price... quiet... swimming pool..

no room service, same towels and garbage full

parking a concern if you re holding an event.

and plentiful parking, friendly staff, clean and comfortable room

be able to have breakfast

on multiple days paper thin walls, i could hear everything that was happening in the next room wifi was spotty multiple times a day there was a used towel left behind the bathroom

loved the cleanliness, the always working fast wifi, the convenient location near highway and mall and eateries, the safe surroundings, and

good breakfast and wifi

wasn't much of an outdoor walking area--it's sort of in the middle of a bunch of parking lots and shopping centers--but it was perfect for my purposes

also, there was plenty of parking and the staff was very helpful

the parking was free, free breakfast, and a kitchen inside the room

the two hotels- sleep inn and mainstay is awkward, so we use the exterior exits to go to the breakfast area which is located on the sleep inn side of the facility

breakfast was very good

full kitchen

this is helpful if you're staying in a room with a kitchenette and want to eat healthy

front desk svad was rude and the amenities closed too early the pool the laundry the work out room closed at 8

nice, clean and quiet hotel and they offer a good hot breakfast as well

the breakfast is the egg without salt and the meat is very salty, the pool is very small, the gym is very old

good location near i-88 and roosevelt road, on-site laundry, decent breakfast

great breakfast and location

the bar and food

room service was great.

and a wet bar with minifridge and microwave in the living room

the gym is fine, and breakfast area enjoyable with really nice staff

had to ask for room service daily

the room was very clean and comfortable. the wifi worked great and breakfast was very good.

free breakfast and wifi

parking

loved the free laundry and gym facility

everything was great from the warm welcome to the breakfast everything was fantastic

the wifi was decent and allowed me to do remote work

spacious, modern, bar in the lobby, and plenty of meeting spaces/areas for groups to spread out

the place also had a bar in it so it was convenient for us

the gym was nice and pretty well equipped especially for a hotel gym.

location bar and bartender was nice

location and the fact it had laundry

i definitely appreciate them always having rooms available for early check in and not killing the rate for doing so

the laundry facilities

laundry is also available with purchase of detergent there

the laundry and ice were close but laundry always out of order

one night we went to the pool where there was at lest 15 young kids with 4 adults

also, when me and my kids went to the pool it was not over crowded

pool air wuality was so poor we couldn't swim

the bed was perfect firmness& the room layout was well thought out& spacious kitchen for a hotel room

some individually wrapped muffins or pastries for breakfast instead of nothing at all in these covid

the spa and pool was a plus

pool was big and warm

the spa was

it was kids and dog friendly as well

pool filled up with unruly kids on weekends

pool was closed and no notification was given

restaurant and pool were closed due to covid protocol

pool wasn’t heated

facility is clean with small fitness room but nice pool

the pool was the best part.

decent choice of breakfast options

room, location, early check in , comfortable room.

there was no microwave in my room and we had to either go upstairs or to the bar for ice

breakfast and pool

the breakfast was wonderful and plenty.we love it the kids too thank you

bed looked comfy enough, kitchen was as expected

kitchen items were not in the room

in to s dirty room, dirty diapers all over kitchen, floor filthy, counters sticky, counters and chairs dirty

floor was all sticky, and the sink in the bathroom was clogged all the time so we had to use the kitchen sink for everything but everything else was exceptional and things

laundry on site.

everything was very nice, the rooms, wifi, lobby. thank you!

location was excellent. bed was comfortable. great view out of window. grateful for free wifi.

ise from next door); cable tv service updates caused channel interruptions

heated pool was not heated wifi was not free or secure

the wifi was slow at times for the work that i needed to do.

usually other hotels offer free parking and free wifi to their guests

room very spacious suite good breakfast polite and pleasant staff good wifi was satisfied whatever money i

like to pay for extended wifi to stream videos

the wifi was not working when we were there.

couldn't connect to the wifi

great layout and has a full size kitchen area

swimming pool. free breakfast. and awesome customer service

wasn't able to explore the rest of the ameneties since we can't get in the pool and gym even with our key cards

loved everything i didn’t get to see the pool maybe next time for sure

stayed one night so didn’t have the opportunity to use other facilities such as gym, pool and bar (closed at 10pm)

the bathroom & kitchen were both nicely updated

the full kitchen was well equipped allowing me to maintain a healthy diet.

freshly painted walls in the rooms and hallways, updated kitchen appliances and counter tops, and the bathroom was updated as well

kitchen supplies were minimal but possible to supplement from the breakfast

location and breakfast

the laundry room and it was quiet

breakfast - extended stay hotels usually have fruit, muffins, granola bars which is not a real

laundry room, and dishwashers in the room with oven in kitchen

lack of laundry items available for vending.

it had a small kitchen in the room with stove, microwave and refrigerator.

wifi signal very week

wifi did not work properly, would not stay connected and once it was it was very poor

od breakfast), free parking, free coffee all day,

on-site parking and free wifi are

very comfortable bed, room was amazing and very clean, free good breakfast and fast free wifi connection

couldn't get tv or wifi to work

wifi a bit slow in room

the wifi was less than simple to hook up to and after 4 adults were unable to connect, we gave up

said no food can be brought back to room, the wifi didnt work, a smoke alarm kept beeping for low battery, the lobby was closed for construction,

cable and wifi was down a day and a half

onsite bar and dining was closed due to covid.

no grab bar in shower. hand soap too small. soap in shower mounted too high.

the service was excellent, the bar poured good drinks and the room was immaculate

hotel food and bar service very

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

no swimming pool

i wish there was a pool but everything is great

the hotel has an amazing vibe super nice waitress when i ate breakfast the food is good

paper bag breakfast with rock hard apples, kids would not eat them.

no pool but not a deal breaker.

clean, friendly, great breakfast, and tons of amenities within 3-15 minutes

outdoor pool was closed.

pool too small,

outside pool still down :(

family enjoyed the pool and exercise facilities; a hot breakfast was great; location is nice and quiet but

was decent and they still had the pool open

pool was nice

good selection for breakfast

screaming kids in the pool and they didn't quiet down even after asking; minor issue though!

updated lobby furniture, clean , updated rooms, breakfast

the grab and go breakfast was also a nice feature

a hot breakfast would put the establishment over the top!

no breakfast

was continental breakfast every morning between 6a-9a

the amenities were great, especially the breakfast and the pool

been great: the staff, breakfast, the gym

additionally, your website advertises a gym, which was not functional or open while we were staying

restaurant and bar on site .

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

i liked the location and the gym area.

clean room, pool and workout area

pool should be more heated and the pool area

room were having loud sec and banging on the wall with the headboard of the bed i also had my 2 kids with me and kept asking what that noise was , ask front desk to do something about it and they

the atmosphere was nice. the kids liked the pool and the gym

the bar restaurant i was expecting to be a actual dine in restaurant was very unhappy with type of

the tv did not connect to wifi travelled with children could not connect my neflix

the wifi is good

nice location big hotel had a pool ok wifi

the wifi connection

free wifi in my room and everywhere in the building!

pool was open until 11pm which was good because after being in the city the kids were still able to go to the pool afterwords

we love the pool

pool needs a adult time adults who pay to relax can not enjoy swimming with kids yelling jumping in as a paying adult i wanna be able to relax and enjoy my

had a spill in it, kitchen area smelled like popcorn, and there was a slight gnat issue in the

my grandbabies loved the pool and the breakfast

nice pool

the pool, there's no privacy.

breakfast

laundry on site was useful

i like the breakfast u had

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

breakfast wasn't so grand with a lot of variety

hotel offers free breakfast in the morning and there was only coffee and tea available

more food options for breakfast.

the kitchenette and the people was xool

items for the kitchen were not available and one day toilet paper was not available

also, it is good idea to include a toaster in the kitchen

room with a kitchen including a full size fridge, electric range, and microwave

breakfast was lacking for a hotel in this price range,

i would like to see a bag to carry dirty laundry in when we

no drinking glasses, no coffee machine, no laundry bag and no breakfast

i was happy with the location, and the laundry facilities and it was pretty clean.

worst of all, the wifi wouldn't connect to the tv or the video game system i brought, and there weren't any

tv & wifi

wifi worked well, the bed was comfortable and the air conditioning worked

strong wifi

wifi was out, no cable tv, no refrigerator, missing complimentary bottles of water as described,

bed, cleanliness, pool, gym, breakfast… basically everything about our stay

the breakfast was good. the room was very clean. staff seem very nice.

their pool was working, room was clean and i was given extra bed sheets and towels

pool area was to cold and not enough towels

loud kids running down the hall screaming

the wifi was incredibly slow and the elevator had a musty odor.

fast wifi

wifi was poor and restricted

given room 334 with no wifi, no coffee pot, lamp without shades, bed made up without comforter, poor lighting

good wifi. the staff was helpful to try to resolve our issues.

second thing is a shuttle

location and free shuttle to the airport

shuttle was very helpful as they even arranged for me out off thir operating hours

room was a good size and they gave us a free early check in this hotel offers a free airport

shuttle when call

asked for a late check out i was told no check out is 11am no acceptions i was like wow

close to bus station and other commodities such as laundry washing, diners etc

close to the airport. great value. clean. nice stuff. laundry on site.

even has laundry room for guest use

he gave us a late check out so we could sleep

i traveled with kids and this place was an excellent choice

the breakfast was also really tasty with both hot and cold options

was nice really enjoyed my visit, my kids really liked the hotel made me look good

as a parent that makes their kids rinse off, it was difficult to use

the connecting doors opened right up to the kitchenette, so you could not use it while those doors were open

wifi signal was weak, intermittent and slow

wifi in room was spotty but was able to spread out comfortably and work in the lobby

would have like breakfast. wifi didn't work in the room.

clothing iron was a little leaky. wifi networks were not available for some reason that night.

problem connecting wifi not easy to exit parking lot turning left

room was very clean and big. great shower area. good breakfast.

clean - staff was excellent and the complimentary breakfast was very appetizing

the breakfast was done very well for covid

it was about an hour to get downtown. the pool keycard reader didn’t work

cleanliness and breakfast

parking is great and allowed us late check out

cookies in the lobby, the late check out time and long breakfast hours

wish breakfast wasn't so early and ended so quickly

the breakfast and your gym.

was able to have an early check in time and the breakfast was good

clean, great breakfast! nice area, safe!

who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running up and down the hallways late at

my kids loved the cable tv

lots of parking for free

continental breakfast, the pool, and the quickness of the cleaning staff!

the continental breakfast was good

location and has a pool.

it was clean staff was helpful and my husband loved the pool.

the pool close to early

breakfast wasn’t complementary

breakfast was not free.

friendly staff in the reception, pool and gym were awesome

nice that there's a bar in the lobby (though we didn't use this)

the bar area was great the gym was awesome with the glass window

good and quiet environment, having kitchen equipment in other to cook by myself.

only did it have a small kitchen, but they also offered all kitchen utensils, plates, and silverware for free

1st rime guest. was impressed with the kitchenette

having the small kitchenette was a real money saver - the staff at the front desk was wonderful - and the hotel was

continental style breakfast was edible and included a variety of choices; nothing overwhelming

shuttle picked us up from the airport

shuttle at 5:30 am, complete hot breakfast at 5 am, friendly daytime receptionist and driver,

lots of great options in the morning and they even had a free shuttle bus service to the airport that runs every 30 minutes or so

friendly staff, went above and beyond for my family (travelling alone with 3 kids under 5 from new zealand

shuttle driver was on a video chat call the whole way from ohare to the hotel

location and gym

love the breakfast idea also $10 for adults and free for kids

gym,laundry

location was perfect for me…close to my friends muay thai gym

the kids enjoyed the huge screen

thus, i wasn't necessarily expecting turn down service or a loaded hot breakfast buffet

breakfast poor, a muffin and coffee was okay for us but most people expect a better selection of

staff is nice, the breakfast is simple but good

the breakfast needs more than just carbs.

wish the breakfast had at least some protein like hard boiled eggs

gym offered at this location can improve

breakfast, front desk staff

the location was great! the breakfast was good, my kids loved it.

pool temp could've been much warmer as the cleanliness of the pool room could have been

everything was perfect!! but the cold water in the swimming pool.

wifi was not working when i check-in, and there's no it to help as it was sunday night

wifi was spotty, other than that everything was good

my computer could not get on the wifi --probably an issue in my firewall

the wifi was great to have and breakfast was simple but sufficient

wifi in all areas and free parking

free wifi, free breakfast and free parking were huge appeals

nice, beds were very comfy, everything was clean, the complementary toiletries very nice, and wifi was great

a special promo code for free access - this may not always be the case as they posted rates for wifi

wifi worked well

timely shuttle bus and rich breakfast, hi-speed wifi

pool, gym and ping pong table. spacious rooms.

the service in the bar was almost non-existent

the pool the staff the whole hotel

were sad that the restaurant and bar area was closed, but understand because of covid

gym was messy and lack of towels in one of the days i used it

no wifi

convenience: inclusive breakfast

wifi for a 1/4 of an hour

nimal), wifi, airport shuttle 20 mins. from terminal. price.

air conditioning and wifi both worked worked well

free shuttle to airport

shuttle

location near o’hare, 24 hour shuttle, friendly staff.

having a laundry facility and gym on site was fantastic

property was exceptionally clean and located a very short shuttle ride to the airport

charge additional for wifi, it was a lot of walking before you saw an elevator, which they were so small; could barely

wifi is stable. but you always have to login again.

was charged for wifi, parking at checkout no one informed me about this at the time of check-in

only complaint i have is that the front desk receptionist didn t provide us with the wifi password or dining hours

my toilet in the first room i was in over flowed and me and my kids had to switch rooms at 2am because there was no staff on duty to fix the problem

staff were extremely helpful, breakfast was great, and for me it’s a nice place to stay when i need time to myself

kind staff, clean hotel, and excellent breakfast

great breakfast, comfortable, clean , and good price

breakfast now

cleanliness good breakfast renovated rooms

check out at noon, included an airport shuttle and free wifi.

good free wifi

very clean, spacious, had an indoor pool, fast wifi and free parking

free shuttle bus. stable free wifi.

only think that i was disappointed in was there was no free wifi for leisure guests

our room there were not enough hooks or towel bars to bar able to have my clothes and wet towels hung up -- i had to strew them over chairs and

we found the overall independent, non-corporate/chain feel of the hotel charming, and the bar staff at the connected restaurant was very friendly

attached bar was also good with a good menu

is located in a great area, just steps from other restaurants, shops and bars

on-site restaurant and separate bar were very nice

familiarity, price, breakfast

bonuses: hot breakfast, which was good

jetta pool in my room(136) didn't blow as hard as the room(135) i had last month

no pool

good breakfast clean room nice facilities including pool and gym comfy bed friendly staff

pool area was clean

pool is too cold!

the pool & hot tub were a great addition for the kids

pool is nice and the rooms are great

loved everything from our room to the restaurant food was really good too and kids eat free if your staying so that was a bonus

no pool or laundry

we had to take a two bed room that cost more than our reservation and next to the laundry room and elevator

laundry machines are not clean

laundry out of order

very disappointed with the trash in the hallway outside the laundry room left from before my arrival and was still there when i left the next day

difficulty signing in to wifi

problem on wifi

no real complaints the only thing was the internet connection was not that good without the hotel wifi

no breakfast, poor wifi, poor service

free wifi was slow. 2021 and still have to pay for faster wifi?

the whole breakfast was great

breakfast

kids running up and down the hall

and the pool is heated

my wife and i both noticed there weren't any security cameras in the pool area

the wifi is not really good

wifi worked perfectly

le to reserve for shuttle by airport wifi with their link and code)and great convenience that shuttle not only can take us to airport

friendly staff, clean room, good size and functional bathroom with all the amenities, good wifi, good breakfast and excellent free shuttle service to and from airport

friendly and helpful staff, great airport shuttle system

breakfast was included, and free laundry on site

customer service was great!clean comfortable lobby and room breakfast was good. great value.

updated room. cleanliness. excellent breakfast. quiet stay

was able to work out in the gym each

the complimentary breakfast was amazing

ud83dudc4dud83dude18 the friendliness of the staff and breakfast were just amazing

breakfast was fine. the public areas were airy and well-lit and modern and comfortable.

came back to book a few more days and second stay was room overlooking the pool and next to the gym

room was right next to the pool

i could not walk to a restaurant and called in room service.

bar and restaurant were not open

the pool

was no shuttle service from o'hare but the hotel does have a relationship with american taxi at a flat

shuttle ran too late to catch our flight so we had to rent a car

the fitness room was perfect!

i was given a wifi password even though the hotel description says that wifi is only in commonly used areas

no free wifi we had to go down to loby everytime we need internet

connecting to the wifi sometimes is hard.

breakfast was also pretty good, and there was wifi and comfortable beds to sleep in which was the most important part to us

quick check out for early flight was great, also having free access for wifi was good.

  no microwave,  no laundry,  people trying to open your door

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

i didnt like the funky smell in the laundry/ vending area

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant) important notes: - walls are paper thin, you

liked the motel, there is a laundry space which can be used using apps, which felt nice