we love the pool it was so nice and clean and the hot tub was so relaxing

the atmosphere was nice. the kids liked the pool and the gym

nice lobby and bar and very comfortable bed. quiet and used the workout room and hot tub

the atmosphere was nice. the kids liked the pool and the gym

they accommodated me with a much needed early check in! great staff!

listed amenities i thought this had a bigger kitchenette

that said, there was a second sink in the kitchen area, so i don't know why the bathroom sink couldn't be inside

wanted to use the pool, but not enough time, will do in the future.

the staff members were all nice. room was clean. kids enjoyed swimming in the pool.

kitchen

there were crumbs on kitchen floor and bathroom could've been a cleaner , the counter

kitchen

it says breakfast included when actually it's only a snack breakfast. should change on website.

full facilities of kitchen appliances.

need more kitchen dishes utensils. very limited

it was clean, easy to get to, room was large, pool was nice and the laundry worked well.

the pool was the best part.

shower had good pressure, lots of hot water, a free-flowing drain, a handy grab bar and shampoo & conditioner dispensers (would be nice if they would also add one for body wash)

facility is clean with small fitness room but nice pool

plenty of parking and good water available in the gym and pool, which were also nice

the shuttle ride was terrible and the driver scare the kids

room was very clean , the breakfast was very good, the check out was very easy, they have airport shuttle, so everything was great, the staff are very polite and helpful

pool area wasn't clean at the time of the opening of the pool - kids clothes and dirty towels were

kids ram up and down the hallway till late at night and early in the morning

their complimentary airport shuttle which starts very early in the morning was also very helpful

wifi didn t work

good wifi. the staff was helpful to try to resolve our issues.

wifi was not working

the wifi get dropping out, you would have to reconnect multiple times a day.

wifi service was terrible, you had to keep logging on to it

no breakfast, even though it said was included. there was no breakfast offered

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

limited breakfast choices

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

more food options for breakfast.

short stay so didn't make use of many of the facilities other than the gym which was good

at bar was good, court area was unexpectedly very nice

had to ask for room service daily

room service comes every fourth day so if you re staying for 2-3 nights you need to call for

we stayed three night and they didn t provide room service and the ran out of towels

location, value, comfort and a decent breakfast. no complaints.

great breakfast and location

hotel is very nice and clean , but the pool is very dirty and everything is broken in the gym

the one laundry washer was not working

the breakfast is the egg without salt and the meat is very salty, the pool is very small, the gym is very old

was continental breakfast every morning between 6a-9a

the breakfast

the amenities were great, especially the breakfast and the pool

the grab and go breakfast was also a nice feature

no juice for breakfast

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

clean property and rooms, bar and restaurant on site.

location and gym was nice

been great: the staff, breakfast, the gym

restaurant and bar on site .

the laundry facilities

laundry room

laundry is also available with purchase of detergent there

i definitely appreciate them always having rooms available for early check in and not killing the rate for doing so

the laundry and ice were close but laundry always out of order

the wifi was decent and allowed me to do remote work

the lettering on the wall, the jacuzzi, the air conditioning in the gym, the drooping drywall in my shower)

shuttle is limited and wasteful

shuttle from the airport would be great

that there is no pick up shuttle from o'hare airport

room was a good size and they gave us a free early check in this hotel offers a free airport

second thing is a shuttle

who helped me at the front desk was very nice, and offered to waive the early check in fee

shuttle when call

shuttle was very helpful as they even arranged for me out off thir operating hours

close to restaurants, allowed for late check out

close to bus station and other commodities such as laundry washing, diners etc

asked for a late check out i was told no check out is 11am no acceptions i was like wow

close to the airport. great value. clean. nice stuff. laundry on site.

even has laundry room for guest use

everything was nice, the kids had a wonderful time

enjoyed the space and the kitchenette

the kitchen pans. i used a lot of butter and food still stuck.

place was great from the breakfast to the staff

the room was very clean. the staff was very friendly and helpful. the pool was great.

had red stain at head of bed, restaurant/bar was closed due to staffing issues, gym was not ventilated and very hot, no outdoor pool or hot tub (only indoors), housekeeping was

pool was good but it was a little cold,i was hoping for it to be warm also i was a little sad that

only wish the pool area had a hot tub, but i understand why hotels don't have them as often anymore

enjoyed the omelet station and bar serving food.

pool, workout room, computer center, bar & 24 convenience little shop score high points in my eyes

the kids were disappointed about the pool

the breakfast exceeded our expectations

shuttle driver (from o'hare) was an angel going way beyond the call of duty

the location was great, easy to get to the airport and the shuttle service was fantastic

shuttle driver was on a video chat call the whole way from ohare to the hotel

that bar was right down stairs

every thing was wonderful ,the staff, the room, everything we enjoyed the bar and the pool also.

free parking

we liked that there was a restaurant/bar attached which also had a great breakfast

or 2am)

on multiple days paper thin walls, i could hear everything that was happening in the next room wifi was spotty multiple times a day there was a used towel left behind the bathroom

good breakfast and wifi

loved the cleanliness, the always working fast wifi, the convenient location near highway and mall and eateries, the safe surroundings, and

breakfast is always hot and ready, staff is always friendly and helpful and the location is perfect

breakfast eggs

the wifi connection

nice location big hotel had a pool ok wifi

t notified and my teens had a bday party there wifi nor tv

the wifi is good

the tv did not connect to wifi travelled with children could not connect my neflix

the breakfast area was clean, and the staff were nice

breakfast was hot and delicious

breakfast: standard offerings: scrambled eggs, coffee, sausage, cereals, yogurt, fresh apples and

this is helpful if you're staying in a room with a kitchenette and want to eat healthy

breakfast was fine but the location was ok no problem

the room was very clean and comfortable. the wifi worked great and breakfast was very good.

free breakfast and wifi

kitchen dvds players, free laundry

pics provided of laundry and trash we took out

could be a few more handicapped parking spaces

the service was excellent, the bar poured good drinks and the room was immaculate

no grab bar in shower. hand soap too small. soap in shower mounted too high.

just that the bar wasn't open lol

onsite bar and dining was closed due to covid.

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

the pool and spa facility were great and a pleasant surprise

i do not mind kids or dogs, but the relentless in and out door slamming and yelling in the hall was unnerving,

setting, beautiful grounds, fantastic pool - seriously the best pool i've seen at a hotel in a long time

and by the way we wish the customer service at the front desk and valet to the pool and spa matched

the pool and location and 24 hour gym.

wifi was spotty, other than that everything was good

wifi was very poor

my computer could not get on the wifi --probably an issue in my firewall

slow wifi and very loud air conditioning

wifi is poor. no parking at all

the curtains in my room were filthy and so was bed skirt, and the gym should not be listed as a gym

breakfast was okay.

i didn't like the fact that it was only 1 type of meat for breakfast everyday...

breakfast was a great start the next morning

loved how clean and personable the staff is the breakfast was amazing

wifi

free wifi, free breakfast and free parking were huge appeals

very good wifi,

a special promo code for free access - this may not always be the case as they posted rates for wifi

wifi worked well

there was no microwave in my room and we had to either go upstairs or to the bar for ice

we ate dinner at the bar one night and it was very good

the breakfast was wonderful and the bed was so comfortable.

in right as their pool was closing, but they were willing to stay open an hour later to allow our kids the time to enjoy their amenity

the room was very spacious which is a plus when you have little kids.

wifi was awesome; make sure to log onto the appropriate wifi

wifi for a 1/4 of an hour

wifi was extremely slow and unreliable

wifi, super helpful staff and very convenient airport shuttle

no wifi

the small kitchenette and desk aspect

rates, free laundry, full kitchen, large desk, comfortable rooms & beds, great

it is like a small apartment with the large bathroom and the stocked kitchen supplies

loved the full kitchenette i didnt have to good out to get food at restaurant and spend more money

location near o’hare, 24 hour shuttle, friendly staff.

thank you so much rebecca also the kitchen had a full stove-oven and broiler included

breakfast is all one could ask for

quietness cleanliness the setup of the room with a kitchen bed was great elevator was fast there was a great work station to do my study

the breakfast was very delicious everything was wonderful we also loved the kitchen

the breakfast could have been better

it has a kitchen and living room

it has full kitchen

only negative i can think of was that the trash in a cabinet under the sink in the kitchen had not been emptied from the previous guests

could be cleaner. breakfast is scarce.

wishing there was a little better choice for breakfast.

od breakfast), free parking, free coffee all day,

many families there, staff very friendly, no noise or bad smell, good continental breakfast, good wifi, comfortable

on-site parking and free wifi are

wifi signal very week

wifi did not work properly, would not stay connected and once it was it was very poor

free shuttle bus. stable free wifi.

good free wifi

bed was comfortable. nice large tv. fast wifi. quick shuttle connection to o'hare airport.

rooms very clean wifi good staff always friendly ideal hotel for airport cargo area would suggest hire car to get

check out at noon, included an airport shuttle and free wifi.

good to see that the room has kitchen but when i walked in the room i smelled oily all around the room

laundry on site.

the sleeper sofa and was informed by the front desk that i had to wait an extra day because of laundry personnel

bed looked comfy enough, kitchen was as expected

the next morning the maid said laundry wasn't done to give extra

like to pay for extended wifi to stream videos

usually other hotels offer free parking and free wifi to their guests

couldn't connect to the wifi

room very spacious suite good breakfast polite and pleasant staff good wifi was satisfied whatever money i

wifi worked well

would be better if the breakfast area would be larger

kind staff, clean hotel, and excellent breakfast

let us check in early so we could make it to an event on time, safe location, the waffles for breakfast were amazing

great breakfast, comfortable, clean , and good price

to the covic-19 not being able to have the breakfast offered which is understandable and not having stores a bit closer i don't own a vehicle

the wifi was slow at times for the work that i needed to do.

ise from next door); cable tv service updates caused channel interruptions

everything was very nice, the rooms, wifi, lobby. thank you!

location was excellent. bed was comfortable. great view out of window. grateful for free wifi.

wifi; thin walls

size of the pool was good

great price, very nice breakfast, pool and gym, and helpful staff

close to my destination. nice pool and gym.

breakfast, front desk staff

everything was perfect!! but the cold water in the swimming pool.

worst of all, the wifi wouldn't connect to the tv or the video game system i brought, and there weren't any

strong wifi

outdate, extremely slow wifi, impossible to work.

wifi was out, no cable tv, no refrigerator, missing complimentary bottles of water as described,

tv & wifi

connecting to the wifi sometimes is hard.

no free wifi we had to go down to loby everytime we need internet

be careful; you may need to pay for wifi.

wifi isn't free

breakfast was also pretty good, and there was wifi and comfortable beds to sleep in which was the most important part to us

really liked the size of the room, amenities

twitch and youtube music is not working via the free wifi provided

wifi was quick and easy to access

crowave and large fridge), free wifi, coffee accessible 24/7 in lobby, shuttle service, and friendliness of staff

friendly staff, clean room, good size and functional bathroom with all the amenities, good wifi, good breakfast and excellent free shuttle service to and from airport

cable and wifi was down a day and a half

couldn't get tv or wifi to work

wifi a bit slow in room

room to breakfast to wifi, it was all terrible

wifi went out

courtyard, fitness center, bed, balcony

the fitness room was perfect!

the shuttle was unavailable when we needed it.

bar was excellent with a fully stocked selection of spirits and food

hotel staff were great, but this hotel is not super close to o'hare even though they offer a shuttle

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

laundry facilities on the premises is a great idea.

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant) important notes: - walls are paper thin, you

  no microwave,  no laundry,  people trying to open your door

liked the motel, there is a laundry space which can be used using apps, which felt nice

no pool yet but we were told they are building a new pool

when i booked i requested a possible late check out, so i asked if it was possible but he was very rude about it

i love that there is free breakfast every morning

breakfast is out-of-this

requested late check out for 1 hour which helped

was decent and they still had the pool open

the property was clean, staff was efficient. my kids loved swimming.

could use two laundry machines. ty for great stay

rooms were great, as well as bfast buffet & pool.

busy restaurant and my room happed to have a window facing it, so i got a lot of noise from their kitchen staff

printed in the room that i could find), which wasn't working once i managed to connect to the wifi (as an international traveller my roaming doesn't always work and costs too much) so couldn't (-)wifi could have been better (-)didn't know there was a fee for parking and wifi! it's 2021. what a joke! (+)on the same page with communication of how to park or how it works at check in , and finally no wifi for my room as a hilton silver member

room service was late and food wasn t worth the price. creme brulee ugh ick

, great location, shuttle to the airport

no indoor pool, no gym, no free parking for the price & staff were not on the same page with communication of how to

shuttle

wifi is stable. but you always have to login again.

was charged for wifi, parking at checkout no one informed me about this at the time of check-in

charge additional for wifi, it was a lot of walking before you saw an elevator, which they were so small; could barely

only complaint i have is that the front desk receptionist didn t provide us with the wifi password or dining hours

to home, golf course is a deal, pool, bowling, bars all on site

i love it no complaints breakfast was really good the room was nice and had a full kitchen

didn’t make it down for breakfast but friends enjoyed it. my room was exceptional

wed night food, good breakfast

the outdoor pool was not open. i wish we would have known this prior to check in.

breakfast was chefs kiss

room was big, bed is comfy, water heater, wifi. spacious window view.

airport shuttle service is excellent and wifi is excellent

wifi didn't work well either

free wifi was available, but very slow. paying extra for usable wifi seems outdated to me.

wifi should be free of charge

súper confortable and i love they have ( a shuttle) transportation from the airport to the hotel

the snack bar, gym, and pool are great amenities!

didn't care full the pool be closed.

the snack bar, gym, and pool are great amenities!

loved the location. shuttle drivers were great.

wifi is very poor

wifi and price of cocktails

couldn't log in to wifi either

free in-room wifi was a pleasant surprise

wifi was poor.

my kids loved the breakfast and the front desk attendants were very nice!

breakfast was wonderful

it was nice to have an indoor pool for the kids to enjoy

great breakfast, with many options

swimming pool was available on a reservation basis which worked well

the wifi is very essential to business travelers

wifi was not stable and keeps disconnecting but worked well

th your wifi) while i got that last nap in

wifi was spotty in our room and the concierge wasn t very interested in the problem

the dot) and then i would have to wait up

my husband’s suit and dress shirt to the laundry to have it pressed before a family wedding

greatest location, and great bar for drinks off the lobby.

on-site restaurant and separate bar were very nice

we found the overall independent, non-corporate/chain feel of the hotel charming, and the bar staff at the connected restaurant was very friendly

our room there were not enough hooks or towel bars to bar able to have my clothes and wet towels hung up -- i had to strew them over chairs and

there were no dishes in the kitchenette

absolutely nothing in kitchen area carpet in halls seemed old.

the breakfast could be better than that but with this price i think is fair.

breakfast could have been better an pay bar and a muffin isn't exactly a breakfast could have

broken glass in front door. not much of breakfast.

wifi is almost unusable, the bandwidth is not enough to load any kind of website, and it is pretty

lot was rough, heavy rain which caused parking lot to be extremely flooded, also wifi was bad

the room was nice! comfortable bed airport shuttle functioning wifi

-unstable wifi connection at times -running out of coffee late in the afternoons

wifi didn t work at all

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

i also like that there was no pet fee for bringing our

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

also, free breakfast and an indoor pool is available which makes your stay more enjoyable

equipment in fitness room did not work

is difficult to find the shuttle at terminal 5, but this just because of the huge number of the parked machines and

breakfast is very good

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag * no facility to do ironing of clothes * poor infrastructure * very poor breakfast * if

kids running around

that we don’t like but maybe to improve the heater in the pool, in the website says all year round so we expect a heated pool and it was warm

is amazing, i missed my flight, and had a really bad trip and i was able to get an early check in

policy (kids are allergic to some pet hairs) so it was clean and good selection of breakfast items

the pool and the room was very cold

very near at the airport , free shuttle bus is reliable , staff are courteous

the gym, swimming, free wifi and computers for printing out your boarding pass.

location, bed, gym

close to airport and casino, great restaurants near by as well

airport shuttle drivers and staff were very friendly and helpful; truly an asset to the hotel

great room, large, kitchenette, clean and great amenities.

close to airport with shuttle service very comfortable clean restaurant on site

lovely bar and cafe and a small areato purchase snacks

good facilities - the pool was a welcome activity to keep us awake and push through jet lag

thing i’m concerned about is shuttle time schedule with location: i was not sure about how often/where it will be picked up at a

didn t like how our room wasn t thoroughly cleaned, the wifi was very slow and the tv does not work

wifi was not so good, unstable sometimes

wifi is horrible

free wifi, free airport shuttle pick up, store my luggage was bonus

the wifi was slow and if you wanted a premium connection you had to pay for it!

the pool and the gym were clean and the towels at those facilites were clean and new

shuttle back to airport was great, on time and driver was very helpful and friendly

beautiful and so clean, the staff very friendly and helpful, convenient parking, and great shuttle (and driver) to the airport

the breakfast but i understand because of covid-19!

new rooms, great beds, awesome breakfast and friendly staff are part of the refreshing lodging experience you get here

two different bank cards in laundry payment option for dryer

early check in, clean room, pleasant staff, lowest rate in the area

elavator not working laundry machine out of order

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

nice laundry and vending

beds were comfy, location was ideal for the all state arena. the shuttle was a massive benefit

that thry have a shuttle to and from the airport, snacks to buy and breakfast.

cleanliness...breakfast...shuttle service

shuttle driver was rude

breakfast was as good as always, the staff is really nice and the beds are extremely comfortable

staff was very pleasant and helpful when it came to the shuttle bus

the bar is amazingggg

location and river casino across the street

conveniently located with nice sized rooms and a good fitness center.

there is a casino right across the street with a few restaurants to choose from

the restaurant and bar are a great feature

not be advertised as a casino hotel

staff not so polite and helpfull , when my wife asked him to help her set up the tv in the gym area, he was acting surprised and replied that is not his job to do this

it also features a small gym, and breakfast is available on-site

good bar & restaurant onsite- very reasonable prices

very good breakfast. clean, nice pool area, wifi worked well.

the wifi signal is poor. the location is far from the down town

such as breakfast hours, wifi info, check-out time, etc

our last major complaint is the wifi

work out center was empty as well i had the gym to myself

free breakfast ud83dude0dand free parking

the room was really nice and loved the spa tub!

breakfast

basic breakfast, but enough

spa jacuzzi tub in the room

charged extra 13$ for wifi.

fee for parking and unnecessary accidental, wifi

charge for wifi in the room

free wifi, for the price of the stay, wifi should have been included

wifi is not free, you need to pay for it, that's something that you won't expect from a hotel

ere was trouble logging in to the hotel wifi, so they bypassed the login

worest hotel i have booked, no shuttle, no wifi internet, no breakfast and no service at all

warned-there's no airport shuttle as advertised, no breakfast, extremely slow, shotty wifi, broken vending machine, poor cust

to block out the light, friendly and practical staff

love the airport shuttle, friendly desk staff, fast wifi, location and restaurant/bar