in-house italian restaurant and also a popular bar & grill

greatest location, and great bar for drinks off the lobby.

attached bar was also good with a good menu

we found the overall independent, non-corporate/chain feel of the hotel charming, and the bar staff at the connected restaurant was very friendly

on-site restaurant and separate bar were very nice

make my visit great, had maps for trains and city to find my way around town,they even have shuttle to train depot,menus for places to eat,room was very nice and quite,overall very nice place

the most awesome thing of carlton inn was the shuttle service and proximity to mdw

shuttles

breakfast was delicious and the staff is

there’s a gym

it was clean staff was helpful and my husband loved the pool.

free breakfast ud83dude0dand free parking

swimming pool was perfect

the pool is nice and warm, the rooms are clean and a comfy size and the pillows and bed are perfect,

spa jacuzzi tub in the room

great breakfast,the bar and lounge

super happy it had a small kitchen area to cook a meal

the room had a high ceiling and a kitchen, so it was very comfortable.

parking) good price and location ( two metro stations only 7min walk away from the hotel) the gym and staff were nice

room was fantastic, it had all you needed, a kitchen, a place to study/work, high ceiling and a gorgeous view

gym was supplied well

a food hall, gym, decent free breakfast

breakfast in the morning and bar at night is the perfect stay here at the hyatt

wish there was a bar on site

breakfast option availability if you didn’t come at the start of breakfast

i also liked the pool and the gym

shuttle was on time

kids liked the pool. the room was nice. the size of the room was nice as well.

clean, great linens and pillows...bed very comfy. i so appreciate the shuttle service to midway!

front desk was really rude, they act like they had attitude didn't want to give us towels, had kids playing in the hall

the shuttle offered to get to the united center. also, the room was pretty spacious.

awesome staff - great hotel - comfy beds - loved the free shuttle

hotel has a shuttle that took us everywhere we needed to go

the location close to the arena. the shuttle to the arena.

shuttle service to anywhere within a mile of the hotel made my stay stress free as i didn’t have

there is a fitness center off of the lobby

they did let us use the restroom attached to the fitness room to change clothes in at 3:30 which was kind, but not ideal

fitness center was small but also clean

beds were fine, clean enough, fitness room/snack bar/amenities were nice to have.

location, fitness center

gym was ok and good location near to the midway airport.

it was close to a lot of thing the gym was nice

early check in

of the shuttle drivers was reckless and had road rage

breakfast was given in a bag no meat no gym no pool

the tv did not connect to wifi travelled with children could not connect my neflix

the sofa bed was very uncomfortable, and we could not use the wifi

the wifi is good

nice location big hotel had a pool ok wifi

the wifi connection

free breakfast was delicious & my kids loved the waffle bar

the laundry room needs monitored more because i just needed to wash a small load and waited an hour

breakfast was good for being a grab and go box

location, breakfast was good.

clean, great breakfast, nice staff, free parking and 10 minutes from midway!

room was nice, plus was small kitchen on third floor.

no tv. kitchen has utensils but no coffee, no cream or refrigerator..

lobby, the shared kitchen was a bit shabby; the only common social space was outdoors and unusable in bad

the “kitchen” was not maintained at all-no coffee, not clean. the room itself was fine.

room was small than i expected and the kitchen nook is shared

great wifi and areas to work from

loved this bed and breakfast

we loved the self-serve room service bar where we could grab a quick drink or snack before heading out for the day or going

staff were absolutely lovely, willing to make amendments to the breakfast menu

i regret i had to leave before the breakfast

i didn’t like that the pool is close but i do understand the circumstances

i didn't get a chance for breakfast, but i loved the bar inside was a little upset because the pool not open

very helpful and friendly, suite was perfect with lovely view, breakfast was great each morning, bar in the evening was great, would definitely return to this hotel

pool area was cold actually pool water was to cold couldn’t swim

pool was locked at 9:30... closes at 10.

breakfasts were the fabulous handiwork of a real chef

beautiful and clean property. breakfast was excellent. good location.

but they said it was nice, quiet, good breakfast,

it definitely think a bigger breakfast would be nice

clean and comfortable. nice room. good breakfast included.

location and gym was nice

close to slot of things. the bar tender was great and we had fun.

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

restaurant and bar on site .

i liked the location and the gym area.

modern, friendly staff, very comfortable bed and airport shuttle

parking was horrible and they had the pool closed and not breakfast

don’t stay here if you have kids .

the area was wrong no pool for the kids when we 1st got in we came to a room that wasn’t clean and to be moved just wasn’t a good

the service in the bar was terrible. took forever to get food.

no information in the room, such as wifi password, near restaurants, available services.

get the wifi to work properly, it said that i was successfully connected, but it never worked so i had to

good wifi for a fee

wifi also doesn't sync well with my chromecast so had to use hotspot

was annoying to keep doing the wifi for each day you were there

i didn’t have breakfast

best thing about those hotel was the kitchen and access to free kitchen ware, also i like that there is washers and dryers

liked the kitchen in the studio, just wish the appliances like plates and pots were in room but they were

didn’t drain, no sugar for coffee, ran out of laundry detergent for onsite laundry

breakfast

the breakfast

a hot breakfast would put the establishment over the top!

no juice for breakfast

was continental breakfast every morning between 6a-9a

the amenities were great, especially the breakfast and the pool

wished there was a pancake or waffle option for kids

the room, the pool, the rooftop, the gym

spa and gym were great

decent gym

the pool should be on the roof. the chlorine smell was not awesome.

hotel wifi barely worked

no wifi

the shower was very strong. the free wifi was good.

vid-related

bummed their bar and roof top area closed so early.

made a last-minute decision to spend christmas in chicago with our kids and needed to find a place to stay near their apartment

gym access, restaurant and breakfast buffet. felt really safe traveling alone. comfortable.

super noisy ( doors slamming, kids crying, people shouting, car alarms going off)

are friendly and it was clean and my kids love to it there nice view the food was very good my kids enjoy it they won't to come back

no information about gym or pool area

good coffee and breakfast

in wicker park was good - room was a good size, the bed was comfortable and bathroom clean - the gym was decent - onsite bar/restaurant was

would love to see a smoothie bar with greens, frozen fruit, oat milk, flax seed, etc

special thanks to judy at the front desk, angelica in the kitchen, and nicole in the bar for a very welcoming and warm reception

the view the view the view!! (from lobby bar and outdoor terrace)

our stay at this brand new, luxury apartments with excellent amenities (gym, pool, jacuzzi/steam room), convenient in building parking, super friendly and professional,

it's super-spiffy, with lots of amenities (pool, gym, mail room, etc), and the studio apartment is terrifically laid out, including a stove,

wifi was free and of good speed

wifi was useless, too slow to even surf the web forget about streaming netflix

free wifi, clean linens, minimum noise, good location, friendly staff, rooftop pool

the wifi works awesome

most of all, my laptop could not connect to the hotel wifi -- but the fault was not my laptop since it worked on other hotels

facilities - kitchen, water machines, gym, washing machines, and really comfortable beds

the included breakfast was great and probably the reason i gained 5 lbs

the room was great! so clean and cozy. breakfast was good. great location.

breakfast was very good

my daughter loved the pool as well

the breakfast was good

kids in hotel pool after 9pm. room keys stopped working during stay. terrace area closed.

has a gym and a pool, which is nice

pool and gym closed at 10pm

one and only complaint was the pool was really cold and there was one group of 14 kids in their and they were all screaming and splashing people that were not part of their group

was amazing, the pools were a good temperature and the bathrooms and our room was awesome

i didn't have time to use the gym or spa but the room was so nice and the bathroom was excellent

great amenities , classes , gym , tennis, great breakfast options

level gym, lockers room with steam room & sauna, cute bistro, large trendy rooms, very nice staff - this

we thoroughly enjoyed ourselves and used the gym, pool, tennis courts and did multiple classes

hotel food and bar service very

no grab bar in shower. hand soap too small. soap in shower mounted too high.

just that the bar wasn't open lol

onsite bar and dining was closed due to covid.

well to no fault of there own but because of covid the bar was not open

wifi fast

television reception was choppy and the wifi didn't work.

wifi worked perfectly whole time

quiet, wifi and close to everything.

dodgy wifi.

modern design, nice staff, breakfast, very clean, close to downtown and university, close to chinatown and restaurants, clean,

clean, had a basic but adequate gym, has complimentary laundry facilities which are a complete game changer for us as we travel light

the gym was alright and they had a laundry room you could use for free

breakfast was fantastic if you could find something to eat you are to fussy. very good

very nice size rooms, incredibly clean. they had a very nice continental breakfast as well.

we arrived earlier than expected and they allowed us for early check in

bar not open, no room service or housekeeping that i could see

rooftop bar is mostly inside and can be very loud and chaotic

we enjoyed drinks at the bar on our last night

they got a gym and the property looks amazing. the interior design was great.

the bar and good closing early. other than that great stay!

gym facility also nice with clean and up to date equipment

we had drink and a light meal at the bar which was very perfectly prepared, in fact it might have been one of the best pieces of steak i

the lobby bar was fun and very friendly

kind staff, clean hotel, and excellent breakfast

let us check in early so we could make it to an event on time, safe location, the waffles for breakfast were amazing

early check in

to the covic-19 not being able to have the breakfast offered which is understandable and not having stores a bit closer i don't own a vehicle

breakfast now

was so automated and automatic i didn t need to ask any questions (wifi, breakfast, checkout etc) (+) wifi was strong and connected easily--no annoying website popup that you had to connect through (+) wifi worked great (-)wifi a little slow (-)slow wifi (+) i spent the day in my room working and never once did the wifi lag or drop connection (-)wifi was a bit spotty. (+)up as an office space with a conference table, a conference telephone, large screen and stable wifi (+)wifi did not work (-)could not connect to wifi. no free water bottle in room.

cool air kids wanted to go swimming. made it to the beach though.

the breakfast was excellent, offered a great selection of tasty foods

breakfast, nice location we were able to walk to restaurants and nice sightseeing places

a bar would be ok

the staff was very accommodating with extending late check out time so he could get some rest to see if he was feeling well enough to travel

pool was small

people were at the bar drinking eating everybody was just having an awesome time

kids loved the pool area

great place downtown chicago. perfect with kids.

views, staff and breakfast!

no complimentary breakfast and i still haven't received my 100 you held for the room

great breakfast buffet daily. lots of selection.

enjoyed the pool

spa and gym opening hours with sufficient equipment

was ok, but not if you don't have a car, staff was friendly, i liked that they had a laundry i could use to wash our

clean, great breakfast! nice area, safe!

the breakfast and your gym.

comfortable and big beds gym

wish breakfast wasn't so early and ended so quickly

didn't eat breakfast at the hotel.

limited choices for breakfast but large portions and it was free with the vouchers

the breakfast was great!! i love the location of the hotel. the view was amazing.

makes for a very noisy and jarring breakfast experience

i didn't like the breakfast buffet. food trays were empty and took too long to refill

location and free shuttle to the airport

airport shuttle. nice driver

the price, free shuttle to the airport, and the staff.

second thing is a shuttle

airport shuttle they have too post online how it work and explain the shuttle available only on call me and

we enjoyed the live jazz by the bar in the evenings as well

great location and cool design. gerin at the bar made the best french75. he was awesome.

we had n/a drinks one night in the hotel bar where they had a live jazz-style band playing

the room was comfortable, we had room service both mornings and the food was quite good and arrived quickly

noisy guests in the bar area. wrecked the calm and relaxing atmosphere

a big bonus was the additional amenities, such as the gym and common areas for relaxation

the gym is very complete

spacious apartment. huge island table in the kitchen.

fantastic facilities, pool, gym and lounge area with shuffleboard

everything the pool, hot tub, and the room

bad thing, wifi didn't work that day because of a bug in all the building

i wasn't sure if there was wifi. the tv didn't work.

wifi never connected during our stay.

horrible wifi

the price and location are great, place is clean and comfortable, free wifi, and staff is friendly

we loved the bar and the complimentary breakfast

one bar of soap is not enough

the kitchen was well accessorized

the breakfast was amazing too

kitchenette was perfect size

they have courtesy bottled water stations on each floor, and complimentary laundry room (small)

we arrived early and were grateful for the early check in since we had traveled a distance

great location, gym and also includes free laundry facilities!!

late check out is at cost

we were allowed late check out

wifi was good and stable

free wifi is provided through a public unsecured network, with overall speed of 10mbits

wifi is great

i like having wifi included & coffee/tea & fruit & granola bars

wifi is good

sleep on the beds, free wifi was a bit slow and to upgrade to speeds still slower than lte it was pretty expensive

the wifi was out due a general nationwide outage and the front desk did not know about it, so they

wifi connection was poor-couldn t use my laptop at all

were uncomfortable, tv is not connected to wifi - no apps, streaming, or casting -, poor

view of the building next door and the alley cons: *the biggest con of all: i could not get the wifi to work on my laptop

tv didn t work, wifi didn t work at all

acks, drinks, toiletries if necessary), signage in room with wifi

great wifi for work

stable and strong wifi

wifi was really quite weak so i would say that could do with giving a little boost overall but in

were kids sitting running playing laying and talking on the phone in the hallways and in front of the

also was pleasantly surprised with the breakfast options

the kids enjoyed the wifi, breakfast and the many tv channels.

we arrived after midnight and my kids were thirsty, we asked for water they said they don’t have

i enjoyed breakfast clean and well done and put together

and a good gym

it was extremely loud, and the kids were mildly destructive because the adults weren't paying attention

did laundry at hotel, but they ran out of laundry detergent so we had to buy some at a walgreens

lots of space and the kitchenette was great, especially in the morning with 3 kids

had a bad smell near the bathrooms every time we walked by and the breakfast was ok at

no free wifi, snacks are overpriced

wifi was also strong and easy to access

the room was spacious and well maintained and the wifi good

also the wifi was really bad

staff great. free wifi, laundry and breakfast.

, cleaning staff were very efficient they were fluent in spanish which helped my parents, breakfast was delicious and room was very clean employees do an outstanding job, great parking lot

oh and the staff was rude & there was nowhere to fill up water other than the sink or in the fitness center, which that water machine definitely has never been cleaned as the water tasted

the staff was very nice when you walk they greet you the lobby was clean the breakfast was great

property was clean, staff was friendly, perfect continental breakfast ! will stay again!

the fitness room was not kept; towels not available; no water; no weights to use; no tv remote

wifi works great and shower warms up very quickly

not all beds have access to lockers - someone stole my labeled food from refrigerator - very slow wifi

the wifi was a little tedious to connect to but once online, it was brilliant.

wifi worked well

is great, rooms and bathroom are super clean, beds are comfortable, temperature is good, wifi is good, there s free luggage storage for any time and any size, self-check in and self

wifi is ok the view from my room was nice location was nice

one day the wifi is not so good

wifi was great too, zero issues

wifi sucked

central location close to everything nice rooms and great beds nice and helpful staff good wifi

- nice interior design - good gym - vibey bar - great location

lobby bar is a great place to meet other guests

the lobby bar is spectacularly fine

the nye party in the lobby bar was well planned and

the gym in particular was really new, and well equipped

the property was new, the wifi in my room kept going in and out and they didn't know how to fix it

wifi worked well, rooms were a good size

unsecured wifi

good location close to everything. liked the cool wifi mirro in the bathroom.

hotel wifi is very

packing up two kids and stuff was annoying

to have little kitchen in room

my view was lackluster. wish there was laundry facility.

was spacious, with a little kitchen area, wifi was very good, elevators were quick, beds

they were happy to accommodate an early check in and late check out

nice (little strange) gymnasium/sports themed hotel was clean and smelled nice

$35 for amenity fee and have no idea what amenities it is referring to since there is no pool, gym, restaurant, staff, etc

access to free laundry facilities and basic kitchen

decent,simple breakfast

we loved the kitchen

she also got me signed up for hilton honors which gave me free wifi which made a huge difference for me

i hate the wifi policy. you have to be a member... just annoying.

we had trouble connecting to the wifi, but the staff helped us through it.

we got an upgrade upon checking in to a room with a view of the lake, free wifi and

i wish wifi was included

wifi

in the city centre,clean and cozy room, helpful staff, water and coffee for free in room, good wifi

the beds were particularly comfortable, and the wifi was good

unable to connect to wifi.

didn't like $50 per day charge for wifi, water bar+metal water bottle, borrowing bicycles, and a couple of other optional items

room was small, but had everything we needed for 1 night - bed, bathroom, shower, wifi

only drawback i found is poor wifi connection for my room

bit expensive but it s chicago. wifi not great.

wifi didn t work in my first room

free wifi, free coffee in the lobby, very clean and nice staff, express checkout