more choices of snacks. laundry room size.soap for laundry.

i'm certain people smoked there before or they do the laundry together

no laundry room

smelled like weed, people sleeping in the lobby, people coming and out with loads of laundry, breakfast was

laundry strewn down the corridor

the room serves, the breakfast

i liked the staff, the room, and breakfast was great for the price.

the breakfast is great there

the only thing i didn't like was the potholes in the parking lot.

breakfast close to early

lovely staff, able to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast

breakfast was nice

i do wish the hotel served hot breakfast

to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast offered, gym in building

room was clean; had secure wifi; composite flooring-no carpet.

the power also went out in the laundry room downstairs, the manager told me i must be using high powered devices

my only disappointment was that the washer in laundry area was out of order

vagrants sleeping on the laundry room floor

free wifi wasn't transmitting so i called the front desk and they solved the problem quickly so i could

wifi was good and the carpet on the floor was nice

the parking was convenient

and no warning given by the staff or a suggested alternative parking that was safe

excellent breakfast meals prepared

free parking away from traffic

liked the amenities: gym, free parking, streaming access and complimentary breakfast

huge, nice, clean and comfy bed, great room, everything clean, wifi works, bathroom all good, i can highly

parking. vacant building next door

wonderful staff. it had a great breakfast. the room was clean and comfortable.

building is need of a facelift the carpets are old, there's paint peeling, the pool and gym are inoperable

only down is the pool and gym are never open

overnight while visiting family nearby and it was exactly what we needed clean rooms, easy parking, and close

ants on floor, water not hot, parking is goofy

it was very clean and the breakfast was good .

more breakfast variety.

clean pool service atmosphere comfy spacious

the pool was a little smaller than i imagined

have not done anything to update the pool area

room smell weird like old furniture or dirty laundry

carpet, bad neighborhood, people hanging out in the parking lot, foyer by elevator and elevator itself were

location and breakfast.

the room is clean, smells nice, the staff is nice, the breakfast is descent, fridge in room.

both location and breakfast was great!

nothing they were remodeling so the pool and the laundry room was not available but

property was clean everybody was nice the room was clean and beautiful the food the breakfast food was

room was nice and clean,and the linens was clean. breakfast was good.

made me nervous as a single mom traveling with young kids to walk into an open, dark room

the breakfast they was bomb.com

pool was closed

breakfast didn t have much, but the hotel itself was very clean

the was a young lady working in the kitchen area who said her name was child of the most-high; her personality

time was extremely to loud, kids running up and down the hallway, people partying and looking like drug heads

personnel: very friendly. parking space: monitored price is not vey high, so that is okay

housekeeping came to pick up laundry but never brought any

towel in the bedroom i asked for additional towels and was asked to walk to the laundry room to see if any were

of all i requested a non-smoking room with double bed & a bathtub

i booked a non smoking room for a reason

wifi not good

and hit the road home told the kids to put everything we took in the room i m the laundry

the laundry facilities were just behind the front desk dirty towels in the machines, guests don

i also was able to do laundry before leaving, that was great

laundry, people

behind the reception desk was laundry room having door towards reception desk

was still under what looked like renovation- no working ice machine on 2nd floor laundry out of order would have

couple annoying things that were going on was the pool was in

parking was free

the hot continental breakfast was unexpectedly tasty!

was not a fan of the breakfast menu

no issues other than maybe having change for laundry room

parking was free, mc donalds, wendy's, burger king very close, and it was about 25min drive from

lot of prostitution in and around the building as security had to breakup a group outside in the parking lot

room service ate my food while i was out

the view is good and parking is good

location and early check in.

breakfast was good. room was okay. front desk staff rocked.

there was no early check in

lots of sketchy looking folks hanging out in parking lot

no side exit if parking lot is full

property was very clean and i liked the free parking

the pool was closed and it was a cold bagged breakfast. neither of which i was expecting.

no pool due to coivd 19.

the breakfast could have been better.

the staff is so accommodating!! breakfast was excellent! thank you for a great stay!

the room was old and walls cracked had a smell not enough towels not enough parking for guests

pool was open breakfast was great and it was clean and comfortable.

the property was very nice, good wifi, overall a great stay.

great morning buffet, comfortable bed, good water pressure in shower and good wifi .

the 24-hour gym was a nice added bonus

loved the breakfast, gym and the room's kitchen area.

ww were happy to see that the pool was open

very clean good location excellent breakfast

breakfast was great also

in the spirit of constructive criticism i would suggest a better and more utensils in the kitchen

breakfast was good

nice place and the room was clean. late check in was nice. parking was easy there.

accessibility from parking garage

it was clean the staff was nice the food and drinks at the bar were nice.

we liked the 2 beds plus pull out couch so the kids didn’t have to share

i loved that they have onsite laundry though they need more than one machine

i wish they had more breakfast selection but i understand.

super clean, friendly staff, great location and plenty of parking.

no access to certain amenities, neither the swimming pool nor bar were available during my visit

a great choice for a little getaway with the kids

because there was no cleaning service we had to empty our own trash cans and place dirty laundry outside the

kids loved the pool

can't help this, but there were a lot of little kids in the pool

this was my second time here, i love the free parking, breakfast, fitness center, and pool areas

the size of the room was excellent & my kids loved it!

the lobby area was very clean, and they had on-site laundry and a fitness room

need pool and jacuzzi for customers to use.

wifi also suited my needs

wifi did not reach my room, tv remote did not work, one of the room cards did not work

better wifi in the room.

location, free breakfast and parking and laundry facility

we were also across the hall from the laundry room

yes you read that correctly the pillows they give you as comfortable as a bag full of dirty laundry

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

free parking accepts cash

pool wasn't available but we really hadn't planned to swim during the stay.

the pool was on maintance, but that s a minor detail.

there was not a good breakfast selection

breakfast was also excellent with a great variety.

pool out of order.

it s location and having laundry room and everything i needed on the same floor

the pool was clean, and was quite

booked here because my kids wanted to swim i even called to insure the pool was being utilized

was kind of bummed that the pool was closed. my kids would have loved that.

room service; no pay-per-view option; my initial front window experience left a poor impression

we only had someone take trash and laundry and replace towels 1 out of 3 days

maybe have a breakfast buffet that has eggs, scrambled and a meat choice like bacon and

the pool was amazing the water was just right and very clean this was my 1 at time ever to stay at this

the spa suite was amazing

was located closely to horseshoe casino and staff was very friendly and helpful

laundry right outside my door was a little noisy but thats room specific. beyond that was fine

quiet. accessible to highway, early check in. cleanliness. tvs windows

wifi at all

staff was friendly... close to casino

location easy to reach from casino

not clean we had one set of towels for one person to shower when i ask for more the said the laundry lady call

(breakfast) the morning manager was less than attentive

i wish there was a coffee maker in the room. breakfast was ok.

we did not get breakfast either morning if our stay due to the renovations taking place

location, coffee available outside of the breakfast area.

they also use heavy laundry detergent because they have pets whatever they used on there bed sheets i itch the

walked up to the desk again and she walked to the laundry room and got them

no coffee pot, no do not disturb sign, no dirty laundry bag, no ironing board - coffeemaker & doorknob sign

the laundry room is clean

the high chlorine smell from the pool as you enter the building.

tv didn't work the first night there were kids talking and running down the hallway, and i got charged for my

had to go all the way downstairs pregnant and with two kids to heat up our food

pay for room service, just buy your own food, it was way too expensive to be that

and the fact that a lady offered me to smoke off of a vapor pipe in the pool area with a lot of kids there

gym. pool

no microwave. no refrigerator. no coffee pot. no laundry. remote to the tv barely worked

no fridge or laundry facilities

wifi connect all my electronics continue to tell me avoided poor connection

the wifi

was supposed to be a non smoking room however it smelled like smoke

laundry services were not available for regular clothes but they did gym clothes complimentary

i liked everything about it. maybe a complimentary breakfast

pet friendly

to make up for not having open gyms in the hotel , each room has exercise equipment and even a yoga ball to

$100 pet fee was a disappointing surprise.

hated i was across from laundry room

the pool needs to be cleaned more often.

no wifi in our room.

the breakfast was awesome. something for everyone.

no hot breakfast. pool was closed. ud83eudd72

upon getting there no elevator was working and the vending machine took my money laundry facility was down and

laundry room only had one washer and dryer, waited all night to wash my clothes

nice big clean rooms. fantastic staff. extremely helpful. laundry machines an added bonus.

received a room on the ground floor with parking outside my window and next door to the laundry which was in

upon asking for more i was told to call down the next morning because laundry wasn t done

there was also breakfast in the morning that was good

stayed 2 nights and room service didn't even come to our room

early check in. room was clean and smelled fresh.

except for covid and no pool, etc no

clean, comfortable bed and excellent breakfast

this hotel was in a good location, clean, and had a great breakfast

nice breakfast. friendly staff.

was a convention going on, when we came back there was no parking - a food truck and semi had taken available

advertised pool which was closed no waffles or cold cereal for breakfast

the beds were uncomfortable. the parking should be included since the room rate was high.

and our room was across the hall from the laundry service area

asked for towels once on my stay was told by housekeeping nobody was working laundry so they had no extra towels

only hotel i go to with kids

fresh every morning, pool clean, staff amazing, room spotless, such a quiet peaceful area, ample parking, the

was clean, the pool was clean (small but perfect for littler kids), a hot tub, and a pancake making machine that

there was no pool, no laundry room, checked in at 2:30 am ,no compensation

too expensive for the value no guest laundry

free parking was a huge savings

room, front desk staff, free parking

gym was closed

isn't a lot of parking

wifi was slow

person was very friendly and helpful, beds were comfortable, wifi worked well and breakfast was decent

hot breakfast and clean & comfortable room

also, although there was a place for the wifi password on the key card holder, it was not included

customer laundry room

everything- pool, breakfast the best we've had yet...

room color scheme, pool area just right for little kids and breakfast was amazing

great breakfast.

i used to manage the breakfast bar at a hotel chain, and we'd add a little bit of cream cheese to the egg

thing i didn t like the pool area didnt have a hot tub i wanted to feel the jets and bubbles

the lobby was attractive and parking easy

loved the property just disappointed because i asked about the pool but when we arrived it was not functioning

the breakfast bar was good, but could have been better.

we tried to rent a movie for the kids and it was $19

i really loved the room , fridge , stove that the kitchen utensils were included

staff , breakfast

it was great other than the pool being closed i was very samm disappointed about n that

room had missing vanity drawer and kitchen cabinet drawer

unheated pool.

second floor laundry and ice machine out of order

all the workers in the laundry room were on their cell phones and playing music

location was convenient to the train station, laundry and freeway

gym machine not working

breakfast could be later in the morning like 10;30 but it looked good.

have any towels in it when called night front desk states that there is no one right now at the laundry to get

hotel laundry dryer was not working

breakfast could of had more options

plus swimming pool

kids were chocking on the pool water

staff, beds, wifi, laundry facilities

no wifi connection to some of the rooms

parking close to the room

floor, dirty ice bucket in room and no ice bag for bucket, poor water pressure, noisy in the parking

parking with scarce

were traveling with a pet and they were very accommodating and helpful

clean rooms with a full kitchen and delicious breakfast in the morning

the pool was closed. many hotels have theirs open, so i did not understand the reasoning of

parking lot wasn't plowed and was very icy

breakfast could have been better

that it bothered me very much but there was a group of people partying near the parking lot

did not know it was pet friendly

breakfast was hot and tasty

recommend and will stay here again liked that there was restraunt and bar in hotel,nice morning breakfast

it was terrible getting the cart to the car which was at the other side of the parking lot

laundry was a pain

clean hotel, great pool and breakfast.

drug addicts and alcoholics in the building and parking lot all night

super clean in both the room itself and pool area. very large bathroom and great linens.

there wasn t a gym facility.

i could not get ice, ice maker was not working because of the remodeling and could not use laundry because of

bright lights in parking lot, so you definitely had to use the thick curtains.

also, the breakfast was superb

clean, newer hotel in the neighborhood. price was reasonable and a good breakfast was included.

breakfast was great room very clean people very friendly

the breakfast is outstanding

friendly people and good breakfast

great breakfast food and time

spacious room & bathroom. nice breakfast.

swimming pool

i like the staff they re so helpful and friendly i like the business centre and the laundry

nice and respectful staff, great prices on laundry and vending machines

pool, gym, laundry, & business center on site

the spa tub

on floor in lobby, water on floor in our bathroom, wadded up toilet paper shoved into peephole, spa tub did not

no onsight laundry like many other places have

loved that pool is open for the kids until 11pm on weekends

there was a large amount of guest noise on the hallways.(kids)

gym

the pool seemed a bit cloudy/dirty, but it didn’t stop my kids from swimming and having fun.

with a variety of foods offered did not use the swimming pool but it looked clean and inviting laundry was

love the kitchen with fridge and microwave

more handicap parking!

the staff were very polite. rooms was clean and the breakfast was awesome.

traveling with our family pet, was on the 3rd floor.

another guest came to request laundry detergent and dryer sheets and in the middle of trying to get me to my

but the laundry room make noise from 12:12am till 6:15am

was given a dirty room that had not been cleaned by housekeeping, there was dirty laundry in the hallway all

was woke up to some man yelling in the laundry room

no whirlpool and the dryer didn t work in the laundry room

we enjoyed the pool and outside setting area

because you have to pay for everything and there are plenty of hotels offering free breakfast and wifi

wish the pool was open. pantry could have a few more sandwich options.

there was ni place to buy a candy bar or other snack

i was surprise that the pool was perfectly warmed

upon check in, we were told that if we stained the towels, we would be charged $25 that began a laundry list

safe, clean, comfy, laundry room for guests, great staff at any time of the day {or night}!

wifi was good

machine on main floor only inconsistent wifi faulty electrical outlets no microwave in

locally convenient, pet friendly, great staff,minimal breakfast

have sensitive skin amd am allergic to some laundry detergents

i liked the food as well and the free valet parking

the espn sports bar is where we ate all 3 nights and it was good every night even though we ordered different

the room and the bed was very comfortable and clean i loved the view and the casino

hotel and casino are staffed by the best people

there were no plastic bags for dirty laundry

the pool could have been a little warmer but other than that no complaints

the complementary breakfast was really good , and a great variety of breakfast items

it was very clean and had parking for my semi truck

so spacious and very clean. breakfast was great.

free parking

the rooms in the back of the hotel doesn t have wifi so that sucked

comfortable and clean rooms starbuck next door smoking rooms available

smoking room and the non smoking rooms were next to each other, which i didn't like much because

staff was excellent , very good wifi and lot of restaurants nearby

had holes in the walls and very dark room, only one single bulb in room and one in bathroom, no wifi and in a

wifi was almost nonexistent

no parking because most of it all blocked by construction dumpsters and vehicles

how comfortable the beds were, how clean the floors and counters were, the lights were on in the parking lot

parking close to your room

at night, when i open the room , no lights, all lamps unplugged, no internet, the hotel offer wifi free in all

dryer was not working in laundry room.

they even have an on site laundry for guests

there was a guest laundry room so i could do my laundry

the hotel was perfect! we did not eat the breakfast though as we slept in.

breakfast due to covid-19

room was clean,bed very comfortable,nice breakfast, eggs,waffles,sausage

pool was amazing

the space for breakfast is too small.

the pool was a bonus

parking was

only one day of breakfast when i paid for two days

pulled into the parking lot and immediately left

no eggs in breakfast

breakfast could have been better

continental breakfast, was not good.

me and my wife got asked to leave the lobby after sitting down for 5 minutes or so waiting on our laundry, the

the room felt very dirty and laundry never dried the clothes i spent over $10 to get one load to dry and it

it was soothing and comfortable very pleasing and breakfast was okay laundry room fantastic

no laundry room that i can see, snacks over priced

it s always huge, clean and laundry on site

good room setup, laundry facilities

didn t drain, no sugar for coffee, ran out of laundry detergent for onsite laundry

vending machine, laundry room if you need to wash

the kitchenette and laundry

oh it had a laundry basket

the shuttle driver and all other staff were friendly, courteous and helpful

so, i was in the middle of chicago with two kids and all the places were more than 300dls per night

the area was wrong no pool for the kids when we 1st got in we came to a room that wasn’t clean and to be moved

no breakfast, no bar (we booked this hotel thinking they had both), and no pool.

i also had issues there shuttle not being at the correct pick up location at the airport and the shuttle start

laundry facilities for cleaning clothes.

was disappointed because i didn't have access to laundry services

suggestion: put a change machine in the laundry room; or better yet, the laundry machines to your room card

better access to laundry services.

breakfast every day, no omlet or sunny side eggs, no mushrooms or beans, broccoli, etc expensive laundry detergent