i book the hotel, it listed a conference room and indoor pool

works in my room, broken air conditioning, broken bulb, room smell like weed, kids running all over the place,

okay area but the parking lot is well lit.

not alot of room for parking the lot is under construction

breakfast didn t have a lot of options

overnight while visiting family nearby and it was exactly what we needed clean rooms, easy parking, and close

ants on floor, water not hot, parking is goofy

room smell weird like old furniture or dirty laundry

location plenty parking clean modern room

location and breakfast.

location, clean and updated room and breakfast.no

i like the location and parking

nothing they were remodeling so the pool and the laundry room was not available but

pool was great, staff was nice, rooms were very comfortable. great stay

room was nice and clean,and the linens was clean. breakfast was good.

she took extraordinary care stocking all the options, heating our breakfast sandwiches, and carrying on

breakfast

free parking, breakfast, night desk staff member was friendly, the room was priced well.

the breakfast was excellent and they had a nice variety of items to choose from

good parking

i didn t like the breakfast choices.

have not snowed in 4 days and the whole parking lot trying to come into the facility was clear of

housekeeping came to pick up laundry but never brought any

towel in the bedroom i asked for additional towels and was asked to walk to the laundry room to see if any were

low everything is broken or doesn t work the lights got turned off during my stay the cable and wifi as well

the extended stay was well lit, clean, no smoking and great

non-smoking room had cigarette butts in the toilet

only reason i believe it was clean is because i caught i glimpse of the laundry being done

breakfast choices close the door to the laundry facility

behind the reception desk was laundry room having door towards reception desk

the laundry facilities were just behind the front desk dirty towels in the machines, guests don

i also was able to do laundry before leaving, that was great

we only had someone take trash and laundry and replace towels 1 out of 3 days

everybody was so nice and friendly. the breakfast was great.

the wifi worked perfectly

the rooms,breakfast, and pool

love the room with the spa tub enjoy everything about it!!!

laundry right outside my door was a little noisy but thats room specific. beyond that was fine

parking can be hectic if the ramada venue is being used there guest take over

wifi at all

location to casinos!

no pet fee, bed was very comfortable

walked up to the desk again and she walked to the laundry room and got them

no coffee pot, no do not disturb sign, no dirty laundry bag, no ironing board - coffeemaker & doorknob sign

the laundry room is clean

they also use heavy laundry detergent because they have pets whatever they used on there bed sheets i itch the

the kids love the pool and breakfast. the beds were very comfortable, and clean room.

time you all serve breakfast 6:30 am is late for the people that have to be at work at 6 am

just didn t like how people was outside partying and drinking in the parking lot those are big red

breakfast close to early

i liked the staff, the room, and breakfast was great for the price.

i didn t like the smell and the wifi was bad.

smelled like weed, people sleeping in the lobby, people coming and out with loads of laundry, breakfast was

no laundry room

i'm certain people smoked there before or they do the laundry together

laundry strewn down the corridor

more choices of snacks. laundry room size.soap for laundry.

lovely staff, able to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast

breakfast could have been better

very clean , staff is magnificent,(breakfast)

breakfast wasn't exceptional ud83dude15 they could've done better than bread butter cereal milk

to me and they were able to print it. great breakfast nice waffle machine

excellent breakfast meals prepared

breakfast was meh

and no warning given by the staff or a suggested alternative parking that was safe

liked the amenities: gym, free parking, streaming access and complimentary breakfast

very clean and friendly staff great breakfast as well

people smoking pot in parking lot

parking lot is newly paved, and the lights were bright and well-placed

wonderful staff. it had a great breakfast. the room was clean and comfortable.

gave no information except for the wifi password

the lobby was bright and open. rooms were clean. breakfast was great. staff was friendly.

my only disappointment was that the washer in laundry area was out of order

the power also went out in the laundry room downstairs, the manager told me i must be using high powered devices

vagrants sleeping on the laundry room floor

free wifi wasn't transmitting so i called the front desk and they solved the problem quickly so i could

the bed was nice but the breakfast could have been a lot better

no issues other than maybe having change for laundry room

the parking lot felt unsafe, the entrance felt unsafe, the elevator was disgusting, the room was

room service ate my food while i was out

lot of prostitution in and around the building as security had to breakup a group outside in the parking lot

i didn't use the wifi so i can't say how well it worked, but i do know most channels on the tv showed blurry

the fitness center only had three machines inside of it

early check in

they had free wifi. the pillows where fluffy

o had to tell them i wanted room service and towels

there were hookers in the parking lot

breakfast and room with amenities

the attendant for the breakfast was overly aggressive and harassing

the hot tub in the pool area jets were not strong at all and some of the jets didn't even work

i enjoyed having the indoor pool and hot tub to myself without a disturbance. relaxing.

did not like the parking

hated i was across from laundry room

parking situation could have been better

breakfast was perfect and plenty off food. nice and clean set up.

clean. nice location. good breakfast. rooms are of comfortable size. ample parking space.

i loved that they serve breakfast and their indoor pool was empty every time i used it

pool was clean

the staff was friendly. breakfast choices were great.

they ran out of plates and juice glasses and a patron had to walk into the kitchen to ask for replacements

pool whirlpool was out of service due to flooding in a mechanical room

it was very clean and home feeling. the breakfast was very good. i d stay here again.

very nice hotel and pet friendly

owner said they purchased a 12 or 14000 coffee machine so patrons can purchase coffee at their bar lobby ;

my daughter liked the swimming pool - clean and quite decent

breakfast cause a tummy ache

accessibility from parking garage

customer laundry room

room color scheme, pool area just right for little kids and breakfast was amazing

could use more parking

welcoming staff, room cleanliness and pool area

great breakfast and staff! pool is good for family with kids.

the pool is a little small and there isn't a jacuzzi or free coninental breakfast!

thankfully the pool had just re-opened so the kids could swim

no hot tub at the pool.

parking and the balcony was awesome

loved the property just disappointed because i asked about the pool but when we arrived it was not functioning

was great front desk was very nice the rooms where nice and my kids including me loved the pool

i also selected this brand because it was pet friendly

pet fee was excessive

we were on vacation extend breakfast times

would have liked the pool to have been open but due to covid i understand y all have no control of that

i loved that they have onsite laundry though they need more than one machine

parking lot was well lit yet made the room next bright

the pool being closed my kids only used it once for the whole stay

breakfast was a little crowded but we managed to get a few items.

room was large enough for 2 adults and 4 kids. amazingly friendly staff.

all the workers in the laundry room were on their cell phones and playing music

second floor laundry and ice machine out of order

location was convenient to the train station, laundry and freeway

gym machine not working

space in the room breakfast was good refrigerator small but okay good service

have any towels in it when called night front desk states that there is no one right now at the laundry to get

hotel laundry dryer was not working

granted, it was new year's eve and there were a lot of families there with lots of kids

first floor floors dirty and restroom by pool horrible

were very nice and helpful, room clean, pool area very nice

have sensitive skin amd am allergic to some laundry detergents

hotel and casino are staffed by the best people

good parking, great room size, good base to travel from

smoking in the casino, couldn t enter at all.

free parking, close to everything need to have a great time

staff, beds, wifi, laundry facilities

didn't like the fact that you had to pay for wifi and when payed for it still didn't work after several password

wifi no tv for entire 3 day stay , tv intermittent no world cup available , wasn t told upon

that it is pet friendly and the location it is at.

clean price and pet friendly

nice pool and a safe place to stay

i liked the free wifi and the bed

carpet was sticky, yuck

it was terrible getting the cart to the car which was at the other side of the parking lot

the free breakfast was fantastic

was still under what looked like renovation- no working ice machine on 2nd floor laundry out of order would have

no pool no hot tub. renovation

the pool wasn't opened

what i didn t like was it wasn t enough space for parking

couple annoying things that were going on was the pool was in

i also liked their variety for breakfast and that they had flavored creamer for the coffee

not care for all the people hanging out in the parking lot

room was older and the biggest issue was the tv was hotel locked and you couldn't connect it to wifi so you

pool was open breakfast was great and it was clean and comfortable.

love that it comes with breakfast and the room was clean and the pool

location, free breakfast and parking and laundry facility

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

yes you read that correctly the pillows they give you as comfortable as a bag full of dirty laundry

we were also across the hall from the laundry room

location to alot of food places to choose from and the continental breakfast was great

had holes in the walls and very dark room, only one single bulb in room and one in bathroom, no wifi and in a

gym. pool

the gentleman who shuttled us around was extremely nice, so was the woman who

tv didn't work the first night there were kids talking and running down the hallway, and i got charged for my

the pool was a hit with the grand kids

i used the pool, gym, and outdoor patio area

no fridge or laundry facilities

no microwave. no refrigerator. no coffee pot. no laundry. remote to the tv barely worked

no wifi , the carpet so dirty the door do not closed well room 237. ugly and nasty nasty

ordered a smoking room recieved a non smoking room

no ice machine no complimentary breakfast no gym there was absolutely nothing to do there

breakfast could have been better

great breakfast!

parking lot wasn't plowed and was very icy

the pool was very nice

pool was clean and warm

laundry was a pain

very clean, very nice. great breakfast. staff was great!

pool was not open, we had hoped the children could have been able to swim

good service, great breakfast, nice gym. the room was very clean

there wasn t a gym facility.

i could not get ice, ice maker was not working because of the remodeling and could not use laundry because of

parking lot needs to be fixed,was just a little bit ruff parking

beds are amazing '' lol breakfast is not too bad either , staff is great & friendly as always '' love it here

also, the breakfast was superb

the parking lot was full when we got back at night, but able to find a spot after circling once

wifi wasn t easily accessible so my phone was lagging a little disappointed

kali was so sweet!! the pool was great and someone lit a fire outside for the guests.

handicap parking was too limited. it appeared that some cars didn t even have placards.

bed, clean accomodations, friendly staff, good breakfast

we had no issues. but additional parking in the front of the building would be an added benefit.

i like the staff they re so helpful and friendly i like the business centre and the laundry

nice and respectful staff, great prices on laundry and vending machines

pool, gym, laundry, & business center on site

only thing we wished it had was an indoor pool and an elevator

the breakfast selection was good

no onsight laundry like many other places have

love room service, in hotel bar and restaurant. rooms were roomy, pillows were so comfy.

of airport shuttle service is one hour early in the morning

wifi, bed

and breakfast restaurant there s also a pool we didn t get to visit

because there was no cleaning service we had to empty our own trash cans and place dirty laundry outside the

this was my second time here, i love the free parking, breakfast, fitness center, and pool areas

location was perfect for us, breakfast was good.

the person helping with breakfast was not friendly

not the hotel's fault but the pool was one of the things we wanted so our kids could play

the lobby area was very clean, and they had on-site laundry and a fitness room

needs to fix elevator pool

better wifi in the room.

breakfast

the hot water didn't get hot enough for me. no pool.

breakfast was outstanding and the staff people were great

there was not a good breakfast selection

breakfast was over cooked

breakfast was amazing

the pool was on maintance, but that s a minor detail.

it s location and having laundry room and everything i needed on the same floor

we have to run out at 2am to ask for water for our kids

was near the elevator which was great for the kids and also the pool was open for the family, early and closed

modernise d hotel, room service

were a bit dirty, the air conditioner was very loud, the shower didn t drain well, and the gym was closed but

not clean we had one set of towels for one person to shower when i ask for more the said the laundry lady call

i wish there was a coffee maker in the room. breakfast was ok.

(breakfast) the morning manager was less than attentive

breakfast lacking several days had to request refreshing

we did not get breakfast either morning if our stay due to the renovations taking place

laundry services were not available for regular clothes but they did gym clothes complimentary

parking lot. elevator. refresh bathrooms.

we also loved the big parking lot and that it was right around the corner from the concert we attended

everything the breakfast was even good

comfortable bed, free coffee bar in the lobby

the pool was not open, and the laundry facilities were also broken on the floor

upon asking for more i was told to call down the next morning because laundry wasn t done

nice big clean rooms. fantastic staff. extremely helpful. laundry machines an added bonus.

) laundry was closed ( they said under renovation) but 2 machines under renovation i don t think

upon getting there no elevator was working and the vending machine took my money laundry facility was down and

no laundry, no continental breakfast

no guest laundry facilities. front desk and amenities are a far walk for the hotel rooms.

free parking, close to museums lake shore

comfortable bed. close to downtown chicago. free parking at the hotel.

so reasonable,clean, has wifi, staff is amazing and patient

asked for towels once on my stay was told by housekeeping nobody was working laundry so they had no extra towels

and our room was across the hall from the laundry service area

breakfast was very good, organized with plentiful choices

here for a weekend away and never got to use the pool or hot tub because it was always full of kids during the

there were plenty of soft towels, and the breakfast was awesome

because of covid the breakfast was dry cereal and fruit. no room service because of covid

clean, comfortable bed and excellent breakfast

just that due 2 the corona virus mess the pool n breakfast had been closed

location was great. pool and hot tub were perfect.

early check in. room was clean and smelled fresh.

it was excellent but the breakfast stood out.

actually had milk alternatives for their continental breakfast which is huge because most places don t offer

location, swimming pool, cleanliness.

thought there was a hot tub, pool wasn't heated

and the pool and continental breakfast add to an overall great place to stay

there was no pool, no laundry room, checked in at 2:30 am ,no compensation

too expensive for the value no guest laundry

the helpful friendly staff and the complimentary breakfast.

gym was closed

parking.

quiet and clean. nice breakfast. staff nice and friendly. would stay again.

and free parking space

you check in late evening hours, parking may be limited

had problems connecting to the wifi

wifi wasn't comfortable to use

the location was great and the staff was great..and it had a really nice bar i'm it.

hallways was clean neat didn't hear not one noise everything was working in good shape smell good breakfast was

modern, friendly staff, very comfortable bed and airport shuttle

it states, that this location has free breakfast, but it didn't

i also had issues there shuttle not being at the correct pick up location at the airport and the shuttle start

good room setup, laundry facilities

vending machine, laundry room if you need to wash

didn t drain, no sugar for coffee, ran out of laundry detergent for onsite laundry

oh it had a laundry basket

the kitchenette and laundry

smoking room and the non smoking rooms were next to each other, which i didn't like much because

room was 'non-smoking' but smelled like it had been a smoking room for perhaps the 100 years before this one

the rooms in the back of the hotel doesn t have wifi so that sucked

i thought i heard construction happening in the parking lot but it it was large trucks

staff was excellent , very good wifi and lot of restaurants nearby

wifi was almost nonexistent

the wondering of random people near the parking lot

parking close to your room

no parking because most of it all blocked by construction dumpsters and vehicles

how comfortable the beds were, how clean the floors and counters were, the lights were on in the parking lot

need to make sure their staff keeps quarters for the laundry facility the supervisors should not be locking them

room was very clean and the building was clean the breakfast bags are nice and i like the guest laundry room i

was disappointed because i didn't have access to laundry services

love that they had a laundry room for guest

better access to laundry services.

staff food pool

room layout, kitchen pool

via phone and then it was closed when we arrived and that was the purpose of booking there for my kids

the place was clean, the room had a home feel to it, the kids loved the pool and basketball court

i enjoyed the pool and the hot breakfast.

the second fine i used the she dryer it didn't dry my laundry

the sleeper bed cushions were off with what looked liked dirty laundry still on it

the only bad thing is that room service was done on less it was requested

also, they should really put a age requirement on the gym so that children can t be in there goofing off

decent food at restaurant and the bar that night and the breakfast the next morning

airport shuttle

assumed our kids were the ones not drying off when there were

the breakfast was ok but by the time any meat came out we were leaving

assumed our kids were the ones not drying off when there were

clean, easy check- in/check-out, nice selection for complimentary breakfast, and an on time shuttle to the

property, the parking, the guest laundry is a joke, not even free coffee let alone breakfast

the breakfast bar never opened as advertised

friendly staff, clean room and reliable airport shuttle

caught a train into town was much appreciated the staff were very helpful and pleasant, and the pool was good

forgot my soap. only one small bar in room.

no laundry facility on site

they allowed me to check in early plus they had a shuttle to the airport

the breakfast ud83cudf73 was more than expected very delicious ud83eudd24 laid out very nice

the only thing i did not like was the $75 per pet per stay then to have carpet in my room

my kids and i were leaving at 4am for a flight out of midway

no laundry

he left before breakfast, unfortunately, but it sounded like there was a wide variety of options

location and breakfast was great

and the wifi

i called beforehand and she set up a shuttle for us let us know where to go in the airport and let us know our

access to a guest laundry room

i was able to use the pool for an hour and although not as warm as i had hoped it was nice to have it 'booked

the amenities were good. fitness center and pool were nice. loved the bathroom.

rooms were very clean, staff were amazing, and free shuttle trips to and from the airport and train station

restaurant and bar on site was a big plus

our tired bodies stepped out of the shuttle into the welcoming lobby of the marriott

option to stream your own subscriptions ie netflix, disney +, which is great when traveling with kids like i

there was a lot of noise late during the night- talking in the hallway, kids running up and down the floor

the pool stays open late and also the fitness center.

there was a lot of noise late during the night- talking in the hallway, kids running up and down the floor

they charge for everything parking food laundry

room by the laundry was not

no bar or kitchen/food

i also liked the pool and the gym

i enjoyed my alone time in the pool

room floor,batroom,the bed was old, laundry room,soda machin no good,room smells smoke

it s always huge, clean and laundry on site

it was soothing and comfortable very pleasing and breakfast was okay laundry room fantastic

loud in the morning since the room they gave me room 116 was right in front of the house keeping laundry

laundry machine didn t work add the staff was not friendly