i did not like the pool area right in the front of the hotel.

the only reason i chose this hotel over others was the indoor spa / hot tub

have had a better breakfast ud83eudd5e but it was good for a snack and the coffee was

breakfast need a lot of improvement need more variety.

they have a coin laundry we found great after road

i also like that there was no pet fee for bringing our

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

lovely bar and facilities

rooms were very clean. bed was super comfortable. bar was nice and food was good.

it also features a small gym, and breakfast is available on-site

and the weekend breakfast at the hotel bar was delicious

the food at the bar was good along with the drinks

hotel is only a short drive from o’hare and offers a shuttle to and from the airport which was perfect and easy

pool and jacuzzi also parking was very easy

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer service was

there were wild bunnies right outside the pool area. 10/10

the shuttle to the airport was very reliable and came to and from frequently

would have loved some hot eggs or yogurt for breakfast buffet but pancakes were good!

great stay and great breakfast. great staff as well

no free breakfast due to covid but they did have juice and coffee

i overslept and missed breakfast, but it was still offered to me

i was a little confused about the breakfast timing or what to do during breakfast.

it had a huge closet kitchen that reminded me of a studio apartment complete with living room

was not expecting a kitchen

ants in room by kitchen area.

no cups for water, utensils or anything else that could be used in the kitchen.

kitchen

only small downside was that the pool was temporarily out of service, which was a bit disappointing

the breakfast is delicious and plentiful

clean pool

close to airport. airport shuttle.

clean, friendly and helpful staff, prompt airport shuttle, within walking distance to several restaurants

convenient location with dining options nearby and an airport shuttle.

decent gym and good location if you are looking to stay near the airport.

the downstairs bar is nice and the staff down there and at the front desk were professional and communicated

the breakfast was one of the best complimentary breakfasts i have ever had

shuttle was excellent

cleanliness...breakfast...shuttle service

definitely worth the price for free breakfast & airport shuttle

the staff at the front was very friendly and i didn't even know they had a shuttle to the airport

gym was too hot and the ceiling was too low, so that if you wanted to do a pull-up, you would have

i love the staff so friendly and just helpful and breakfast is a plus

bed, good size room, good wifi

-unstable wifi connection at times -running out of coffee late in the afternoons

the room was nice! comfortable bed airport shuttle functioning wifi

location free wifi free breakfast and free shuttle service

couldn't connect to the wifi

we enjoyed the pool and the fresh brewed coffee

breakfast should prove for kids

pool could have been given to use for a longer period

the pool closes early

staff was super nice, the kids loved the pool and i enjoyed the 24/7 coffee

also one of the best breakfast services out there

i did not check the gym or pool though

staff was very helpful ans the breakfast buffet

free shuttle to airport, use of gym, excellent wifi, huge room

nice facilities, cleanliness, very good service, nice gym, and great complimentary breakfast

no wifi signal in my room.

powerfull air conditioning was good as it was very cold day. wifi area range was not problem.

the wifi is super weak

wifi only

wifi was on the slow side

connecting to the wifi sometimes is hard.

staff didn t tell us wifi wasn t free unless we join hilton honor

i was given a wifi password even though the hotel description says that wifi is only in commonly used areas

no wifi in room. had to go to lobby

be careful; you may need to pay for wifi.

very comfortable for the family . has what u need . my kids loved the pool very warm water .

very near at the airport , free shuttle bus is reliable , staff are courteous

quick check in and shuttle service to and from airport

large hotel, great for kids

great beds, nice gym, big lovely lobby, and very nice breakfast.

at least the pool worked

it is very close to the airport and has a free shuttle

laundry

the staff/concierge was rude and not helpful and the main reason we came was because of the pool and concierge told me upon checking in after i asked, that the pool was down that weekend,

thing i’m concerned about is shuttle time schedule with location: i was not sure about how often/where it will be picked up at a

pool room was a bit cold during our stay

is amazing, i missed my flight, and had a really bad trip and i was able to get an early check in

rooms, warm and clean swimming pool, friendly staff, great breakfast, comfortable beds, great shower

cleanliness, and comfortable bed, location, breakfast was good, complementary items

the beds where comfortable. the kids enjoyed the pool

shuttle ran too late to catch our flight so we had to rent a car

was no shuttle service from o'hare but the hotel does have a relationship with american taxi at a flat

one of the shuttle drivers was texting while driving with 7 people in the car

bar was excellent with a fully stocked selection of spirits and food

setup i bet it’s really great in the summer with that courtyard and pool right by it i’ll be back for my birthday in the summer for

the wifi is poor the cable channels is poor the tvs need to be updated

couldn't use the wifi

the hallways are a bit dated, and the wifi was spotty

free wifi was slow

wifi was also much faster than expected

wifi

wifi is good

rooms are clean, a/c did its job, free wifi, and beds & pillows were good

breakfast had all the essentials and the room had everything i needed to work

should have a whatsapp or wifi option to secure or request shuttle

the cleanliness of the rooms around the area so is the laundry room

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the lady would tell us to come back later (also she had a very cold/rude attitude with

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

breakfast was very good and room was very clean.

breakfast was so huge and good

i would prefer if the hotel offered grapefruit juice for breakfast and the hours extended to 10:30am as opposed to 9:30am

gym made me a little disappointed

shower is amazing, delicious breakfast and got a early check in!

superb! clean, modern and amazing, delicious breakfast

nice gym with two very versatile machines which substitute free weights

the hotel was very clean, the staff nice very nice and the breakfast very good !

location and gym

enjoyed all the cold breakfast food: cereal and other foodstuffs

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

staff was not overly friendly but enjoyed the pool and breakfast

the fitness center was also clean and organized

very clean, well located hotel. nice pool, great breakfast and restaurant

was very comfortable, the pool - omg the pool - was like bath water

restaurant and bar were excellent

no kids

only negative when trying to use the bar area the bartender told us we need to hurry and could only order one drink , mind you it was

the location close to freeway, casino, nice mall, restaurants cool little kiddie area in pool

close to airport and casino. shuttle available to both

property accommodated our early check in prior to the beer festival we attended

great breakfast, with many options

nice breakfast included

breakfast was amazing.

pool under renovation at the time.

the kids liked the pool alot

conveniently located with nice sized rooms and a good fitness center.

the lobby bar closes at 10pm. too early. no pool.

everything especially the friendly helpful restaurant staff...and the shuttle!

the restaurant was not full service, but the delicious food and full bar made up for it.

the bar is amazingggg

free wifi, free airport shuttle pick up, store my luggage was bonus

wifi is not working properly, even if i sought help from the front desk, still it did not work

the wifi was slow and if you wanted a premium connection you had to pay for it!

wifi was not so good, unstable sometimes

didn t like how our room wasn t thoroughly cleaned, the wifi was very slow and the tv does not work

printed in the room that i could find), which wasn't working once i managed to connect to the wifi (as an international traveller my roaming doesn't always work and costs too much) so couldn't (-)wifi could have been better (-)didn't know there was a fee for parking and wifi! it's 2021. what a joke! (+)on the same page with communication of how to park or how it works at check in , and finally no wifi for my room as a hilton silver member

no restaurant, no room service - no ones fault - and the staff were polite, professional and downright sweet

shuttle to/from o'hare

gym and cocktail and bed

room service was late and food wasn t worth the price. creme brulee ugh ick

walking distance to tiki bar and sugar factory!

no pool

has an inside gym and pool, big inside and outside lounge and a bar

they have a shuttle that will pick you up and take you to the airport.

bed, location, service, gym

wifi is very poor

wifi was poor.

the facilities are nice, the wifi worked fine, room was clean and organized in a good way

couldn't log in to wifi either

wifi and price of cocktails

the wifi is very essential to business travelers

services were very accommodating

wifi - it would drop my connection every 45 minutes

the wifi was very poor!

the dot) and then i would have to wait up

airport shuttle service is excellent and wifi is excellent

wifi didn't work well either

room was big, bed is comfy, water heater, wifi. spacious window view.

free wifi was available, but very slow. paying extra for usable wifi seems outdated to me.

also, it was difficult to access the wifi

slow wifi

fast reliable free wifi

bed was comfortable. nice large tv. fast wifi. quick shuttle connection to o'hare airport.

good free wifi

very clean, spacious, had an indoor pool, fast wifi and free parking

there are no good channels on the tv, but there is wifi so you can watch youtube or netflix

wifi, super helpful staff and very convenient airport shuttle

air conditioning and wifi both worked worked well

wifi was awesome; make sure to log onto the appropriate wifi

no wifi

kitchenette where u can cook and warm your left over food

decent gym available 24 hours

away from hominess, free business center and laundry facilities and in room laundry basket, limited food cupboard items chargeable to the room,

all amenities to be able to workout, do laundry & cook basic meals (no oven) but have appliances to be able to be

accept pets and a pet fee is due

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

nice laundry and vending

strong odor of natural gas immanent from laundry room

elavator not working laundry machine out of order

the laundry facility was $3

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant) important notes: - walls are paper thin, you

  no microwave,  no laundry,  people trying to open your door

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

liked the motel, there is a laundry space which can be used using apps, which felt nice

i didnt like the funky smell in the laundry/ vending area

timely shuttle bus and rich breakfast, hi-speed wifi

very good wifi,

wifi worked well

wifi

and easy check-in; friendly staff; clean, spacious room; free, working wifi; free breakfast

very good breakfast. clean, nice pool area, wifi worked well.

the wifi signal is poor. the location is far from the down town

such as breakfast hours, wifi info, check-out time, etc

our last major complaint is the wifi

daily room service

wifi was very poor

wifi is poor. no parking at all

no password for wifi

wifi was spotty, other than that everything was good

wifi in all areas and free parking

good location. places to walk the dog. good size kitchen.

location was just what i was looking for as well as the kitchenette with fridge and

kitchen was not wiped down on out side of appliances

absolutely nothing in kitchen area carpet in halls seemed old.

the breakfast was ok....

i called the front desk 3 times about a wifi issue and no one answered

friendly staff, comfortable bed, free wifi, nice size tv.

clean room, free wifi, fridge in room.

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

no pen or paper or wifi or microwave to heat up food

nor, to my amazement, do they offer free wifi in the room

charged extra 13$ for wifi.

2018, close to the airport, wifi must be free for all rooms

had to pay $30 to park for one night. also had to pay for wifi.

the wifi worked flawlessly everywhere in the facility.

kids running up and down hallway

location was good. i did not eat breakfast

breakfast was simple, our kids like waffle machine

husband, kids and i stay at this hotel this past weekend and realized that we left something at the hotel

thought the breakfast could have been a little better

the wifi get dropping out, you would have to reconnect multiple times a day.

given room 334 with no wifi, no coffee pot, lamp without shades, bed made up without comforter, poor lighting

wifi service was terrible, you had to keep logging on to it

carpet was stained, some power outlets in the room were awkwardly placed, wifi wasn't working upon arising the next

wifi didn t work

i also appreciate the convenience of free parking and the complimentary breakfast

friendly and the hotel was very clean we loved that hotel n i will be there to stay again nn the kids love it too i will definitely give them a

bed, cleanliness, pool, gym, breakfast… basically everything about our stay

room was very clean , the breakfast was very good, the check out was very easy, they have airport shuttle, so everything was great, the staff are very polite and helpful

lady in the night offered me a late check out bc i missed my flight

the wifi is not really good

wifi worked perfectly

the wifi worked well and the breakfast was great

have liked to have seen a secured wifi network for doing business

friendly staff, clean room, good size and functional bathroom with all the amenities, good wifi, good breakfast and excellent free shuttle service to and from airport

to block out the light, friendly and practical staff

desk caught it and adjusted, which i thought i d be happy with couldn t connect to wifi under either room number

wifi and no reception

worest hotel i have booked, no shuttle, no wifi internet, no breakfast and no service at all

facility did not have wifi

the gym and business center were open

the hot buffet breakfast and pool are open and in use and everybody is just fine, unlike other places that shut everything down

affordability, breakfast and customer service.

desk numerous times because our key wouldn’t work for the side door (closest to our room) or gym

they also have a gym, computer room, indoor swimming pool and hot tub, so it’s open year round

on the 3rd floor was out of service ud83dude14 i'm not an early bird, so i missed the free breakfast

business center, fitness room, free breakfast

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it smelled really bad the last

booked this room because it said it was a pool to come out it s no pool or fitness room available the both under

property had a fitness room which was well equipped and it was close to a number of eating and drinking

i like the full kitchen and ample space in the room.

should not promote a free breakfast because it's only coffee and instant oatmeal packs.

items for the kitchen were not available and one day toilet paper was not available

love the grab and go breakfast

also, it is good idea to include a toaster in the kitchen

shuttle service

the kitchenette cupboards could do with some refreshing.

room smelled of sour laundry took a shower and prepared for bed pull out sofa no problems sheets and blankets no issue

the breakfast has a diverse range of products such as oatmeal, fruits, waffles, scrambled eggs, yogurts

inside the room everything was clean and there was a mini kitchen without a stove

the lobby / bar area was inviting with a pool table and board games

staff was very helpful and kind, and most of all the 24hr pool table!

hotel has a bar and fire-pits, lap pool and everything is spotless

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

right off the highway, up to date, very colorful, nice pool

friendly staff, went above and beyond for my family (travelling alone with 3 kids under 5 from new zealand

shuttle driver was on a video chat call the whole way from ohare to the hotel

shuttle at 5:30 am, complete hot breakfast at 5 am, friendly daytime receptionist and driver,

24/7 bus shuttle service

breakfast was ok

wifi was horrible

at the reception was friendly, but could include upfront information about security deposits and wifi, as these were surprises and not self explanatory

lastly the wifi was horrible, if i m paying over one hundred dollars to stay somewhere i expect the wifi

wifi in room was really poor, cannot connect at all.

the wifi kept cutting in and out

the pool was closed was a bummer for the kids. but the stay was still great for them.

noise, beds not comfortable, gym very small and no room or equipment to use.

last time i stayed at that location the breakfast was amazing this time it was not they did not have half of the item that they had before

with kids, it would have been nice if we didn't have to all go downstairs to reheat our food

staff was very friendly. pool area was big.24/7 food bar/coffee bar by front desk.

hotel offers free breakfast in the morning and there was only coffee and tea available

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

did not have breakfast, i had to rush to the airport

front des was sparsely manned and there was no breakfast on sunday morning, that i had expected

limited breakfast choices

breakfast yummy

breakfast

pool was very small and no hot tub

staff was professional at every turn (from check in to serving breakfast the morning after)

pool could have been a bit larger (for more judgemental 14-year-old son)

arranged for a late check out and the staff did not communicate that to each other

highly recommended. clean, good breakfast

breakfast was great

had to make a reservation to be able to use the pool

the breakfast was amazing, the location was pretty good.

laundry facilities were difficult to use and partially out of order

great kitchen!

laundry mat, dollar tree and target across street

kitchen was fully stocked,great

this one the rooms were great, parking was great, and having a full kitchen furnished with dishwasher, stove, pots and pan, etc

one particularly disturbing aspect was the loud ac duct running above the kitchenette

wanted to use the pool, but not enough time, will do in the future.

kitchenette was useful

the top floor and they gave it to me and i could see the city of chicago everything was great my kids liked the breakfast a

my grandbabies loved the pool and the breakfast

the pool area was very cold. it cut our pool time drastically.

it has an indoor pool and breakfast included.

i like the place i wish the pool is bigger and the gym as well. i'll come back again

rooms were spacious clean and nice i like the pool and like having to make a reservation

there is a restaurant and bar on site

very clean, spacious and quiet room, excellent breakfast, friendly staff

kitchen

hotel was clean, our room had complete kitchen, wine glasses, etc

kitchen has all equipment

i didn't make breakfast but the location was great!

breakfast, front desk staff

the free breakfast was very good

i wished there was plain scrambled eggs for breakfast, no biggy.

clean and hosts were so nice . pool was clean and warm .

everything! including the food for breakfast!

the pool was very nice with plenty of lounge chairs and a neat water feature

breakfast bar could use some improvements

we loved that the lobby had a bar that was open in the evenings and we were each given a complementary drink ticket

the hotel overall was wonderful from the service, rooms, breakfast, and pool.... and so on!

breakfast was delicious, just make sure you arrive early to get a seat

he enjoyed the pool with other kids

full kitchen

he enjoyed the pool with other kids

great breakfast, home made waffles every morning

exactly what i was looking for!! a nice kitchenette with bed in different area!

thought there was breakfast - i guess i misread

left at 6:30 and breakfast started at seven which i believe is very late especially when the people are staying

wished they had made an effort to have some sort of free continental breakfast

the complimentary breakfast was a nice bonus this stay

wallbox ev charging stations!

breakfast was great, as was clean and even with hockey team starting at the hotel it was a nice and

staff friendliness, pool hours 6 - 10(i'm an early swimmer), breakfast, and breakfast area, easily controllable

breakfast was tasty

my little family sure enjoyed the free breakfast with choices and the pool

my kids really liked the continental breakfast and i loved that check out wasn't until noon.

breakfast, friendly staff, and nice layout

there is coin laundry on site

time spots for pool

breakfast was okay. my kids are picky eaters, so they did not care for it much.

the breakfast was simple but good enough

on sight vending and laundry

asked for late check out and was denied

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

i liked the layout of the hotel, had laundry and snack machine in one area.

wifi is stable. but you always have to login again.

was charged for wifi, parking at checkout no one informed me about this at the time of check-in

only complaint i have is that the front desk receptionist didn t provide us with the wifi password or dining hours

charge additional for wifi, it was a lot of walking before you saw an elevator, which they were so small; could barely

pool area could have been a little cleaner

don't provide shuttles to chicago ohare airport

had like 4 younger kids playing hide and seek till 11:30

cleanliness, location, fitness room, pool.

while swimming one of the pool light came out of the side of the pool with exposed wires while my kids and several others were swimming thankfully no one was hurt during the process

breakfast because bar and kitchen closed die to covid

the breakfast bar was great also

breakfast tasty. great location . very helpful staff!!

was good but the breakfast can be improved with more options and also the gym to include more

loved the guest laundry

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use, might

swimming pool and gym closed because of the corona virus

pool and jacuzzi were

biscuits & gravy at breakfast

the only ice machine was located on a lower floor in a laundry room

the breakfast was standard

they breakfast was hot and the location was in walking to distant to a lot of main attractions.

i wish there was more for breakfast

it was an extended stay so the kitchen facilities were great.

syed visited our room when we called n helped us with some kitchen issues

the late checkin guy didn't tell the morning desk that he had granted a late check out to me.

the pool area was clean and chlorine wasn't strong like other hotels i've been too

easy access to room and pool

beautiful grounds staff was able to accommodate our request for early check in

large rooms clean pool area great staff

also, lady that checked us in could have pointed out we would be next to the pool

where bear white) sliding

wifi

only complaint is the wifi, because it was devastatingly slow and would disconnect every time you leave and return to the

location was perfect for my events. wifi was a great connection.

wifi was acceptable but far from ideal, as i couldn't recommend if attending online training or

close to the airport. great value. clean. nice stuff. laundry on site.

even has laundry room for guest use

close to restaurants, allowed for late check out

close to bus station and other commodities such as laundry washing, diners etc

asked for a late check out i was told no check out is 11am no acceptions i was like wow

both breakfast and bar not open at time of my visit

pool area clean and nice and warm

rooms on the first floor lack of sun light. cold pool. tiny fitness room

the safety bar in the shower wasn’t secured to the wall

did not like the expensive coffee bar in the lobby