no side exit if parking lot is full

had a pleasant and welcoming when i came the entire staff was very pleasant pleasant and the breakfast was nice

i forgot my freezer breakfast

breakfast was a little disappointing

there was no early check in

no issues other than maybe having change for laundry room

the fact you could buy beer in the lobby, looked condemned, weird smells, loud music in the parking lot, did

too many random people hanging in the parking lot and weren t guests

parking was free, mc donalds, wendy's, burger king very close, and it was about 25min drive from

it was very loud and the fact that someone tried breaking into my room pool apparently had a key card

yes you read that correctly the pillows they give you as comfortable as a bag full of dirty laundry

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

location, free breakfast and parking and laundry facility

we were also across the hall from the laundry room

wifi signal needs to be stronger

lot of unsupervised kids all over an strong smell of pot all around the hotel.

the pool was a hit with the grand kids

i had to rush and get my kids out of the room

they accuse my kids of taking sheets and comforters .

i used the pool, gym, and outdoor patio area

pool was open breakfast was great and it was clean and comfortable.

customer service was kind. the breakfast worker was polite, pleasant and helpful.

i also liked their variety for breakfast and that they had flavored creamer for the coffee

nice swimming pool

healthy options during breakfast would be nice

no microwave. no refrigerator. no coffee pot. no laundry. remote to the tv barely worked

no fridge or laundry facilities

i wouldn t let a pet roach stay there

there was no gym and when i asked the staff said they had not had one in years

wifi connect all my electronics continue to tell me avoided poor connection

no onsight laundry like many other places have

shuttle service was awesome. the room was great!

the restaurant & room service

love room service, in hotel bar and restaurant. rooms were roomy, pillows were so comfy.

friendly service; clean room; wifi availability; in-house restaurant; & indoor swimming pool

this was from the front desk person who checked us in, to the person who was in the kitchen area to show us

the breakfast options need to be updated

cable tv, parking, continental breakfast, location, pricing

the breakfast! please add more items!

breakfast didn t have much, but the hotel itself was very clean

had holes in the walls and very dark room, only one single bulb in room and one in bathroom, no wifi and in a

overnight while visiting family nearby and it was exactly what we needed clean rooms, easy parking, and close

ants on floor, water not hot, parking is goofy

laundry strewn down the corridor

onsite laundry & close to restaurants

more choices of snacks. laundry room size.soap for laundry.

no laundry room

smelled like weed, people sleeping in the lobby, people coming and out with loads of laundry, breakfast was

the parking was shared with two other hotels.

i appreciate how clean the rooms were and i enjoyed the breakfast and the kindness of the staff especially the

great staff good parking and clean

breakfast close to early

the parking spaces were taken up by cars with attached flatbed and high rise ladder trucks

very clean , staff is magnificent,(breakfast)

to me and they were able to print it. great breakfast nice waffle machine

breakfast could have been better

no buffet breakfast

lovely staff, able to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast

vagrants sleeping on the laundry room floor

the power also went out in the laundry room downstairs, the manager told me i must be using high powered devices

my only disappointment was that the washer in laundry area was out of order

parking breakfast clean

dirty, bad area and no parking for trucks. no wifi

breakfast looked good until i got closer

the parking was convenient

it did not have functioning ev chargers, as booking.com claimed that it did.

comfortable & spacious room with good shower space; parking lot is great and has cameras all

plenty of parking

people smoking pot in parking lot

we had to pay for our breakfast so it wasn t complimentary.

00 pet fee to get there and find out that it was $150

clean and quiet,room was great was a little concerned, so close to interstate, breakfast was fantastic, best

wifi was garbage.. avoid room 304 horrible connection

the area was wrong no pool for the kids when we 1st got in we came to a room that wasn’t clean and to be moved

had no wifi for my whole stay and spoke to multiple people about it and nothing was done

had no pool for the kids and it was in the ghetto, i was unhappy with my stay i will never stay

quiet. close to airport. shuttle was efficient.

that it didn't include breakfast with the price of the room.

didn t drain, no sugar for coffee, ran out of laundry detergent for onsite laundry

vending machine, laundry room if you need to wash

oh it had a laundry basket

good room setup, laundry facilities

the kitchenette and laundry

was still under what looked like renovation- no working ice machine on 2nd floor laundry out of order would have

it was ok undergoing reconstruction in the parking lot

cleanliness and poor breakfast

the staff were nice and the lobby was clean. my family enjoyed the pool area.

what i didn t like was it wasn t enough space for parking

no coffee pot, no do not disturb sign, no dirty laundry bag, no ironing board - coffeemaker & doorknob sign

they also use heavy laundry detergent because they have pets whatever they used on there bed sheets i itch the

walked up to the desk again and she walked to the laundry room and got them

the laundry room is clean

the pool

laundry right outside my door was a little noisy but thats room specific. beyond that was fine

quiet. accessible to highway, early check in. cleanliness. tvs windows

parking can be hectic if the ramada venue is being used there guest take over

location to casinos!

staff was friendly... close to casino

we only had someone take trash and laundry and replace towels 1 out of 3 days

and hotel wifi was really bad and it didnt work most of the times

was alright, breakfast was good, the woman incharge of this area seemed dedicated to ensuring everything was

the pool was closed

needs better breakfast

i thought i heard construction happening in the parking lot but it it was large trucks

free parking

room was 'non-smoking' but smelled like it had been a smoking room for perhaps the 100 years before this one

wifi was poor it had a weak signal and disconnected often

their wifi wasn't strong enough to connect to the tv.had to use my mobile hotspot

breakfast every day, no omlet or sunny side eggs, no mushrooms or beans, broccoli, etc expensive laundry detergent

was disappointed because i didn't have access to laundry services

suggestion: put a change machine in the laundry room; or better yet, the laundry machines to your room card

love that they had a laundry room for guest

room was very clean and the building was clean the breakfast bags are nice and i like the guest laundry room i

the kids loved that the pool stayed open until 10 pm

just a fun & friendly horel! breakfast was the best

no, the staff was fantastic, the breakfast was very good. clean rooms and great location.

airport shuttles stopped frequently

room layout, kitchen pool

no towels in pool area.

was on the second floor and the room next to me was very noisy because it was a bunch of kids having a birthday

she helped us get the shuttle but before we boarded the shuttle she made us fresh coffee and toasted us a bagel

clean, easy check- in/check-out, nice selection for complimentary breakfast, and an on time shuttle to the

the breakfast was delicious

the sleeper bed cushions were off with what looked liked dirty laundry still on it

the second fine i used the she dryer it didn't dry my laundry

many kids running through the hallways from parents booking hotel swimming parties for their

couldn t use the pool because so many kids

clean and easy shuttle for transportation to the airport!

property, the parking, the guest laundry is a joke, not even free coffee let alone breakfast

pool was small and cloudy, away from most attractions

friendly staff, clean room and reliable airport shuttle

the breakfast bar never opened as advertised

the shuttle was very convenient

no laundry facility on site

the breakfast ud83cudf73 was more than expected very delicious ud83eudd24 laid out very nice

they have an amazing breakfast bar! clean and close to food and ammenities.

wifi was good too

located in midway hotel complex, safe, clean, good breakfast, minute to costco, walmart etc.

the wondering of random people near the parking lot

at night, when i open the room , no lights, all lamps unplugged, no internet, the hotel offer wifi free in all

no parking because most of it all blocked by construction dumpsters and vehicles

wifi was almost nonexistent

how comfortable the beds were, how clean the floors and counters were, the lights were on in the parking lot

access to a guest laundry room

cleaning towelettes in gym (they were dried out)

location was very convenient for the airport and the airport shuttle was only a bonus

shuttle service was awesome to and from the airport to access the trains

advertise pool more.... and offer continental breakfast.

no laundry

noisey guest , no room service

proximity to airport and availability of shuttle

location, convenient shuttle from and to the airport, clean rooms and hearty breakfast

also you could hear room service talking in the hall outside our room about the other rooms and stuff people

more airport shuttle service or bigger shuttles to hold more people.

pool is nice-sized, pool area is spacious and sunny

the pool stays open late and also the fitness center.

loved the hotel decor, lobby, staff, pool

breakfast & my worse thing was when we was sleeping one night fire alarm start sound my wife & kids really scared

room smell weird like old furniture or dirty laundry

the room is clean, smells nice, the staff is nice, the breakfast is descent, fridge in room.

nice dining room, fresh and hot complimentary breakfast each day

great breakfast

breakfast

wifi

broken glass/plastic in parking lot

it was very clean and the breakfast was good .

needs a bar or restaurant more tables/chairs in the pool

pool was freezing cold

they charge for everything parking food laundry

room by the laundry was not

no bar or kitchen/food

the front desk was very helpful in helping us plan for a shuttle ride to the airport the next morning

the pool is tiny too small to enjoy

nothing they were remodeling so the pool and the laundry room was not available but

enjoyed the breakfast very much due to the selection of items to eat

nothing they were remodeling so the pool and the laundry room was not available but

breakfast and the staff

property was clean everybody was nice the room was clean and beautiful the food the breakfast food was

housekeeping came to pick up laundry but never brought any

towel in the bedroom i asked for additional towels and was asked to walk to the laundry room to see if any were

though i booked non-smoking room, they reserved smoking room for me, i was already tired and we tried to find

also the toilet was really slow and the wifi didn't even work

cable, heat, pet friendly

laundry, people

and hit the road home told the kids to put everything we took in the room i m the laundry

breakfast choices close the door to the laundry facility

only reason i believe it was clean is because i caught i glimpse of the laundry being done

the laundry facilities were just behind the front desk dirty towels in the machines, guests don

me and my wife got asked to leave the lobby after sitting down for 5 minutes or so waiting on our laundry, the

it s always huge, clean and laundry on site

no laundry room that i can see, snacks over priced

room floor,batroom,the bed was old, laundry room,soda machin no good,room smells smoke

laundry machine didn t work add the staff was not friendly

no laundry, no continental breakfast

no guest laundry facilities. front desk and amenities are a far walk for the hotel rooms.

wifi is spotty

location was perfect and parking available..a win win

parking was free, but it was nearly impossible to find a place to park on a sunday with the

and other weary travelers with late next day flights have a late check-out w/o problem, and the shuttle driver

i traveled with my kids and my husband and when i booked something via online is because it looks good and

parking was a little tight but who cares

the shuttle service for rail line and airport is quicker and a plus point

the most awesome thing of carlton inn was the shuttle service and proximity to mdw

onsite laundry! great breakfast!

the laundry room needs monitored more because i just needed to wash a small load and waited an hour

pool

staff was very accommodating, hot breakfast was great.

pool water could have been checked and mopped more regularly with frequency of use along with

have sensitive skin amd am allergic to some laundry detergents

smoking allowed

plenty of parking and free valet

free parking, close to everything need to have a great time

free parking 30min from downtown chicago

no proximal laundry cleaning station

no laundry facilities i was told that the hotel used to have all of these amenities but no longer do

cleanliness it smelt like weed dirty and noisy neighbors hallway was full of trash and dirty laundry/bedsheets

no laundry!

bed and shower. comfortability. small gym was convenient.

laundry services were not available for regular clothes but they did gym clothes complimentary

very good gym.

location; that it was pet friendly

terrible wifi. i had 5th floor room, and signal wouldn't reach my room

me going to the front desk on 2 days to get the grab bar near the toilet fixed, which was essential for my family

nice big clean rooms. fantastic staff. extremely helpful. laundry machines an added bonus.

upon getting there no elevator was working and the vending machine took my money laundry facility was down and

received a room on the ground floor with parking outside my window and next door to the laundry which was in

) laundry was closed ( they said under renovation) but 2 machines under renovation i don t think

room was incorrect , we were place directly next to the laundry room where they had work being done so it was

the breakfast was exactly the same every morning

used the gym, the pool, and had a great breakfast! comfortable, clean room.

the breakfast could have been better.

the staff, from the front desk, to breakfast cooks, to housekeeping are super helpful and

i enjoyed having the indoor pool and hot tub to myself without a disturbance. relaxing.

and our room was across the hall from the laundry service area

asked for towels once on my stay was told by housekeeping nobody was working laundry so they had no extra towels

beautiful, bright pool area

pool/hot tub area had issues with kids being in past the “adult only time” however security did come eventually

enjoy the fact it was in a good location and the beds where very comfortable the jacuzzi and the pool was great

there was no pool, no laundry room, checked in at 2:30 am ,no compensation

too expensive for the value no guest laundry

free parking was a huge savings

no, beds were very comfortable, rooms very clean and breakfast was awesome.

parking.

because of covid the breakfast was dry cereal and fruit. no room service because of covid

location was great. pool and hot tub were perfect.

there was also breakfast in the morning that was good

stayed 2 nights and room service didn't even come to our room

clean, comfortable bed and excellent breakfast

this hotel was in a good location, clean, and had a great breakfast

location, swimming pool, cleanliness.

clean room and facilities. traveled with 3 children under 10 yrs old,loved the pool!

better selection of breakfast items

breakfast was good

hated i was across from laundry room

the staff were wonderful and the breakfast was amazing!

also getting to the parking lot was just a bit confusing at first

great variety for breakfast. the pool was also nice and actually heated.

breakfast exceeded our expectations

the staff was very accomadating. it was quiet. nice breakfast. clean. good parking.

the breakfast was very good and the room was comfortable and clean

person was very friendly and helpful, beds were comfortable, wifi worked well and breakfast was decent

breakfast,cleaning,and comfort

free parking. close to restaurants. clean.

the fitness center and free laundry usage was super handy

the gym was alright and they had a laundry room you could use for free

hotel is accessible directly from the parking which is great when it s cold, and free access to laundry is

clean, had a basic but adequate gym, has complimentary laundry facilities which are a complete game changer for

lovely hotel, the breakfast was an added bonus! nice staff, clean rooms. would stay again :)

, and had granite counters in kitchenette and bathroom

pool was small and needs a little tlc.

we liked the extra space with the kitchen area and full refrigerator

were divided into two separate areas with two queen beds in one area and a pull out couch and kitchen in the

ww were happy to see that the pool was open

instead he went the extra step to get us 3 boxes of pads and put them in a discreet laundry bag to bring up to

location is great. clean and comfortable. laundry facilities.

used laundry slip in closet

nice area to do laundry with tv and vending machines

breakfast was that of an expensive restaurant without the taste

variety of amenities like the pool, free laundry, and convenience of location made our stay all the better

really appreciated the free use of washers and dryers for laundry

free wifi is so slow that websites feel you are back at a dial-up modem

service for example there was no room service to replace towel or coffee or shampoo

glad you had a spin bike in the gym

in one,pool, fitness, laundry, breakfast, staff, uv

the staff room pool laundry everything

guest laundry is free and fitness center has everything you need

location, swimming pool, laundry, and gym facilities

no food available for room service

the gym and laundry room were very useful

staff great. free wifi, laundry and breakfast.

no free wifi, snacks are overpriced

nice to have the gym and pool and super comfy large rooms

breakfast, good gym, good pool, staff was very nice

there was parking left when we arrived at 2

the pool was closed

elevator very slow. wet floors from people coming from pool.

would suggest a better breakfast hot food selection

breakfast was good

i couldn t order laundry . probably not in time.

the room and the view. everything went very well. great bar and lounge.

spacious rooms, proximity to the convention centre. greaty gym facility

better food choices for kids.

food is expensive . the menus are different from the room service and restaurant. not sure why.

with a variety of foods offered did not use the swimming pool but it looked clean and inviting laundry was

room is more like a suite with a fully equipped kitchen

the breakfast was not warm and of poor quality.

breakfast was wonderful both mornings

pool was very small, room keys don t open pool

customer laundry room

the parking lot is spacious and well lit

staff was great as well as the location. plenty of food options nearby. plenty of parking.

the parking lot was difficult to navigate.

there was no wifi during my stay and i paid extra for it

modern decor beautiful lobby and bar area

also, the local cops hang out in the parking lot every night so i felt safe

the pool is dingy. needs a good scrubbing and a new set of filters.

food at the bistro bar exceeded my expectations

the breakfast bar was good, but could have been better.

guess courtyard that offered two bedrooms that were together join but had the living quarters and kitchen is

i also loved that each room was clean and had it own kitchen

the breakfast offering had a variety of options to meet all our needs

kitchenette was nice and clean

the pool and bathrooms were a bit small but it was ok.