest laundry despite one being listed on some booking site

weren't helpful- asked for laundry service and was told they don't have laundry service and to go to a laundromat

you have no laundry service. it would be excellent if you have one.

as there is no laundry service at the hotel, the manager offered late checkout, which wasn’t very helpful in

wifi very slow.

laundry service, reception welcome

dirty laundry has been lying in the corridor all day, while the staff is sitting around playing on their

also, the hotel does not offer laundry services over the weekend

it worked out for us to do laundry at a laundromat

i asked for laundry services at night to be collected they came next day in the morning

room is very small for 2 people, not a lot of bathroom amenities,no bags for laundry, no coffee in the room,

staff uses the two main small elevators as in laundry etc

laundry wasn't collected from room and took 2 days to process

they didn't have their own laundry facilities in the building like most other chain hotels

late check out, comfortable bed, decent room size

front desk said it became mandatory at every ny hotel so you are forced to use the minibar, laundry and calls

to have them do your laundry it was very expensive

not find laundry bag and slippers

we didnt know till day 2 we had paid for laundry internet and room credit

hotel missed laundry pick-up

art from oliver in the bar) there 3 small examples: laundry back late they forgot my morning call and the car

restaurant and bar are worth

not even a coffee, which meant i took either room service (with a wait) or go out to a market

pricey room service.

we arrived early and were able to get early check in

i walked past it several times because the entrance looked like the place they take out the laundry and trash

four elevators, but one seems to be regularly unavailable to guests as it is used by staff for laundry and other

small rooms, no laundry

didn t like that cleaning staff with large laundry carts etc was using elevators with hotel guests

pizza place on the corner is a must and there s a laundry pode around the corner

spoke to several people at the front desk to get help concerning the laundry room

the room was clean. the laundry facilities were a life saver.

location, laundry available, nice stuff

i also used the dry cleaning service which they have express service and delivery the laundry to your room

in addition there s laundry facility in basement, which is important for long

called housekeeping to bring me a laundry bag to put my shirt in to be washed and i was told to bring the shirt

sent my clothes off to the laundry and the 1-day express turned into 2 days

no express laundry service.

bagels, fruit, muffins, english muffins, 3 types of yogurt, milk, almond milk, cereal (bland, not kids cereal)

i don't know who are the people that complain about the breakfast, its not common to have any breakfast at all

access to the gym on 42nd was ideal and the staff over there were very welcoming and friendly

while they offer a membership during your stay to a gym somewhat nearby it’s rather inconvenient

access to nearby gym was handy too

food selection at the bar was limited;

it had a gym and once or twice the staff seemed short-handed but they were always super pleasant

also tge breakfast is too expensive juice for usd

breakfast is menu based and bit slow. preferred the buffet style. some rooms are noisy

breakfast restaurant and service was terrible

gym, pool are great staff is making progress compared to previous

comfortable room and bed. thanks for upgrade but see below. lovely pool.

high prices for room service. no free wifi

it was all good the restaurant bar was nice in front desk

our flight was late afternoon and we asked for a late check out

the bed was too hard for me but didn't ruin my sleep. no free wifi.

i was surprised at how personable, helpful and go out of their way to help lobby, restaurant and bar staff

the room was a bit small, a self help hotel laundry would

no laundry and elevators can be really slow

no laundry no braking no in house room service cleaning day after day and just change towels

no guest laundry

it didn’t have a laundry but it had a service which was very expensive

asked if there is a laundry room in the hotel and an employee told me yes (by text message)

in the hotel we had to ask twice for our room to be made up at around 5pm and on another day our laundry was

is near times square and all the essentials are close by: seven eleven, laundry, restaurants, etc

and would have liked a guest laundry

is hard to approach room is too smalll room rate is too expensive needs more elevators no laundry breakfast food

lost a shirt in laundry, carpets were dirty and there were bed bugs

-no laundry facilities on site

upon arrival we had no towels and had to be requested due to a laundry service delay

room was hot, no laundry service, no spa, no swimming pool

everything, the staff the room the bed the wifi

don't stay there with small kids and also i have to ask fridge to keep baby food

lovely hot chocolate at arrival on cold winter days for the kids

we worked during the trip and wifi was good in room and at the lobby

gym was great.

some homeless people around if coming home after dark, especially with kids

quality of the services provided is very low, the breakfasts at the hotel are limited, and the laundry services

it would have been good to have laundry services available

hotel has laundry listed on website but no washers/dryers so i had to go to public laundromat around the

laundry is nearby and a great mexican (small) restaurant was across the street - taqueria diana

was no laundry machine, the bed room snd wash room were very small

love the fact they have a kitchen with a full size refrigerator, not only that, the laundry room is free

everything including the free laundry an gym

i loved the free laundry, and the workout room

free laundry facilities, which was so nice on the last day of our trip

having a laundry room for free was so convenient

sheets were dirty & housekeeping didn t do laundry so we couldn t get new ones

serious, i been in more decente motels with my kids

got an alert that the wifi wasn't secure when trying to login, so we avoided using it

ud83dudeab the room was dirty, water leak on the ceiling, worst wifi ever, wasn't working at all

the kitchen floor were filthy.