came to the door with special service like breakfast accommodations

absolutely nothing i didn't like, i just wish there were more varieties of breakfast selection

i was not able to eat so i can not comment on the breakfast

the room was clean, breakfast was good & staff was friendly.

not alot of sugar free breakfast options.

i made reservations for at room with spa and when we got there the rooms were all sold out.

spa hose didn't work

the spa room

the spa tub was really nice and the hotel was close to lots of restaurants.

everything it was perfect absolutely suggest getting the spa room me and my husband loved it!

we like the room with kitchenette. very practical, spacious and comfortable but

did not like the rudeness workers encountered from some customers about the breakfast choices

clean room, very good kitchen, supermarket in a 3mins car distance

breakfast is coffee, instant oatmeal in a cup with hot water, prepackaged muffins and granola bars

i like to stay here is because it feel like home. there is a laundromat and a kitchen i like it.

mainly the wifi lol

the room was nice in clean and the water ran hot the wifi sucks no way to access the heat a fan was in the room no ac

cheap great price online wifi works great clean and affordable definitely recommend

had to ask for wifi password wasn't given upon checkin

wifi didn't work half the time

good hot breakfast and nice gym

breakfast ok for the price nothing fancy

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned, your clothes will

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they didn’t have change so i ended up having to go to a laundromat anyway

breakfast with cool pancake machine and cinnamon rolls sooo delicious

location, room, facilities, wifi, and bed we're all great.

staff and the layout of the room were great and the complimentary parking, wifi and breakfast were really great

staff, room size, wifi, dining monday thru wednesday, everything was perfect

wifi was spotty and slow.

staff and the layout of the room were great and the complimentary parking, wifi and breakfast were really great

the wifi was poor quality and they did not have signal boosters

original room was very hot, the hotel is dated and old looking, wifi was problematic

wifi was good too

wifi was very weak sometimes

the wifi signal was practically non-existent in our hotel room

much chlorine in the pool

the breakfast has a diverse range of products such as oatmeal, fruits, waffles, scrambled eggs, yogurts

kids screaming and yelling poolside when you're trying to relax poolside

also when we went down for a swim the pool had been invaded by screaming kids, running and jumping in the pool

convient laundry area, gym and

advertising of working jaccuzi in pool area

breakfast bar was delicious and our young grandsons were most pleased with their breakfast choices

breakfast buffet was cold- lukewarm, couldn’t cut pancake with knife

staff and very clean, liked the welcome packages and the decorations , the gym was also good

the bar and restaurant was closed. i wish they had a refrigerate in the room.

i enjoyed being able to cook in the kitchen in my room

clean, comfortable rooms, 24 hour fitness, kitchen in the room and a pool

clean, comfortable rooms, 24 hour fitness, kitchen in the room and a pool

quiet, great housekeeping staff, friendly front desk staff, wonderful pool, and delicious complimentary breakfast

the breakfast was amazing

the wifi worked flawlessly everywhere in the facility.

had to pay $30 to park for one night. also had to pay for wifi.

fee for parking and unnecessary accidental, wifi

charged extra 13$ for wifi.

nor, to my amazement, do they offer free wifi in the room

ere was trouble logging in to the hotel wifi, so they bypassed the login

breakfast was good. room was comfortable. free. parking and wifi.

wifi and no reception

desk caught it and adjusted, which i thought i d be happy with couldn t connect to wifi under either room number

worest hotel i have booked, no shuttle, no wifi internet, no breakfast and no service at all

room size was good and thankful for wifi

also wifi was inaccessible

there was no wifi

free parking in chicago

they let me do early check in and late check out free of charge, which was great

the hotel decor was cute, the staff were friendly and helpful, and the breakfast was nice

beautiful, old, charming inn. breakfast in the large parlor room was a delight.

continental breakfast is delicious

excellent breakfast

everyone was so friendly. the breakfast was great and the location was perfect.

rge desk, fast wifi, good a/c)

should have a whatsapp or wifi option to secure or request shuttle

wifi was not password protected and my security does not allow connection to this type system

wifi

rooms are clean, a/c did its job, free wifi, and beds & pillows were good

only negative when trying to use the bar area the bartender told us we need to hurry and could only order one drink , mind you it was

restaurant and bar were excellent

hey kids who don

the water of the pool a little bit cold.

laundry room and gym are good

the bar closed at 10.

breakfast nor bar sue to covid-19, but the cleanliness was outstanding

great desk and bar staff!

the restaurant is good, though i wish i had had time to investigate other services like the bar and the pool

really appreciated the hotel shuttle service

it was close to the casino and the breakfast buffet

there is a casino right across the street with a few restaurants to choose from

the restaurant and bar was closed.

east is across the parking lot as well as a casino

the restaurant was not full service, but the delicious food and full bar made up for it.

also the wifi is soooo slow you cant rely on it for anything

no wifi

wifi signal seemed weaker than other places

parking attached, 24 hours reception, close to public transport, big comfortable room, stable wifi

wifi connection on 8th floor had an incredibly spotty connection

during my stay

wifi didn't work half the time.

ud noise) wifi failure

wifi kept falling

the desk is roomy and wifi is decent

didn t like how our room wasn t thoroughly cleaned, the wifi was very slow and the tv does not work

wifi is horrible

the wifi was hard to log into ended up not using it.

we couldn't get hooked up to the wifi

wifi is not working properly, even if i sought help from the front desk, still it did not work

staff were charming, wife loved the gym, great room

bar in the evening

space, location & the gym!

for example we were unaware that there was laundry facilities in the hotel

bar on main floor is a great place to relax and watch activity on the main street

super early check in. really appreciate that!

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

asked for late check out and was denied

the morning breakfast was a good start to the day

marks; location, staff, cleanliness, comfortable bed/room, parking, premium cable tv and hot breakfast

safe and convenient location and great breakfast and beds! staff were really nice!

there used to be a guest laundry but it was no longer functional

the breakfast was good in correlation with the charges

(they provided shampoo, conditioner, and bar soap

extremely friendly staff. great that the fitness center was open 24 hours a day.

good fitness center for basic needs

the bar and staff were very personable

so close to all residential halls, perfect to spend a couple of days visiting northwestern kids

breakfast in the hotel

cannot speak to the pillows as we always carry our own but the beds are comfortable and the breakfast is good

really good breakfast, the restaurant in the parking lot has wonderful food.

nice rooms, clean facilities, pleasant staff, good breakfast, and good location.

the laundry eo was centrally located

very friendly and helpful staff. free parking. pool.

clean,comfort, bar in the lobby, friendly staff

staff, pool, room setup

pool water was cold

the safety bar in the shower wasn’t secured to the wall

had a weight room and an inside ( small) pool for exercise

clean hotel near the airport. modern. has a pool, gym, great easy breakfast options.

the room was modern and clean. my kids loved breakfast. would definitely stay again.

nice very clean gym and equipment

i saw kids took a bagel and put it back

nice warm indoor pool, good breakfast and free airport shuttle also included

excellent price, access to airport, and free shuttle

nice warm indoor pool, good breakfast and free airport shuttle also included

the breakfast was one of the best complimentary breakfasts i have ever had

breakfast could have had few more items to choose from and the parking fee could have been more

the dot) and then i would have to wait up

the wifi was very poor!

wifi was spotty in our room and the concierge wasn t very interested in the problem

wifi was the best i have experienced in a hotel

buffet was great and my lady was able to finish up some work before checkout

no wifi signal in my room.

wifi was on the slow side

wifi only

the wifi is super weak

i like the free parking , great wifi, access to pool during the stay.

no sweets at free breakfast

breakfast is excellent in quality and variety

love the breakfast,location view,indoor pool and how clean it is.

beautiful and so clean, the staff very friendly and helpful, convenient parking, and great shuttle (and driver) to the airport

friendly, helpful, and made sure i knew about the shuttle getting me back to the airport in a timely manner

ac in gym was not operational

we came to chicago by train, took the blue line to o'hare and we were picked up by the hotel shuttle

that thry have a shuttle to and from the airport, snacks to buy and breakfast.

shuttle service ends at 10pm and breakfast starts serving at 6am

the free shuttle and prompt pick up at ord was so refreshing after a long day of travel.

great spacious room with kitchen

the free breakfast was great with a wide variety of items to choose from

as a couple people went to bed early, but the other bedroom was on the other side of living room/kitchen

shuttle works until 5pm only

the breakfast was good, not outstanding

the pool was warm

policy (kids are allergic to some pet hairs) so it was clean and good selection of breakfast items

which breakfast stayed open just a little later

the beds where comfortable. the kids enjoyed the pool

less vegetarian options in hot breakfast

great location, great staff, lovely breakfast, shuttle service, modern

the breakfast each morning was very good, with plenty of options

great breakfast. convenient to airport. shuttle service. great staff.

great location, great staff, lovely breakfast, shuttle service, modern

just wish there had been a kettle but kind staff at front desk got hot water from the coffee bar for me

the hotel's fault but kids were running up and down the hall until very late -- after midnight

great beds, nice gym, big lovely lobby, and very nice breakfast.

there was a pool and hot breakfast

location, bed, gym

staff were great, the room was nice enough, and i really enjoyed the gym and pool

wifi and price of cocktails

free in-room wifi was a pleasant surprise

couldn't log in to wifi either

one thing i didn't like and that was the wifi i could connect but it was sooo slow

wifi was poor.

bed, good size room, good wifi

lot was rough, heavy rain which caused parking lot to be extremely flooded, also wifi was bad

couldn't connect to the wifi

-unstable wifi connection at times -running out of coffee late in the afternoons

wifi was much too slow. emails delayed, took a long time to access web pages.

ants in room by kitchen area.

i got a bed, a shower, a bath, a tv, a lounge, a desk, an ironing area, and a full kitchen

no cups for water, utensils or anything else that could be used in the kitchen.

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

large, comfortable room with a small kitchen.

bed, location, service, gym

no pool

they have a shuttle that will pick you up and take you to the airport.

loved watching the kids play at the pool

gym and pool still open

free wifi was available, but very slow. paying extra for usable wifi seems outdated to me.

wifi didn't work well either

also, it was difficult to access the wifi

wifi should be free of charge

airport shuttle service is excellent and wifi is excellent

instead you have your own private entrance into the unit then a door that leads to the kitchen

a large kitchen is accessible to all rooms, which was nice enough

i thought i was getting a room with a shared full kitchen like i requested in the picture

the property was cleaned everything was in perfect order i was able to use the kitchen which was great because i love homemade

the kitchen area was nice even thou i didn’t use it

breakfast was plenty, small assortment

very basic breakfast: just a packed cinnamon roll and drinks.

bigger breakfast but it was good enough

very good breakfast, especially waffles

better breakfast needed

printed in the room that i could find), which wasn't working once i managed to connect to the wifi (as an international traveller my roaming doesn't always work and costs too much) so couldn't (-)wifi could have been better (-)didn't know there was a fee for parking and wifi! it's 2021. what a joke! (+)on the same page with communication of how to park or how it works at check in , and finally no wifi for my room as a hilton silver member

the lady at the bar was such a sweetheart, i think her name was veronica, she continuously went above and beyond,

loved the way the hotel has a romantic ambiance throughout it the bar area was nice and busy but not too much of a rowdy crowd

very friendly and welcoming reception staff who were more than helpful with late check out requirements for late flight

and being awakened very early in the morning because of people working out in the gym,never put anyone in the rooms next to the gym it was unpleasant had to change rooms

you have to pay $10 for wifi

wifi is not

wifi is not free but they waive the fee if you are a marriott rewards member which they signed me

getting onto wifi wasn't straightforward and the rooms are looking a bit dated.

frustrated that there was a charge for wifi.

laundry facilities on the premises is a great idea.

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant) important notes: - walls are paper thin, you

i didnt like the funky smell in the laundry/ vending area

  no microwave,  no laundry,  people trying to open your door

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

the pool was little cold and a bit dirty.

gym is fine business room is good , you can take printouts of you want shuttle service for near

clean,pool

like the bed and room, they allowed me early check in

breakfast was delicious & coffee + tea was available plus plentiful with a variety of

design comes with new pain though – no bar nor hook at bathroom

and clean room, great rooftop area and gym facility

the breakfast was just ok.

great gym, great top floor patio, lovely lobby and eating

wifi was quick and easy to access

friendly staff, clean room, good size and functional bathroom with all the amenities, good wifi, good breakfast and excellent free shuttle service to and from airport

twitch and youtube music is not working via the free wifi provided

really liked the size of the room, amenities

crowave and large fridge), free wifi, coffee accessible 24/7 in lobby, shuttle service, and friendliness of staff

the apartment was very spacious. the kitchen had all the equipment and tableware that we needed.

balconies and kitchen!!!

the kitchen was outfitted with everything one could ask for

it had everything we could possibly need for our 4 day stay with a well equipped kitchen, lots of white fluffy towels, lovely bathroom products and super comfy beds

the guest house was quiet and they had a wonderful kids menu which allowed us to get a pack and play, a play mat and baby bath

breakfast was also pretty good, and there was wifi and comfortable beds to sleep in which was the most important part to us

wifi isn't free

staff didn t tell us wifi wasn t free unless we join hilton honor

s 2017) that's like paying for hot water

quick check out for early flight was great, also having free access for wifi was good.

breakfast was the same every day, but not bad

breakfast is in brown bags that are handed over to guests in the lobby.

no breakfast

breakfast is

the name changed, but the signage did not. also, breakfast was

slow wifi

good free wifi

rooms very clean wifi good staff always friendly ideal hotel for airport cargo area would suggest hire car to get

very clean, spacious, had an indoor pool, fast wifi and free parking

check out at noon, included an airport shuttle and free wifi.

would be better if the breakfast area would be larger

cleanliness good breakfast renovated rooms

breakfast now

the breakfast and cleaning

early check in

this is an extended stay so no restaurant or food available except for a micro market (full kitchen in room)

they do have a gym

pet friendly and you will be charged $25 for the pet fee

having a laundry facility and gym on site was fantastic

everything was perfect. shuttle service to o hare, staff , room , location.

convenience: inclusive breakfast

on time shuttle; free wifi, helpful staff

the information peraon didnt give us the wifi, we need to ask him for

wifi was awesome; make sure to log onto the appropriate wifi

air conditioning and wifi both worked worked well

and easy check-in; friendly staff; clean, spacious room; free, working wifi; free breakfast

timely shuttle bus and rich breakfast, hi-speed wifi

wifi

very good wifi,

wifi worked well

it is great to have a mini kitchen to help cut costs of going out to eat for every meal.

warmer for the eggs needs to be working for breakfast.

is clean and the suite are completed in all my needs especially in the kitchen

good american breakfast. good enough to start a day.

the kitchen was awesome, the bed was comfortable

also the kitchen would get a long line just because people were waiting on the

they have a coin laundry we found great after road

i did not like the pool area right in the front of the hotel.

never gotten in the pool for no other reason than just not staying long enough

laundry in the room that was supposed to clean was dirty n had hair on it we asked for more and was

although i did not use it to navigate the city, the complimentary o'hare airport shuttle service was nice

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer service was

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was fantastic

the shuttle to the airport was very reliable and came to and from frequently

loved the heated pool

i did not like a long haul way. took some time to get to our room with little kids.

breakfast. clean bathroom. nice fitness center. coffee on demand.

location location and fact that it was clean and had everything we wanted and an indoor pool

pool was well cared for

i went in the pool and you could hear them before you got to the door 3 kids under 16, no adults to be seen

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

i also like that there was no pet fee for bringing our

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

to the airport, fee wifi, free shuttle and an ok sports bar

no password for wifi

slow wifi and very loud air conditioning

wifi in all areas and free parking

the wifi was great to have and breakfast was simple but sufficient

lovely bar and facilities

com app they only allowed me to stay on the bottom floor, next to the bar and casino

no guest laundry room

not be advertised as a casino hotel

the food at the bar was good along with the drinks

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

we din't have breakfast but everything was lovely, clean , and comfortable

breakfast the next morning followed by the botanic

the pool was closed but it was so hot out. whyyyyy?

breakfast is great.

the complimentary breakfast is basic and does not have a lot of choices for vegetarians

friendly pricing, the breakfast was good, and the staff was awesome

we have the bar but some people still bring kids down the pool and hot tub are always consumed being that

the omlet bar and complementary reception both exceeded my expectations

the breakfast in the morning was remarkable and the snack bar in the evenings was pretty cool too

the breakfast was great and the evening snack was a nice surprise.

the wifi was included and was fast

wifi

it should be)

stable wifi, fast enough for working and included in room-rate

i could not connect with the wifi

breakfast was the same as any other hotel that's reasonable priced

very convenient and the breakfast was delicious.

have a mini fitness room, which is good enough for morning exercise

i overslept and missed breakfast, but it was still offered to me

the price, the free parking, the great breakfast, the clean room

friendly staff, went above and beyond for my family (travelling alone with 3 kids under 5 from new zealand

great staff. clean room. nice breakfast.

staff wonderful & their breakfast great, unusual too see.

the kids were disappointed about the pool

the breakfast exceeded our expectations

of water available on the floor, no coffee in the room, , the music from the bar downstairs was way too loud with no patrons

quiet despite the bar downstairs

the bar wasn’t open. maybe only on weekends

not sure if the bar sttached to the hotel is part of the hotel

came down at the last minute to see my daughter at the hvac bar and were worried with my husband in a wheelchair, where we were going to park

everything was great ! location, gym and staff

the restaurant and bar are very limited.

expenisve and loud alot of kids running around

we thoroughly enjoyed ourselves and used the gym, pool, tennis courts and did multiple classes

the spa staff was also amazing

had issues with tv and wifi, but not a deal breaker.

great staff. very good shower, wifi, bed

layout of room was a bit awkward for luggage. wifi was a bit iffy at times.

wifi was a bit spotty

the free wifi was a bit slow.

the wifi didn t work

the wifi is pretty bad.

wifi was strong and reliable

wifi is the worst so far in my experience

the wifi would go in and out and the ac unit did not work and the windows did not open so the room was

close to restaurants, allowed for late check out

he gave us a late check out so we could sleep

close to bus station and other commodities such as laundry washing, diners etc

asked for a late check out i was told no check out is 11am no acceptions i was like wow

close to the airport. great value. clean. nice stuff. laundry on site.

breakfast was good! love sitting out in your courtyard!

that they handed out purell wipes in the room! good breakfast options too.

there wasn't a pool, but there was a hot tub!

excellent room with no carpeting. nice view and an amazing spa tub in the room.

don't list a pool in your amenities when it is a hot tub.