free wifi in my room and everywhere in the building!

the wifi connection

nice location big hotel had a pool ok wifi

the tv did not connect to wifi travelled with children could not connect my neflix

the wifi is good

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

just that the bar wasn't open lol

no grab bar in shower. hand soap too small. soap in shower mounted too high.

hotel food and bar service very

onsite bar and dining was closed due to covid.

been great: the staff, breakfast, the gym

location and gym was nice

clean property and rooms, bar and restaurant on site.

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

close to slot of things. the bar tender was great and we had fun.

the amenities were great, especially the breakfast and the pool

no breakfast

the breakfast

breakfast on site

the grab and go breakfast was also a nice feature

the breakfast was awesome! devin the bartender was very friendly and the gym was great.

staff let us have an early check in.

breakfast included a wonderful omelet station

pool, workout room, computer center, bar & 24 convenience little shop score high points in my eyes

breakfast was tasty and you had many types

beds were good. breakfast was great! while experince was wonderful.

dining area for the breakfast was nice and clean

one night we went to the pool where there was at lest 15 young kids with 4 adults

the pool area was clean and not packed

the kitchen pans. i used a lot of butter and food still stuck.

reasonable pricing +pool+free continental breakfast=one happy mommy

spa worked well. general room cleanliness was good. bed comfy

the pool close to early

pool, internet and breakfast were available to me

continental breakfast, the pool, and the quickness of the cleaning staff!

the wifi was decent and allowed me to do remote work

the snack bar was very limited or barely stocked and very inconvenient

the room service food was excellent!

getting the use of a refrigerator; rapid room service and cookies.

the dining room and bar area was extremely nice

my kids were kept up by the barking

the gym....it was amazing...had everything you need and was clean.

plastic silverware and by the way we wish the customer service at the front desk and valet to the pool and spa matched

having worked in this industry the bar staff is below average extremely impolite

pool and whirlpool were big

the bar and food

nice size rooms. good gym and pool area. staff very friendly and accommodating

room service was great.

the gym is fine, and breakfast area enjoyable with really nice staff

short stay so didn't make use of many of the facilities other than the gym which was good

wifi was a little spotty (it wasn’t an issue for us (adults) - my kids like to wind down and watch youtube kids at night before

also, most hotels have a coffee bar and don’t charge you $4

needs a bigger gym!

restaurant and pool were closed due to covid protocol

plenty of towels i like that they were a restaurant and an indoor pool that staff were very friendly

the fitness center.

the fitness center was open w/no sanitizer

information guide about the hotel and the room was not provided in the room, nor was a room service menu

that bar was right down stairs

the bar food was excellent.

wifi reception was very low

said no food can be brought back to room, the wifi didnt work, a smoke alarm kept beeping for low battery, the lobby was closed for construction,

cable and wifi was down a day and a half

wifi a bit slow in room

wifi went out

airport shuttle they have too post online how it work and explain the shuttle available only on call me and

shuttle when call

who helped me at the front desk was very nice, and offered to waive the early check in fee

close to ohare, the free shuttle.

room was a good size and they gave us a free early check in this hotel offers a free airport

another state and this is my second week here, and i haven t been able to wash my clothes in the laundry room

great breakfast and location

the gym wasn't useful.

the one laundry washer was not working

breakfast is fabulous

greatest location, and great bar for drinks off the lobby.

is located in a great area, just steps from other restaurants, shops and bars

our room there were not enough hooks or towel bars to bar able to have my clothes and wet towels hung up -- i had to strew them over chairs and

my husband’s suit and dress shirt to the laundry to have it pressed before a family wedding

in-house italian restaurant and also a popular bar & grill

on multiple days paper thin walls, i could hear everything that was happening in the next room wifi was spotty multiple times a day there was a used towel left behind the bathroom

loved the cleanliness, the always working fast wifi, the convenient location near highway and mall and eateries, the safe surroundings, and

good breakfast and wifi

very clean, great breakfast, convenient parking.

the breakfast was really good and they offered a lot of variety

breakfast was fine but the location was ok no problem

breakfast was very good

breakfast: standard offerings: scrambled eggs, coffee, sausage, cereals, yogurt, fresh apples and

this is helpful if you're staying in a room with a kitchenette and want to eat healthy

exercise room: the gym has a good set of dumbbells, but only one stationary bike

close to the airport. great value. clean. nice stuff. laundry on site.

even has laundry room for guest use

close to restaurants, allowed for late check out

close to bus station and other commodities such as laundry washing, diners etc

asked for a late check out i was told no check out is 11am no acceptions i was like wow

there is a laundry room on the grounds and restaurants and shopping malls everywhere

location and the fact it had laundry

i definitely appreciate them always having rooms available for early check in and not killing the rate for doing so

laundry room

the laundry and ice were close but laundry always out of order

clean, friendly staff and free breakfast

clean an nice room. breakfast was very good.

staff was helpful also bc they spoke spanish as well and that helped with my parents, we used the gym and laundry room which was very nice and the staff helped us locate them, the breakfast was

was able to have an early check in time and the breakfast was good

the room was a nice king room, breakfast was pretty good and quiet

wifi was unusable it was so slow and the carpet was stained everywhere

the wifi was slow at times for the work that i needed to do.

heated pool was not heated wifi was not free or secure

everything was very nice, the rooms, wifi, lobby. thank you!

wifi; thin walls

free breakfast and wifi

the room was very clean and comfortable. the wifi worked great and breakfast was very good.

lack of parking spaces

the rooms are amazing free breakfast free laundry 24 hour pantry

could be a few more handicapped parking spaces

parking is great and allowed us late check out

the breakfast exceeded our expectations

shuttle driver was on a video chat call the whole way from ohare to the hotel

lots of great options in the morning and they even had a free shuttle bus service to the airport that runs every 30 minutes or so

it also offered an airport shuttle and free parking

airport shuttle was very helpful

the breakfast was wonderful and plenty.we love it the kids too thank you

breakfast coffee area small but great selection

available room and in door pool

there was no microwave in my room and we had to either go upstairs or to the bar for ice

pool gym coffee

pool should be more heated and the pool area

cleanliness, courteousness of the staff, indoor swimming pool and exercise facility. location

the pool area

the bar restaurant i was expecting to be a actual dine in restaurant was very unhappy with type of

we lovrd it we had a view of the pool initially thought the location was sispect because it sits right on kingery hwy

pool needs a adult time adults who pay to relax can not enjoy swimming with kids yelling jumping in as a paying adult i wanna be able to relax and enjoy my

the top floor and they gave it to me and i could see the city of chicago everything was great my kids liked the breakfast a

the pool was closed.

the room was spacious. tv was upgraded for internet. breakfast has a lot of good choices.

we love the pool

laundry on site.

bed looked comfy enough, kitchen was as expected

the sleeper sofa and was informed by the front desk that i had to wait an extra day because of laundry personnel

room had working kitchen full size fridge etc

kitchen items were not in the room

shuttle to airport service

great breakfast, very very clean rooms, comfortable beds and pillows

there weren't any towels in the pool area, so we grabbed a couple from the gym

room was very clean , the breakfast was very good, the check out was very easy, they have airport shuttle, so everything was great, the staff are very polite and helpful

asked about towels for the pool and was told one per persons yet there were no towels at pool and kids yelling at

fast wifi

wifi service was terrible, you had to keep logging on to it

wifi was poor and restricted

good wifi. the staff was helpful to try to resolve our issues.

the wifi get dropping out, you would have to reconnect multiple times a day.

room very spacious suite good breakfast polite and pleasant staff good wifi was satisfied whatever money i

wifi worked well

the wifi was not working when we were there.

couldn't hook up the game system to the wifi

usually other hotels offer free parking and free wifi to their guests

breakfast now

to the covic-19 not being able to have the breakfast offered which is understandable and not having stores a bit closer i don't own a vehicle

would be better if the breakfast area would be larger

breakfast included in a warm and down-to- earth environment with kind and helpful staff

great breakfast, comfortable, clean , and good price

thank you so much rebecca also the kitchen had a full stove-oven and broiler included

the breakfast was very delicious everything was wonderful we also loved the kitchen

did not attend the breakfast.

no hot breakfast

did not have breakfast covid

staff was very friendly and helpful. breakfast was great! i would definitely stay here again.

breakfast was outstanding and pool was clean and not crowded

fitness center had funny smell

pool was closed

nice sized pool and rooms

the breakfast was a joke!!

only negative i can think of was that the trash in a cabinet under the sink in the kitchen had not been emptied from the previous guests

it has full kitchen

i loved having a whole kitchen and a nice size room.

spacious room n kitchen

od breakfast), free parking, free coffee all day,

wifi did not work properly, would not stay connected and once it was it was very poor

breakfast and parking and wifi

comfortable, clean and good wifi. rich breakfast. coffee and microwave available un the lobby.

many families there, staff very friendly, no noise or bad smell, good continental breakfast, good wifi, comfortable

i love the fact that the pool was open and i felt safe

i liked how nice and clean the gym was

room was very clean and big. great shower area. good breakfast.

no real breakfast!

the breakfast was awesome

full facilities of kitchen appliances.

should not promote a free breakfast because it's only coffee and instant oatmeal packs.

room with a kitchen including a full size fridge, electric range, and microwave

love the grab and go breakfast

very clean facility with complimentary breakfast

wifi was not working when i check-in, and there's no it to help as it was sunday night

wifi is poor. no parking at all

my computer could not get on the wifi --probably an issue in my firewall

the wifi was great to have and breakfast was simple but sufficient

wifi was very poor

very good wifi,

free wifi, free breakfast and free parking were huge appeals

wifi worked well

timely shuttle bus and rich breakfast, hi-speed wifi

wifi

some breakfast bars, coffee and tea and hot water for instant porridge on a table in the lobby

the (breakfast) should not be listed as such. it's a muffin or nutrigrain bar

'breakfast' very minimum, but okay for room price.

good and quiet environment, having kitchen equipment in other to cook by myself.

breakfast muffins were hidden behind the desk when i checked out

very friendly staff. room was spotless and smelled fresh. pool was so relaxing.

staff were friendly and breakfast was good

the swimming pool is open

booked this room for my kids, the women at the front desk had it fully cleaned for them in 20 minutes and even let us check

the pool hours.

cleanliness, friendly staff, laundry facilities are free!!! bed was amazing!!!

loved the full kitchenette i didnt have to good out to get food at restaurant and spend more money

there's a great pancake house 1 mile away, a small gym and a laundry room on the premises

the beds are so comfortable laundry is free

everything was perfect. shuttle service to o hare, staff , room , location.

air conditioning and wifi both worked worked well

the information peraon didnt give us the wifi, we need to ask him for

wifi for a 1/4 of an hour

there are no good channels on the tv, but there is wifi so you can watch youtube or netflix

wifi was extremely slow and unreliable

no breakfast, even though it said was included. there was no breakfast offered

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

limited breakfast choices

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

did not have breakfast, i had to rush to the airport

great location, great breakfast, comfortable beds, and a bathtub to boot.

friendly staff, clean hotel, warm environment, great heat for the pool area, and awesome breakfast food

breakfast was good for being a grab and go box

onsite laundry! great breakfast!

breakfast was good, loved the location

check out at noon, included an airport shuttle and free wifi.

bed was comfortable. nice large tv. fast wifi. quick shuttle connection to o'hare airport.

free shuttle bus. stable free wifi.

slow wifi

only think that i was disappointed in was there was no free wifi for leisure guests

friendly staff, clean room, good size and functional bathroom with all the amenities, good wifi, good breakfast and excellent free shuttle service to and from airport

le to reserve for shuttle by airport wifi with their link and code)and great convenience that shuttle not only can take us to airport

have liked to have seen a secured wifi network for doing business

friendly and helpful staff, great airport shuttle system

really liked the size of the room, amenities

my kids relocated from california to illinois for my sons job

when i booked i requested a possible late check out, so i asked if it was possible but he was very rude about it

staff is always friendly and free hot breakfast

i wish there was a pool but everything is great

requested late check out for 1 hour which helped

breakfast was chefs kiss

i love it no complaints breakfast was really good the room was nice and had a full kitchen

clean, friendly, great breakfast, and tons of amenities within 3-15 minutes

great location,nice clean facilities, loved the kitchen

outside pool still down :(

breakfast was crowded

clean hotel, nice pool, great pillows. excellent location.

pool was nice

updated lobby furniture, clean , updated rooms, breakfast

some staff can be more polite, the weight room can be bigger and a indoor pool is needed

who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running up and down the hallways late at

my kids loved the cable tv

lots of parking for free

the kids enjoyed the huge screen

location was perfect for me…close to my friends muay thai gym

love the breakfast idea also $10 for adults and free for kids

location and gym

gym,laundry

were kids sitting running playing laying and talking on the phone in the hallways and in front of the

i enjoyed breakfast clean and well done and put together

also was pleasantly surprised with the breakfast options

there was no breakfast as advertised

it was a cold night and kids with me i felt helpless

sign posted not to take breakfast to your room?

pool, people

wish the breakfast had at least some protein like hard boiled eggs

free continental breakfast was a real plus

breakfast didn't start early enough for me

  no microwave,  no laundry,  people trying to open your door

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

i didnt like the funky smell in the laundry/ vending area

liked the motel, there is a laundry space which can be used using apps, which felt nice

laundry facilities on the premises is a great idea.

breakfast was supreme very clean area and an attendant to help you with your options i believe her

great choices for a hit simple breakfast

loved that there was breakfast everyday for the kids and they loved the pool and the free popcorn and also the other family we where there with they got us rooms right

i like the breakfast u had

maybe a laundry soap vending,but otherwise my staycation was great

printed in the room that i could find), which wasn't working once i managed to connect to the wifi (as an international traveller my roaming doesn't always work and costs too much) so couldn't (-)wifi could have been better (-)didn't know there was a fee for parking and wifi! it's 2021. what a joke! (+)on the same page with communication of how to park or how it works at check in , and finally no wifi for my room as a hilton silver member

best gym in a long time

room service was late and food wasn t worth the price. creme brulee ugh ick

we loved the downstairs bar area

shuttle service was perfect

room was big, bed is comfy, water heater, wifi. spacious window view.

also, it was difficult to access the wifi

wifi didn't work well either

free wifi was available, but very slow. paying extra for usable wifi seems outdated to me.

wifi should be free of charge

loved the fireplace in the lobby and free shuttle service to the airport! very friendly staff!

shuttle was on time

no bar or kitchen/food

staff was very friendly and extremely helpful with the getting the airport shuttle.

very friendly and helpful, the rooms clean and well stocked (toiletries, towels, etc), very good shuttle service

súper confortable and i love they have ( a shuttle) transportation from the airport to the hotel

so pretty boring while in the room with no tv and kids were bored

no pool

hotel staff and the shuttle bus drivers displayed a genuine professional and caring disposition

gym and pool still open

free in-room wifi was a pleasant surprise

one thing i didn't like and that was the wifi i could connect but it was sooo slow

wifi hard to get in 1401

e hotel wifi, and my cell services were soooo sloooow) and there were 4 or 5 baby cockroaches crawling

also i had to use the hotel computer and printer

be careful; you may need to pay for wifi.

there are great if have wifi in the room

s 2017) that's like paying for hot water

no free wifi we had to go down to loby everytime we need internet

i was given a wifi password even though the hotel description says that wifi is only in commonly used areas

make my visit great, had maps for trains and city to find my way around town,they even have shuttle to train depot,menus for places to eat,room was very nice and quite,overall very nice place

nice breakfast with plenty of options

shuttles

shuttle service bonus

very little noise and breakfast in the morning