have liked to have seen a secured wifi network for doing business

le to reserve for shuttle by airport wifi with their link and code)and great convenience that shuttle not only can take us to airport

friendly and helpful staff, great airport shuttle system

the wifi worked well and the breakfast was great

wifi was quick and easy to access

laundry facilities on the premises is a great idea.

liked the motel, there is a laundry space which can be used using apps, which felt nice

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant) important notes: - walls are paper thin, you

  no microwave,  no laundry,  people trying to open your door

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

free shuttle bus. stable free wifi.

fast reliable free wifi

rooms are spacious and clean, amazing beds good wifi ok tv restaurant is very good

check out at noon, included an airport shuttle and free wifi.

good free wifi

wifi didn't work well either

free wifi was available, but very slow. paying extra for usable wifi seems outdated to me.

also, it was difficult to access the wifi

room was big, bed is comfy, water heater, wifi. spacious window view.

airport shuttle service is excellent and wifi is excellent

free shuttle to & from o’hare

com did not mention the pet fee which was huge -$75/night

it is like a small apartment with the large bathroom and the stocked kitchen supplies

they got the gym and laundry stuff

shuttle

to the covic-19 not being able to have the breakfast offered which is understandable and not having stores a bit closer i don't own a vehicle

let us check in early so we could make it to an event on time, safe location, the waffles for breakfast were amazing

early check in

cleanliness good breakfast renovated rooms

staff were extremely helpful, breakfast was great, and for me it’s a nice place to stay when i need time to myself

no wifi

wifi was extremely slow and unreliable

there are no good channels on the tv, but there is wifi so you can watch youtube or netflix

nimal), wifi, airport shuttle 20 mins. from terminal. price.

wifi was awesome; make sure to log onto the appropriate wifi

printed in the room that i could find), which wasn't working once i managed to connect to the wifi (as an international traveller my roaming doesn't always work and costs too much) so couldn't (-)wifi could have been better (-)didn't know there was a fee for parking and wifi! it's 2021. what a joke! (+)on the same page with communication of how to park or how it works at check in , and finally no wifi for my room as a hilton silver member

we had no issue with room services, they delivered quickly

no indoor pool, no gym, no free parking for the price & staff were not on the same page with communication of how to

shuttle service was perfect

very clean, very modern, airport shuttle, restaurant

and easy check-in; friendly staff; clean, spacious room; free, working wifi; free breakfast

a special promo code for free access - this may not always be the case as they posted rates for wifi

wifi speed!

wifi worked well

free wifi, free breakfast and free parking were huge appeals

wifi was very poor

wifi was spotty, other than that everything was good

slow wifi and very loud air conditioning

no password for wifi

the wifi was great to have and breakfast was simple but sufficient

mainly wifi at hotel it goes off every 5mins and ask to reconnect

couldn't log in to wifi either

wifi and price of cocktails

wifi hard to get in 1401

e hotel wifi, and my cell services were soooo sloooow) and there were 4 or 5 baby cockroaches crawling

would like more snack choices, very limited to options for picky kids

didn't care full the pool be closed.

love the rooms, the pool, outside patio area, the inside bar and sitting area it was a really great experience

shuttle to ohare was perfect

went above and beyond to shuttle us where we needed to go due to mobility issues

buffet was great and my lady was able to finish up some work before checkout

wifi was the best i have experienced in a hotel

the wifi was very poor!

wifi - it would drop my connection every 45 minutes

wifi was spotty in our room and the concierge wasn t very interested in the problem

the kids were disappointed about the pool

shuttle at 5:30 am, complete hot breakfast at 5 am, friendly daytime receptionist and driver,

airport shuttle was very helpful

it also offered an airport shuttle and free parking

the staff was not accommodating. we were with 3 kids and they kept us waiting on the reception.

warned-there's no airport shuttle as advertised, no breakfast, extremely slow, shotty wifi, broken vending machine, poor cust

to block out the light, friendly and practical staff

desk caught it and adjusted, which i thought i d be happy with couldn t connect to wifi under either room number

wifi and no reception

also wifi was impossible to connect to on the 3rd day of my visit and stayed that way consistently

no free wifi in the rooms and no foot slippers

2018, close to the airport, wifi must be free for all rooms

wifi is not free, you need to pay for it, that's something that you won't expect from a hotel

you had to pay for wifi

nor, to my amazement, do they offer free wifi in the room

didn t like how our room wasn t thoroughly cleaned, the wifi was very slow and the tv does not work

wifi is not working properly, even if i sought help from the front desk, still it did not work

wifi is horrible

wifi was spotty

can t rate the free wifi, as there was a technical problem in the area at the time, and there wasn t any, although to

very clean , friendly helpful staff, very comfortable beds and amazing pool

the breakfast has a diverse range of products such as oatmeal, fruits, waffles, scrambled eggs, yogurts

the staff was wonderful the bed was plush the room was clean and the breakfast was delicious

kids screaming and yelling poolside when you're trying to relax poolside

they surprised our kids with coloring pages at breakfast and gave them free candy

close to the airport. great value. clean. nice stuff. laundry on site.

asked for a late check out i was told no check out is 11am no acceptions i was like wow

close to restaurants, allowed for late check out

close to bus station and other commodities such as laundry washing, diners etc

he gave us a late check out so we could sleep

breakfast was also pretty good, and there was wifi and comfortable beds to sleep in which was the most important part to us

staff didn t tell us wifi wasn t free unless we join hilton honor

there are great if have wifi in the room

connecting to the wifi sometimes is hard.

be careful; you may need to pay for wifi.

have liked to have shuttle service to the convention center, but they only have shuttles to the airport

there is a casino across the street, famous chicago deep dish pizza within walking distance and the free

bar and restaurant hours yet i understand that it's secondary to covid and the work force shortage

shuttle service

the latte i got at the coffee bar was even better than at starbucks

motel offers shuttle to airport

second thing is a shuttle

location and free shuttle to the airport

the price, free shuttle to the airport, and the staff.

shuttle was very helpful as they even arranged for me out off thir operating hours

nice clean room, nice pool and spa, walking distance of rivers casino.

able to walk to casino and some very good restaurants

the bar was also nicely stocked

this hotel had all of the amenities including a nice pool area and restaurant/bar area, even a bags game area by the lobby

really easy to navigate, it's walking distance from the casino

the beds where comfortable. the kids enjoyed the pool

cleanliness, and comfortable bed, location, breakfast was good, complementary items

that we don’t like but maybe to improve the heater in the pool, in the website says all year round so we expect a heated pool and it was warm

she got in the pool and was sick literally 5 hours later

pool room was a bit cold during our stay

bed, good size room, good wifi

wifi is almost unusable, the bandwidth is not enough to load any kind of website, and it is pretty

-unstable wifi connection at times -running out of coffee late in the afternoons

couldn't connect to the wifi

wifi was much too slow. emails delayed, took a long time to access web pages.

we asked for a late check out two days before i checked out, as my flight was later and it was actually agreed at

pool dirty room broken laundry snow removal no parking mold behind wallpaper in bathroom peeling wallpaper in room the

i arrived at midnight, and the airport shuttle was running, so i was able to reach the hotel safely and comfortably

staff were friendly, room clean , beds comfortable as guest laundry

my daughter loved the fountain in the kids pool

nice hotel with a bar and restaurant onsite

the shuttle service was very good and easy to use, laundry facilities are free to use

great breakfast. convenient to airport. shuttle service. great staff.

free breakfast

no shuttle to arena during cold months.

the fact that the pool was not available when we wanted to use it.

24 hour shuttle service to the airport for the train was nice

shuttle service was very good which leaves every half an hour from the hotel

pool was great and open late

i did not check the gym or pool though

shuttle service ends at 10pm and breakfast starts serving at 6am

snacks, shuttle, text message asking if i needed anything and they actually were responsive and helped with

it has a gym and an access to pool

gym was too hot and the ceiling was too low, so that if you wanted to do a pull-up, you would have

the breakfast was

pool area wasn't clean at the time of the opening of the pool - kids clothes and dirty towels were

the shuttle to o'hare was convenient and prompt

lady in the night offered me a late check out bc i missed my flight

there weren't any towels in the pool area, so we grabbed a couple from the gym

kids ram up and down the hallway till late at night and early in the morning

wifi didn t work

wifi was not working

fast wifi

good wifi. the staff was helpful to try to resolve our issues.

carpet was stained, some power outlets in the room were awkwardly placed, wifi wasn't working upon arising the next

wifi is good

wifi was not password protected and my security does not allow connection to this type system

location to o hare, breakfast included and free wifi

rooms are clean, a/c did its job, free wifi, and beds & pillows were good

breakfast had all the essentials and the room had everything i needed to work

very comfy and clean room! really nice gym. good breakfast and very friendly people

the staff did know a lot and the pool was cold and nobody knew if it was heated or not.

clean hotel near the airport. modern. has a pool, gym, great easy breakfast options.

nice gym

ud83dude05 and pool ,since i brought kids will love to have different kind of breakfast like more variety or set up this lovely waffles

very clean. vey comfortable room. friendly and helpful staff. great breakfast!

only small downside was that the pool was temporarily out of service, which was a bit disappointing

breakfast, convenient location, big rooms, lots of places to eat around the hotel and transfers to

breakfast options could have been better

great spacious room with kitchen

the access to laundry, vending and a workout room were all great

no cups for water, utensils or anything else that could be used in the kitchen.

they had laundry options and also breakfast

i got a bed, a shower, a bath, a tv, a lounge, a desk, an ironing area, and a full kitchen

neat and clean tidy just the coins for laundry can be upgraded to card

shuttle pick up in the night time can be a long wait.

shuttle was excellent

the check-in process took longer than expected. the shuttle was not very comfortable.

i used the gym which had the necessary equipment

could have a few spirits for sale for late travelers to purchase after the bar closes.

pool closed to early and that was the purpose of booking that hotel

nice pool

good location for my needs, free parking, guest laundry,indoor pool and workout room

breakfast was amazing

great room and pool was nice. breakfast was great.

had to ask for wifi password wasn't given upon checkin

the room was nice in clean and the water ran hot the wifi sucks no way to access the heat a fan was in the room no ac

mainly the wifi lol

wifi didn't work half the time

cheap great price online wifi works great clean and affordable definitely recommend

the only reason i chose this hotel over others was the indoor spa / hot tub

no plastic bag for laundry

also, free breakfast and an indoor pool is available which makes your stay more enjoyable

hotel shuttle was convenient for connecting with subway/ train transportation to my event

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag * no facility to do ironing of clothes * poor infrastructure * very poor breakfast * if

i also like that there was no pet fee for bringing our

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

that said, there was a second sink in the kitchen area, so i don't know why the bathroom sink couldn't be inside

had a spill in it, kitchen area smelled like popcorn, and there was a slight gnat issue in the

the kids loved the pool and weight room

wanted to use the pool, but not enough time, will do in the future.

we love the pool

an extended stay with kitchens, often times the cooking aromas that linger in the hallway are wretched

kitchen

it says breakfast included when actually it's only a snack breakfast. should change on website.

need more kitchen dishes utensils. very limited

the kitchenette and the people was xool

wifi was on the slow side

no wifi signal in my room.

powerfull air conditioning was good as it was very cold day. wifi area range was not problem.

wifi only

the wifi is super weak

greatest location, and great bar for drinks off the lobby.

is located in a great area, just steps from other restaurants, shops and bars

in-house italian restaurant and also a popular bar & grill

attached bar was also good with a good menu

our room there were not enough hooks or towel bars to bar able to have my clothes and wet towels hung up -- i had to strew them over chairs and

and the weekend breakfast at the hotel bar was delicious

restaurant and bar nice

the food at the bar was good along with the drinks

hidden gem! excellent condition, very clean, friendly staff, great bar & restaurant!

staff not so polite and helpfull , when my wife asked him to help her set up the tv in the gym area, he was acting surprised and replied that is not his job to do this

was continental breakfast every morning between 6a-9a

no breakfast

to go breakfast

the breakfast

no juice for breakfast

clean property and rooms, bar and restaurant on site.

additionally, your website advertises a gym, which was not functional or open while we were staying

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

i liked the location and the gym area.

restaurant and bar on site .

hotel offers free breakfast in the morning and there was only coffee and tea available

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

there was no breakfast available. ud83dude22

front des was sparsely manned and there was no breakfast on sunday morning, that i had expected

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

t notified and my teens had a bday party there wifi nor tv

the wifi connection

the wifi is good

free wifi in my room and everywhere in the building!

nice location big hotel had a pool ok wifi

nice lobby and bar and very comfortable bed. quiet and used the workout room and hot tub

the atmosphere was nice. the kids liked the pool and the gym

the pool area

room were having loud sec and banging on the wall with the headboard of the bed i also had my 2 kids with me and kept asking what that noise was , ask front desk to do something about it and they

hotel with gym and outdoor pool (seasonal)

it was great to have a shuttle to the airport.

the free beer and appetisers, the pool was small but lovely and warm

loved the heated pool

since it was being renovated, the pool was closed. but we knew that prior to booking

the staff were very accommodating. my 2 year old loved the pool.

wifi was good too

wifi was very weak sometimes

the wifi was poor quality and they did not have signal boosters

the wifi signal was practically non-existent in our hotel room

the rooms blocked my cellphone service so i had to use the wifi, which didn't work

shuttle ran too late to catch our flight so we had to rent a car

bar was excellent with a fully stocked selection of spirits and food

no free breakfast. no shuttle to airport.

one of the shuttle drivers was texting while driving with 7 people in the car

courtyard, fitness center, bed, balcony

would have loved some hot eggs or yogurt for breakfast buffet but pancakes were good!

have a mini fitness room, which is good enough for morning exercise

breakfast was decent

no free breakfast due to covid but they did have juice and coffee

i overslept and missed breakfast, but it was still offered to me

came to the door with special service like breakfast accommodations

breakfast had a nice selection of food

i was not able to eat so i can not comment on the breakfast

really quiet place, nice breakfast and cheap. i loved it

the room was clean, breakfast was good & staff was friendly.

the spa tub was really nice and the hotel was close to lots of restaurants.

the spa room

everything it was perfect absolutely suggest getting the spa room me and my husband loved it!

place very relaxing and spa hot tub was incredible for body aches from work helped me relax a bit

i made reservations for at room with spa and when we got there the rooms were all sold out.

the pool area temp was humid. towels were not available at the pool.

pool under renovation at the time.

the pool good food and service nice rooms

breakfast was amazing.

great breakfast, with many options

a bar which is open until 2:30 a

didn't like the fact that kids were loud in the hallways running up and down late night and early morning,car alarms going

needs a bigger gym!

big parking lot , as well for trailers etc , fair price

management, no elevator, pool building looks into guest rooms - no light or privacy, snack bar has very limited hours and food

no grab bar in shower. hand soap too small. soap in shower mounted too high.

onsite bar and dining was closed due to covid.

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

just that the bar wasn't open lol

hotel food and bar service very

also wifi was inaccessible

there was no wifi

room size was good and thankful for wifi

parking, security cameras, friendly staff, easy access to bus line, within walking distance of food

rooms were clean guy the that checked us in was friendly and helpful with any questions we had parking was easy getting in and out i will definitely stay

breakfast, gym, location

free parking, free breakfast, great location, wonderful staff!

feel they need bigger kitchen garbages since we can cook in the room and may have a lot of trash to throw away

swimming pool. free breakfast. and awesome customer service

had red stain at head of bed, restaurant/bar was closed due to staffing issues, gym was not ventilated and very hot, no outdoor pool or hot tub (only indoors), housekeeping was

super early check in. really appreciate that!

tub had grab bar but not really an accessible room

the front desk staff amazing the room service amazing every thing was amazing!!!!

room service comes every fourth day so if you re staying for 2-3 nights you need to call for

the gym is fine, and breakfast area enjoyable with really nice staff

and a wet bar with minifridge and microwave in the living room

the hallways are a bit dated, and the wifi was spotty

free wifi was slow

the wifi is poor the cable channels is poor the tvs need to be updated

couldn't use the wifi

wifi was also much faster than expected

the wifi was decent and allowed me to do remote work

room service and breakfast

shuttle is limited and wasteful

the swimming pool opened at 5:00 am. the shuttle service was excellent!

advertised room service which i needed as i am in down for an appt related to a back

we woke up and had breakfast which was really good

the breakfast was exceptional we loved our sty so much we stayed another night

much chlorine in the pool area couldn't enjoy it my eyes were burning and my daughter's was

that it has a kitchen with all the appliances and bed was very comfortable

one night we went to the pool where there was at lest 15 young kids with 4 adults

laundry room could be cleaner

the gym

front desk svad was rude and the amenities closed too early the pool the laundry the work out room closed at 8

the breakfast is the egg without salt and the meat is very salty, the pool is very small, the gym is very old

very nice hotel with breakfast included ! clean, good loaction , spacious rooms !

breakfast was great. pool and fitness area clean location was great

breakfast, front desk staff

close to my destination. nice pool and gym.

accommodated our request for late check

clean, quiet, friendly helpful staff, excellent complimentary breakfast, nice selection of nearby restaurants, and easy access to all the highway system

laundry room and vending machines on premises but there’s hours of operation

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were very nice and helpful also

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

the cleanliness of the rooms around the area so is the laundry room

asked for late check out and was denied

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

the side door didn't open with a key card. the gym equipment should be more updated.

the free breakfast

was very helpful that we were allowed to take out our breakfast

service from the person that booked us in was excellent as was was the breakfast

shower is amazing, delicious breakfast and got a early check in!

early check in, clean room, pleasant staff, lowest rate in the area

the laundry facility was $3

strong odor of natural gas immanent from laundry room

nice laundry and vending

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

enjoyed all the cold breakfast food: cereal and other foodstuffs

nice gym with two very versatile machines which substitute free weights

the hotel was very clean, the staff nice very nice and the breakfast very good !

breakfast

the internal gym is a nice to have after a long day of driving

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

00 for breakfast and my kids were so scared they didn’t even enjoy it or really eat

pool temp was almost unbearable

pool was warm, fitness center was clean

the pool area was the best hotel pool area i’ve ever been to.

only microwave available is at their snack bar area, near the pool

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use, might

free breakfast and wonderful front desk staff. also free laundry machines!!

safe and convenient location and great breakfast and beds! staff were really nice!

loved the guest laundry

was good but the breakfast can be improved with more options and also the gym to include more