no fridge or laundry facilities

no microwave. no refrigerator. no coffee pot. no laundry. remote to the tv barely worked

room reeked of smoke and was non smoking room

not the best wifi

the room location was near boiler room a lot of noise and no wifi all weekend

i have to give a special shout-out to john the shuttle driver

clean and nice bar restaurant area. rooms were nice and bed was comfortable

the front desk people did not explain clearly about getting the shuttle to the airport.

i used the pool, gym, and outdoor patio area

we meet, we believe he was the pool custodian

location, free breakfast and parking and laundry facility

we were also across the hall from the laundry room

yes you read that correctly the pillows they give you as comfortable as a bag full of dirty laundry

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

staff all very friendly and helpful, room clean and plenty of parking, breakfast was ok

location and the free, hot breakfast.

dirty stained room, loud all through the night, lots of loitering in the parking lot etc

customer service was kind. the breakfast worker was polite, pleasant and helpful.

not care for all the people hanging out in the parking lot

the 24-hour gym was a nice added bonus

no onsight laundry like many other places have

pool

my kids enjoyed the pool and we all had a great time

the pool seemed a bit cloudy/dirty, but it didn’t stop my kids from swimming and having fun.

t,v,, fridge, gym, clean common areas, courteous drivers

non-smoking i had to step outside

their wifi wasn't strong enough to connect to the tv.had to use my mobile hotspot

the manager was rude about the parking on the property

wifi was poor it had a weak signal and disconnected often

the rooms in the back of the hotel doesn t have wifi so that sucked

how comfortable the beds were, how clean the floors and counters were, the lights were on in the parking lot

the wondering of random people near the parking lot

parking close to your room

no parking because most of it all blocked by construction dumpsters and vehicles

at night, when i open the room , no lights, all lamps unplugged, no internet, the hotel offer wifi free in all

i forgot my freezer breakfast

location and early check in.

advertised breakfast but there was no kind of breakfast and the bathrooms need upgrading, but if you're only

lots of sketchy looking folks hanging out in parking lot

the fitness center only had three machines inside of it

no issues other than maybe having change for laundry room

i didn't use the wifi so i can't say how well it worked, but i do know most channels on the tv showed blurry

the parking lot felt unsafe, the entrance felt unsafe, the elevator was disgusting, the room was

free parking!

room service ate my food while i was out

loud in the morning since the room they gave me room 116 was right in front of the house keeping laundry

room floor,batroom,the bed was old, laundry room,soda machin no good,room smells smoke

me and my wife got asked to leave the lobby after sitting down for 5 minutes or so waiting on our laundry, the

laundry machine didn t work add the staff was not friendly

the room felt very dirty and laundry never dried the clothes i spent over $10 to get one load to dry and it

was still under what looked like renovation- no working ice machine on 2nd floor laundry out of order would have

checked out around 9 am and didn t see any breakfast but i did enjoy my cup of coffee on my way out the door

the location & the pool

was not a fan of the breakfast menu

the hot continental breakfast was unexpectedly tasty!

good room setup, laundry facilities

didn t drain, no sugar for coffee, ran out of laundry detergent for onsite laundry

the kitchenette and laundry

oh it had a laundry basket

vending machine, laundry room if you need to wash

kids running up and down the hall

it was horrible! no internet/wifi

it states, that this location has free breakfast, but it didn't

so, i was in the middle of chicago with two kids and all the places were more than 300dls per night

so, i was in the middle of chicago with two kids and all the places were more than 300dls per night

rooms are clean and neat. good breakfast

loved that it had a kitchenette and had the most comfortable bed i've slept in for a long time

not enough staff working in the kitchen for the free breakfast

clean and comfortable place with hot breakfast served with various types of foodies

my kids love the swimming pool and how easy it was to access the swimming pool 10 out of

breakfast every day, no omlet or sunny side eggs, no mushrooms or beans, broccoli, etc expensive laundry detergent

love that they had a laundry room for guest

was disappointed because i didn't have access to laundry services

room was very clean and the building was clean the breakfast bags are nice and i like the guest laundry room i

need to make sure their staff keeps quarters for the laundry facility the supervisors should not be locking them

the pool was fun and the breakfast was good.

location (by the airport) indoor pool daily breakfast

the breakfast was delicious

the breakfast was ok but by the time any meat came out we were leaving

no towels in pool area.

access to a guest laundry room

i liked the large rooms, comfy beds, excellent service and top gym.

having the sports bar on the premises was convenient.

i love the bar and restaurant

very friendly staff. great location. easy shuttle to airport.

property, the parking, the guest laundry is a joke, not even free coffee let alone breakfast

very convenient location to midway. large rooms. indoor pool.

forgot my soap. only one small bar in room.

the water in the pool was a bit cloudy. but other than that, everything was great!

the shuttle was very small and picked up a lot of ppl at 330am.

the second fine i used the she dryer it didn't dry my laundry

the sleeper bed cushions were off with what looked liked dirty laundry still on it

was a good bonus, because i can’t travel anywhere without there being a indoor pool because my kids loveee to

shuttle service to airport/train

checked out before breakfast was served.

no laundry facility on site

no, the hotel was nice,shuttle was on time, room was quiet

comfortable room with good bandwidth wifi

property was pretty old/run down (hallway carpet bunched down the aisle, rooms/tv old), no room service at all

they provide a free shuttle bus to the airport too

they charge for everything parking food laundry

room by the laundry was not

the bar was not open in the evening and there was no room service available despite in-room advertising

from 9-11pm terribly noisy -people in the halls loudly laughing- kids running and making noise air conditioner

the bar was not open in the evening and there was no room service available despite in-room advertising that

the laundry room needs monitored more because i just needed to wash a small load and waited an hour

onsite laundry! great breakfast!

pool water could have been checked and mopped more regularly with frequency of use along with

the lady at the front desk went above and beyond to make sure i was able to receive and early check in

friendly staff, clean hotel, warm environment, great heat for the pool area, and awesome breakfast food

no laundry

loud outside in the hallway, kids running up and down, yelling by both kids and the adults

to covid-19, the fitness center was closed, but it's small enough to say only 2 ppl allowed at a time w/masks

just the no room service !

the breakfast was clean with a lot of options

free shuttle to airport. indoor pool and fitness center.

option to stream your own subscriptions ie netflix, disney +, which is great when traveling with kids like i

free shuttle amd location to airport.

free shuttle to airport. indoor pool and fitness center.

some rowdy kids that were running around middle of the night around 2am.

with a variety of foods offered did not use the swimming pool but it looked clean and inviting laundry was

we loved the suite & the fact that we had a full fridge, stove, pots, pans & everything kitchen to make & store

what floor would i want my room, i informed the team member whatever floor was closer to the pool and he said

love the kitchen with fridge and microwave

room is more like a suite with a fully equipped kitchen

no laundry room

i'm certain people smoked there before or they do the laundry together

laundry strewn down the corridor

smelled like weed, people sleeping in the lobby, people coming and out with loads of laundry, breakfast was

more choices of snacks. laundry room size.soap for laundry.

the tv/ cable service and wifi was bad

eggs to the menu and let the customers be able to take their food back to their room and eat breakfast people

free breakfast, location to tinley park

when we were trying to sleep people were hanging in the parking lot loud

i liked the staff, the room, and breakfast was great for the price.

the breakfast wasn t what i expected it had nothing that i like to eat

breakfast could have been better

breakfast wasn't exceptional ud83dude15 they could've done better than bread butter cereal milk

i do wish the hotel served hot breakfast

no buffet breakfast

upon asking for more i was told to call down the next morning because laundry wasn t done

room was incorrect , we were place directly next to the laundry room where they had work being done so it was

upon getting there no elevator was working and the vending machine took my money laundry facility was down and

the pool was not open, and the laundry facilities were also broken on the floor

weak and bad breakfast. no laundry

vagrants sleeping on the laundry room floor

the power also went out in the laundry room downstairs, the manager told me i must be using high powered devices

my only disappointment was that the washer in laundry area was out of order

they need to have a coat rack and give you more wifi time...

wifi didn t work, old dried blood on the bathroom floor, had to go to front desk to ask for a

laundry services were not available for regular clothes but they did gym clothes complimentary

was the only free breakfast offering, everything else required payment

they did not charge additional fees for my pet

did not like my pet

the parking was great, no looking for parks late at night

asked for towels once on my stay was told by housekeeping nobody was working laundry so they had no extra towels

and our room was across the hall from the laundry service area

enough handicap parking spots

pool/hot tub area had issues with kids being in past the adult only time however security did come eventually

and , i like how parking is so plentiful and accessible

too expensive for the value no guest laundry

there was no pool, no laundry room, checked in at 2:30 am ,no compensation

room, front desk staff, free parking

parking.

parking was the worst

you check in late evening hours, parking may be limited

quiet and clean. nice breakfast. staff nice and friendly. would stay again.

free parking. close to restaurants. clean.

stayed because of a wedding. staff friendly. breakfast tasty and coffee exceptional.

bathroom a little dirty. wifi difficult to access.

staff is always amazing && breakfast is great!!

very clean and friendly staff great breakfast as well

free parking away from traffic

breakfast looked good until i got closer

parking was good as well and so was breakfast

except for covid and no pool, etc no

pool closed

stayed 2 nights and room service didn't even come to our room

location was great. pool and hot tub were perfect.

indoor pool was a nice touch - good to blow off energy (although the water was a bit on the chilly side)

the parking

chlorine level in the pool was so strong

the fact the it is not kid friendly nothing to do for the kids and the pool was closed

actually had milk alternatives for their continental breakfast which is huge because most places don t offer

nice breakfast. friendly staff.

the breakfast is great

weight system in the gym was ancient - from the 1970s - and almost tipped over during use

as well as the fact that breakfast is not free

the website said it had free wifi a swimming pool a workout room and free breakfast which is what made me book

there was ample [off street] parking

had holes in the walls and very dark room, only one single bulb in room and one in bathroom, no wifi and in a

wifi signal was weak in our room all the time

the shuttle service for rail line and airport is quicker and a plus point

like the services offered, including breakfast is super helpful

loved that it was pet friendly and we were met with furry friends and received a doggie treat bag for our dog

very weak wifi

the breakfast options need to be updated

pool under renovation

works in my room, broken air conditioning, broken bulb, room smell like weed, kids running all over the place,

need updating (painting and modernizing), the pool actually had a film on the surface so the kids could not use

breakfst cold.shower pool out of order fitness room out of order the

overnight while visiting family nearby and it was exactly what we needed clean rooms, easy parking, and close

ants on floor, water not hot, parking is goofy

was woke up to some man yelling in the laundry room

but the laundry room make noise from 12:12am till 6:15am

another guest came to request laundry detergent and dryer sheets and in the middle of trying to get me to my

no whirlpool and the dryer didn t work in the laundry room

was given a dirty room that had not been cleaned by housekeeping, there was dirty laundry in the hallway all

ways to rooms were dirty with used silver wear laying out from room service, paper on floor, pool dirty and not

lovely staff, nice sitting area and pool

covid 19 restrictions meant no fitness center, no restaurant, no pool, limited use of facilities

wish the pool was open. pantry could have a few more sandwich options.

fitness center shut down

plenty of parking

the hotel staff was nice. they did have a little snack bar which was nice.

helpful also bc they spoke spanish as well and that helped with my parents, we used the gym and laundry room

was ok, but not if you don't have a car, staff was friendly, i liked that they had a laundry i could use to wash

updating washer was broken we had to carry our laundry back up states to rinse off the soap the rep could have

the laundry has become expensive - over $5 to wash and dry a single load

liked that there was a fridge and microwave in the room and having laundry facilities was very helpful

upon check in, we were told that if we stained the towels, we would be charged $25 that began a laundry list

safe, clean, comfy, laundry room for guests, great staff at any time of the day {or night}!

v is not working in one of my 2 rooms till we finished our stay, wifi not steady, no cooked breakfast, just more

locally convenient, pet friendly, great staff,minimal breakfast

nothing major--had to wait for coffee to brew when i went for breakfast. not a big hassle.

pool and hot tub were a hit for both the adults and kids

kids were in the pool area up until it closed

unfortunately because of all this coronavirus we're unable to get room service

pool hours are reserved this is a plus

with me for my cash deposit because i lost my debit card and on my last day they approved my late check out of

there were no plastic bags for dirty laundry

love that i was really clean everything look nice the pool was clean bed comfortable everything was just

so spacious and very clean. breakfast was great.

the breakfast served for great!

very clean rooms, breakfast was cool as well

it was quiet and peaceful staff were friendly and helpful. laundry facilities were very clean

wide and clean. good price. facilities includig laundry and dry machines.

dirty, cigarette butts everyone outside the front door, the laundry was filthy dirty, the trim on the desk in

the laundry room is absolutely filthy, i don't think they know what it means to clean

it's an average clean okay well lit parking lot, place to stay

nice that there's a bar in the lobby (though we didn't use this)

asked they said it was reserved and we couldn't use it, i was traveling with my newborn baby my 2 kids and my

night the pool was closed so my kids couldn’t swim but it was back open sunday morning and the kids got to

we used the gym and pool and were happy with both

good gym and outside lounge area

i needed to use laundry machine and dryer and they were not in service yet.

that the counter didn't carry quarters for the laundry machines.....

the breakfast was done very well for covid

breakfast was excellent, staff very nice , loved the little extras in snack area has nice pool

children were upset the pool was closed

clean, spacious and laundry facility

things like the pool being busy, but i was disappointed with the number of unsupervised kids in the pool area

very clean, comfortable bed. breakfast was great.

pool was closed which was rough for my kids, bedding/mattress were average-uncomfortable.

kids indicated the pool was ok

room smell weird like old furniture or dirty laundry

the room is clean, smells nice, the staff is nice, the breakfast is descent, fridge in room.

carpet, bad neighborhood, people hanging out in the parking lot, foyer by elevator and elevator itself were

they should serve hot breakfast to all guests

both location and breakfast was great!

it was very clean and the breakfast was good .

clean pool service atmosphere comfy spacious

staff was nice and friendly. breakfast was nice for the price.

i like they have an inside pool!!!

the breakfast was excellent and they had a nice variety of items to choose from

because there was no cleaning service we had to empty our own trash cans and place dirty laundry outside the

i loved the clean room and huge dining area for breakfast.

was easy to check in and there was an ok amount of parking spots near the entrance.

this was my second time here, i love the free parking, breakfast, fitness center, and pool areas

kids loved the pool

nothing they were remodeling so the pool and the laundry room was not available but

there was a big rock in the parking lot and i twisted my ankle on it

pool wasn't clean and had way too much chlorine

they were renovating so there was no pool but i can t hold that against them

the pool was closed

the pool was on maintance, but that s a minor detail.

pool wasn't available but we really hadn't planned to swim during the stay.

the swimming pool was closed

there are so many hotels that are close together in that area that i turned off in the wrong parking lot more

i like the breakfast. there were enough items to make a full, delicious meal.

the lobby area was very clean, and they had on-site laundry and a fitness room

more of a breakfast variety

needs to fix elevator pool

very slow wifi, sometimes didn't work at all.

good breakfast

towel in the bedroom i asked for additional towels and was asked to walk to the laundry room to see if any were

housekeeping came to pick up laundry but never brought any

non-smoking room had cigarette butts in the toilet

wifi did not work at all and neither did the phone

also the toilet was really slow and the wifi didn't even work

i also was able to do laundry before leaving, that was great

and hit the road home told the kids to put everything we took in the room i m the laundry

only reason i believe it was clean is because i caught i glimpse of the laundry being done

laundry, people

behind the reception desk was laundry room having door towards reception desk

breakfast poor, a muffin and coffee was okay for us but most people expect a better selection of

sign posted not to take breakfast to your room?

thus, i wasn't necessarily expecting turn down service or a loaded hot breakfast buffet

dumpsters were overflowing and there was trash blown all over parking lot

there was no eggs bacon or sauages for breakfast not a big selection

it s location and having laundry room and everything i needed on the same floor

kids are running from room2room slamming doors all night

was kind of bummed that the pool was closed. my kids would have loved that.

we have to run out at 2am to ask for water for our kids

they have an out of service pool.