safe, clean, comfy, laundry room for guests, great staff at any time of the day {or night}!

upon check in, we were told that if we stained the towels, we would be charged $25 that began a laundry list

wifi was good

locally convenient, pet friendly, great staff,minimal breakfast

need to fix big holes coming into the parking lot

there were no plastic bags for dirty laundry

small pool. no hot tub.

clean place indoor pool gym ok breakfast

nice swimming pool, but we did not have a chance to use it

the breakfast served for great!

waitress for breakfast on friday and saturday and bar tender each evening were great and attentive

covid 19 restrictions meant no fitness center, no restaurant, no pool, limited use of facilities

we enjoyed the pool and outside setting area

no indoor pool

covid 19 restrictions meant no fitness center, no restaurant, no pool, limited use of facilities

but the laundry room make noise from 12:12am till 6:15am

was given a dirty room that had not been cleaned by housekeeping, there was dirty laundry in the hallway all

was woke up to some man yelling in the laundry room

another guest came to request laundry detergent and dryer sheets and in the middle of trying to get me to my

no whirlpool and the dryer didn t work in the laundry room

you check in late evening hours, parking may be limited

wifi wasn't comfortable to use

at breakfast, i had to leave the room because the staff member that was responsible for the area was

stayed because of a wedding. staff friendly. breakfast tasty and coffee exceptional.

good breakfast

too expensive for the value no guest laundry

there was no pool, no laundry room, checked in at 2:30 am ,no compensation

breakfast could been better

nice breakfast

- breakfast varieties were ok - room service made the room every day.

and our room was across the hall from the laundry service area

asked for towels once on my stay was told by housekeeping nobody was working laundry so they had no extra towels

ud83dude4cud83eudd70 oh and a really nice relaxing lobby area, great gym and a food/accessories shop for

enough handicap parking spots

was clean, the pool was clean (small but perfect for littler kids), a hot tub, and a pancake making machine that

the parking

thought there was a hot tub, pool wasn't heated

advertised pool which was closed no waffles or cold cereal for breakfast

chlorine level in the pool was so strong

the fact the it is not kid friendly nothing to do for the kids and the pool was closed

pool was warm. kids had a blast

nice breakfast

pool area and dining room for busy breakfast mornings

breakfast was nice and simple

just that due 2 the corona virus mess the pool n breakfast had been closed

nice big clean rooms. fantastic staff. extremely helpful. laundry machines an added bonus.

upon getting there no elevator was working and the vending machine took my money laundry facility was down and

) laundry was closed ( they said under renovation) but 2 machines under renovation i don t think

received a room on the ground floor with parking outside my window and next door to the laundry which was in

laundry room only had one washer and dryer, waited all night to wash my clothes

laundry services were not available for regular clothes but they did gym clothes complimentary

booked a pet-friendly room through booking

did not like my pet

bathrooms need upgrades & elevators replaced & parking lot needs to be paved & striped.

it wasn t pet friendly

with a variety of foods offered did not use the swimming pool but it looked clean and inviting laundry was

even though only staying for 3 nights, awesome to have own kitchen (large fridge not mini) because of my specific

pool was small and dirty

the staff were very polite. rooms was clean and the breakfast was awesome.

little more then what i wanted to pay for one night. pool a little cloudy.

pool wasn't available but we really hadn't planned to swim during the stay.

the swimming pool was closed

the breakfast was amazing and complimentary

the pool was on maintance, but that s a minor detail.

breakfast was outstanding and the staff people were great

because there was no cleaning service we had to empty our own trash cans and place dirty laundry outside the

the size of the room was excellent & my kids loved it!

the pool area is nice as well

this was my second time here, i love the free parking, breakfast, fitness center, and pool areas

though, i paid for 6 people and had requested for a very clean room as i was staying with kids

it s location and having laundry room and everything i needed on the same floor

was near the elevator which was great for the kids and also the pool was open for the family, early and closed

the room service restaurant staff was terrible, they left me on hold and forgot about me and they also

were kids and teenagers running around knocking on people’s doors all night long

were kids and teenagers running around knocking on people s doors all night long

not clean we had one set of towels for one person to shower when i ask for more the said the laundry lady call

(breakfast) the morning manager was less than attentive

i wish there was a coffee maker in the room. breakfast was ok.

advised of late check out upon arrival, approved, then rescinded at check out

we did not get breakfast either morning if our stay due to the renovations taking place

the lobby area was very clean, and they had on-site laundry and a fitness room

and the pool not being open for the kids, the breakfast was nothing and it could be better

area is degenerating. some areas are nice. pool area is being worked on.

wifi didn't work, available channels was limited

great place to stay, staff is friendly and nothing like free breakfast before driving to jobsites

was still under what looked like renovation- no working ice machine on 2nd floor laundry out of order would have

it could've been better breakfast

couple annoying things that were going on was the pool was in

checked out around 9 am and didn t see any breakfast but i did enjoy my cup of coffee on my way out the door

breakfast

the pool was warm and clean

new updated and very clean. good parking and location worked well for our planned activities.

clean hotel. comfortable beds. friendly staff. good breakfast. great location.

very clean, room was cheerful. good breakfast

pool had so much chlorine in it that it made it impossible to

there was a guest laundry room so i could do my laundry

dryer was not working in laundry room.

they even have an on site laundry for guests

breakfast due to covid-19

bad breakfast

the pool was filthy with a yellow rim around the top

liked the bed, room location to the door, dog friendly, the channel selection, wifi included, breakfast

continental breakfast, was not good.

pulled into the parking lot and immediately left

the free breakfast was a joke

location and the free, hot breakfast.

staff was amazing i came on a sunday an needed an early check in due to going to a concert, they were very busy

love the clean rooms and areas. pool was perfect. great breakfast. friendly staff

great morning buffet, comfortable bed, good water pressure in shower and good wifi .

there were people in parking lot smoking marijuana

the pool was too cold not heated

breakfast

enjoyed the free breakfast buffet that was in the morning

breakfast was good. could be a little more stricter because of covid-19 but it ll work.

good hot breakfast

no microwave. no refrigerator. no coffee pot. no laundry. remote to the tv barely worked

no fridge or laundry facilities

not the best wifi

was supposed to be a non smoking room however it smelled like smoke

i have tried to use the wifi and it wasn t connecting for me or the lady next door to me in the other

he was personable and took the time to get pools toys for our boys

the pool was the most fun

poor room service for food and had to request room to be cleaned everyday except check-out day.

the pool was a hit with the grand kids

no room service

we were also across the hall from the laundry room

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

yes you read that correctly the pillows they give you as comfortable as a bag full of dirty laundry

location, free breakfast and parking and laundry facility

gym

no laundry room

onsite laundry & close to restaurants

laundry strewn down the corridor

more choices of snacks. laundry room size.soap for laundry.

i'm certain people smoked there before or they do the laundry together

free breakfast, location to tinley park

the rear parking had broken down cars which looked as though they had been there for months

i didn t like the smell and the wifi was bad.

everything was great i just wish the breakfast was back.

just didn t like how people was outside partying and drinking in the parking lot those are big red

my only disappointment was that the washer in laundry area was out of order

the power also went out in the laundry room downstairs, the manager told me i must be using high powered devices

vagrants sleeping on the laundry room floor

the breakfast was bread and cereal worst free breakfast i've had a hotel. horrible selection.

the wifi do not work there

to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast offered, gym in building

breakfast could have been better

no buffet breakfast

very clean , staff is magnificent,(breakfast)

i do wish the hotel served hot breakfast

did not have breakfast

plenty of parking

it did not have functioning ev chargers, as booking.com claimed that it did.

parking lot usually gets full pretty quickly and they didnt really stock the room

nice hotel, well lit parking lot, friendly staff and clean, comfortable room.

parking. vacant building next door

wonderful staff. it had a great breakfast. the room was clean and comfortable.

weight system in the gym was ancient - from the 1970s - and almost tipped over during use

the lobby was bright and open. rooms were clean. breakfast was great. staff was friendly.

old car with flat tires was parked parking lot

we asked for a different non-smoking room and was accommodated with one

i thought i heard construction happening in the parking lot but it it was large trucks

comfortable and clean rooms starbuck next door smoking rooms available

looks like parking can be challenging when it is busy with $77 a bit overpriced in my

their wifi wasn't strong enough to connect to the tv.had to use my mobile hotspot

how comfortable the beds were, how clean the floors and counters were, the lights were on in the parking lot

parking close to your room

at night, when i open the room , no lights, all lamps unplugged, no internet, the hotel offer wifi free in all

no parking because most of it all blocked by construction dumpsters and vehicles

the wondering of random people near the parking lot

free parking and everything was very accessible.

plenty of bar and food options

the small casino i have ever been too

nor did i use the gym i'm in a wheelchair and handicap but they still charged me

i wouldn't go there again and instead look for a hotel with the casino

it was soothing and comfortable very pleasing and breakfast was okay laundry room fantastic

me and my wife got asked to leave the lobby after sitting down for 5 minutes or so waiting on our laundry, the

room floor,batroom,the bed was old, laundry room,soda machin no good,room smells smoke

it s always huge, clean and laundry on site

the room felt very dirty and laundry never dried the clothes i spent over $10 to get one load to dry and it

no issues other than maybe having change for laundry room

the parking lot felt unsafe, the entrance felt unsafe, the elevator was disgusting, the room was

too many random people hanging in the parking lot and weren t guests

it was very loud and the fact that someone tried breaking into my room pool apparently had a key card

free parking!

nice staff and parking space.

lots of sketchy looking folks hanging out in parking lot

breakfast was horrible

they had free wifi. the pillows where fluffy

advertised breakfast but there was no kind of breakfast and the bathrooms need upgrading, but if you're only

no onsight laundry like many other places have

the pool seemed a bit cloudy/dirty, but it didn’t stop my kids from swimming and having fun.

gym

great bar in hotel with fantastic cocktails to choose from

the guest was very loud kids running in the hallway could not rest.

overnight while visiting family nearby and it was exactly what we needed clean rooms, easy parking, and close

ants on floor, water not hot, parking is goofy

laundry area,basic and i mean basic cable , judgemental hotel staff non verbal, vending machines

it was perfect for us to get a load of laundry done

i liked the location and the room was clean. i also enjoyed the indoor pool.

group of men drinking in parking

lots of activity in parking lot that did not seem safe so we left without going back in

no smoking rooms and no laundry facilities

roof inns sometimes but not very often offer a coin laundry

no place to do your laundry.

no laundry facilities

the room was cheap and they had laundry service . it was also very clean .

shower temp not hot enough. kitchen cabinets poorly installed. hvac unit extremely noisy

didn t work luckily window opened bathroom plumbing leaked and was no private parking like

also: i don't like when an establishment says they're pet

there was not enough stock in the kitchen for 1 person let alone 4

the kitchen in the room was nice.

no chair in the laundry room

empty vending, laundry not working, pool closed

strong smell of cigarette smoke in hallway by laundry area

pool not usable. laundry room closed.

grill and bar on site.. laundry on site..

ice machine was broke in the laundry/deli room

bed was very uncomfortable. need a laundry room.

my room was on the first floor and they allowed pets.

to our room and it stunk like someone had just smoked marijuana in it, even though it is a non smoking motel

and volume didn t work, wifi didn t work in the room just by the office while specifically requesting a wifi

waffles for breakfast

outdated bathroom. beef up the breakfast bar a little.

we thought the parking was somewhat inconvenient. the breakfast was lacking.

breakfast could be better. location very good

i loved the veterans parking spot

management only offered 2 out of 4 nights refund and refused to take care of luggage and laundry

laundry service machines very old and dirty, staff in the front office very unfriendly, cleaness of

new laundry and dryer machine, better breakfast, and more cleaness of the rooms, friendly staff in tve

the truck stop is next parking lot which is very convenient

the fitness center was a

the breakfast needs more than just carbs.

wifi barely works. they advertise free breakfast: you will get coffee and muffins..?

breakfast didn't start early enough for me

sign posted not to take breakfast to your room?

outdoor pool not open on sweltering weekend

they allowed us to have an early check in and late check out

the parking lot is small and hard to access, everything else was great.

breakfast was good, fresh, and plentiful

they allowed us to have an early check in and late check out

out of the parking lot and having to watch for traffic coming from the right; blocked by trees

gym,laundry

there was a buzzing noise off and on all night, possibly from the laundry room

gym,laundry

the room service person was surprised when i asked for a mattress for the crib

parking lot was a mess , needs resurfacing

laundry room

theres a laundry available , $3

is our third time there and we love their pool and their free breakfast and the people upfront are super

new year eve night we had a family stay above us that had lots of kids and adults, they were allowing the

bed was extremely comfortable and the pool was very clean and the water was a really good

i wish you had laundry facilities!!

the dryer wasn't working. had to go to hilton garden inn to do our laundry

room service had to bring dirty laundry down and garbage was overflowing, did tell front desk and nothing was

exceptionally clean, very friendly staff and great breakfast

pool was cloudy but we were too busy to swim anyway.

friendly staff, breakfast, pool & hot tub amenities, and guest laundry room

the pool opens late

pool and hit tub were perfect temp

breakfast looked terrible and nasty. looked under cooked. couldnt eat it.

could be eggs, meat for breakfast

to reviewers who complain breakfast wasn't included - it's in the description

we wished that the cocktail bar was open later in the evening

i loved the salt water pool.

very friendly staff. room was spotless and smelled fresh. pool was so relaxing.

booked this room for my kids, the women at the front desk had it fully cleaned for them in 20 minutes and even

service, facility was not clean,laundry room tiles broken ceiling cracked

to update washer and dryer for guest laundry

free parking. the bartenders were friendly

the hot tub was my favorite part..the kids loved the pool

the restaurant could be better and open longer. also more options as to room service.

the laundry room is absolutely filthy, i don't think they know what it means to clean

it was quiet and peaceful staff were friendly and helpful. laundry facilities were very clean

dirty, cigarette butts everyone outside the front door, the laundry was filthy dirty, the trim on the desk in

wide and clean. good price. facilities includig laundry and dry machines.

pet friendly

room service was great

the outdoor space was also pretty nice but someone had it reserved for kids party so we had to come back inside

kids were in the pool area up until it closed

unfortunately because of all this coronavirus we're unable to get room service

requested to have the pool temp warmer

pool cuudve been larger

did not use the pool/hot tub but looked inviting

rooms have nice modern style, very clean, and bar and restaurant a plus

bar was full service and stayed open pretty late

lack of parking spaces. small pool.

excellent buffet breakfast with large variety every morning! all day coffee bar was awesome!!!!!

was excellent, the pool was nice , the staff was great, and the hotel was very clean and modern

the parking and the location along with hotel was absolutely great

that due to covid19 adjustments need to be made, but a poptart, tomato juice and a granola bar in a paper bag

good breakfast, but no meat. nice room, bed comfortable. staff wonderful.

they don't pick up dirty laundry

small crowded pool area. no hot tub.

was no non-milk option at breakfast

was super helpful and the hotel was really nice the pool was being serviced but the hotel staff informed me that

broken and has been for 2 years not enough staff - no room cleaning although advertised and the bar was

sort of noise that happened periodically, possibly construction or maybe my room was over the laundry area or

were fine for breakfast

the pool was amazing and staff were very friendly and kind!

excellent location, clean and comfortable. easy parking.

the bathroom and gym

a pool and gym available

atmosphere was great, we were welcomed with love music and everyone of all ages enjoying the bar area, pool

family friendly hotel with activities for kids in mind

kids running down the halls loud late at night

modern look & feel. comfortable room and clean . pet friendly.

i needed to use laundry machine and dryer and they were not in service yet.

that the counter didn't carry quarters for the laundry machines.....

great 24 hours gym with a peloton bike

quiet free parking, except dogs

i love the fact that the pool was open and i felt safe

onsite laundry! great breakfast!

the laundry room needs monitored more because i just needed to wash a small load and waited an hour

wifi works perfect

pool was a bit small

the pool is a bit small and there is no hot tub, but again finding both in a hotel seems impossible

clean, spacious and laundry facility

was nice really enjoyed my visit, my kids really liked the hotel made me look good

it's only 20 min from home, it was the perfect place for our mini vacation for the kids to enjoy some pool time

nice sized pool and rooms

as a parent that makes their kids rinse off, it was difficult to use

vending machine, laundry room if you need to wash

didn t drain, no sugar for coffee, ran out of laundry detergent for onsite laundry

the kitchenette and laundry

oh it had a laundry basket

good room setup, laundry facilities

the comfort feel of the staff,am crews also the pm crews, managers to laundry. 10 star

reception is always friendly, rooms are always clean and the breakfast is always hot.

everything, room clean, easy check in, plenty of parking. breakfast was clean and tidy.

we stayed here specifically for the pool and the chlorine was so strong my kids eyes were burning we had to

the pool burned my eyes one day but not a big deal

laundry, ice machine available

but if you are looking for a clean, comfortable, affordable hotel with an indoor pool, laundry facilities,

the room smelled stale like dirty laundry

not a lot of choices for a diabetic for the breakfast.

easy registration, spacious room, and tasty breakfast.

had no pool for the kids and it was in the ghetto, i was unhappy with my stay i will never stay

wifi is poor

the shuttle driver and all other staff were friendly, courteous and helpful

hallways was clean neat didn't hear not one noise everything was working in good shape smell good breakfast was

so, i was in the middle of chicago with two kids and all the places were more than 300dls per night