the lobby area was very clean, and they had on-site laundry and a fitness room

the hot water didn't get hot enough for me. no pool.

wifi nice

wifi didn't work, available channels was limited

more of a breakfast variety

because there was no cleaning service we had to empty our own trash cans and place dirty laundry outside the

staff at night the woman that worked in the kitchen was touch my kids plate and food and it’s a nasty glove

staff at night the woman that worked in the kitchen was touch my kids plate and food and it s a nasty glove

family friendly, we got to our room and my kids ran to the bed and i immediately got a call about the kids

this was my second time here, i love the free parking, breakfast, fitness center, and pool areas

breakfast was outstanding and the staff people were great

the breakfast was amazing and complimentary

pool open

parking was free & felt safe due to the location

breakfast was good

it s location and having laundry room and everything i needed on the same floor

that the pool closed at 9

booked here because my kids wanted to swim i even called to insure the pool was being utilized

atmosphere and the pool was warm and fun my children really enjoyed our stay the whole hotel is very spacious

was near the elevator which was great for the kids and also the pool was open for the family, early and closed

not clean we had one set of towels for one person to shower when i ask for more the said the laundry lady call

free breakfast

breakfast lacking several days had to request refreshing

the breakfast

advised of late check out upon arrival, approved, then rescinded at check out

laundry services were not available for regular clothes but they did gym clothes complimentary

they did not charge additional fees for my pet

did not like my pet

cost. carpet. parking lot

bathroom had a rainfall shower, our room had a little gym setup in it, the bed was comfy with fluffy

location was great. pool and hot tub were perfect.

pool was super warm, i actually went in and swam around before going into the hot tub

they said the pool was heated. it was not that warm

nice breakfast

breakfast was very good. location was perfect.

nice breakfast. friendly staff.

and the pool and continental breakfast add to an overall great place to stay

the beds were uncomfortable. the parking should be included since the room rate was high.

what i did not like.... nothing except a fresh fruit bowl for the season added for breakfast.

and the pool and continental breakfast add to an overall great place to stay

received a room on the ground floor with parking outside my window and next door to the laundry which was in

upon asking for more i was told to call down the next morning because laundry wasn t done

) laundry was closed ( they said under renovation) but 2 machines under renovation i don t think

upon getting there no elevator was working and the vending machine took my money laundry facility was down and

laundry room only had one washer and dryer, waited all night to wash my clothes

and our room was across the hall from the laundry service area

asked for towels once on my stay was told by housekeeping nobody was working laundry so they had no extra towels

hotel was very close to my client, parking was easy, staff was helpful and friendly

fresh every morning, pool clean, staff amazing, room spotless, such a quiet peaceful area, ample parking, the

was clean, the pool was clean (small but perfect for littler kids), a hot tub, and a pancake making machine that

there was no pool, no laundry room, checked in at 2:30 am ,no compensation

too expensive for the value no guest laundry

otherwise, the continental breakfast was ok

room, front desk staff, free parking

the breakfast was excellent. lots of choices!

wifi wasn't comfortable to use

and there was also people smoking weed in the parking lot in their cars at all times of the night

quiet and clean. nice breakfast. staff nice and friendly. would stay again.

had problems connecting to the wifi

it stormed while there and parking lot drain system was not good at all

was still under what looked like renovation- no working ice machine on 2nd floor laundry out of order would have

couple annoying things that were going on was the pool was in

the location & the pool

was not a fan of the breakfast menu

breakfast was from 6 to 9

there was a guest laundry room so i could do my laundry

dryer was not working in laundry room.

they even have an on site laundry for guests

comfort but need better comp breakfast.

clean and in a good area had good complimentary breakfast friendly staff and customers

pool area was fun and clean

i liked the breakfast choices and the service was very nice

breakfast was good. could be a little more stricter because of covid-19 but it ll work.

good hot breakfast

the pool was a welcome relief after a long day

breakfast never had orange juice,no milk

liked the bed, room location to the door, dog friendly, the channel selection, wifi included, breakfast

breakfast could have been better

the free breakfast was a joke

continental breakfast, was not good.

safe, clean, comfy, laundry room for guests, great staff at any time of the day {or night}!

upon check in, we were told that if we stained the towels, we would be charged $25 that began a laundry list

pet friendly

front desk, comfortable and cozy rooms, smoking rooms available, great parking, and great location with restaurants

reserved a non smoking room but arrived early to check in my room was not ready so i was told i could get a

there were no plastic bags for dirty laundry

the complementary breakfast was really good , and a great variety of breakfast items

nice swimming pool, but we did not have a chance to use it

so spacious and very clean. breakfast was great.

red head lady very kind to my kids

we enjoyed the pool and outside setting area

fitness center shut down

waitress for breakfast on friday and saturday and bar tender each evening were great and attentive

pool was beautiful but to cold

we would have been notified that the pool was closed

another guest came to request laundry detergent and dryer sheets and in the middle of trying to get me to my

no whirlpool and the dryer didn t work in the laundry room

was woke up to some man yelling in the laundry room

was given a dirty room that had not been cleaned by housekeeping, there was dirty laundry in the hallway all

but the laundry room make noise from 12:12am till 6:15am

my only disappointment was that the washer in laundry area was out of order

the power also went out in the laundry room downstairs, the manager told me i must be using high powered devices

vagrants sleeping on the laundry room floor

wifi was good and the carpet on the floor was nice

i hear breakfast included,i am expecting a real breakfast,like eggs,sausage,coffee,waffles etc

convenient location off of the freeway with lots of parking

clean and quiet,room was great was a little concerned, so close to interstate, breakfast was fantastic, best

stayed in the car if i didnt feel like i was going to get broke into while park out in the parking lot, sketchy

construction there are bulldozers and other utility vehicles on the property and all over the parking lots

00 pet fee to get there and find out that it was $150

excellent breakfast meals prepared

the parking was convenient

the breakfast was good for the value.

very clean and friendly staff great breakfast as well

and no warning given by the staff or a suggested alternative parking that was safe

lovely staff, able to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast

the breakfast wasn t what i expected it had nothing that i like to eat

room was clean; had secure wifi; composite flooring-no carpet.

breakfast wasn't exceptional ud83dude15 they could've done better than bread butter cereal milk

breakfast could have been better

more choices of snacks. laundry room size.soap for laundry.

onsite laundry & close to restaurants

no laundry room

smelled like weed, people sleeping in the lobby, people coming and out with loads of laundry, breakfast was

i'm certain people smoked there before or they do the laundry together

the rear parking had broken down cars which looked as though they had been there for months

breakfast was suppose to be included according to making the reservation. none!

the room serves, the breakfast

fried eggs or scramble you should be able to take your food to your room i don't want to eat my breakfast around

breakfast close to early

with a variety of foods offered did not use the swimming pool but it looked clean and inviting laundry was

the website it says a heated pool however the water in the pool was cold but the room was warm

not enough handicap parking

great choices for breakfast

we loved the suite & the fact that we had a full fridge, stove, pots, pans & everything kitchen to make & store

the room was old and walls cracked had a smell not enough towels not enough parking for guests

friendly staff, good breakfast, plenty of parking, easy access to highways

the pool area was secure and clean

pool was open breakfast was great and it was clean and comfortable.

staff, comfortable bed, breakfast

overnight while visiting family nearby and it was exactly what we needed clean rooms, easy parking, and close

ants on floor, water not hot, parking is goofy

we stay at the comfort suites because they're just so friendly the staff is very friendly the pool is nice and

the pool was locked but i understand the reason why.

the room was a great size for r our family and the breakfast was great so was the parking.

the gym was too smart and the equipment was very old

free parking, breakfast, night desk staff member was friendly, the room was priced well.

room smell weird like old furniture or dirty laundry

in the parking lot and surrounding area other visitors smoking in their rooms smelled marijuana in a room

breakfast

location and breakfast.

nice dining room, fresh and hot complimentary breakfast each day

nothing they were remodeling so the pool and the laundry room was not available but

nothing they were remodeling so the pool and the laundry room was not available but

they were renovating so there was no pool but i can t hold that against them

pool was maintained well

the pool was closed

we were also across the hall from the laundry room

location, free breakfast and parking and laundry facility

yes you read that correctly the pillows they give you as comfortable as a bag full of dirty laundry

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

the elevator was broken so good luck if you had a lot of luggage or small kids and were unlucky enough to be

towel in the bedroom i asked for additional towels and was asked to walk to the laundry room to see if any were

housekeeping came to pick up laundry but never brought any

cable, heat, pet friendly

wifi did not work at all and neither did the phone

non-smoking room had cigarette butts in the toilet

behind the reception desk was laundry room having door towards reception desk

i also was able to do laundry before leaving, that was great

and hit the road home told the kids to put everything we took in the room i m the laundry

laundry, people

only reason i believe it was clean is because i caught i glimpse of the laundry being done

know how to talk to people the the talk black men was ver disrespectful and i will never bring my kids or my

the pool was the most fun

had to go all the way downstairs pregnant and with two kids to heat up our food

room service was awesome!!

they accuse my kids of taking sheets and comforters .

no microwave. no refrigerator. no coffee pot. no laundry. remote to the tv barely worked

no fridge or laundry facilities

no wifi , the carpet so dirty the door do not closed well room 237. ugly and nasty nasty

ordered a smoking room recieved a non smoking room

had to put towel in space to keep the air out as well as the strong smell from my weed smoking neighbors next

no issues other than maybe having change for laundry room

it was very loud and the fact that someone tried breaking into my room pool apparently had a key card

parking was free, mc donalds, wendy's, burger king very close, and it was about 25min drive from

the view is good and parking is good

too many random people hanging in the parking lot and weren t guests

advertised breakfast but there was no kind of breakfast and the bathrooms need upgrading, but if you're only

had a pleasant and welcoming when i came the entire staff was very pleasant pleasant and the breakfast was nice

the breakfast options

bandalism in the parking lot

i forgot my freezer breakfast

small thing is i got a complaint about my kids being loud disturbing others so when i asked front office to put

works in my room, broken air conditioning, broken bulb, room smell like weed, kids running all over the place,

the gym, although i didn t use it.

the location and that they have tractor trailer parking lot.

rooms are not in the best shape & it’s only 1 elevator kids running up and down the hall it’s just ghetto

it was clean the staff was nice the food and drinks at the bar were nice.

accessibility from parking garage

the parking: it was cold and while there was a door on the opposite side of the building i didn't have

breakfast was good

price we paid, even come with light breakfast to start my day

i loved that they have onsite laundry though they need more than one machine

the wifi on the tv was buffering. i could not watch hbo

some noise from parking lot in the am

the pool area was great fun for the kids

swimming pool has way too much chlorine in it

breakfast and room with amenities

pool was closed

the breakfast could have been better.

the breakfast was exactly the same every morning

no pool due to coivd 19.

turkey options for breakfast meat for non pork

i didn t like that the gym and spa area was closed.

pool whirlpool was out of service due to flooding in a mechanical room

breakfast was a great addition.

ww were happy to see that the pool was open

breakfast was good, fresh, and plentiful

the parking lot is small and hard to access, everything else was great.

they allowed us to have an early check in and late check out

breakfast was served promptly each morning

the breakfast was good - just hoping for bacon next time ;) was also nice to be by the travel plaza and

non-smoking i had to step outside

i thought i heard construction happening in the parking lot but it it was large trucks

free parking

their wifi wasn't strong enough to connect to the tv.had to use my mobile hotspot

think this is an issue between booking and the motel but we got stuck with a smoking room and we are not smokers

hated i was across from laundry room

good wifi

the pool wasn t available

the complimentary breakfast

the parking was a little awkward.

the wondering of random people near the parking lot

at night, when i open the room , no lights, all lamps unplugged, no internet, the hotel offer wifi free in all

parking close to your room

no parking because most of it all blocked by construction dumpsters and vehicles

how comfortable the beds were, how clean the floors and counters were, the lights were on in the parking lot

customer laundry room

i used to manage the breakfast bar at a hotel chain, and we'd add a little bit of cream cheese to the egg

extremely friendly staff and great breakfast

fitness room was small, making the treadmill seem louder

welcoming staff, room cleanliness and pool area

the communication about the pool not being fully functional.

we tried to rent a movie for the kids and it was $19

also the parking was

also, the local cops hang out in the parking lot every night so i felt safe

no hot tub at the pool.

were changed and so ready to jump into the pool only to find out that the pool was overcrowded with one ethnic

staff was very friendly, rooms were very clean and a nice size, and breakfast was excellent every morning

would have liked the pool to have been open but due to covid i understand y all have no control of that

it was great other than the pool being closed i was very samm disappointed about n that

kitchenette was nice and clean

we only had someone take trash and laundry and replace towels 1 out of 3 days

maybe have a breakfast buffet that has eggs, scrambled and a meat choice like bacon and

it had free parking and was close to the south shore train line.

good parking.

love the room with the spa tub enjoy everything about it!!!

laundry right outside my door was a little noisy but thats room specific. beyond that was fine

quiet. accessible to highway, early check in. cleanliness. tvs windows

wifi at all

location easy to reach from casino

no pet fee, bed was very comfortable

no onsight laundry like many other places have

the guest was very loud kids running in the hallway could not rest.

the bar was great

small pool overrun with kids

they didn't tell me about the wristbands we needed for the pool.

walked up to the desk again and she walked to the laundry room and got them

they also use heavy laundry detergent because they have pets whatever they used on there bed sheets i itch the

no coffee pot, no do not disturb sign, no dirty laundry bag, no ironing board - coffeemaker & doorknob sign

the laundry room is clean

the high chlorine smell from the pool as you enter the building.

no laundry room that i can see, snacks over priced

the room felt very dirty and laundry never dried the clothes i spent over $10 to get one load to dry and it

it was soothing and comfortable very pleasing and breakfast was okay laundry room fantastic

me and my wife got asked to leave the lobby after sitting down for 5 minutes or so waiting on our laundry, the

room floor,batroom,the bed was old, laundry room,soda machin no good,room smells smoke

all the workers in the laundry room were on their cell phones and playing music

second floor laundry and ice machine out of order

location was convenient to the train station, laundry and freeway

delicious hot, free breakfast every morning

the beds and pillows was amazing.. breakfast was pretty dang good too

have any towels in it when called night front desk states that there is no one right now at the laundry to get

hotel laundry dryer was not working

breakfast was very good and the hotel was nice and clean the staff was helpful and professional.

pool towels, had to call twice before staff brought towels

parking was well lit

very clean, room was cheerful. good breakfast

new updated and very clean. good parking and location worked well for our planned activities.

i pool was broke

way to go from the parking area to the entrance

very friendly staff, wide variety of breakfast options

staff, beds, wifi, laundry facilities

convenient location, staff was prompt and attentive, good parking lot lighting at night.

wifi was terrible

had to pay for wifi

super friendly staff. clean rooms. plenty of well-lit parking. pet friendly.

the free breakfast was fantastic

pet friendly

carpet was sticky, yuck

considered checking out at 3:30 am to find another hotel but was not certain the parking lot was safe at that

fantastic breakfast experience!

vending machine, laundry room if you need to wash

good room setup, laundry facilities

didn t drain, no sugar for coffee, ran out of laundry detergent for onsite laundry

oh it had a laundry basket

the kitchenette and laundry

don t stay here if you have kids .

shuttle service was an amazing bonus

had no wifi for my whole stay and spoke to multiple people about it and nothing was done

the noise continued until 1am coffee bar was

it was horrible! no internet/wifi

the laundry room needs monitored more because i just needed to wash a small load and waited an hour

onsite laundry! great breakfast!

cold room wifi wasn t good can t order outside food

parking

was located just across the parking lot from the soccer field

access to a guest laundry room

very friendly staff. great location. easy shuttle to airport.

location and airport shuttle

i liked the large rooms, comfy beds, excellent service and top gym.

restaurant and bar on site was a big plus

have sensitive skin amd am allergic to some laundry detergents

front desk also allowed her to smoke in the room, non-smoking rooms were filled upon check-in

we also stayed in a non smoking room

the espn sports bar is where we ate all 3 nights and it was good every night even though we ordered different

smoking in the casino, couldn t enter at all.

had holes in the walls and very dark room, only one single bulb in room and one in bathroom, no wifi and in a