the wifi signal was practically non-existent in our hotel room

wifi was very weak sometimes

the rooms blocked my cellphone service so i had to use the wifi, which didn't work

wifi was good too

the wifi was poor quality and they did not have signal boosters

kitchen was exceptional and the hotel staff were beyond accommodating

i like to stay here is because it feel like home. there is a laundromat and a kitchen i like it.

good size room. full kitchen

need to have a better breakfast hospitality bar

it has a kitchenette and a laundry room

staff, room size, wifi, dining monday thru wednesday, everything was perfect

staff and the layout of the room were great and the complimentary parking, wifi and breakfast were really great

wifi was spotty and slow.

location, room, facilities, wifi, and bed we're all great.

breakfast area plenty of room

wifi didn't work half the time

had to ask for wifi password wasn't given upon checkin

mainly the wifi lol

cheap great price online wifi works great clean and affordable definitely recommend

the room was nice in clean and the water ran hot the wifi sucks no way to access the heat a fan was in the room no ac

came to the door with special service like breakfast accommodations

absolutely nothing i didn't like, i just wish there were more varieties of breakfast selection

cut fruits in breakfast

no breakfast but they did offer coffee in the room

i was not able to eat so i can not comment on the breakfast

the spa room

spa hose didn't work

i made reservations for at room with spa and when we got there the rooms were all sold out.

the spa tub was nice

place very relaxing and spa hot tub was incredible for body aches from work helped me relax a bit

free breakfast

breakfast ok for the price nothing fancy

everything.. rom, bed, pool, gym, food.. so happy..

pool closed to early and that was the purpose of booking that hotel

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned, your clothes will

everyone was so friendly. the breakfast was great and the location was perfect.

continental breakfast is delicious

quaint and beautifully decorated. great location. fantastic breakfast.

the front desk staff was accommodating and the chef in the breakfast room was attentive and cooked me a wonderful breakfast with great coffee on both mornings

convenient location, beautiful garden, spacious room and well/equipped kitchen

there was no wifi

also wifi was inaccessible

room size was good and thankful for wifi

lack of parking

location free parking

gym is great

shuttle service was great!

breakfast nor bar sue to covid-19, but the cleanliness was outstanding

pool and hot tub

really appreciated the hotel shuttle service

no wifi

wifi connection on 8th floor had an incredibly spotty connection

wifi worked

the wifi. it would work one day and it wouldn t work the next.

also the wifi is soooo slow you cant rely on it for anything

space, location & the gym!

for families with kids, there is a park right next door which is great to burn off

simple but comfy rooms with amazing beds and linens. yummy breakfast. new and well equipped gym.

the breakfast servings - especially the omelet bar - were all tasty

bar in the evening

during my stay

wifi didn't work half the time.

the desk is roomy and wifi is decent

wifi kept falling

wifi was really bad

good fitness center for basic needs

the bar and staff were very personable

so close to all residential halls, perfect to spend a couple of days visiting northwestern kids

extremely friendly staff. great that the fitness center was open 24 hours a day.

the bar and restaurant were used daily and were very nice

super early check in. really appreciate that!

and the breakfast advertised i thought would be a full one with eggs and bacon not just cereal and waffles

very basic breakfast: just a packed cinnamon roll and drinks.

breakfast was plenty, small assortment

bigger breakfast but it was good enough

there was a decent breakfast with juices, coffee, yogurts, honeybuns, muffins, pancakes, oatmeal etc

kitchen, bathroom and bedroom are clean

a large kitchen is accessible to all rooms, which was nice enough

a basic room with a digital lock opening in to three bedroom apartment with one shared bath and a kitchen

the kitchen area was nice even thou i didn’t use it

i thought i was getting a room with a shared full kitchen like i requested in the picture

design comes with new pain though – no bar nor hook at bathroom

and clean room, great rooftop area and gym facility

many menu choices! nice bar lounge , we really loved the terrace on the 6th floor!

i would have liked a greek yoghurt option at breakfast.

very nice staff , room and breakfast!

also when we went down for a swim the pool had been invaded by screaming kids, running and jumping in the pool

they also didn't have any waffles, which made my kids a little sad

you want a clean and comfortable place to crash before you take a complimentary shuttle to an am flight to o'hare and you're in the mood for free breakfast

cups filled many rubbish bags which could have been avoided with a few hard hours of work in the kitchen

pool was clean

love the airport shuttle, friendly desk staff, fast wifi, location and restaurant/bar

facility did not have wifi

worest hotel i have booked, no shuttle, no wifi internet, no breakfast and no service at all

breakfast was good. room was comfortable. free. parking and wifi.

warned-there's no airport shuttle as advertised, no breakfast, extremely slow, shotty wifi, broken vending machine, poor cust

rooms spacious. breakfast very nice with a lot of choices. van service to airport included

pool had mildew/scum all along the bottom and was not swimmable

lack of any kind of complimentary breakfast. even a danish would have been nice

there was no breakfast.

bartender/service and hotel staff were outstanding

2018, close to the airport, wifi must be free for all rooms

nor, to my amazement, do they offer free wifi in the room

wifi is not free, you need to pay for it, that's something that you won't expect from a hotel

no free wifi in the rooms and no foot slippers

charged extra 13$ for wifi.

the property had complimentary laundry room, gym and pool

the breakfast served a lot of fresh food

breakfast sandwiches are a little weird

had problems with the water, mostly in the kitchen but also in the vanity sink

the property had complimentary laundry room, gym and pool

the apartment was very spacious. the kitchen had all the equipment and tableware that we needed.

bedrooms one with ensuite, living room, full kitchen with more utensils and cookware than you'll ever need

mine included two bedrooms and a full kitchen

balconies and kitchen!!!

adult son stayed in a 2 bedroom suite, which had 2 full bathrooms, a fireplace, a full working kitchen and a grill on our terrace

my kids shouldn

hey kids who don

the timely shuttle to and from the airport was a valuable plus for us

frequency of airport shuttle

laundry room and gym are good

asked if i secured a taxi from the airport and volunteered to refund the fare because their shuttle driver had to slip away

there is a casino right across the street with a few restaurants to choose from

location, customer service, amenities, courteous and prompt shuttle service

the latte i got at the coffee bar was even better than at starbucks

location if heading to rivers casino

free wifi, free airport shuttle pick up, store my luggage was bonus

the wifi was slow and if you wanted a premium connection you had to pay for it!

wifi is horrible

the wifi was hard to log into ended up not using it.

can t rate the free wifi, as there was a technical problem in the area at the time, and there wasn t any, although to

rooms are clean, a/c did its job, free wifi, and beds & pillows were good

wifi

wifi is good

rge desk, fast wifi, good a/c)

wifi was not password protected and my security does not allow connection to this type system

wifi was the best i have experienced in a hotel

wifi - it would drop my connection every 45 minutes

services were very accommodating

wifi was spotty in our room and the concierge wasn t very interested in the problem

d patient: my daughter called and bugged them for the wifi password three times and there was no issue on their end)

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

asked for late check out and was denied

wifi was poor.

also i had to use the hotel computer and printer

the facilities are nice, the wifi worked fine, room was clean and organized in a good way

wifi and price of cocktails

couldn't log in to wifi either

the breakfast bar was great also

gym needs to be amped up, but it’s okay.

friendly staff-great morning breakfast-place was clean- overall 4.9 stars out of 5

free breakfast and wonderful front desk staff. also free laundry machines!!

handy having a guest laundry and front desk selling detergent

the laundry eo was centrally located

also liked the fact that facility choose milnor washer extractors for their laundry

breakfast in the hotel

fitness center

nice rooms, clean facilities, pleasant staff, good breakfast, and good location.

airport shuttle service is excellent and wifi is excellent

wifi didn't work well either

also, it was difficult to access the wifi

free wifi was available, but very slow. paying extra for usable wifi seems outdated to me.

room was big, bed is comfy, water heater, wifi. spacious window view.

clean hotel near the airport. modern. has a pool, gym, great easy breakfast options.

close to restaurants and casino

the room was modern and clean. my kids loved breakfast. would definitely stay again.

not very infant friendly, older kids would be fine

pool, gym

there was no breakfast at this location ... and no restaurant or bar open!

did not like the expensive coffee bar in the lobby

there is a pool but we missed the hours it was open

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

clean,comfort, bar in the lobby, friendly staff

pool extremely small kids couldnt enjoy due to a soccer team taking over the entire pool

gym and pool still open

súper confortable and i love they have ( a shuttle) transportation from the airport to the hotel

pool was very cloudy are kids were not happy about that, the rooms were over priced, air conditioner was very noisy and the

the snack bar, gym, and pool are great amenities!

decent gym and good location if you are looking to stay near the airport.

good continental breakfast'perfect for kick starting a day of flying

had to leave too early to try breakfast

convenient location with dining options nearby and an airport shuttle.

breakfast could have had few more items to choose from and the parking fee could have been more

wifi is not free but they waive the fee if you are a marriott rewards member which they signed me

paid wifi access to the pool

00 for wifi

frustrated that there was a charge for wifi.

getting onto wifi wasn't straightforward and the rooms are looking a bit dated.

the space in the rooms the channels the pool

friendly, helpful, and made sure i knew about the shuttle getting me back to the airport in a timely manner

good breakfast and coffee

the fact that the pool was not available when we wanted to use it.

way things were organized, the room bathroom, pool, and most especially the breakfast served in the early morning

we came to chicago by train, took the blue line to o'hare and we were picked up by the hotel shuttle

i loved the free shuttle service back and forth to the airport

the free shuttle and prompt pick up at ord was so refreshing after a long day of travel.

cleanliness...breakfast...shuttle service

breakfast was as good as always, the staff is really nice and the beds are extremely comfortable

kids running around

kids were expecting a pan cake station during the breakfast

i then called the front desk and they said no so i had to drag my kids out of bed with only fifteen minutes because no one would give me an answer

she got in the pool and was sick literally 5 hours later

i wished breakfast could stay open till at least 9:30 am

the pool is a nice size, bright, with big windows

free breakfast

the staff/concierge was rude and not helpful and the main reason we came was because of the pool and concierge told me upon checking in after i asked, that the pool was down that weekend,

room was large and comfortable, with a well-appointed bathroom, kitchen facilities and a sofa

clean kitchen

the shuttle service to the airport was very convenient

as a couple people went to bed early, but the other bedroom was on the other side of living room/kitchen

updated room, clean pool and clean room

clean and comfortable room. shuttle to the airport.

clean pool

i liked the guests laundry which helped out during our stay

we could have a late check out at no extra charge because our flight to italy wasn't until 4pm

close to decent food and casino

came for the price is right game show, we came with our kids, my in-laws and some of my co-workers

close to airport and casino, great restaurants near by as well

the wifi is super weak

wifi only

powerfull air conditioning was good as it was very cold day. wifi area range was not problem.

i like the free parking , great wifi, access to pool during the stay.

wifi was on the slow side

wifi is almost unusable, the bandwidth is not enough to load any kind of website, and it is pretty

-unstable wifi connection at times -running out of coffee late in the afternoons

bed, good size room, good wifi

wifi didn t work at all

lot was rough, heavy rain which caused parking lot to be extremely flooded, also wifi was bad

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant) important notes: - walls are paper thin, you

  no microwave,  no laundry,  people trying to open your door

i didnt like the funky smell in the laundry/ vending area

liked the motel, there is a laundry space which can be used using apps, which felt nice

laundry facilities on the premises is a great idea.

printed in the room that i could find), which wasn't working once i managed to connect to the wifi (as an international traveller my roaming doesn't always work and costs too much) so couldn't (-)wifi could have been better (-)didn't know there was a fee for parking and wifi! it's 2021. what a joke! (+)on the same page with communication of how to park or how it works at check in , and finally no wifi for my room as a hilton silver member

ings the hotel offered parking,deposits,room service,etc)

stayed at the hyatt rosemont two nights prior which was drab and restaurant bar closed too early

shuttle service was excellent and right on time.

had a shuttle bus that took you directly to the train

i got a bed, a shower, a bath, a tv, a lounge, a desk, an ironing area, and a full kitchen

was not expecting a kitchen

kitchen

it had a huge closet kitchen that reminded me of a studio apartment complete with living room

they had laundry options and also breakfast

everything really enjoy the hotel and the divers bar and patio i enjoyed the overall atmosphere

quiet despite the bar downstairs

the bar wasn’t open. maybe only on weekends

of water available on the floor, no coffee in the room, , the music from the bar downstairs was way too loud with no patrons

not sure if the bar sttached to the hotel is part of the hotel

the wifi is not really good

wifi was quick and easy to access

le to reserve for shuttle by airport wifi with their link and code)and great convenience that shuttle not only can take us to airport

the wifi worked well and the breakfast was great

friendly and helpful staff, great airport shuttle system

layout of room was a bit awkward for luggage. wifi was a bit iffy at times.

had issues with tv and wifi, but not a deal breaker.

also, the wifi was so slow, i just used

great staff. very good shower, wifi, bed

the free wifi was a bit slow.

the wifi is pretty bad.

wifi was strong and reliable

the wifi was not working for half of our three-night stay

wifi was pretty decent

the wifi didn t work

was perfect, our room was super cozy with a comfortable bed and the breakfast had many delicious choices

free breakfast, super clean, & staff was friendly!

room on ground floor noisy, hammering and drill from utility room on weekend, slamming doors from gym, not well insulated from sound

love the free breakfast and the gym and hot tub is a nice bonus

no pool

temp in pool area could have been warmer

no outdoor seating. poor pool area.

clean,pool

great pool area with sauna and hot tub

gym is fine business room is good , you can take printouts of you want shuttle service for near

loved the free parking, pool access, and on-site restaurant

the location isn't very walkable for good food and bar areas, but is close enough to everything that a short uber/lyft will do the trick

restaurant and bar area

you can work out, have lunch, sit by the pool, chill on their rooftop deck, take classes, have your spa services and it feels like you

there is a lovely outdoor pool and hot tub as well as an indoor pool and hot tub

kind staff, clean hotel, and excellent breakfast

to the covic-19 not being able to have the breakfast offered which is understandable and not having stores a bit closer i don't own a vehicle

had a spacious room and the staff was understanding and pleasant even allowing us an early check in

would be better if the breakfast area would be larger

breakfast now

slow wifi

only think that i was disappointed in was there was no free wifi for leisure guests

fast reliable free wifi

rooms are spacious and clean, amazing beds good wifi ok tv restaurant is very good

check out at noon, included an airport shuttle and free wifi.

lobby was charmingly decorated, staff very attentive, good wifi, comfortable beds

wifi didn't work in the room but we didn't really care much cause we were enjoying the city whole

with all the amenities necessary, super-nice staff, coffee 24hrs in the lobby, free and reliable wifi

the bed was super comfortable and wifi speeds were good

wifi wasn't good, but thankfully i didn't have much work to do at the hotel.

pet fee is $75 and parking garage around the corner for $25 (take ticket to hotel front desk and

no gym on site, no laundry, no parking

i loved being able to walk to restaurants and stores with the kids without having to walk to get the car

bag for laundry in rooms no fridge in standard rooms walls were thin--lots of noise from the street and

location, right next to shopping, many food options, bus transport, laundry, grocery stores

it was a good value for the money. however, the breakfast needs to be upgraded.

breakfast is in brown bags that are handed over to guests in the lobby.

breakfast was the same every day, but not bad

the breakfast was pretty stingy.

breakfast is

no free wifi we had to go down to loby everytime we need internet

no wifi in room. had to go to lobby

staff didn t tell us wifi wasn t free unless we join hilton honor

there are great if have wifi in the room

s 2017) that's like paying for hot water

pet friendly and you will be charged $25 for the pet fee

the gym was great

shuttle

room was spacious with a small kitchen

were still ironing out the kinks for the app needed for the laundry room, but i'm sure it will improve

the information peraon didnt give us the wifi, we need to ask him for

wifi, super helpful staff and very convenient airport shuttle

no wifi

nimal), wifi, airport shuttle 20 mins. from terminal. price.

convenience: inclusive breakfast

have all the basics in the kitchen

the property is great. kitchen is nice, bathroom is well appointed

spacious and had kitchen

i was in a one bedroom apartment with kitchen

needed a few more pots and pans and serving bowls for cooking. it was a great kitchen.

wifi speed!

wifi worked well

a special promo code for free access - this may not always be the case as they posted rates for wifi

free wifi, free breakfast and free parking were huge appeals

and easy check-in; friendly staff; clean, spacious room; free, working wifi; free breakfast

wifi was not working when i check-in, and there's no it to help as it was sunday night

wifi in all areas and free parking

wifi was spotty, other than that everything was good

the wifi was great to have and breakfast was simple but sufficient

no password for wifi

breakfast was great love the sofa and seating area of the room

in wicker park was good - room was a good size, the bed was comfortable and bathroom clean - the gym was decent - onsite bar/restaurant was

my key did not work for gym. so had to ask reception to open it for me every single time.

rooftop bar (was heated/covered) and still awesome even in bad weather

excellent breakfast

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

laundry facilities on premises

breakfast was awesome. everything was great.

we din't have breakfast but everything was lovely, clean , and comfortable

breakfast is great.

clean and spacious, with a kitchen and cable

kitchen was adorable

friendly staff. beautiful property. nice spread of breakfast food.

the large shared kitchen was nice and easy to use, it even had a shared fridge for guests

about this place was fantastic, from the comfort to the breakfast and to the location

it definitely think a bigger breakfast would be nice

the kitchen girl stood at front desk chatting , surely she had time to load a dishwasher

spa / pool closed for renovations. wasn't notified prior to booking.

never gotten in the pool for no other reason than just not staying long enough

the jacuzzi was close and the pool has poor maintenance

also, free breakfast and an indoor pool is available which makes your stay more enjoyable

it is great to have a mini kitchen to help cut costs of going out to eat for every meal.

kitchen in the suite was great

room lay out with mini kitchen very comfortable

i like the kitchenette setup

not very clean in the kitchen and room etc. bathroom very dirty

the location was great, easy to get to the airport and the shuttle service was fantastic

shuttle at 5:30 am, complete hot breakfast at 5 am, friendly daytime receptionist and driver,

breakfast was ok

shuttle picked us up from the airport

shuttle driver (from o'hare) was an angel going way beyond the call of duty

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

i also like that there was no pet fee for bringing our

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here