the price, free shuttle to the airport, and the staff.

location and free shuttle to the airport

airport shuttle. nice driver

who helped me at the front desk was very nice, and offered to waive the early check in fee

motel offers shuttle to airport

asked for a late check out i was told no check out is 11am no acceptions i was like wow

even has laundry room for guest use

he gave us a late check out so we could sleep

close to restaurants, allowed for late check out

close to bus station and other commodities such as laundry washing, diners etc

shuttle picked us up from the airport

it also offered an airport shuttle and free parking

not when the kids not i needed to listen to for four hours

the kids were disappointed about the pool

breakfast was awesome

wifi was not working when i check-in, and there's no it to help as it was sunday night

slow wifi and very loud air conditioning

wifi was very poor

wifi is poor. no parking at all

no password for wifi

to the covic-19 not being able to have the breakfast offered which is understandable and not having stores a bit closer i don't own a vehicle

the breakfast and cleaning

would be better if the breakfast area would be larger

great breakfast, comfortable, clean , and good price

breakfast now

my daughter with some friends to this hotel so they can use the pool

shuttle to airport service

the shuttle ride was terrible and the driver scare the kids

asked about towels for the pool and was told one per persons yet there were no towels at pool and kids yelling at

clean, modern and decent breakfast.

nice, beds were very comfy, everything was clean, the complementary toiletries very nice, and wifi was great

wifi speed!

and easy check-in; friendly staff; clean, spacious room; free, working wifi; free breakfast

wifi worked well

wifi

the wifi get dropping out, you would have to reconnect multiple times a day.

the wifi was incredibly slow and the elevator had a musty odor.

wifi didn t work

good wifi. the staff was helpful to try to resolve our issues.

wifi was not working

i like the that it has a gym and laundry room

all amenities to be able to workout, do laundry & cook basic meals (no oven) but have appliances to be able to be

the gym was great

pet friendly and you will be charged $25 for the pet fee

the compimentary laundry as well and the gym

nimal), wifi, airport shuttle 20 mins. from terminal. price.

wifi for a 1/4 of an hour

no wifi

wifi was awesome; make sure to log onto the appropriate wifi

air conditioning and wifi both worked worked well

slow wifi

very clean, spacious, had an indoor pool, fast wifi and free parking

only think that i was disappointed in was there was no free wifi for leisure guests

check out at noon, included an airport shuttle and free wifi.

rooms are spacious and clean, amazing beds good wifi ok tv restaurant is very good

the grab and go breakfast was also a nice feature

to go breakfast

the breakfast

was continental breakfast every morning between 6a-9a

breakfast on site

fish, pizza, chip, burgers were good in the bar area

clean property and rooms, bar and restaurant on site.

been great: the staff, breakfast, the gym

additionally, your website advertises a gym, which was not functional or open while we were staying

location and gym was nice

really liked the size of the room, amenities

friendly and helpful staff, great airport shuttle system

twitch and youtube music is not working via the free wifi provided

wifi worked perfectly

crowave and large fridge), free wifi, coffee accessible 24/7 in lobby, shuttle service, and friendliness of staff

nice location big hotel had a pool ok wifi

t notified and my teens had a bday party there wifi nor tv

the tv did not connect to wifi travelled with children could not connect my neflix

the sofa bed was very uncomfortable, and we could not use the wifi

the wifi connection

just wish the pool was open.

one particularly disturbing aspect was the loud ac duct running above the kitchenette

kitchenette was useful

rejected not to serve them ,and they even did not flinch to serve even though there are little kids in the

grandkids love the swimming pool

i didnt like the funky smell in the laundry/ vending area

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

liked the motel, there is a laundry space which can be used using apps, which felt nice

  no microwave,  no laundry,  people trying to open your door

laundry facilities on the premises is a great idea.

need more kitchen dishes utensils. very limited

items for the kitchen were not available and one day toilet paper was not available

the kitchenette and the people was xool

it says breakfast included when actually it's only a snack breakfast. should change on website.

it wasn’t breakfast, just some snacks. breakfast should not be advertised as an attraction.

printed in the room that i could find), which wasn't working once i managed to connect to the wifi (as an international traveller my roaming doesn't always work and costs too much) so couldn't (-)wifi could have been better (-)didn't know there was a fee for parking and wifi! it's 2021. what a joke! (+)on the same page with communication of how to park or how it works at check in , and finally no wifi for my room as a hilton silver member

room service and the restaurant was amazing

no room service book in the room. no ice machines. no fridge.

i ordered room service twice and the food was good and the prices were not too expensive.

not stay on 4th floor under the gym

airport shuttle service is excellent and wifi is excellent

free wifi was available, but very slow. paying extra for usable wifi seems outdated to me.

wifi should be free of charge

also, it was difficult to access the wifi

room was big, bed is comfy, water heater, wifi. spacious window view.

pool should be more heated and the pool area

we love the pool it was so nice and clean and the hot tub was so relaxing

cleanliness. room comfort. indoor pool. restaurant.

hotel with gym and outdoor pool (seasonal)

we lovrd it we had a view of the pool initially thought the location was sispect because it sits right on kingery hwy

the gym was nice they have a snack bar

pool was very cloudy are kids were not happy about that, the rooms were over priced, air conditioner was very noisy and the

no pool

gym was large and well equipped

has an inside gym and pool, big inside and outside lounge and a bar

be careful; you may need to pay for wifi.

no free wifi we had to go down to loby everytime we need internet

staff didn t tell us wifi wasn t free unless we join hilton honor

s 2017) that's like paying for hot water

wifi isn't free

free in-room wifi was a pleasant surprise

mainly wifi at hotel it goes off every 5mins and ask to reconnect

also i had to use the hotel computer and printer

couldn't log in to wifi either

one thing i didn't like and that was the wifi i could connect but it was sooo slow

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

there was no breakfast available. ud83dude22

more food options for breakfast.

breakfast wasn't so grand with a lot of variety

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

our room there were not enough hooks or towel bars to bar able to have my clothes and wet towels hung up -- i had to strew them over chairs and

in-house italian restaurant and also a popular bar & grill

greatest location, and great bar for drinks off the lobby.

my husband’s suit and dress shirt to the laundry to have it pressed before a family wedding

attached bar was also good with a good menu

wifi - it would drop my connection every 45 minutes

wifi was the best i have experienced in a hotel

services were very accommodating

th your wifi) while i got that last nap in

wifi was not stable and keeps disconnecting but worked well

no grab bar in shower. hand soap too small. soap in shower mounted too high.

hotel food and bar service very

just that the bar wasn't open lol

well to no fault of there own but because of covid the bar was not open

onsite bar and dining was closed due to covid.

didn't like the fact that kids were loud in the hallways running up and down late night and early morning,car alarms going

the pool was the best part.

also, most hotels have a coffee bar and don’t charge you $4

swimming pool, the view, clean room

a bar which is open until 2:30 a

breakfast, gym, location

swimming pool. free breakfast. and awesome customer service

felt like home away from home, room was perfect, mini kitchen, to the living space to the bed and 360° tv stand that’s was a plus

the breakfast was awesome! devin the bartender was very friendly and the gym was great.

pool area was nice, but the pool was cold, which was actually better for my aqua workout

facility did not have wifi

warned-there's no airport shuttle as advertised, no breakfast, extremely slow, shotty wifi, broken vending machine, poor cust

worest hotel i have booked, no shuttle, no wifi internet, no breakfast and no service at all

ere was trouble logging in to the hotel wifi, so they bypassed the login

breakfast was good. room was comfortable. free. parking and wifi.

at bar was good, court area was unexpectedly very nice

we stayed three night and they didn t provide room service and the ran out of towels

the bar was also short staffed, i waited over 45 mins

the bar and food

room service comes every fourth day so if you re staying for 2-3 nights you need to call for

you had to pay for wifi

charged extra 13$ for wifi.

charge for wifi in the room

had to pay $30 to park for one night. also had to pay for wifi.

wifi is not free, you need to pay for it, that's something that you won't expect from a hotel

wifi was spotty

wifi was not so good, unstable sometimes

the wifi was hard to log into ended up not using it.

the wifi was slow and if you wanted a premium connection you had to pay for it!

didn t like how our room wasn t thoroughly cleaned, the wifi was very slow and the tv does not work

the wifi was decent and allowed me to do remote work

was no microwave refrigerator in my room i had to pay for it also when i got room service i was charged twice for them bringing my food to my

location bar and bartender was nice

also ordered room service and wasn't told i had to pay with cash until food arrived

the lettering on the wall, the jacuzzi, the air conditioning in the gym, the drooping drywall in my shower)

convient laundry area, gym and

the rooms were small as well as the pool and gym

they also didn't have any waffles, which made my kids a little sad

we used the free shuttle to the blue line transit

pool and fitness

the kitchenette in the room.. it was very comfortable.

quietness ~ felt like home away from home. love coming down for breakfast with my husband

loved the size of the room, having a full kitchen was great with kids

the city,,the hotel was very clean and quiet the queen studio was perfect for my two days and the pool was relaxing

beds were good. breakfast was great! while experince was wonderful.

the lobby bar closes at 10pm. too early. no pool.

shuttle to and from airport in 15 minutes and clean hotel

worth the money friendly staff excellent food had local bars close within walking distance and a casino across the street this was an excellent choice for our stay

the latte i got at the coffee bar was even better than at starbucks

asked if i secured a taxi from the airport and volunteered to refund the fare because their shuttle driver had to slip away

wifi was much too slow. emails delayed, took a long time to access web pages.

i also didn t like that they didn t have wifi in the room

-unstable wifi connection at times -running out of coffee late in the afternoons

location free wifi free breakfast and free shuttle service

the room was nice! comfortable bed airport shuttle functioning wifi

she got in the pool and was sick literally 5 hours later

pool room was a bit cold during our stay

breakfast was amazing

pool water was freezing.

very friendly staff and kids loved the pool.

it was so clean and they had a wonderful continental breakfast and swimming pool.

came for the price is right game show, we came with our kids, my in-laws and some of my co-workers

the , for this hotel, in the amenity, there is the laundry service

very clean, good value, allowed me to early check in, good service.

very near at the airport , free shuttle bus is reliable , staff are courteous

it is very close to the airport and has a free shuttle

nice hotel with a bar and restaurant onsite

the shuttle service was very good and easy to use, laundry facilities are free to use

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

free breakfast

the gym wasn't useful.

hotel is very nice and clean , but the pool is very dirty and everything is broken in the gym

breakfast is fabulous

pool still wasn’t fixed the gym steel locked up

the breakfast was very delicious

good location, shuttle bus for airport, good bar and restaurant

close to airport and casino. shuttle available to both

comcienece and loved having shuttle for airport

close to airport and casino. shuttle available to both

staff friendly and helpful for early check in.

shuttle back to airport was great, on time and driver was very helpful and friendly

breakfast is excellent in quality and variety

nice facilities, cleanliness, very good service, nice gym, and great complimentary breakfast

friendly staff and option to get a free shuttle from the hotel to airport

staff was very friendly, the room was comfortable and clean, the gym was clean, and the breakfast was very good

snacks, shuttle, text message asking if i needed anything and they actually were responsive and helped with

shuttle driver was rude

cleanliness...breakfast...shuttle service

beds were comfy, location was ideal for the all state arena. the shuttle was a massive benefit

the free shuttle and prompt pick up at ord was so refreshing after a long day of travel.

there is a laundry room on the grounds and restaurants and shopping malls everywhere

the laundry facilities

i definitely appreciate them always having rooms available for early check in and not killing the rate for doing so

the laundry and ice were close but laundry always out of order

location and the fact it had laundry

having worked in this industry the bar staff is below average extremely impolite

the pool and spa facility were great and a pleasant surprise

the kids got in and then right out shivering, so that was disappointing for an indoor pool

room service is nice to have at night and so was the bar to get a drink

plastic silverware and by the way we wish the customer service at the front desk and valet to the pool and spa matched

ants in room by kitchen area.

rooms are super spacious, extra clothes hanging area, sofa, kitchen, big refrigerator, and a desk

was not expecting a kitchen

kitchen

large, comfortable room with a small kitchen.

there's a kitchen!

the shuttle service to the airport was very convenient

only thing i didn't love was breakfast

excellent room. loved the full kitchen.

close to airport. airport shuttle.

door by the parking lot locks at 11pm and u have to walk all the way around the building to the front

room was very clean we went to order room service and they no longer offered that from the bar louie downstairs other than the quickest

the bar food was excellent.

jus the pool being closed but thats cause of the covid-19. so none really

and plentiful parking, friendly staff, clean and comfortable room

swimming pool water was clean

pool could have been given to use for a longer period

avid was clean, beds were comfortable, has a pool, gym and continental breakfast.

customer service awesome housekeeping love the area my kids definitely enjoyed their time staying there

avid was clean, beds were comfortable, has a pool, gym and continental breakfast.

wifi was not password protected and my security does not allow connection to this type system

location to o hare, breakfast included and free wifi

should have a whatsapp or wifi option to secure or request shuttle

rooms are clean, a/c did its job, free wifi, and beds & pillows were good

rge desk, fast wifi, good a/c)

nice warm indoor pool, good breakfast and free airport shuttle also included

nice little gym and pool

convenient location with dining options nearby and an airport shuttle.

had to leave too early to try breakfast

need to expand your breakfast choices

good breakfast and wifi

loved the cleanliness, the always working fast wifi, the convenient location near highway and mall and eateries, the safe surroundings, and

on multiple days paper thin walls, i could hear everything that was happening in the next room wifi was spotty multiple times a day there was a used towel left behind the bathroom

also, there was plenty of parking and the staff was very helpful

everything, breakfast always good , room was nice and comfy

the kitchen in the room

the two hotels- sleep inn and mainstay is awkward, so we use the exterior exits to go to the breakfast area which is located on the sleep inn side of the facility

the kitchenette area is about two feet from the bed

location/kitchen/breakfast

breakfast: standard offerings: scrambled eggs, coffee, sausage, cereals, yogurt, fresh apples and

they provided a crib and a first floor family room near the pool for us

nice hot tub/pool area! room was clean!

bar and restaurant were not open

room was clean, beds were comfortable and the pool was nice and large

would be nice to have an airport shuttle

the room was very clean and comfortable. the wifi worked great and breakfast was very good.

free breakfast and wifi

full kitchen with dishes

clean room with small kitchen

loved the free laundry and gym facility

is very clean, the staff is really kind and the breakfast is the typical american huge one

hotel shuttle was convenient for connecting with subway/ train transportation to my event

clean spacious rooms in quiet surroundings. close to airport. good shuttle service

wished we had a chance to check out the pool and fitness center

the kitchen girl stood at front desk chatting , surely she had time to load a dishwasher

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

i also like that there was no pet fee for bringing our

pool closed and the light switch in the room 31 wasn’t working properly

basic breakfast, but enough

the room was really nice and loved the spa tub!

reasonable pricing +pool+free continental breakfast=one happy mommy

clean and close to airport. good breakfast. clean rooms friendly staff

good bar & restaurant onsite- very reasonable prices

com app they only allowed me to stay on the bottom floor, next to the bar and casino

no laundry .tv service is slow.

hidden gem! excellent condition, very clean, friendly staff, great bar & restaurant!

no guest laundry room

hotel breakfasts could be more creative.

breakfast was supreme very clean area and an attendant to help you with your options i believe her

breakfast

loved that there was breakfast everyday for the kids and they loved the pool and the free popcorn and also the other family we where there with they got us rooms right

i didn't like the fact that it was only 1 type of meat for breakfast everyday...

the lobby bar was a great convenience as well

the swimming pool water didn’t look that clean.

we ate dinner at the bar one night and it was very good

on site bar and restaurant.

furthermore, i must admit the agent that verified the pool was available for the kids was a plus she was excellent

was so amazing from the staff the hotel the pool area and being able to let my little ones and their cuzin have an amazing great

gym offered at this location can improve

size of the pool was good

good position, good prices, comfortable room and very good breakfast!

excellent neat with bar and indoor swimming pool

ndows and walls/ceilings)

location was excellent. bed was comfortable. great view out of window. grateful for free wifi.

the wifi was slow at times for the work that i needed to do.

ise from next door); cable tv service updates caused channel interruptions

e service fee) very poor insulation

the sleeper sofa and was informed by the front desk that i had to wait an extra day because of laundry personnel

bed looked comfy enough, kitchen was as expected

the little kitchen area and the room

kitchen items were not in the room

the next morning the maid said laundry wasn't done to give extra

it was very quite and clean bed was comfortable breakfast was good

quietness cleanliness the setup of the room with a kitchen bed was great elevator was fast there was a great work station to do my study

the breakfast area was nice, but it would be good to offer regular white bread as part of the menu

kitchen supplies were minimal but possible to supplement from the breakfast

the bathroom & kitchen were both nicely updated

the fact that the restaurant was very close it was very clean facility it offer a full breakfast every

that the pool gave my kids a rash maybe too much chlorine not sure

great breakfast, with many options

swimming pool water is warm in winter and also interior air conditioner always heating

the pool was great for the kids

wifi worked well

never did get the wifi to work

couldn't hook up the game system to the wifi

room very spacious suite good breakfast polite and pleasant staff good wifi was satisfied whatever money i

couldn't connect to the wifi

didn't have breakfast,but it looked good.

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned, your clothes will

the swimming pool is nice a bit small, but there are no people for most of the time so i was enjoining myself

staff continues to knock on your door after you've been given a late check out

the pool was not open and it was not mentioned anywhere on the website

couldn't get tv or wifi to work

wifi reception was very low

wifi went out

cable and wifi was down a day and a half

wifi a bit slow in room

powerfull air conditioning was good as it was very cold day. wifi area range was not problem.

wifi was on the slow side

wifi only

the wifi is super weak

no wifi signal in my room.

it had a kitchen and living room. plus their staff were very helpful and friendly.

did not eat breakfast there

laundry

the kitchen!

it had a small kitchen in the room with stove, microwave and refrigerator.

least that was the case on the 1st floor)

wifi requires reconnection process with typing password after each return to the hotel or

breakfast and parking and wifi

comfortable, clean and good wifi. rich breakfast. coffee and microwave available un the lobby.

od breakfast), free parking, free coffee all day,