breakfast & the pool

i did not check the gym or pool though

new rooms, great beds, awesome breakfast and friendly staff are part of the refreshing lodging experience you get here

breakfast could of been better

spacious room, nice little pool and gym, comfortable beds, and withing walking distance to car rental

the beds where comfortable. the kids enjoyed the pool

kids running around slamming the door

kids sleeping on the sofa didn’t get any duvet only blanket :(

the pool and the gym are good and pretty new. room was ok. lobby was clean.

cleanliness, and comfortable bed, location, breakfast was good, complementary items

rooms are clean, a/c did its job, free wifi, and beds & pillows were good

wifi was not password protected and my security does not allow connection to this type system

wifi is good

wifi

rge desk, fast wifi, good a/c)

the breakfast was

it has a gym and an access to pool

location ( right in front of the arena), it's clean and fresh. great vibe and great breakfast.

beds were comfy, location was ideal for the all state arena. the shuttle was a massive benefit

gym was too hot and the ceiling was too low, so that if you wanted to do a pull-up, you would have

nice clean room, nice pool and spa, walking distance of rivers casino.

i love there happy personal and they help as much with my kids party

hey kids who don

the location was perfect near rivers casino

the food was good and the beer and bar

allstate arena, clean room, kitchen with utensils, mini dishwasher, fridge and microwave, comfortable bed, bathroom necessities

would have liked a spin dryer near pool, and plastic bags to take wet swimming costume on flight

the gym was also well equipped for my needs

the breakfast was not good.

it is very close to the airport and has a free shuttle

5 min from airport and casino

gym equipments need to update.

i was wanting a hot tub but there was a nice kiddy pool if you had little ones

pool was clean and stocked with fresh towels

great gym!!

-unstable wifi connection at times -running out of coffee late in the afternoons

bed, good size room, good wifi

the room was nice! comfortable bed airport shuttle functioning wifi

wifi is almost unusable, the bandwidth is not enough to load any kind of website, and it is pretty

couldn't connect to the wifi

refreshing indoor pool

staff was super nice, the kids loved the pool and i enjoyed the 24/7 coffee

great staff and a sufficient gym

very comfy and clean room! really nice gym. good breakfast and very friendly people

customer service awesome housekeeping love the area my kids definitely enjoyed their time staying there

east is across the parking lot as well as a casino

it was close to the casino and the breakfast buffet

location, customer service, amenities, courteous and prompt shuttle service

the location was across the street from rivers casino

there is a casino right across the street with a few restaurants to choose from

clean. lobby bar was nice.

breakfast could have had few more items to choose from and the parking fee could have been more

shuttle was excellent

we liked how it has the pool on site, the bar and also a small table pantry/connivence small for snacks

nice little gym and indoor pool

clean and comfortable room. shuttle to the airport.

the breakfast was good, not outstanding

breakfast options could have been better

the free breakfast was great with a wide variety of items to choose from

room/apartment featured two bedrooms on a suite, as well as a living room and kitchen, providing an exceptional living space

wifi was not so good, unstable sometimes

free wifi, free airport shuttle pick up, store my luggage was bonus

wifi was spotty

didn t like how our room wasn t thoroughly cleaned, the wifi was very slow and the tv does not work

wifi is horrible

rooms are super spacious, extra clothes hanging area, sofa, kitchen, big refrigerator, and a desk

it had a kitchen included which seems very rare in any room i’ve ever been in

it had a huge closet kitchen that reminded me of a studio apartment complete with living room

i got a bed, a shower, a bath, a tv, a lounge, a desk, an ironing area, and a full kitchen

they had laundry options and also breakfast

wifi wasn't good

the dot) and then i would have to wait up

buffet was great and my lady was able to finish up some work before checkout

wifi was spotty in our room and the concierge wasn t very interested in the problem

services were very accommodating

loved the location. shuttle drivers were great.

gym was large and well equipped

airport free shuttle

pool was very cloudy are kids were not happy about that, the rooms were over priced, air conditioner was very noisy and the

shuttle to ohare was perfect

the facilities are nice, the wifi worked fine, room was clean and organized in a good way

wifi hard to get in 1401

wifi was poor.

mainly wifi at hotel it goes off every 5mins and ask to reconnect

couldn't log in to wifi either

printed in the room that i could find), which wasn't working once i managed to connect to the wifi (as an international traveller my roaming doesn't always work and costs too much) so couldn't (-)wifi could have been better (-)didn't know there was a fee for parking and wifi! it's 2021. what a joke! (+)on the same page with communication of how to park or how it works at check in , and finally no wifi for my room as a hilton silver member

very friendly and welcoming reception staff who were more than helpful with late check out requirements for late flight

very clean, very modern, airport shuttle, restaurant

ordered breakfast from room service and enjoyed the portion sizes and quality of the food

up after a last minute call from the airport, to the staff at the front office, the breakfast bar as well as the pleasant surprise of a clean, new room

room was big, bed is comfy, water heater, wifi. spacious window view.

airport shuttle service is excellent and wifi is excellent

wifi should be free of charge

also, it was difficult to access the wifi

free wifi was available, but very slow. paying extra for usable wifi seems outdated to me.

2018, close to the airport, wifi must be free for all rooms

charge for wifi in the room

had to pay $30 to park for one night. also had to pay for wifi.

nor, to my amazement, do they offer free wifi in the room

you had to pay for wifi

wifi only

wifi was on the slow side

the wifi is super weak

powerfull air conditioning was good as it was very cold day. wifi area range was not problem.

i like the free parking , great wifi, access to pool during the stay.

s 2017) that's like paying for hot water

wifi isn't free

connecting to the wifi sometimes is hard.

i was given a wifi password even though the hotel description says that wifi is only in commonly used areas

no wifi in room. had to go to lobby

warned-there's no airport shuttle as advertised, no breakfast, extremely slow, shotty wifi, broken vending machine, poor cust

ere was trouble logging in to the hotel wifi, so they bypassed the login

also wifi was impossible to connect to on the 3rd day of my visit and stayed that way consistently

to block out the light, friendly and practical staff

facility did not have wifi

microwave not very clean. nor the laundry

the kids loved it

the shuttle works great and the drivers are very helpful too

catch a pace bus to the station during the day and you can ride to o'hare and catch the airport shuttle back to the hotel every 30 minutes if you don't want to walk in the dark in the evening

instead we had to transport kids and luggages to the nearby hyatt to park and ride to airport

  no microwave,  no laundry,  people trying to open your door

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant) important notes: - walls are paper thin, you

liked the motel, there is a laundry space which can be used using apps, which felt nice

i didnt like the funky smell in the laundry/ vending area

i like that the pool was open breakfast was great and housekeeping was great every day

to cta, shuttle took us right to airport and we got on the train to downtown

front desk help was great! breakfast too

though i didnot use, swim pool and spa look great

no plastic bag for laundry

fast reliable free wifi

good free wifi

free shuttle bus. stable free wifi.

very clean, spacious, had an indoor pool, fast wifi and free parking

check out at noon, included an airport shuttle and free wifi.

i also like that there was no pet fee for bringing our

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

the wifi worked well and the breakfast was great

really liked the size of the room, amenities

friendly staff, clean room, good size and functional bathroom with all the amenities, good wifi, good breakfast and excellent free shuttle service to and from airport

friendly and helpful staff, great airport shuttle system

wifi was quick and easy to access

wifi, super helpful staff and very convenient airport shuttle

wifi for a 1/4 of an hour

the information peraon didnt give us the wifi, we need to ask him for

convenience: inclusive breakfast

no wifi

good bar & restaurant onsite- very reasonable prices

please also be reminded there is no laundry in the hotel

the restaurant and bar are a great feature

rooms were very clean. bed was super comfortable. bar was nice and food was good.

and the weekend breakfast at the hotel bar was delicious

there's a great pancake house 1 mile away, a small gym and a laundry room on the premises

the beds are so comfortable laundry is free

the small kitchenette and desk aspect

location to airport and the fact that they have shuttle service

it is like a small apartment with the large bathroom and the stocked kitchen supplies

nice, beds were very comfy, everything was clean, the complementary toiletries very nice, and wifi was great

wifi worked well

very good wifi,

and easy check-in; friendly staff; clean, spacious room; free, working wifi; free breakfast

free wifi, free breakfast and free parking were huge appeals

hotel is only a short drive from o’hare and offers a shuttle to and from the airport which was perfect and easy

since it was being renovated, the pool was closed. but we knew that prior to booking

one thing that caught me off guard was that the shuttle was running not even each an hour and i had to take uber to the airport and in the snowy

no shuttle to o'hare.

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer service was

i didn't use the pool or weight room but it looked like there was a good amount of equipment to be used

very clean and comfortable. loved the 24/7 gym too

didn't have breakfast,but it looked good.

great room and pool was nice. breakfast was great.

one of the treadmills n the gym made a loud squeeking sound so, we just didn't use that one...

my computer could not get on the wifi --probably an issue in my firewall

to the airport, fee wifi, free shuttle and an ok sports bar

wifi was spotty, other than that everything was good

wifi is poor. no parking at all

the wifi was great to have and breakfast was simple but sufficient

i was a little confused about the breakfast timing or what to do during breakfast.

breakfast was the same as any other hotel that's reasonable priced

have a mini fitness room, which is good enough for morning exercise

the price, the free parking, the great breakfast, the clean room

i overslept and missed breakfast, but it was still offered to me

wifi didn't work half the time

cheap great price online wifi works great clean and affordable definitely recommend

had to ask for wifi password wasn't given upon checkin

the room was nice in clean and the water ran hot the wifi sucks no way to access the heat a fan was in the room no ac

mainly the wifi lol

to the covic-19 not being able to have the breakfast offered which is understandable and not having stores a bit closer i don't own a vehicle

the breakfast and cleaning

breakfast now

had a spacious room and the staff was understanding and pleasant even allowing us an early check in

cleanliness good breakfast renovated rooms

kids running back and forth all night not very. clean old hot tub jets didn’t work

the staff was not accommodating. we were with 3 kids and they kept us waiting on the reception.

it also offered an airport shuttle and free parking

not when the kids not i needed to listen to for four hours

great staff. clean room. nice breakfast.

really quiet place, nice breakfast and cheap. i loved it

the room was clean, breakfast was good & staff was friendly.

came to the door with special service like breakfast accommodations

no breakfast but they did offer coffee in the room

cut fruits in breakfast

spa hose didn't work

the spa tub was really nice and the hotel was close to lots of restaurants.

no pet fee for our miniature dachshund

i made reservations for at room with spa and when we got there the rooms were all sold out.

the spa room

even has laundry room for guest use

close to bus station and other commodities such as laundry washing, diners etc

he gave us a late check out so we could sleep

asked for a late check out i was told no check out is 11am no acceptions i was like wow

close to the airport. great value. clean. nice stuff. laundry on site.

wifi didn t work

given room 334 with no wifi, no coffee pot, lamp without shades, bed made up without comforter, poor lighting

carpet was stained, some power outlets in the room were awkwardly placed, wifi wasn't working upon arising the next

good wifi. the staff was helpful to try to resolve our issues.

wifi was poor and restricted

loud kids running down the hall screaming

was kids running down the hall both nights i stayed and late at that i told the staff the first night

was some type of dirt ring around the pool, it might need to be cleaned a little more aggressively

plenty of options and for kids too

pool area was to cold and not enough towels

would be nice to have an airport shuttle

closes early and no restaurant or bar available after that not good service in case you have to stay on for a

was no shuttle service from o'hare but the hotel does have a relationship with american taxi at a flat

nice hot tub/pool area! room was clean!

bar and restaurant were not open

on sight vending and laundry

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

i liked the layout of the hotel, had laundry and snack machine in one area.

asked for late check out and was denied

was good but the breakfast can be improved with more options and also the gym to include more

handy having a guest laundry and front desk selling detergent

gym needs to be amped up, but it’s okay.

loved the guest laundry

really great modern design. comfortable bed. nice breakfast.

the pool was not working properly. carpet was worn and needed cleaning.

rooms on the first floor lack of sun light. cold pool. tiny fitness room

breakfast we paid for when we booked the hotel was great, and the availability of the coffee and bar is so convenient

very friendly and helpful staff. free parking. pool.

did not like the expensive coffee bar in the lobby

cannot speak to the pillows as we always carry our own but the beds are comfortable and the breakfast is good

breakfast was great but wish it lasted longer....til 10 am not 9 am

nice rooms, clean facilities, pleasant staff, good breakfast, and good location.

could have more available laundry machines and have earlier and later laundry hours

the laundry eo was centrally located

the wifi was poor quality and they did not have signal boosters

the wifi signal was practically non-existent in our hotel room

wifi was good too

original room was very hot, the hotel is dated and old looking, wifi was problematic

wifi was very weak sometimes

the wifi is poor the cable channels is poor the tvs need to be updated

couldn't use the wifi

wifi was also much faster than expected

free wifi was slow

the hallways are a bit dated, and the wifi was spotty

shuttle when call

who helped me at the front desk was very nice, and offered to waive the early check in fee

motel offers shuttle to airport

second thing is a shuttle

airport shuttle. nice driver

the free breakfast

very clean very friendly staff great breakfast great location highly recommend!

service from the person that booked us in was excellent as was was the breakfast

i also enjoyed the very delicious and surplus breakfast that was served

gym made me a little disappointed

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

laundry room and vending machines on premises but there’s hours of operation

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were very nice and helpful also

the hotel was very clean, the staff nice very nice and the breakfast very good !

breakfast was great, if you get up soon enough!

gym, good breakfast, easy to park

superb! clean, modern and amazing, delicious breakfast

very nice affordable room with everything i needed. the breakfast buffet options were perfect.

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

free continental breakfast as well

pool was well cared for

thought the breakfast could have been a little better

our favorite feature was the pool

love this hotel, our room was huge, great breakfast, amazing location, love the underground parking

the pool area was the best hotel pool area i’ve ever been to.

went with kids; ugh

pool was warm, fitness center was clean

location was convenient and the parking was awesome

was very comfortable, the pool - omg the pool - was like bath water

property accommodated our early check in prior to the beer festival we attended

breakfast was limited to packaged muffins and bars, and oatmeal

kitchen

also, it is good idea to include a toaster in the kitchen

it says breakfast included when actually it's only a snack breakfast. should change on website.

items for the kitchen were not available and one day toilet paper was not available

pool under renovation at the time.

we enjoyed the facilities, the pool was clean and warm enough for kids to splash for an hour

the pool was great for the kids

new, clean large suites with all the amenities. nice breakfast.

the pool area temp was humid. towels were not available at the pool.

well designed room, excellent, private, well maintained fitness/pool facilities.

great pool area with sauna and hot tub

the pool and hot tub

the pool was little cold and a bit dirty.

gym is fine business room is good , you can take printouts of you want shuttle service for near

also, completing with the hoards of kids at breakfast on the weekend is getting old

listed amenities i thought this had a bigger kitchenette

kitchenette was useful

the kids were looking forward to the pool

size of the rooms, the laundry facility and the excellent guest service from hotel employee at the front, every time i

breakfast wasn't so grand with a lot of variety

there was no breakfast available. ud83dude22

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

more food options for breakfast.

did not have breakfast, i had to rush to the airport

it has a kitchenette and a laundry room

breakfast is basic serve

great laundry facilities, very useful to have

i had to stay over almost a week, and it was convenient, and having a small kitchen and coin laundry was great

the kitchen was very helpful and the room was bright and spacious

wifi was spotty and slow.

staff, room size, wifi, dining monday thru wednesday, everything was perfect

staff and the layout of the room were great and the complimentary parking, wifi and breakfast were really great

location, room, facilities, wifi, and bed we're all great.

grab n go no pool

the housekeeping, maintenance, and kitchen staff are on-point

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

i enjoyed being able to cook in the kitchen in my room

clean, comfortable rooms, 24 hour fitness, kitchen in the room and a pool

free onsite laundry is a huge bonus

warmer for the eggs needs to be working for breakfast.

good location, close to offices and gym.

no breakfast due to covid-19

it is great to have a mini kitchen to help cut costs of going out to eat for every meal.

kitchen in the suite was great

the laundry facility was $3

strong odor of natural gas immanent from laundry room

early check in, clean room, pleasant staff, lowest rate in the area

elavator not working laundry machine out of order

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

the wifi signal is poor. the location is far from the down town

very good breakfast. clean, nice pool area, wifi worked well.

our last major complaint is the wifi

such as breakfast hours, wifi info, check-out time, etc

better parking for guest

the atmosphere was nice. the kids liked the pool and the gym

cleanliness, courteousness of the staff, indoor swimming pool and exercise facility. location

the atmosphere was nice. the kids liked the pool and the gym

nice lobby and bar and very comfortable bed. quiet and used the workout room and hot tub

kids running on the floors all day and night keys not working to room poor lighting in th

pool had mildew/scum all along the bottom and was not swimmable

bar was delicious and our young grandsons were most pleased with their breakfast choices

the small breakfast and its limitation

advertising of working jaccuzi in pool area

rooms spacious. breakfast very nice with a lot of choices. van service to airport included

broken glass in front door. not much of breakfast.

breakfast was not what i expected

not much for complementary breakfast.

had a nice size kitchen so we didn’t have to go out for every meal

the breakfast was ok....

pool open early and close late, free wifi, free breakfast.

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

clean room, free wifi, fridge in room.

friendly staff, comfortable bed, free wifi, nice size tv.

no pen or paper or wifi or microwave to heat up food

there was no wifi

also wifi was inaccessible

room size was good and thankful for wifi

not a ton of parking but it worked out v

they let me do early check in and late check out free of charge, which was great

hotel has a bar and fire-pits, lap pool and everything is spotless

pool table, jenga, cozy couches, tables to sit at

staff was very helpful and kind, and most of all the 24hr pool table!

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

pool kind of small. would have liked a hot tub