setup i bet it’s really great in the summer with that courtyard and pool right by it i’ll be back for my birthday in the summer for

would be nice to have an airport shuttle

hotel staff were great, but this hotel is not super close to o'hare even though they offer a shuttle

the shuttle was unavailable when we needed it.

was no shuttle service from o'hare but the hotel does have a relationship with american taxi at a flat

the pool area temp was humid. towels were not available at the pool.

great breakfast, with many options

wish there was a hot tub but the pool was great and actually very warm.

not enough breakfast option like more variety of meat

we enjoyed the facilities, the pool was clean and warm enough for kids to splash for an hour

front des was sparsely manned and there was no breakfast on sunday morning, that i had expected

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

there was no breakfast available. ud83dude22

more food options for breakfast.

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

very clean facility with complimentary breakfast

kitchen

i was pre-warned that breakfast was grab-n-go, so my expectations matched what was available

breakfast

need more kitchen dishes utensils. very limited

gym offered at this location can improve

accommodated our request for late check

it is an added plus to have breakfast and coffee in the morning

i walked at the track at the park and even ate my breakfast out there one morning

i wished there was plain scrambled eggs for breakfast, no biggy.

the breakfast was ok....

but you have a kitchen space, you're free to hit wallmart

the kitchen with real plates, pots and pans when needed

not much for complementary breakfast.

breakfast was not what i expected

the laundry facility was $3

elavator not working laundry machine out of order

strong odor of natural gas immanent from laundry room

two different bank cards in laundry payment option for dryer

nice laundry and vending

only complaint i have is that the front desk receptionist didn t provide us with the wifi password or dining hours

was charged for wifi, parking at checkout no one informed me about this at the time of check-in

charge additional for wifi, it was a lot of walking before you saw an elevator, which they were so small; could barely

wifi is stable. but you always have to login again.

spa prices are over top and not affordable

the wifi signal is poor. the location is far from the down town

very good breakfast. clean, nice pool area, wifi worked well.

our last major complaint is the wifi

such as breakfast hours, wifi info, check-out time, etc

spa bath was to small it not really made for 2 ppl but me and my partner made it work and i m 6

the breakfast area could be larger. it is a popular hotel and the dining area was busy.

the kids loved the pool and weight room

the top floor and they gave it to me and i could see the city of chicago everything was great my kids liked the breakfast a

the pool was closed.

the kids were looking forward to the pool

wifi didn t work

wifi was poor and restricted

wifi was not working

the wifi get dropping out, you would have to reconnect multiple times a day.

the wifi was incredibly slow and the elevator had a musty odor.

their complimentary airport shuttle which starts very early in the morning was also very helpful

the kids didn't like the bathroom door as it didn't feel very private

friendly and the hotel was very clean we loved that hotel n i will be there to stay again nn the kids love it too i will definitely give them a

clean, modern and decent breakfast.

room was very clean , the breakfast was very good, the check out was very easy, they have airport shuttle, so everything was great, the staff are very polite and helpful

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

i also like that there was no pet fee for bringing our

the fitness center is small with just three machines and no weights or stretching area, but i

the only reason i chose this hotel over others was the indoor spa / hot tub

hottest hot tub/spa that i've ever encountered in a hotel. it was magnificent.

to all freeways to go anywhere and great restaurants, also very nice room and quiet and good pool

would be nice if you still had the open breakfast in the morning but i know it can't be helped right

cleanliness. room comfort. indoor pool. restaurant.

the atmosphere was nice. the kids liked the pool and the gym

the pool was warm clean and open late. nice size tv and very clean roo with a great view.

we love the pool it was so nice and clean and the hot tub was so relaxing

nice lobby and bar and very comfortable bed. quiet and used the workout room and hot tub

it also features a small gym, and breakfast is available on-site

the food at the bar was good along with the drinks

very clean, nice area, bar was nice & food was great

please also be reminded there is no laundry in the hotel

staff not so polite and helpfull , when my wife asked him to help her set up the tv in the gym area, he was acting surprised and replied that is not his job to do this

quick check out for early flight was great, also having free access for wifi was good.

no free wifi we had to go down to loby everytime we need internet

no wifi in room. had to go to lobby

connecting to the wifi sometimes is hard.

wifi isn't free

i overslept and missed breakfast, but it was still offered to me

i was a little confused about the breakfast timing or what to do during breakfast.

great stay and great breakfast. great staff as well

have a mini fitness room, which is good enough for morning exercise

no free breakfast due to covid but they did have juice and coffee

the free beer and appetisers, the pool was small but lovely and warm

no shuttle to airport o'hara

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was fantastic

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer service was

the staff the cleanliness the pool the hot tub and super comfy beds

convenience: inclusive breakfast

wifi for a 1/4 of an hour

wifi was extremely slow and unreliable

air conditioning and wifi both worked worked well

there are no good channels on the tv, but there is wifi so you can watch youtube or netflix

the pool, there's no privacy.

great choices for a hit simple breakfast

excellent breakfast

breakfast was supreme very clean area and an attendant to help you with your options i believe her

hotel breakfasts could be more creative.

room and laundry

com did not mention the pet fee which was huge -$75/night

cleanliness, friendly staff, laundry facilities are free!!! bed was amazing!!!

free shuttle to airport

there's a great pancake house 1 mile away, a small gym and a laundry room on the premises

a special promo code for free access - this may not always be the case as they posted rates for wifi

timely shuttle bus and rich breakfast, hi-speed wifi

wifi worked well

very good wifi,

wifi

rooms are spacious and clean, amazing beds good wifi ok tv restaurant is very good

slow wifi

good free wifi

rooms very clean wifi good staff always friendly ideal hotel for airport cargo area would suggest hire car to get

check out at noon, included an airport shuttle and free wifi.

wifi was spotty, other than that everything was good

my computer could not get on the wifi --probably an issue in my firewall

wifi is poor. no parking at all

wifi was not working when i check-in, and there's no it to help as it was sunday night

wifi in all areas and free parking

the hallways are a bit dated, and the wifi was spotty

the wifi is poor the cable channels is poor the tvs need to be updated

free wifi was slow

couldn't use the wifi

wifi was also much faster than expected

shuttle at 5:30 am, complete hot breakfast at 5 am, friendly daytime receptionist and driver,

shuttle driver (from o'hare) was an angel going way beyond the call of duty

breakfast was awesome

24/7 bus shuttle service

friendly staff, went above and beyond for my family (travelling alone with 3 kids under 5 from new zealand

couldn't connect to the wifi

wifi was much too slow. emails delayed, took a long time to access web pages.

bed, good size room, good wifi

-unstable wifi connection at times -running out of coffee late in the afternoons

the room was nice! comfortable bed airport shuttle functioning wifi

i called the front desk 3 times about a wifi issue and no one answered

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

clean room, free wifi, fridge in room.

no pen or paper or wifi or microwave to heat up food

pool open early and close late, free wifi, free breakfast.

they had laundry options and also breakfast

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

ants in room by kitchen area.

the access to laundry, vending and a workout room were all great

kitchen

airport shuttle drivers and staff were very friendly and helpful; truly an asset to the hotel

5 min from airport and casino

very near at the airport , free shuttle bus is reliable , staff are courteous

advertized public laundry but only starbridge customers could use their keys to unlock door

clean. shuttle to the airport.

restaurant was excellent location and shuttle to airport was very convenient.breakfast was good.

the room had a full kitchen as well, with all necessary (and more) kitchen utensils

kitchen appliances? wow! amazing! great lobby, was safe, good parking.

at a late check in the staff offered us a late check out at no extra cost

close proximity with the airport and free shuttle service

policy (kids are allergic to some pet hairs) so it was clean and good selection of breakfast items

kids were expecting a pan cake station during the breakfast

is amazing, i missed my flight, and had a really bad trip and i was able to get an early check in

the pool and the gym are good and pretty new. room was ok. lobby was clean.

very friendly staff and kids loved the pool.

shuttle service ends at 10pm and breakfast starts serving at 6am

i love the staff so friendly and just helpful and breakfast is a plus

it has a gym and an access to pool

shuttle driver was rude

the breakfast was

had a early morning flight. no breakfast. bed was great!

i did not check the gym or pool though

breakfast could of been better

breakfast is excellent in quality and variety

new. friendly staff. shuttles to hotel made that easy for us!

easy airport shuttle, friendly staff

time we walked through the courtyard area to go to the pool, there were several smokers occupying an otherwise nice grilling area

breakfast options could have been better

as a couple people went to bed early, but the other bedroom was on the other side of living room/kitchen

the shuttle service to the airport was very convenient

strong wifi

the breakfast was a full continental, and it was convenient having free wifi/parking/breakfast close to chicago

breakfast many option, nice warm pool, good wifi, rooms were clean. will be back soon. thanks

tv & wifi

wifi was out, no cable tv, no refrigerator, missing complimentary bottles of water as described,

close to restaurants, allowed for late check out

asked for a late check out i was told no check out is 11am no acceptions i was like wow

close to the airport. great value. clean. nice stuff. laundry on site.

even has laundry room for guest use

he gave us a late check out so we could sleep

printed in the room that i could find), which wasn't working once i managed to connect to the wifi (as an international traveller my roaming doesn't always work and costs too much) so couldn't (-)wifi could have been better (-)didn't know there was a fee for parking and wifi! it's 2021. what a joke! (+)on the same page with communication of how to park or how it works at check in , and finally no wifi for my room as a hilton silver member

bar staff was amazing

shuttle service was perfect

menu was delicious and the bar was a great place to unwind

9) shared a wall with the hotels gym

the cleanliness of the rooms around the area so is the laundry room

laundry room and vending machines on premises but there’s hours of operation

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were very nice and helpful also

great location, close to o'hare, expressways & restaurants. great bar on premises.

it is in the airport . the food and bar are available untill 11pm.

the pool area was the best hotel pool area i’ve ever been to.

the fitness center was also clean and organized

location was convenient and the parking was awesome

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

free pakring. nice area for breakfast.

location and gym

gym, good breakfast, easy to park

breakfast was ok, small selection but ok the gym was clean and simple, had basic equipment, ok for getting a quick workout

enjoyed all the cold breakfast food: cereal and other foodstuffs

the breakfast was one of the best complimentary breakfasts i have ever had

convenient location with dining options nearby and an airport shuttle.

comfortable bed, quiet, good breakfast, easy airport shuttle

the downstairs bar is nice and the staff down there and at the front desk were professional and communicated

clean. lobby bar was nice.

property accommodated our early check in prior to the beer festival we attended

service from the person that booked us in was excellent as was was the breakfast

the side door didn't open with a key card. the gym equipment should be more updated.

gym made me a little disappointed

shower is amazing, delicious breakfast and got a early check in!

very clean very friendly staff great breakfast great location highly recommend!

avid was clean, beds were comfortable, has a pool, gym and continental breakfast.

new coffee/ beverage station, business station, gym and pool

the pool closes early

i loved the room it was very clean and my kids loved the pool.

not very infant friendly, older kids would be fine

the location was great for our purposes. small but nice gym.

pool extremely small kids couldnt enjoy due to a soccer team taking over the entire pool

husband was not allowed to bring me up a drink from the bar while i stayed in the room with our kids

didn't care full the pool be closed.

shuttle to ohare was perfect

who helped me at the front desk was very nice, and offered to waive the early check in fee

shuttle was very helpful as they even arranged for me out off thir operating hours

location and free shuttle to the airport

room was a good size and they gave us a free early check in this hotel offers a free airport

airport shuttle. nice driver

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant) important notes: - walls are paper thin, you

  no microwave,  no laundry,  people trying to open your door

liked the motel, there is a laundry space which can be used using apps, which felt nice

laundry facilities on the premises is a great idea.

i didnt like the funky smell in the laundry/ vending area

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it smelled really bad the last

the machines at the fitness center were broken

breakfast was really nice

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

do to the covid 19 there was no complimentary breakfast offered.

wifi is very poor

wifi was poor.

wifi hard to get in 1401

e hotel wifi, and my cell services were soooo sloooow) and there were 4 or 5 baby cockroaches crawling

couldn't log in to wifi either

wifi should be free of charge

room was big, bed is comfy, water heater, wifi. spacious window view.

airport shuttle service is excellent and wifi is excellent

free wifi was available, but very slow. paying extra for usable wifi seems outdated to me.

wifi didn't work well either

affordability, breakfast and customer service.

smelly,unfriendly, dirty (body hair everywhere) ,none of the equipment worked in the gym, over half of the free weights missing

there was nothing wrong with our stay besides the indoor pool being a bit small.

the gym and business center were open

breakfast could have been hotter, the pool closed down at 9 pm on a saturday night

le to reserve for shuttle by airport wifi with their link and code)and great convenience that shuttle not only can take us to airport

have liked to have seen a secured wifi network for doing business

the wifi worked well and the breakfast was great

really liked the size of the room, amenities

wifi was quick and easy to access

wifi didn't work properly, i couldn't work from my room in the evening.

d patient: my daughter called and bugged them for the wifi password three times and there was no issue on their end)

wifi was spotty in our room and the concierge wasn t very interested in the problem

the wifi was very poor!

the dot) and then i would have to wait up

can t rate the free wifi, as there was a technical problem in the area at the time, and there wasn t any, although to

wifi was not so good, unstable sometimes

wifi is horrible

wifi is not working properly, even if i sought help from the front desk, still it did not work

we couldn't get hooked up to the wifi

highly recommended. clean, good breakfast

swimming pool

, the pool was open with 1 hours block reservation spots

especially since i recently took my kids to disney, paid well over $3000

breakfast was great

i like the free parking , great wifi, access to pool during the stay.

wifi only

no wifi signal in my room.

powerfull air conditioning was good as it was very cold day. wifi area range was not problem.

wifi was on the slow side

the bar is amazingggg

wish the bar was open earlier. 5pm is a bit late

the latte i got at the coffee bar was even better than at starbucks

have liked to have shuttle service to the convention center, but they only have shuttles to the airport

everything especially the friendly helpful restaurant staff...and the shuttle!

should have a whatsapp or wifi option to secure or request shuttle

rooms are clean, a/c did its job, free wifi, and beds & pillows were good

wifi is good

wifi

breakfast had all the essentials and the room had everything i needed to work

the location close to freeway, casino, nice mall, restaurants cool little kiddie area in pool

wish they had laundry in the building

the shuttle to the hotel to the shuttle back to the airport was a great experience

pool was just a little too hot

really liked that they had a pool area for smaller kids to play in

just a lovely clean spacious hotel with a gym a d cheap fast laundry. friendly staff.

the laundry room was easy to use with the app instead of coins

have laundry detergent in the washing room should refill on this was the only thing i

we were surprised to find a full sized working kitchen in our room

full kitchen & refrigerator, full length mirror in closet, good lighting in bathroom

we appreciated the free boxes breakfasts and also being able to reserve time at the pool

i had a pleasant talk with some of the morning breakfast staff

pool was very small and no hot tub

pool could have been a bit larger (for more judgemental 14-year-old son)

good breakfast clean and spacious

wished they had made an effort to have some sort of free continental breakfast

the breakfast the eggs wasn't very good but i really have nothing to complain about

breakfast available for purchase and nice bar for evening night cap

), the modern super clean rooms, the bar offering local brews, and the spacious, fully equipped fitness room made this our most

breakfast that they offered really wasn’t the best

good room size. near shopping restaurants airport. free parking. comfy beds.

size of room, kitchen. and bathroom. the daily room cleaning was great. front desk was helpful.

very clean quiet breakfast and a bar.

price for hotel room with full kitchen, pool, gym, and breakfast

m and pool)

sleep because of wild kids running doen halls unattended

plenty of parking and good water available in the gym and pool, which were also nice

pool. quiet

needs a bigger gym!

everything from the size of the mini-fridge to the microwave to the swimming pool' right around the corner, to the luxurious bathroom and soft puffy towels were perfect

it was very clean and updated. the breakfast was very good.

breakfast was delicious, just make sure you arrive early to get a seat

they even arranged an early check in for me

our 2 kids loved the fact that we were treated special with a bottle of water

the hotel overall was wonderful from the service, rooms, breakfast, and pool.... and so on!

my kids loved the pool and they room

easy access to room and pool

no hot tub with the pool.

also, lady that checked us in could have pointed out we would be next to the pool

beautiful grounds staff was able to accommodate our request for early check in

it was clean and great location for shopping plus free wifi.

parking, check-in and wifi access were a breeze

at the reception was friendly, but could include upfront information about security deposits and wifi, as these were surprises and not self explanatory

wifi was horrible, spotty, and slow

wifi didn't work, the hotel booked a security deposit additional to the approved price and didn't

cleanliness, location, fitness room, pool.

no shuttle service as advertised

had like 4 younger kids playing hide and seek till 11:30

the bar was closed and had to purchase our own stuff

don't provide shuttles to chicago ohare airport

pool size for this size of a hotel is a joke

it had a small pool and no jacuzzi

i like the place i wish the pool is bigger and the gym as well. i'll come back again

it was nice to have a bar and restaurant in the hotel

there is a restaurant and bar on site

cleanliness good breakfast renovated rooms

early check in

to the covic-19 not being able to have the breakfast offered which is understandable and not having stores a bit closer i don't own a vehicle

the breakfast and cleaning

let us check in early so we could make it to an event on time, safe location, the waffles for breakfast were amazing

staff was super friendly. loved that it had a bar / food available till midnight.

clean breakfast great staff location was ideal

desk staff was super helpful and friendly to me and my kids

the pool was really nice for kids

kids would have liked a game room, but parents saved money & kids had their tablets to play games

the staffs are friendly and the breakfast was good

i also loved the pool area my kids had a lot of fun and we'll definitely be back

the kids enjoyed the pool as well

time spots for pool

the breakfast was simple but good enough

the only ice machine was located on a lower floor in a laundry room

was a cosy place to stay, especially the location , the curtsious staff, the swimming pool , spa & basketball was great to enjoy with family , we stayed bit longer almost for one month &

pool area could have been heated more because it was cold that day so the heat should have been

the kitchen was fully stocked with all of your needs

good location and good free breakfast.

helpful staff, very clean, full kitchen

, the kitchen area wasn’t prepared, no silverware or dishes, no wash cloths for the bathroom, i did not

work, the television remote was only provided at my insistence, the carpet was filthy, in-room kitchen had no plates, service, glasses nor anything other than 2 ice cube trays

and room set up with kitchenet were perfect for my needs

when i asked for late check out because my plane is in the afternoon, he was more than ready to help and he

breakfast was limited

it was equipped with enough kitchen supplies and utensils, pans, etc that i could cook some small meals for myself

the calendar of meals served twice weekly and a bar for drinks were a big surprise and very nice amenities for guests

room, breakfast, basketball court, great customer service, cleanliness, quiet

breakfast was fabulous, the staff were friendly, helpful, and knowledgeable about the area

the lobby / bar area was inviting with a pool table and board games

modern styling and lounge area and pool made for a pleasant

privacy with the barn style bathroom doors in the room

hotel has a bar and fire-pits, lap pool and everything is spotless

right off the highway, up to date, very colorful, nice pool

location and the fact it had laundry

the laundry facilities

the laundry and ice were close but laundry always out of order

laundry room

there is a laundry room on the grounds and restaurants and shopping malls everywhere

over the weekend breakfast was okay

front light over entrance and kitchen area in the room was shorting or flickering for some reason and was distracting

great location, clean facility and super nice staff!! great breakfast!!

with me on accommodating me arriving a day early as well as me needing to have a room near the ev charger, i would definitely recommend this hotel to anyone who asks

easy to find. very friendly employee. pool was clean and refreshing.

breakfast was perfect.

were able to check in 3 hours early without an early check in fee

very clean, friendly staff, quiet, nice pool, spacious rooms, nice breakfast, safe feeling.

very clean, comfortable, nice breakfast

convient access to car and late check out

front desk svad was rude and the amenities closed too early the pool the laundry the work out room closed at 8

the gym

good check in service, great breakfast, and the free lemon water they had.

the breakfast was very delicious

the gym wasn't useful.

the kitchen having an oven

kitchen, sitting area, bedroom, and sink separate from toilet and shower for ease of use

pool and free breakfast

guest room layout with a separate master bedroom and a nice living area and kitchen.

breakfast was very good