no onsight laundry like many other places have

not enough towels at the pool

i ordered room service it was late and wrong they messed up my order and then didn't answer to fix

wifi & lots of towels

the guest was very loud kids running in the hallway could not rest.

the kitchenette and laundry

good room setup, laundry facilities

oh it had a laundry basket

vending machine, laundry room if you need to wash

didn t drain, no sugar for coffee, ran out of laundry detergent for onsite laundry

it was horrible! no internet/wifi

parking was horrible and they had the pool closed and not breakfast

breakfast

beds were really comfortable and chuck the shuttle driver was very nice

noisy kids running in the hall all night until 3am

parking close to your room

no parking because most of it all blocked by construction dumpsters and vehicles

how comfortable the beds were, how clean the floors and counters were, the lights were on in the parking lot

wifi was almost nonexistent

the wondering of random people near the parking lot

smoking room and the non smoking rooms were next to each other, which i didn't like much because

room was 'non-smoking' but smelled like it had been a smoking room for perhaps the 100 years before this one

wifi was poor it had a weak signal and disconnected often

the manager was rude about the parking on the property

their wifi wasn't strong enough to connect to the tv.had to use my mobile hotspot

the kids loved that the pool stayed open until 10 pm

not enough staff working in the kitchen for the free breakfast

a dog ran out another room on me in my kids.

clean hotel, and the free breakfast was very good

a dog ran out another room on me in my kids.

better access to laundry services.

was disappointed because i didn't have access to laundry services

laundry facilities for cleaning clothes.

room was very clean and the building was clean the breakfast bags are nice and i like the guest laundry room i

breakfast every day, no omlet or sunny side eggs, no mushrooms or beans, broccoli, etc expensive laundry detergent

breakfast could start earlier

close to airport, shuttle service was great

breakfast was ample ,the pool hours great (indoor heated pool),the bed very comfy

nice breakfast options

service and this guy help me and my family out to get the tv work for our game and we love pool everybody wad

access to a guest laundry room

location was very convenient for the airport and the airport shuttle was only a bonus

advertise pool more.... and offer continental breakfast.

convenience to airport, swiftness of shuttle, front reception friendliness

enjoyed our stay, the pool was nice (but small) and the restaurant had good food for decent prices

property, the parking, the guest laundry is a joke, not even free coffee let alone breakfast

very convenient location to midway. large rooms. indoor pool.

nice remodeled rooms and tgif restaurant and bar made it easy for meals.

they have a 24 hr shuttle to midway which was great

shuttle to midway

the sleeper bed cushions were off with what looked liked dirty laundry still on it

the second fine i used the she dryer it didn't dry my laundry

my kids loved the pool, the breakfast was great loved that fresh food was brought out through out for

shuttle service to airport/train

continental breakfast along with many other amenities, including a nice little putting green, gym, pool, and

no laundry facility on site

comfortable room with good bandwidth wifi

kids running in the halls all night

rooms big and comfortable and the shuttle bus was a great added bonus at 5am

located in midway hotel complex, safe, clean, good breakfast, minute to costco, walmart etc.

they charge for everything parking food laundry

room by the laundry was not

everything ...the room indoor pool

front desk was really rude, they act like they had attitude didn't want to give us towels, had kids playing in

free shuttle to the airport. restaurant within and lots of alternatives close by. very clean.

no laundry

just the no room service !

room, the free shuttle service from the airport, the breakfast

i also enjoyed the continental breakfast as well

room, the free shuttle service from the airport, the breakfast

it was soothing and comfortable very pleasing and breakfast was okay laundry room fantastic

no laundry room that i can see, snacks over priced

the room felt very dirty and laundry never dried the clothes i spent over $10 to get one load to dry and it

room floor,batroom,the bed was old, laundry room,soda machin no good,room smells smoke

it s always huge, clean and laundry on site

pool is nice-sized, pool area is spacious and sunny

airport shuttle is a huge plus

outdated looking rooms, always having shared pool time with a local business

some rowdy kids that were running around middle of the night around 2am.

location and shuttle to the airport

no fridge or laundry facilities

no microwave. no refrigerator. no coffee pot. no laundry. remote to the tv barely worked

they had smoking rooms.

it was a smoking room

no ice machine no complimentary breakfast no gym there was absolutely nothing to do there

it was nice the kids enjoyed themselves

i had to rush and get my kids out of the room

it was nice the kids enjoyed themselves

lot of unsupervised kids all over an strong smell of pot all around the hotel.

i used the pool, gym, and outdoor patio area

the laundry room needs monitored more because i just needed to wash a small load and waited an hour

onsite laundry! great breakfast!

wish pool was warmer !

location made us a little nervous when we noticed all the carnival trucks and equipment in the parking lot but

clean, great breakfast, nice staff, free parking and 10 minutes from midway!

we were also across the hall from the laundry room

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

yes you read that correctly the pillows they give you as comfortable as a bag full of dirty laundry

location, free breakfast and parking and laundry facility

wifi signal needs to be stronger

staff was amazing i came on a sunday an needed an early check in due to going to a concert, they were very busy

friendly staff, good breakfast, plenty of parking, easy access to highways

i didn t stay for breakfast

the room was old and walls cracked had a smell not enough towels not enough parking for guests

the property was very nice, good wifi, overall a great stay.

liked that parking was off the street and the neighborhood quiet.

parking spaces are limited and a little hard to maneuver around.

like the services offered, including breakfast is super helpful

breakfast was fresh and had nice variety

breakfast was decent

o had to tell them i wanted room service and towels

breakfast was horrible

i forgot my freezer breakfast

there was no early check in

nice staff and parking space.

no issues other than maybe having change for laundry room

free parking!

i was there for my sister's funeral, there were liquor bottles outside on the parking lot near my car

the parking lot felt unsafe, the entrance felt unsafe, the elevator was disgusting, the room was

too many random people hanging in the parking lot and weren t guests

had holes in the walls and very dark room, only one single bulb in room and one in bathroom, no wifi and in a

plenty of parking

the hotel staff was nice. they did have a little snack bar which was nice.

liked that there was a fridge and microwave in the room and having laundry facilities was very helpful

the laundry has become expensive - over $5 to wash and dry a single load

helpful also bc they spoke spanish as well and that helped with my parents, we used the gym and laundry room

was ok, but not if you don't have a car, staff was friendly, i liked that they had a laundry i could use to wash

updating washer was broken we had to carry our laundry back up states to rinse off the soap the rep could have

pool hours are reserved this is a plus

gym was run down.

the pool & hot tub were dirty. both need to be drained & clean, especially the hot tub.

the pool was nice, the rooms were great, the staff was helpful!

unfortunately because of all this coronavirus we're unable to get room service

was still under what looked like renovation- no working ice machine on 2nd floor laundry out of order would have

cleanliness and poor breakfast

the breakfast

where very small for a king size bed there was trash out front and glass wine bottle in the parking

when i awoke to get breakfast i was told breakfast ended at 9am.

dirty, cigarette butts everyone outside the front door, the laundry was filthy dirty, the trim on the desk in

it was quiet and peaceful staff were friendly and helpful. laundry facilities were very clean

the laundry room is absolutely filthy, i don't think they know what it means to clean

wide and clean. good price. facilities includig laundry and dry machines.

there was a lot of garbage in the parking lot.

i needed to use laundry machine and dryer and they were not in service yet.

that the counter didn't carry quarters for the laundry machines.....

excellent breakfast buffet

kids running up and down the hall

good selection of food for breakfast friendly and helpful staff lots of free parking available close to route

clean, spacious and laundry facility

staff was very friendly and helpful. breakfast was great! i would definitely stay here again.

pool was closed which was rough for my kids, bedding/mattress were average-uncomfortable.

the breakfast was very good, clean and well presented

breakfast was outstanding and pool was clean and not crowded

the bar area was great the gym was awesome with the glass window

i wish your pool would stay open a little longer, other than that it was the best stay ever

the breakfast guy takes pride in his food preparation and service

no room service.

the swimming pool is open

no guest laundry facilities. front desk and amenities are a far walk for the hotel rooms.

no laundry, no continental breakfast

wifi is spotty

we were told we would have wifi, but it seemed to work only in the office.

nice staff, free parking

no proximal laundry cleaning station

no laundry facilities i was told that the hotel used to have all of these amenities but no longer do

no laundry!

cleanliness it smelt like weed dirty and noisy neighbors hallway was full of trash and dirty laundry/bedsheets

bad thing, wifi didn't work that day because of a bug in all the building

hotel is accessible directly from the parking which is great when it s cold, and free access to laundry is

clean, had a basic but adequate gym, has complimentary laundry facilities which are a complete game changer for

the gym was alright and they had a laundry room you could use for free

the fitness center and free laundry usage was super handy

the wifi is generally fairly good

only outdoor pool

breakfast poor, a muffin and coffee was okay for us but most people expect a better selection of

pool, people

the breakfast needs more than just carbs.

thus, i wasn't necessarily expecting turn down service or a loaded hot breakfast buffet

with a variety of foods offered did not use the swimming pool but it looked clean and inviting laundry was

what floor would i want my room, i informed the team member whatever floor was closer to the pool and he said

convenient, great parking

room was very clean and complete with kitchen (which we did not need)

little tricky goin thru parking lots to get to

gym,laundry

there was a buzzing noise off and on all night, possibly from the laundry room

disappointed the bar and restaurant was open

room service during our stay despite several requests

gym,laundry

in one,pool, fitness, laundry, breakfast, staff, uv

the staff room pool laundry everything

location, swimming pool, laundry, and gym facilities

guest laundry is free and fitness center has everything you need

kitchen, breakfast and pool

variety of amenities like the pool, free laundry, and convenience of location made our stay all the better

really appreciated the free use of washers and dryers for laundry

also, there's no room service which again is a very un-hotel like feature and such items should be made very

terrible service; staff is unhelpful; gym substandard.

pool was ok for the kids

the gym and laundry room were very useful

staff great. free wifi, laundry and breakfast.

the swimming pool is great, food is good, location good closed to the places i want to go like china town and

the bar was wonderful and the food was the best.

the fireplace, the pool, the breakfast

used laundry slip in closet

nice area to do laundry with tv and vending machines

location is great. clean and comfortable. laundry facilities.

instead he went the extra step to get us 3 boxes of pads and put them in a discreet laundry bag to bring up to

the gym is awesome

i couldn t order laundry . probably not in time.

only thing i could suggest would be some basic options for the kids for food

issue w/the room service order, but the hotel is new; still training staff so it is to be expected

the wait and bar staff were top notch

better food choices for kids.

everything was available to me when i got snowed in. laundry, food, and an excellent stay

like the location and facilities, very spacious, with breakfast and nice towels and in house laundry facility

laundry facilities, convection oven

gym and laundry facilities were also a great addition and excellent quality

no laundry bags for dirty clothes that you changed after showering

pool was closed

i book the hotel, it listed a conference room and indoor pool

they could have more selections for breakfast

there were kids screaming and running up and down the hallways all day and night

i brung my kids so that they could swim

smelled like weed, people sleeping in the lobby, people coming and out with loads of laundry, breakfast was

no laundry room

laundry strewn down the corridor

i'm certain people smoked there before or they do the laundry together

onsite laundry & close to restaurants

the parking wasn't great had drive around until someone left to get a park.

when we were trying to sleep people were hanging in the parking lot loud

the only thing i didn't like was the potholes in the parking lot.

everything was great i just wish the breakfast was back.

eggs to the menu and let the customers be able to take their food back to their room and eat breakfast people

the breakfast wasn t what i expected it had nothing that i like to eat

breakfast was nice

no buffet breakfast

to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast offered, gym in building

i do wish the hotel served hot breakfast

the power also went out in the laundry room downstairs, the manager told me i must be using high powered devices

my only disappointment was that the washer in laundry area was out of order

vagrants sleeping on the laundry room floor

didn't eat their breakfast

dirty, bad area and no parking for trucks. no wifi

staff is always amazing && breakfast is great!!

did not have breakfast

breakfast looked good until i got closer

breakfast was good

wifi signal was horrible. tv had issue

the lobby was bright and open. rooms were clean. breakfast was great. staff was friendly.

breakfast is good.

there was ample [off street] parking

huge, nice, clean and comfy bed, great room, everything clean, wifi works, bathroom all good, i can highly

old car with flat tires was parked parking lot

overnight while visiting family nearby and it was exactly what we needed clean rooms, easy parking, and close

ants on floor, water not hot, parking is goofy

also, the guest laundry was taken by someone else (ie not enough washer-dryers)

there was an on site laundry which was very useful

there is laundry, which is key when on a road trip

which prevented my kids from sleeping

the fact that room service was ready to clean our room.

my husband s suit and dress shirt to the laundry to have it pressed before a family wedding

parking can be questionable, but we had no problem in their private lot.

wifi is pretty bad and the cell service for att isn t great either, but that could be more atts

the outside entrance room was onveniently located with parking

wifi is slow, not usable for online meetings. the interior is getting a bit old.

laundry at the hotel proved to be quite challenging

i went down and asked for more, they told me they were doing laundry

did laundry at hotel, but they ran out of laundry detergent so we had to buy some at a walgreens

no change available for use of laundry machines.

it also has laundry room