nothing they were remodeling so the pool and the laundry room was not available but

pool was maintained well

the hotel offers free parking and breakfast which is impossible to find in downtown chicago

breakfast was good. location was very close to where i was visiting. everything was great.

understand covid restrictions, yet the grab n go breakfast wasn't to my liking, nor my 4 year old

room smell weird like old furniture or dirty laundry

gym available, elevator to upper floors

location and breakfast.

the room is clean, smells nice, the staff is nice, the breakfast is descent, fridge in room.

both location and breakfast was great!

great breakfast and location

the breakfast was outstanding as always

it was very clean and the breakfast was good .

chip paint filthy parking lot loose toilet

parking

housekeeping came to pick up laundry but never brought any

towel in the bedroom i asked for additional towels and was asked to walk to the laundry room to see if any were

wifi not good

took non-smoking room, but could smell smoke in the room

though i booked non-smoking room, they reserved smoking room for me, i was already tired and we tried to find

and hit the road home told the kids to put everything we took in the room i m the laundry

only reason i believe it was clean is because i caught i glimpse of the laundry being done

breakfast choices close the door to the laundry facility

laundry, people

behind the reception desk was laundry room having door towards reception desk

overnight while visiting family nearby and it was exactly what we needed clean rooms, easy parking, and close

ants on floor, water not hot, parking is goofy

need updating (painting and modernizing), the pool actually had a film on the surface so the kids could not use

there were kids screaming and running up and down the hallways all day and night

cable tv, parking, continental breakfast, location, pricing

the breakfast options need to be updated

the bathroom was setup more like a gym bathroom

convenient parking i felt safer knowing they have cameras as well

did not like the parking

the pool was closed and it was a cold bagged breakfast. neither of which i was expecting.

the pool was closed and it was a cold bagged breakfast. neither of which i was expecting.

hot tub (which i love that they had) was too far from the pool so i couldn t see my kids in the pool & i felt

comfortable bed and large room with all of the kitchen amenities needed

pool was small and needs a little tlc.

loved the breakfast, gym and the room's kitchen area.

pool was clean

2 room suite with full kitchen

the breakfast was fantastic

nice place and the room was clean. late check in was nice. parking was easy there.

accessibility from parking garage

the pool was closed

would suggest a better breakfast hot food selection

wifi was garbage.. avoid room 304 horrible connection

clean and quiet,room was great was a little concerned, so close to interstate, breakfast was fantastic, best

weight system in the gym was ancient - from the 1970s - and almost tipped over during use

00 pet fee to get there and find out that it was $150

stayed in the car if i didnt feel like i was going to get broke into while park out in the parking lot, sketchy

free parking away from traffic

excellent breakfast meals prepared

hot breakfast every morning

breakfast was meh

the location was great, with the new casino and some good restaurants nearby

breakfast wasn't exceptional ud83dude15 they could've done better than bread butter cereal milk

i do wish the hotel served hot breakfast

breakfast could have been better

breakfast was nice

good breakfast in morning

the power also went out in the laundry room downstairs, the manager told me i must be using high powered devices

vagrants sleeping on the laundry room floor

my only disappointment was that the washer in laundry area was out of order

dirty, bad area and no parking for trucks. no wifi

i hear breakfast included,i am expecting a real breakfast,like eggs,sausage,coffee,waffles etc

i loved that they have onsite laundry though they need more than one machine

the pool area was clean as well the whole hotel is clean

decor was beautiful and they have a bar and outdoor patio area with a fire pit

the location of the television and the brightness to get in parking lot.

pool on the smaller side

the room serves, the breakfast

when we were trying to sleep people were hanging in the parking lot loud

i liked the staff, the room, and breakfast was great for the price.

the tv/ cable service and wifi was bad

the breakfast is great there

no laundry room

i'm certain people smoked there before or they do the laundry together

laundry strewn down the corridor

onsite laundry & close to restaurants

more choices of snacks. laundry room size.soap for laundry.

hated i was across from laundry room

the complimentary breakfast

i loved that they serve breakfast and their indoor pool was empty every time i used it

parking situation could have been better

the pool wasn t available

we only had someone take trash and laundry and replace towels 1 out of 3 days

there was no ketchup for breakfast sandwich

however its usually overrun with kids

breakfast and location great

parking was easy, staff was nice, and room had everything you needed

laundry right outside my door was a little noisy but thats room specific. beyond that was fine

staff was friendly... close to casino

location to casinos!

no pet fee, bed was very comfortable

wifi at all

they also use heavy laundry detergent because they have pets whatever they used on there bed sheets i itch the

the laundry room is clean

no coffee pot, no do not disturb sign, no dirty laundry bag, no ironing board - coffeemaker & doorknob sign

walked up to the desk again and she walked to the laundry room and got them

free breakfast and very clean

customer laundry room

great breakfast and staff! pool is good for family with kids.

the staff was friendly nice continental breakfast quiet just overall comfortable

fitness room was small, making the treadmill seem louder

extremely friendly staff and great breakfast

we tried to rent a movie for the kids and it was $19

the pool is dingy. needs a good scrubbing and a new set of filters.

the lobby was very nice and there was a nice bar and staff was very nice.

gym, very small

thankfully the pool had just re-opened so the kids could swim

unheated pool.

i also selected this brand because it was pet friendly

front desk staff was quite helpful in accommodating our special request regarding packing to-go breakfast food

breakfast somewhat slow getting ready for guests;however,overall stay was great.

the staff were very friendly and helpful and the free breakfast exceeded expectations

second floor laundry and ice machine out of order

all the workers in the laundry room were on their cell phones and playing music

location was convenient to the train station, laundry and freeway

delicious hot, free breakfast every morning

majority of the parking was full, except for behind the building

have any towels in it when called night front desk states that there is no one right now at the laundry to get

hotel laundry dryer was not working

comfortable and staff was excellent one of the better breakfast on road i have had quality restaurant right next

parking was well lit

granted, it was new year's eve and there were a lot of families there with lots of kids

staff, beds, wifi, laundry facilities

floor, dirty ice bucket in room and no ice bag for bucket, poor water pressure, noisy in the parking

had to pay for wifi

location was great, plenty of parking

pet friendly or so they say

considered checking out at 3:30 am to find another hotel but was not certain the parking lot was safe at that

recommend and will stay here again liked that there was restraunt and bar in hotel,nice morning breakfast

was clean, comfortable, pet friendly, staff was friendly and helpful

breakfast menu needs a little improvement

carpet was sticky, yuck

breakfast could have been better

wasn t anything i didn t like, we found if we waited to go toward the end of the breakfast hours, choices

breakfast was great, turkey sausage wasn't apart of the buffet

liked that it was a full sized fridge and kitchen area

i liked the room had a full kitchen and extra linen in the closet

laundry was a pain

your workout room was like a mini gym

the staff were great, the breakfast awesome and i loved the coffee and tea always available

spa bath was dirty and the shower head in bathroom there was a piece hanging but other than that it

that there was no hot tub in the pool area.

no issues other than maybe having change for laundry room

the view is good and parking is good

the parking lot felt unsafe, the entrance felt unsafe, the elevator was disgusting, the room was

the rates for pricing very reasonable an convenient wifi is great

too many random people hanging in the parking lot and weren t guests

lighting in the parking

nice staff and parking space.

all over the parking lot and front door

there were hookers in the parking lot

early check in

i could not get ice, ice maker was not working because of the remodeling and could not use laundry because of

the gym

parking lot needs to be fixed,was just a little bit ruff parking

the breakfast was a nice bonus

the wifi was good and i liked the ac

breakfast was good, nice selections

pool closed

great breakfast food and time

size of room. convenience of parking right outside our door.

in our opinion $75 non-refundable pet fee is rather excessive.

have sensitive skin amd am allergic to some laundry detergents

next door neighbors smoking

hotel casino , bar agreable, grand parking gratuit.

access from parking lot

smoking in casino was excessive

pool, gym, laundry, & business center on site

nice and respectful staff, great prices on laundry and vending machines

i like the staff they re so helpful and friendly i like the business centre and the laundry

hot biscuits , eggs and sausage for breakfast along with other cold food stuffs

the gym was close

was still under what looked like renovation- no working ice machine on 2nd floor laundry out of order would have

breakfast

one is very disappointed breakfast and one star

the staff were nice and the lobby was clean. my family enjoyed the pool area.

couple annoying things that were going on was the pool was in

the pool closes early

love that it comes with breakfast and the room was clean and the pool

there were people in parking lot smoking marijuana

friendly help, free parking, price, easy to make reser

the property was very nice, good wifi, overall a great stay.

because there was no cleaning service we had to empty our own trash cans and place dirty laundry outside the

though, i paid for 6 people and had requested for a very clean room as i was staying with kids

staff at night the woman that worked in the kitchen was touch my kids plate and food and it s a nasty glove

nice fitness center on sight

kids loved the pool

the lobby area was very clean, and they had on-site laundry and a fitness room

breakfast

breakfast was good

the pool wasn't working.

rates are to high and with no swimming pool

make signage from the tributory road more visible (from the traffic light to the back parking lot entrance)

breakfast was outstanding and the staff people were great

pool open

there was not a good breakfast selection

the pool is closed. there is no reason posted as to why the pool was closed.

we were also across the hall from the laundry room

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

location, free breakfast and parking and laundry facility

yes you read that correctly the pillows they give you as comfortable as a bag full of dirty laundry

like that they are pet friendly

it s location and having laundry room and everything i needed on the same floor

wish the pool was operational

was kind of bummed that the pool was closed. my kids would have loved that.

was near the elevator which was great for the kids and also the pool was open for the family, early and closed

atmosphere and the pool was warm and fun my children really enjoyed our stay the whole hotel is very spacious

not clean we had one set of towels for one person to shower when i ask for more the said the laundry lady call

i wish there was a coffee maker in the room. breakfast was ok.

breakfast lacking several days had to request refreshing

the breakfast

advised of late check out upon arrival, approved, then rescinded at check out

pool service and comfortable bed

no room service

i had to rush and get my kids out of the room

did not like that the room service were not answering 15 minutes before it was to end

staff was excellent, free parking, and free shuttle to and from the airport.

no microwave. no refrigerator. no coffee pot. no laundry. remote to the tv barely worked

no fridge or laundry facilities

not the best wifi

i paid for a smoking room and there was no ashtray we had to go buy one

before i could stay in it with my pet i had to wash everything down, the counters, the floor

laundry services were not available for regular clothes but they did gym clothes complimentary

room has a gym

very clean, restaurant and bar in the lobby. near major stores and highways.

very good gym.

updated and good wifi and workout available in room

upon getting there no elevator was working and the vending machine took my money laundry facility was down and

received a room on the ground floor with parking outside my window and next door to the laundry which was in

upon asking for more i was told to call down the next morning because laundry wasn t done

the pool was not open, and the laundry facilities were also broken on the floor

nice big clean rooms. fantastic staff. extremely helpful. laundry machines an added bonus.

had holes in the walls and very dark room, only one single bulb in room and one in bathroom, no wifi and in a

pool was super warm, i actually went in and swam around before going into the hot tub

pool area and dining room for busy breakfast mornings

the rooms were very clean and the breakfast was delicious.

loved the breakfast, the pool, and the friendliness of the staff

early check in. room was clean and smelled fresh.

location, swimming pool, cleanliness.

breakfast was good

actually had milk alternatives for their continental breakfast which is huge because most places don t offer

this hotel was in a good location, clean, and had a great breakfast

it was excellent but the breakfast stood out.

and our room was across the hall from the laundry service area

asked for towels once on my stay was told by housekeeping nobody was working laundry so they had no extra towels

was not able to utilize the pool or hot tube because there was so many kids on this day

the parking lots lights blared in my room like is was daylight all night

lots of kids

there was no pool, no laundry room, checked in at 2:30 am ,no compensation

too expensive for the value no guest laundry

wifi didn't work in our room and when we took a shower we were up to our knees in water because it

check in fee, but was disappointed that we were not informed of major renovation of lobby and gym

breakfast, room was not very clean, no room service, would have to hunt down staff for more

breakfast,cleaning,and comfort

at breakfast, i had to leave the room because the staff member that was responsible for the area was

the breakfast was very good and the room was comfortable and clean

free parking. close to restaurants. clean.

wifi was slow

no onsight laundry like many other places have

broken elevator, stuffy hallway, no kids menu at restaurant, long drive to city center.

of airport shuttle service is one hour early in the morning

small pool overrun with kids

the pool was nice the bar was awesome too i don t drink much but the mango sangria was great

there was no money for the laundry facility, even though i specifically asked for there to be $5 in quarters

employee hid in laundry room yelling and cussimg on their cell

the breakfast needs a serious upgrade.

flat entry. good location & parking for car and trailer. good ada bathroom.

not much handicap parking. no elevator.

businesses in the area, laundry room, microwave, & refrigerator.

was nothing for me not to like, just disappointed that i did not ask if there was a laundry room

i liked that there s a little work out room and a laundry room

it was clean just no breakfast

only negative that i could possibly give it was they need to put more parking spaces near the side entrances or

was nice the hotel and staff were nice just picked the wrong weekend end to stay full of loud kids running around

location, smell, noisy- construction trucks in parking lot woke us up at 7:00a.m.

could have had more kitchen utensils.

the breakfast was great

the hot water for shower was great. the breakfast was amazing. the bed was so comfy.

the breakfast was not like it showed in the pictures, only cereal was available

was out of order, no breakfast, pool was out of order, elevator out of order

pool was not usable due to cold weather (was told open but didn t know freezing) they are working

renovation everything is a mess the elevator doesn t work neither does the pool and outside on the back where

the pool was extremely cold , which sucked because me and my kids went there for the pool

laundry room has a large top-load washer, which was able to wash 3 days worth of clothes in one

the laundry room was out of order

the laundry room was out of order

was very friendly and accommodated our need for early check in

careful with the wifi

room that was right beside the laundry room for the place

was comfortable and place was quite, front desk was very polite and friendly, room clean, parking was good

pools

the swimming pool was open.

waffels dor breakfast option. friendly staff and very clean enviroment

when i went to the front desk and asked for one, they told me they were in the laundry

the breakfast was more than enough

good place to stay pool was nice they have a workout room

close to where i needed to be, and had a pool that my son enjoyed

no breakfast

we were also able to use laundry facilities which was very convenient and inexpensive, over all a very pleasant

we need to get an early check in and we always get it

parking 5 feet from the door. i could keep an eye on my truck outside.

people bbq in the parking lot

fast food nearby, nice staff, strong wifi

couldn't use the pool.... laundry was too expensive to both wash and dry.....

i couldn t access the laundry room

pool was closed, spa was closed, desk staff was slow to attend & initially rude.

pool and hot tub was beautiful and well kept

you can see torn and broken screens from the parking lot

some of the staff were excellent , laundry room was decent..

we love the laundry facility

operated laundry is over priced

price was great. place was clean. laundry room available.

the hotel is clean, and continental breakfast is offered, laundry facilties, and whatever you need to make your

still offered to let me wash my clothes in the hotel machines after they got done with the house laundry

the breakfast can be a little better.

disabled cars in the parking lot

there was ample parking

the breakfast could use some work. the eggs were abysmal.

the breakfast was just what i needed, fresh milk fresh fruit ud83dude0b hot sausage and eggs, the best

close to everything. comfortable beds, clean, free breakfast

didn t get to use the pool, it was either being inspected or being cleaned

breakfast was slow and shortages

room was in acceptable shape. parking close to room.

i appreciated that they had laundry services

pool and fitness room was closed

the bar being closed and no food service as well as broken sink and coffee pot were huge turn offs

i wish the pool was open later for just adults

people all during my stay people slamming doors, arguing, kids running in the halls

we wanted to do laundry machine was broke

liked that a pool was available and clean for my kids to swim

had to change rooms because the sheets were dirty and there was pet hair all over the room

clean, great staff ,& the pool was just right for my kids

only thing i did not like was the fact that there was no jacuzzi with the pool

hotel was under construction no laundry available and did not offer any kind of points or discount

free parking, wifi, and laundry machine usage

location was great, free laundry services

pet fee $150

pot holes in the parking lot