i made reservations for at room with spa and when we got there the rooms were all sold out.

the spa tub was really nice and the hotel was close to lots of restaurants.

everything it was perfect absolutely suggest getting the spa room me and my husband loved it!

the spa tub was nice

the spa room

not alot of sugar free breakfast options.

came to the door with special service like breakfast accommodations

i was not able to eat so i can not comment on the breakfast

need to pay for everything example request for early check in need to pay $30

no breakfast but they did offer coffee in the room

we like the room with kitchenette. very practical, spacious and comfortable but

did not like the rudeness workers encountered from some customers about the breakfast choices

clean room, very good kitchen, supermarket in a 3mins car distance

breakfast is coffee, instant oatmeal in a cup with hot water, prepackaged muffins and granola bars

i like to stay here is because it feel like home. there is a laundromat and a kitchen i like it.

asked for late check out and was denied

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

the grill and free laundry

clean, comfortable rooms, 24 hour fitness, kitchen in the room and a pool

convenient, friendly staff, laundry facilities, gym, pool.

and the to go breakfast was great also

the property had complimentary laundry room, gym and pool

staff and the layout of the room were great and the complimentary parking, wifi and breakfast were really great

wifi was spotty and slow.

location, room, facilities, wifi, and bed we're all great.

staff, room size, wifi, dining monday thru wednesday, everything was perfect

great staff! very accommodating. clean. wonderful breakfast. nice pool.

could use new gym mats

laundry room was out of order

the swimming pool is nice a bit small, but there are no people for most of the time so i was enjoining myself

good hot breakfast and nice gym

staff continues to knock on your door after you've been given a late check out

really great modern design. comfortable bed. nice breakfast.

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use, might

breakfast could offer a few more choices . the soap is kind of thin.

loved the guest laundry

breakfast with sausage and eggs

really good breakfast, the restaurant in the parking lot has wonderful food.

breakfast was excellent with real scrambled eggs and real sausage

breakfast was great but wish it lasted longer....til 10 am not 9 am

breakfast in the hotel

could have more available laundry machines and have earlier and later laundry hours

there was no breakfast at this location ... and no restaurant or bar open!

staff, pool, room setup

the pool was amazing and a great way to relax

there is a pool but we missed the hours it was open

did not like the expensive coffee bar in the lobby

swimming pool wasn’t really big enough to get any exercise

pool had mildew/scum all along the bottom and was not swimmable

the breakfast was not included

breakfast buffet was cold- lukewarm, couldn’t cut pancake with knife

pool and gym were very nice.

cheap great price online wifi works great clean and affordable definitely recommend

the room was nice in clean and the water ran hot the wifi sucks no way to access the heat a fan was in the room no ac

mainly the wifi lol

wifi didn't work half the time

had to ask for wifi password wasn't given upon checkin

should have a whatsapp or wifi option to secure or request shuttle

rooms are clean, a/c did its job, free wifi, and beds & pillows were good

wifi

wifi is good

wifi was not password protected and my security does not allow connection to this type system

wifi was very weak sometimes

the wifi signal was practically non-existent in our hotel room

the rooms blocked my cellphone service so i had to use the wifi, which didn't work

original room was very hot, the hotel is dated and old looking, wifi was problematic

wifi was good too

no wifi signal in my room.

i like the free parking , great wifi, access to pool during the stay.

wifi was on the slow side

powerfull air conditioning was good as it was very cold day. wifi area range was not problem.

wifi only

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

the bed, the staff were great, bathroom was clean, good fridge, pool/hot tub/fitness area and sauna were really nice (indoor pool here and outdoor pool right

no outdoor seating. poor pool area.

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

well designed room, excellent, private, well maintained fitness/pool facilities.

able to walk to casino and some very good restaurants

this hotel had all of the amenities including a nice pool area and restaurant/bar area, even a bags game area by the lobby

it was close to rivers casino. very clean.

the location close to freeway, casino, nice mall, restaurants cool little kiddie area in pool

the location close to freeway, casino, nice mall, restaurants cool little kiddie area in pool

nice little gym and pool

the breakfast was one of the best complimentary breakfasts i have ever had

breakfast could have had few more items to choose from and the parking fee could have been more

i used the gym which had the necessary equipment

free shuttle runs every half an hour (during the day)

refreshing indoor pool

not very infant friendly, older kids would be fine

clean, fairly close to the airport, casino, & shopping, breakfast had more than enough

pool could have been given to use for a longer period

gym available, onsite parking

it was close to the casino and the breakfast buffet

east is across the parking lot as well as a casino

the restaurant was not full service, but the delicious food and full bar made up for it.

conveniently located with nice sized rooms and a good fitness center.

the location was across the street from rivers casino

good price and excellent room with a full kitchen

breakfast, convenient location, big rooms, lots of places to eat around the hotel and transfers to

are no ice machines in the hallways (front desk staff accommodated request), pool was very dirty and there were no towels available (however once asked, staff brought some out

there was a shuttle

shuttle

also when we went down for a swim the pool had been invaded by screaming kids, running and jumping in the pool

we used the free shuttle to the blue line transit

the shuttle works great and the drivers are very helpful too

the staff was wonderful the bed was plush the room was clean and the breakfast was delicious

the breakfast has a diverse range of products such as oatmeal, fruits, waffles, scrambled eggs, yogurts

wifi is not working properly, even if i sought help from the front desk, still it did not work

wifi is horrible

didn t like how our room wasn t thoroughly cleaned, the wifi was very slow and the tv does not work

we couldn't get hooked up to the wifi

the wifi was hard to log into ended up not using it.

cleanliness...breakfast...shuttle service

shuttle service ends at 10pm and breakfast starts serving at 6am

i love the staff so friendly and just helpful and breakfast is a plus

the free shuttle and prompt pick up at ord was so refreshing after a long day of travel.

breakfast could be better

2018, close to the airport, wifi must be free for all rooms

you had to pay for wifi

charged extra 13$ for wifi.

free wifi, for the price of the stay, wifi should have been included

had to pay $30 to park for one night. also had to pay for wifi.

also one of the best breakfast services out there

staff was very helpful ans the breakfast buffet

breakfast could of been better

the gym was lacking in equipment

i did not check the gym or pool though

it had a kitchen included which seems very rare in any room i’ve ever been in

big suit clean,kitchen,livingroom, tv,

large, comfortable room with a small kitchen.

the access to laundry, vending and a workout room were all great

i got a bed, a shower, a bath, a tv, a lounge, a desk, an ironing area, and a full kitchen

clean & comfortable. friendly & accomodating staff with a great breakfast bar!

the pool and the gym are good and pretty new. room was ok. lobby was clean.

indoor pool is a plus and close to airport even better

kids running around

that we don’t like but maybe to improve the heater in the pool, in the website says all year round so we expect a heated pool and it was warm

breakfast is nice and the gym is also functional and to my liking

the breakfast was not good.

great room, large, kitchenette, clean and great amenities.

allstate arena, clean room, kitchen with utensils, mini dishwasher, fridge and microwave, comfortable bed, bathroom necessities

free breakfast

came for the price is right game show, we came with our kids, my in-laws and some of my co-workers

the shuttles and fee parking are exceptional. nice gym and pool.

the gym, swimming, free wifi and computers for printing out your boarding pass.

clean nice staff great lobby and loved the restaurant for breakfast and shuttle to airport

location, bed, gym

desk caught it and adjusted, which i thought i d be happy with couldn t connect to wifi under either room number

also wifi was impossible to connect to on the 3rd day of my visit and stayed that way consistently

warned-there's no airport shuttle as advertised, no breakfast, extremely slow, shotty wifi, broken vending machine, poor cust

ere was trouble logging in to the hotel wifi, so they bypassed the login

facility did not have wifi

location free wifi free breakfast and free shuttle service

-unstable wifi connection at times -running out of coffee late in the afternoons

the room was nice! comfortable bed airport shuttle functioning wifi

lot was rough, heavy rain which caused parking lot to be extremely flooded, also wifi was bad

i also didn t like that they didn t have wifi in the room

00 for wifi

wifi is not

you have to pay $10 for wifi

wifi is not free but they waive the fee if you are a marriott rewards member which they signed me

paid wifi access to the pool

wifi didn't work properly, i couldn't work from my room in the evening.

wifi was spotty in our room and the concierge wasn t very interested in the problem

wifi wasn't good

wifi - it would drop my connection every 45 minutes

the dot) and then i would have to wait up

warmer for the eggs needs to be working for breakfast.

excellent breakfast selection changed daily

no breakfast due to covid-19

the free breakfast, the laundry room, awesome

room lay out with mini kitchen very comfortable

also i had to use the hotel computer and printer

one thing i didn't like and that was the wifi i could connect but it was sooo slow

the facilities are nice, the wifi worked fine, room was clean and organized in a good way

mainly wifi at hotel it goes off every 5mins and ask to reconnect

couldn't log in to wifi either

was over booked and we came with two grown kids and were offered king size room

the kids and me watch movies on our ipad

room design and comfort. bar/lobby area. gym and pool

didn't care full the pool be closed.

pool was cloudy looking

breakfast was bad.

breakfast is in brown bags that are handed over to guests in the lobby.

no breakfast

breakfast is

the breakfast was pretty stingy.

breakfast was simple, our kids like waffle machine

thought the breakfast could have been a little better

older folks or those with bags and kids may not appreciate that

breakfast was great

large pool, business area available, and good size workout room with a large tv

wifi should be free of charge

free wifi was available, but very slow. paying extra for usable wifi seems outdated to me.

also, it was difficult to access the wifi

wifi didn't work well either

room was big, bed is comfy, water heater, wifi. spacious window view.

printed in the room that i could find), which wasn't working once i managed to connect to the wifi (as an international traveller my roaming doesn't always work and costs too much) so couldn't (-)wifi could have been better (-)didn't know there was a fee for parking and wifi! it's 2021. what a joke! (+)on the same page with communication of how to park or how it works at check in , and finally no wifi for my room as a hilton silver member

we loved the downstairs bar area

very friendly and welcoming reception staff who were more than helpful with late check out requirements for late flight

ordered breakfast from room service and enjoyed the portion sizes and quality of the food

i ordered room service twice and the food was good and the prices were not too expensive.

it was great to have a shuttle to the airport.

the free beer and appetisers, the pool was small but lovely and warm

hotel is only a short drive from o’hare and offers a shuttle to and from the airport which was perfect and easy

although i did not use it to navigate the city, the complimentary o'hare airport shuttle service was nice

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was fantastic

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

i didnt like the funky smell in the laundry/ vending area

  no microwave,  no laundry,  people trying to open your door

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant) important notes: - walls are paper thin, you

laundry facilities on the premises is a great idea.

liked the motel, there is a laundry space which can be used using apps, which felt nice

annoyingly, the burner units in the kitchen kept flashing and i couldn't turn the thing off, though i never used it

the kind staff, lovely breakfast and amazing beauty and history of the hotel

beautifully decorated for the holidays and a wonderful breakfast!

it made us very uncomfortable, he looked like he worked in the kitchen

everyone was so friendly. the breakfast was great and the location was perfect.

the pool and hot tub were clean and fun

really appreciated the hotel shuttle service

breakfast nor bar sue to covid-19, but the cleanliness was outstanding

the bathroom had a step in bath and no bar for the (very low) toilet

the bar closed at 10.

breakfast to order, the best coffee, evening reception, heated indoor pool.

great hotel. easy access. nice restaurant. great breakfast.

but it’s not the properties fault, kids will be kids

could not use pool or gym

also the breakfast was better than most of hotel breakfast i

complimentary breakfast every morning

a variety of outdoor activities: pool, basketball, volleyball

the room was very clean and comfortable. the breakfast was great!

everything was clean; - breakfast was fresh and nice; - at night time it is silent, all you can hear it’s ac:) - great

very clean, love the full kitchen..

is difficult to find the shuttle at terminal 5, but this just because of the huge number of the parked machines and

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag * no facility to do ironing of clothes * poor infrastructure * very poor breakfast * if

a 24 hour shuttle would be better

equipment in fitness room did not work

size room, the laundry was a bonus

also the wifi is soooo slow you cant rely on it for anything

parking attached, 24 hours reception, close to public transport, big comfortable room, stable wifi

had issues with wifi while we were there

wifi connection on 8th floor had an incredibly spotty connection

no wifi

the desk is roomy and wifi is decent

wifi kept falling

during my stay

ud noise) wifi failure

wifi was really bad

good bar & restaurant onsite- very reasonable prices

they had a gym and on-site bar that served a limited menu of bar snacks

hidden gem! excellent condition, very clean, friendly staff, great bar & restaurant!

com app they only allowed me to stay on the bottom floor, next to the bar and casino

no guest laundry room

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

i also like that there was no pet fee for bringing our

also wifi was inaccessible

room size was good and thankful for wifi

there was no wifi

lack of parking

free parking in chicago

it should be)

stable wifi, fast enough for working and included in room-rate

the wifi was included and was fast

really really bad wifi, could not effectively work and was advised to forget the network and reload multiple

i could not connect with the wifi

the room had incredibly good heat, the bed was comfortable, and there was easy access to the gym, which is open 24/7

staff were charming, wife loved the gym, great room

the room was very clean, the gym well equipped, and the lobby/bar attractive

space, location & the gym!

bar availability and availability of food seemed inconsistent

no wifi in room. had to go to lobby

breakfast was also pretty good, and there was wifi and comfortable beds to sleep in which was the most important part to us

be careful; you may need to pay for wifi.

wifi isn't free

no free wifi we had to go down to loby everytime we need internet

(they provided shampoo, conditioner, and bar soap

extremely friendly staff. great that the fitness center was open 24 hours a day.

good fitness center for basic needs

the bar and restaurant were used daily and were very nice

so close to all residential halls, perfect to spend a couple of days visiting northwestern kids

the wifi is not really good

friendly staff, clean room, good size and functional bathroom with all the amenities, good wifi, good breakfast and excellent free shuttle service to and from airport

the wifi worked well and the breakfast was great

twitch and youtube music is not working via the free wifi provided

wifi was quick and easy to access

super early check in. really appreciate that!

i was a little confused about the breakfast timing or what to do during breakfast.

have a mini fitness room, which is good enough for morning exercise

no free breakfast due to covid but they did have juice and coffee

breakfast time was so fast and early wish it had a pool or hot tub

i overslept and missed breakfast, but it was still offered to me

rooms are spacious and clean, amazing beds good wifi ok tv restaurant is very good

good free wifi

very clean, spacious, had an indoor pool, fast wifi and free parking

free shuttle bus. stable free wifi.

fast reliable free wifi

loved the fact that it had a kitchenette. that was very cool.

loved the full kitchenette i didnt have to good out to get food at restaurant and spend more money

there's a great pancake house 1 mile away, a small gym and a laundry room on the premises

having a laundry facility and gym on site was fantastic

pet friendly and you will be charged $25 for the pet fee

the information peraon didnt give us the wifi, we need to ask him for

wifi, super helpful staff and very convenient airport shuttle

air conditioning and wifi both worked worked well

wifi was extremely slow and unreliable

there are no good channels on the tv, but there is wifi so you can watch youtube or netflix

and easy check-in; friendly staff; clean, spacious room; free, working wifi; free breakfast

wifi speed!

a special promo code for free access - this may not always be the case as they posted rates for wifi

wifi worked well

very good wifi,

to the airport, fee wifi, free shuttle and an ok sports bar

wifi in all areas and free parking

slow wifi and very loud air conditioning

wifi was not working when i check-in, and there's no it to help as it was sunday night

my computer could not get on the wifi --probably an issue in my firewall

early check in granted immediately after requesting it

very basic breakfast: just a packed cinnamon roll and drinks.

breakfast wasn't provided but was included in the bill

better breakfast needed

there was a decent breakfast with juices, coffee, yogurts, honeybuns, muffins, pancakes, oatmeal etc

kitchen, bathroom and bedroom are clean

the space itself and the kitchen

a basic room with a digital lock opening in to three bedroom apartment with one shared bath and a kitchen

instead you have your own private entrance into the unit then a door that leads to the kitchen

the property was cleaned everything was in perfect order i was able to use the kitchen which was great because i love homemade

the side door didn't open with a key card. the gym equipment should be more updated.

the free breakfast

was very helpful that we were allowed to take out our breakfast

service from the person that booked us in was excellent as was was the breakfast

shower is amazing, delicious breakfast and got a early check in!

wifi was also much faster than expected

the wifi is poor the cable channels is poor the tvs need to be updated

couldn't use the wifi

free wifi was slow

the hallways are a bit dated, and the wifi was spotty

the internal gym is a nice to have after a long day of driving

bacon for breakfast!

gym, good breakfast, easy to park

location and gym

very nice affordable room with everything i needed. the breakfast buffet options were perfect.

breakfast included in a warm and down-to- earth environment with kind and helpful staff

had a spacious room and the staff was understanding and pleasant even allowing us an early check in

early check in

breakfast now

the breakfast and cleaning

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

laundry room and vending machines on premises but there’s hours of operation

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

it's fine but if you have little kids, it's a trek

very clean, well located hotel. nice pool, great breakfast and restaurant

went with kids; ugh

it is in the airport . the food and bar are available untill 11pm.

the fitness center was also clean and organized

property accommodated our early check in prior to the beer festival we attended