room near laundry room

no pool, no spa, no laundry

in other hotel, there is a room with computers, laundry room, beautiful landscaping, etc

there was no pool

breakfast need improvement ( hashbrown hard, eggs is dry, and juice is not good)

also that the laundry facilities were available to guest

hotel staff used guest elevators for laundry collection/disposal while guests were in the elevator

pet friendly as we had our dog with us

wifi didn't work during the last entire day, said there were too many users already

fantastic front desk staff.unexpensive breakfast.

the laundry machine was convenient to have

breakfast was fine. gym was fine. parking was convenient. staff was pleasant.

breakfast was great and kids enjoyed baking waffles every morning

a real bonus was the safety deposit box and free parking and good included breakfast

wifi is only available if you sign up for their program

on the morning of our departure, we expected to pay for laundry once

loud kids playing and screaming in the halls

it was new and the bar area was very nice. i could see the city from my room.

rooms are large, there is a very nice gym, and they treat marriott members well with enhanced internet, and

was a very important part that needed to be inside the rooms, especially if you have babies or kids

their laundry in very nice

the elevator required a key card to access which is good for safety but also inconvenient, the laundry was on

the on site laundry facilities were a bonus

i like the laundry machine! ud83dude02

the staff is very friendly and responsive, there's a starbucks and full bar in the lobby, daily newspaper, free

another thing is that you could see other people's laundry left in the hallways

close proximity to basic needs such as laundry, pharmacy, subway and restaurants

there were no laundry facilities and the public one across the road was very busy and grotty

the janitor sent their laundry up and down the elevator with nobody in it so we couldn t use it

the manager took care of us and changed us room immediately when we had a problem with wifi so extra points

com advertised that there would be (additional cost) laundry facilities, and there was not, none we could access

with answering my questions & directing me to a nice welcome package (roll of paper towels, laundry items, coffee

not being able to connect the tv to the wifi

and i could not go online with their free wifi

the room was clean, the kitchenette was nice and the bed comfortable.

very clean, friendly staff, breakfast was good

the advertised gym, while in no way suitable for intermediate or advanced lifters to make progress, is good

would definitely recommend a snack bar but there was a convenient store a block away so it wasn t that bad

one of kids slip and slightly injured her ankle

front desk staff amazing very friendly friday nite bar tender ok saturday nite bar tender

provision for doing laundry.

nothing a big deal but having laundry service would have been nice

the room was very clean with lots of fresh linens and towels and the kitchen was well equipped with dishes,

the kitchen was well equipped and the wrap around balcony with the fab views of the hudson was amazing

we booked the penthouse suite, which included a well-stocked kitchen, your private elevator entrance, and of

excellent. i enjoyed the service.it i a laundry would have helped

a laundry would have been helpful.

wifi was very slow.

imagine i have to stay in a room with wife and three kids with only one queen bed room

still had plenty of space for kids , luggages and parents

and that they lost my laundry

room offered on second floor north wing was facing a courtyard where there was noisy exhaust from laundry dryer

no in-room refrigerator. no guest laundry m machines. breakfast dining area is too crowded.

also was happy the bathroom sink had a good stopper for doing some laundry

complimentary breakfast was a delicious treat from the french bakery downstairs,

they lost my laundry

i used a laundry service twice and everytime the price was increased almost twice

laundry was moved on working elevator causing delay a few times

ac and wifi are good rooms are clean nice decoration lively bar

wifi connection in the room and hotel lobby areas was very poor.

an onsite breakfast would be good - a larger gymnasium perhaps?

toaster or kitchen utensils, we would like to have had more ability to have our own breakfast in the rooms

gym also was bonus for me

slightly overpriced given that there were no facilities apart from a gym.

hotel is new and therefore missing a facility of a lobby bar which would be good to get a quick drink on your

also the laundry room

great laundry facilities as well

equipped with everything that i needed for an extended stay, including a kitchenette and hotel laundry room

the self service laundry on level 5 was fantastic and so helpful for our longer stay as a family of 4

they had a laundry room but only one washer was operational

laundry detergent scent but better than smelling cigarettes i guess

no gym facility but it's indicated as part of available amenities on website

wifi is terrible and the breakfast is just for name sake, only bread, coffee and fruits are

clean good wifi close to nyc by car

clean sheets, excellent parking

we stayed for 4 nights and definitely loved having a laundry mat 2 min away walking

front desk person always with a excuse on doing laundry for 25 more minutes but never provided

the breakfast was poor in contains, the hotel doesn't provide laundry

i threw my suitcase away and took all my clothes to the laundry

the lady at the front desk called 911 and gave us another bedroom and cash for the laundry to clean up my

the laundry room only had two washers, and two dryers

laundry facilities in the basement

very helpful to have a laundry room downstairs.

clean comfortable beds very convenient to have fridge, microwave in the room and gym and laundry at common

a card-operated laundry in hotel next to the gym was a bonus and very clean

placed on the 3rd near the laundry or maintanence area it was very noisy along with the very loud and inconsiderate

the location isn't one i'd recommend for families with little kids

no hot food for continental breakfast

-this hotel is in the middle of a very horrible neighborhood - a lot of noise - many people with kids, i couldn

breakfast was good

no spa and bit pricy room service and everything

seating in the bar area

food not so good and very expensive room service

com does not appear to have access to their suites room service pricing and bar a bit expensive but generally

decor, clean rooms, convenient to madison avenue, hotel were very accommodating with late check out

no laundry available

very clean, very spacious room, great breakfast, cheap laundry service.

the laundry was out of order during our stay which was inconvenient

the gym and guest laundry service are a fine perk

the location, 29 minutes to central park, and house keeping, the wifi is free.

that it would have been nice if laundry could be used by yourself as service costed a bit too

clean room, nice room service

also wifi is a bit sketchy and not secure

gym, amazing beds, clean, beautiful design, safe

friendly staff, comfy beds, big towels, good bar and restaurant, great price

everything was great! beautiful room and lobby.i did laundry and staff was so helpful.

the laundry room for guests was out of order and when asked if we could please use one of the maids

ammenities were also very nice,gym,pool,and breakfast area

the pool was amazing and so was the gym

clean, plenty of parking, room was nice and the lights lit up the room perfectly

also, there was no table in the room which made room service dining a challenge

the jazz bar was so crowded and popular we couldn't get in!

charming staff excellent room service breakfast

cover charge at the bar on weekends when jazz trip plays.

kitchen facilities looked good but did not have a kettle or tea cups but these were provided on

vegan options and limited vegetarian options in the restaurant and/or room service

room cleaning was sporadic. often room service (dining) was delayed.

i had to ask for coffee capsules and water every single day despite having a daily room service and the valets

a great lounge bar with a good bar menu

room service and restaurant not very good.

no laundry

no microwave in room no room service no laundry

then was told to wait while room service came back from lunch

furnishings/ building somewhat dated, gym was very basic, but covered enough with dumbbells.

clean room service

quick and efficient laundry

laundry service is expensive

no courtesy laundry bag

lied to me about a balcony room very small no ice no laundry no wifi no

no dirty laundry plastic bags in either rooms

laundry convienence

the facilities were good,laundry ,intrent,and business center open 24hr

the pool is amazing

i called the lobby and they said there was no one available for room service, so i had to come

late check out @ 12 and got a comp hr so left at

one restaurant and bar area with a dress code

i arrived on a very early flight but was given an early check in and a beautiful room on a high floor overlooking

welcoming staff, gifts for the kids, welcome treat so basically everything.

friendly atmosphere, very clean, big suite, perfect location, staff were terrific, pool and sauna every day

suite setup is perfect for kids on rollaway

no laundry bag

cleaning staff blocked hallways and exterior ramp to entrance with laundry carts

elevator took time , breakfast is zero rating , it just little kitchen, no swim pool, small gym

we had asked for an early check in prior to arrival and we were able to get in early as requested

loved everything. gym was great . everything was so clean throughout the hotel .

pool was closed for the duration of our stay

the central park view from the bar was splendid!

spa and pool were lovely

bagels room service $100 1 hour to service us restaurant and extremely expensive for the quality and

had a breakfast credit i forgot about and when i called back to get it applied the lady implied i did not

laundry room pay method.

laundry was not ready

laundry machine was not in working condition and we had to travel outside

a small laundry room and the fitness room did serve the purpose

laundry was out of service

the laundry machines were extra charge, and it did not take coins.

the laundry room was out of order and they were trying to fix it.

the laundry room , the machine would only accept credit or debit cards

more guidance on facilities such as laundry, ice, internet and how to connect, etc

common areas are also good, including a laundry room for guests, 24-hour

laundry though given 3 nights ago arrived at the last moment

was awfull, the air conditioner worked very noisy, the bad was too small for 2 people, room service wasn't able

the more you know, kids

my only small thing is the staff seemed confused with one member confirm the late check out on our arrival and

room service had to be called 3 x's in a 2 hour time span

i liked the hotel because it s close to everything and it offers free parking.

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

free parking is awesome

good stay, very helpful staff, easy parking and close to manhattan

hard to get in to and no signage telling where to park or navigate parking lot

art from oliver in the bar) there 3 small examples: laundry back late they forgot my morning call and the car

the staff added some petals of roses in the bed and in the suite as it was our anniversary which was very sweet

for late checkout they charged us over $300 each, breakfast for 2 adults and 2 kids was over $120

pricey room service.

don t like the room service department as they are very lazy n if u ask only tea bags to be sent to ur room

no room service but i know that is covid related. hallways are a bit tight.

great location good staff, room service good

every single one of them including the bar tender and hosts at the bar next door and are all time fave, jesus

they met our request for an early check in

was fantastic, room service great, room upgrade pretty sweet

the location and the fact that they were extremely pet friendly

love the room, the view and the room service food

not free: wifi and breakfast

was perfect room was very good with great bathroom lounge bar and general areas not as good as i would have

and kind staff very clean very good and fast room service of course the view from the suite was

staff thought they had lost our laundry bag when we enquired why our clean clothes weren t delivered

lots of drinking bottled water daily, the suits and shirts laundry was amazing

the room was spacious and clean, with thoughtful amenities provided for my pet

breakfast in bed was amazing

room service was delicious

there s no laundry bag, no shoe horn in the room

no shower cap in bathroom no laundry bag for dirty clothes no coffee or water bottles in room

we did not have bath sandals and a bag for dirty laundry and had no coffee / tea machine in the room

the kids got goody bags at check in and they were thrilled, it was such a nice touch

the room is really huge comparing to other nyc properties, my kids can run around

comfortable room and bed. thanks for upgrade but see below. lovely pool.

big rooms , great location and staff, room service and the food was good

very attentive staff. wonderful pool and spa area

also tge breakfast is too expensive juice for usd

gym, pool are great staff is making progress compared to previous

top class hotels with more differentiated service, better facilities and equipment , immediate laundry, wellness

lighting can be a bit lighter the eco laundry bag break easily

their laundry cost was outrageous- $1,600 for a load of laundry yet failed to mention price when i asked

breakfast are just delicious and healthy

fab location, really nice quality hotel, great gym.

no mini bar or snacks for purchase. only 1 diet coke per day.

would recommend the mini bar to have more options

asked for there to be rose petals in the room and champagne and when i entered the room i was blown away by the

only thing that we missed a bit was a bar or cafe in the lobby

tried to go to the restaurant to have a drink at the bar

room not prepared well (the stuffs), no slippers, toothbrushes, nails clipper, laundry bag, only one water bottle

central location, walk distance to most attractions great bar and restaurant on the roof.

gym was too small

i was traveling alone with 2 kids and the porters helped me with my bags as i pulled up the car so i didnt have

the bar on the terrace is very cool and would be great for singles and couples without kids

no access to laundry at the hotel

called the laundry service to wash my clothes, but i was surprised to know that they only provide dry cleaning

if the hotel offered laundry facilities, it would be perfect

laundry prices for guests were outrageous, and breakfast should be included instead of nearly $100

they had other elevators working, but you had to walk past laundry baskets and cleaning supplies to get to them

room service good awful

clean rooms, decent size bathroom and room service was quick even at 3am with jet lag

even the room service was a good experience

nothing i could think of...breakfast, bar service, room and location all great.

grabbed a drink at the bar and were politely told it was last call

no laundry bags, safe is without proper instructions,

it doesn t include breakfast

additionally, room service was only available upon request, which was inconvenient

wifi is fast and free

the hotel free wifi internet had a great signal and was plenty for streaming video

plaza doesn't have a proper laundry service

the extra bills for, laundry, cafe, spa&50 for each daily . not necessary

the rooms are just gorgeous the palms court restaurant and champagne bar restaurant were divine

there are fees that are charged daily, that you receive a credit for food and room service

i'm paying an arm and a leg to stay there they could've at least had free wifi

no lobby or room service is available no breakfast available for a none property

wifi - my phone couldn t catch the wifi during my whole stay

same goes for room service - especially when we were first getting over the jet lag and woke up hungry at 3am

gym was closed

comfortable bed, cleaned room, cable tv, free wifi and the heat/ac worked fine.

called housekeeping to bring me a laundry bag to put my shirt in to be washed and i was told to bring the shirt

no express laundry service.

sent my clothes off to the laundry and the 1-day express turned into 2 days

limited amenities (no room service, no gym, no meeting rooms, etc)

eating area for breakfast is too small for the numbers of guests who have to jostle around each other to get to

no concierge, no local sights booking or recommendations, no room information literature and no laundry

also the laundry was super expensive

room completely overhauled every day and fresh laundry supplied

we had to share a service elevator with the dirty laundry and house cleaning and when the elevator finally got

service: our kids were sick and we had to shorten our trip last minute, quin hotel has cancelled the first 2

te bonus point that delighted me was that the hotel had laundry facilities in the premise (it wasn't clear in

also appreciated it having a laundry facility

laundry is free

quiet location, laundry facilities, friendly staff, quick access to subways

it was amazing that they had a laundry which is almost unheard of a manhattan

although the room was cleaned every day there was a terrible stale laundry smell

it worked out for us to do laundry at a laundromat

also, the hotel does not offer laundry services over the weekend

laundry service, reception welcome

dirty laundry has been lying in the corridor all day, while the staff is sitting around playing on their

the noise from work was a little unbearable, and they messed up the laundry twice.

right outside the room there was constant laundry or trash trucks doing work all night long which made it

staff leaving laundry bags just outside our door, as well as other guests abandoned old suitcases and left it

about your hotel is just great,i first booked another one but couldn’t stay longer with my kids, i had to

we also had a cockroach the size of a small pet in our room that ran across my daughter's foot

there were bundles of laundry lying in the hallways

conditioning noise all night, no amenities in the room (cottons, laundry bag, cream, slippers ), bathroom very

no laundry bag

my kids complained the whole time, but i didn t believe them until i tried it

gym and free breakfast

the facilities are incredible including a 2 floor very well equipped gym, dry bar, skin laundry and nail bar

wifi disconnects all the time, has to be re-initiated every 5 minutes no water in the rooms

was sealed shut, nothing provided regarding wifi login, & the bathtub had water underneath it which made showering

room service was really quick

a huge relief for my tired kids

laundry was pricey, but it was great to have one on site to access

i loved that they had a laundry room and after three

location, large rooms and great facilities like laundry, gym and fridge and microwave which are hard to find in

also, this hotel has a self guest laundry, our trip to new york was on the back end of the longer trip to

it was very handy to have a guest laundry available

on-site laundry machine was very helpful

laundry on 35th floor was convenient

really good guest laundry

full kitchenette, fantastic high corner rooms (request a corner room if you can) clean, gym, laundry/dryer in

the thing i like most is you can do the laundry on 35th floor and go down to 4th floor to have breakfast while

the laundry room was convenient

hotel also had laundry facilities on 35th floor

access to a guest laundry was really handy

fitness room, guest laundry was nice to have

laundry room, room service, modern and stylish, friendly staff

fridge or laundry or ice machines in premises a little let down but apart from that i had nothing else to

i was told it was coming from the laundry dryer and that is ok

self serve laundry would have been helpful

laundry service brilliant

happy hour at the bar nightly

laundry issues room allocation dirty room and shower extra charges key card problem weak wifi

outrageous prices for laundry services , had to do in in an external facility

our dirty laundry was thrown away by one of the maids

coin laundry machine at the hotel

gym was very nice except for spin bikes, which were broken

have preferential treatment on reservations in the hotel restaurants- it was very crowded and room service took

no toilets in gym floor

the wifi could have been easier

i love a swimming pool but the gym is a decent size so that was fine

from room service to staff personability, i could not have asked for more

you can not even get a plastic laundry bag at the front desk

musty carpets, small utility sink, older fixtures), no kettle slippers robes or any extras, no laundry service

there is plenty of room for the kids with plenty of time for mom and dad to do whatever

not much of a gym or common area

for breakfast: dunkin donuts (two minutes from property), starbucks (7 minutes), stage star deli (for

also they were delayed in returning my laundry and i had to postpone my checkout to be able to receive my

laundry service was unreliable but we were compensated for the error

long lines in the breakfast area- as the lines were so long we skipped it altogether and walked a block to

rooms, good wifi, close to city transport, great location (metro stop next door, moynihan amtrak hall about

due to my late night flight, i was granted a 2 hours late check out extension

would have been nice to have tea and coffee in the room too, $58 from room service with a small pastry was a

concierge room service (especially breakfast) amazing views from higher floors personal and friendly

room with holes no dinning tables expected ridiculous bar food waiter not to to standart, running the manangnent

room service food awful and ultra expensive. even the coffee was rubbish.

location is great the spa at the hotel is really good

our friendly greeting at the front desk to room service everyone top notch service

high prices for room service. no free wifi

the bar was nice and relaxing, food was good

fantastic location. excellent gym & public spaces the lobby. clean rooms.

hotel rooms can use a bit updating in color schemes and pillows room service overpriced !

laundry service was very quick for same day

strange rules on the fridge, the small and hard to use elevators, the inflexibility with child laundry

laundry service

no laundry forms

not provided (only after 2 requests) laundry bag not provided the room and bathroom are old (age stains on the

was told there is a $35 destination credit for food and $25 for laundry

no laundry service during weekends - the free wifi is so bad i don't know why they even bother

they charge for laundry service which if you don't use is throwing away money 25 dollars a day

did not have a laundry room for guests to do their own laundry

also they had below % which was an awesome ice bar in the

for a nice hotel it feels like it could have more amenities - laundry, pool/sauna, bigger gym.

beds excellent location friendly staff great breakfast excellent services like concierge and laundry

everything is around you: bank for money withdrawal, restaurants, laundry, 7-11, starbucks, haircut salon, even

washing machines and dryers would be a great addition to the hotel where guests can do their own laundry instead

laundry available at hotel - restaurant would not serve us said they were full the whole night but

microwaves in rooms would be nice. on-site laundry facility for guests would also be a bonus.

room service was speedy

no room service

wifi in both the rooms and the conference areas was extremely spotty and made it nearly impossible

awesome experience; great placing; second to none room service - the asian lady who took care of our room 3613

cabinet doors in the kitchen area were dirty

a lot of storage space and a good-sized kitchen, i think it would be great for long stays

roomy, bright, responsive staff, nice kitchen and utensils, low shower pressures

only thing was lack of counter/dining space particularly when there is a full kitchen.

good kitchen and appliances

first the laundry staff were very rude and took ages to pick up my cloths

were woken up by a phone call at 11pm to ask about our laundry being picked up that was already picked up for

gown (replaced as soon as i pointed out the error) i believe there was a late delivery of laundry but staff

the pool is so beatiful we had. a wonderful time there

rooms are old, pet friendly hotel with carpeting in all the rooms, so not clean for sure.

they didn t have a lobby area to wait so we had to sit at their very small bar and order sth

breakfast

the cleanness, the house keeping, the room service all are satisfying me

great onsite amenities, the king cole bar is not to be missed

i ordered spa breakfast in the morning and it was healthy and delicious

lost a shirt in laundry, carpets were dirty and there were bed bugs

-no laundry facilities on site

upon arrival we had no towels and had to be requested due to a laundry service delay

room was hot, no laundry service, no spa, no swimming pool

unfortunately the bed layouts didn t suit our needs with 2 kids

no room service of laundry service for instance

usb /chargers did not work on one side of nightstand and no laundry plastic bag in closet

it finally stopped & i was careful not to allow my door to slam shut when i went to the gym at 07h45 (am)

i called to ask if there was a pet fee and was told no and they were dog friendly

nice staff, good gym, cool bar upstairs

the house keeping staff had trash and dirty laundry throughout the hall to the point we couldn t get through

we were given what i consider subpar room in basement near staff laundry room and housekeepers storage

laundry bins loud staff

they do all the maintenance and laundry in the basement so we heard the carts banging and clanging all night

way too noisy as it was right where the laundry room was

room service/ food was great and so was the laundry service

i would like to see 1. more food options 2. should deliver laundry to the room

i was really tired after a flight from la with 3 young kids

the hotel's fault at all' i did not do the research to find that they did not have a pool for my kids

with us because we went to an irish pub, recommended by your awesome staff, and the parents and kids were all