front des was sparsely manned and there was no breakfast on sunday morning, that i had expected

no breakfast, even though it said was included. there was no breakfast offered

more food options for breakfast.

limited breakfast choices

there was no breakfast available. ud83dude22

also, it is good idea to include a toaster in the kitchen

clean and friendly service. breakfast was ok. great location

full facilities of kitchen appliances.

it says breakfast included when actually it's only a snack breakfast. should change on website.

room with a kitchen including a full size fridge, electric range, and microwave

the pool area

we lovrd it we had a view of the pool initially thought the location was sispect because it sits right on kingery hwy

kids running on the floors all day and night keys not working to room poor lighting in th

clean room, pool and workout area

nice lobby and bar and very comfortable bed. quiet and used the workout room and hot tub

pool needs a adult time adults who pay to relax can not enjoy swimming with kids yelling jumping in as a paying adult i wanna be able to relax and enjoy my

an altercation in the pool area with non hotel guest drinking and diving in the pool area in front of my child

one particularly disturbing aspect was the loud ac duct running above the kitchenette

breakfast is good

kitchen

the free breakfast was very good

the ease of access to the major interstates. proximity to restaurants and walmart. pool area.

was so amazing from the staff the hotel the pool area and being able to let my little ones and their cuzin have an amazing great

the swimming pool water it's cold!!

everything! including the food for breakfast!

hotel breakfasts could be more creative.

nice pool

the kids loved the pool

maybe a laundry soap vending,but otherwise my staycation was great

pool was nice

was charged for wifi, parking at checkout no one informed me about this at the time of check-in

wifi is stable. but you always have to login again.

charge additional for wifi, it was a lot of walking before you saw an elevator, which they were so small; could barely

only complaint i have is that the front desk receptionist didn t provide us with the wifi password or dining hours

was looking for a nice overnight getaway for me and my two kids, ages 12 and 9

wifi didn t work

given room 334 with no wifi, no coffee pot, lamp without shades, bed made up without comforter, poor lighting

wifi service was terrible, you had to keep logging on to it

wifi was poor and restricted

carpet was stained, some power outlets in the room were awkwardly placed, wifi wasn't working upon arising the next

clean, modern and decent breakfast.

only do you get a clean and very comfy bed and spacious clean bathroom, the pool, though on the small side, is great, using what seems to be a saltwater pool instead of

available, great pool, quiet

the shuttle to o'hare was convenient and prompt

there weren't any towels in the pool area, so we grabbed a couple from the gym

facilities and cleanliness of the hotel shuttle bus service to airport

closes early and no restaurant or bar available after that not good service in case you have to stay on for a

was no shuttle service from o'hare but the hotel does have a relationship with american taxi at a flat

setup i bet it’s really great in the summer with that courtyard and pool right by it i’ll be back for my birthday in the summer for

courtyard, fitness center, bed, balcony

the wifi wasn t good, there were little flying bugs in the room and the bed sheets were dirty

wifi was working great, streamed movies for most of the night

the breakfast was a full continental, and it was convenient having free wifi/parking/breakfast close to chicago

breakfast many option, nice warm pool, good wifi, rooms were clean. will be back soon. thanks

wifi worked well, the bed was comfortable and the air conditioning worked

wish there was a hot tub but the pool was great and actually very warm.

it was nice to have an indoor pool for the kids to enjoy

pool under renovation at the time.

the fact that the restaurant was very close it was very clean facility it offer a full breakfast every

very lovely, big rooms , comfy beds and nice little breakfast buffet

had a nice size kitchen so we didn’t have to go out for every meal

location, the room size and the complimentary kitchen ware.

but you have a kitchen space, you're free to hit wallmart

the breakfast was ok....

absolutely nothing in kitchen area carpet in halls seemed old.

i liked how they have a restaurant, bar and gym inside

pool could have been open when we returned that night but, it was expected to be closed at 11:30pm

1. the employees. 2. the salt water pool and gym.

big parking lot , as well for trailers etc , fair price

didn't like the fact that kids were loud in the hallways running up and down late night and early morning,car alarms going

elavator not working laundry machine out of order

nice laundry and vending

early check in, clean room, pleasant staff, lowest rate in the area

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

the laundry facility was $3

such as breakfast hours, wifi info, check-out time, etc

very good breakfast. clean, nice pool area, wifi worked well.

our last major complaint is the wifi

the wifi signal is poor. the location is far from the down town

there were two excellent restaurants and a sports bar within walking distance was also a bonus

the laundry and ice were close but laundry always out of order

the laundry facilities

laundry room

location and the fact it had laundry

there is a laundry room on the grounds and restaurants and shopping malls everywhere

wish breakfast ran till 10 rather than 9:30

breakfast is fabulous

very nice hotel with breakfast included ! clean, good loaction , spacious rooms !

the breakfast is the egg without salt and the meat is very salty, the pool is very small, the gym is very old

location, value, comfort and a decent breakfast. no complaints.

and a wet bar with minifridge and microwave in the living room

we stayed three night and they didn t provide room service and the ran out of towels

the front desk staff amazing the room service amazing every thing was amazing!!!!

short stay so didn't make use of many of the facilities other than the gym which was good

mirror in the bathroom was at an inconvenient position; i did not like using a qr code to order room service

very efficient and tasty breakfast

the breakfast

shuttle at 5:30 am, complete hot breakfast at 5 am, friendly daytime receptionist and driver,

great staff. clean room. nice breakfast.

shuttle picked us up from the airport

connecting to the wifi sometimes is hard.

no wifi in room. had to go to lobby

no free wifi we had to go down to loby everytime we need internet

quick check out for early flight was great, also having free access for wifi was good.

there are great if have wifi in the room

he gave us a late check out so we could sleep

close to restaurants, allowed for late check out

asked for a late check out i was told no check out is 11am no acceptions i was like wow

close to the airport. great value. clean. nice stuff. laundry on site.

even has laundry room for guest use

wifi was spotty, other than that everything was good

no password for wifi

the wifi was great to have and breakfast was simple but sufficient

wifi was not working when i check-in, and there's no it to help as it was sunday night

to the airport, fee wifi, free shuttle and an ok sports bar

and easy check-in; friendly staff; clean, spacious room; free, working wifi; free breakfast

wifi speed!

free wifi, free breakfast and free parking were huge appeals

wifi worked well

nice, beds were very comfy, everything was clean, the complementary toiletries very nice, and wifi was great

who helped me at the front desk was very nice, and offered to waive the early check in fee

location and free shuttle to the airport

close to ohare, the free shuttle.

airport shuttle. nice driver

shuttle was very helpful as they even arranged for me out off thir operating hours

convenience: inclusive breakfast

there are no good channels on the tv, but there is wifi so you can watch youtube or netflix

wifi was awesome; make sure to log onto the appropriate wifi

air conditioning and wifi both worked worked well

wifi was extremely slow and unreliable

having a laundry facility and gym on site was fantastic

there's a great pancake house 1 mile away, a small gym and a laundry room on the premises

loved the full kitchenette i didnt have to good out to get food at restaurant and spend more money

perfect location and fast shuttle

shuttle

very clean, spacious, had an indoor pool, fast wifi and free parking

rooms very clean wifi good staff always friendly ideal hotel for airport cargo area would suggest hire car to get

check out at noon, included an airport shuttle and free wifi.

free shuttle bus. stable free wifi.

bed was comfortable. nice large tv. fast wifi. quick shuttle connection to o'hare airport.

the room was very clean and comfortable. the wifi worked great and breakfast was very good.

free breakfast and wifi

loved the free laundry and gym facility

very friendly staff, clean, and comfortable. kitchen is nice..

there was free wi-fi, outdoor terrace/patio, dry cleaning service, free self-laundry machines, good housekeeping, a decent exercise room, and shuttle service to nearby areas

loved the cleanliness, the always working fast wifi, the convenient location near highway and mall and eateries, the safe surroundings, and

on multiple days paper thin walls, i could hear everything that was happening in the next room wifi was spotty multiple times a day there was a used towel left behind the bathroom

good breakfast and wifi

there was sufficient parking

breakfast is always hot and ready, staff is always friendly and helpful and the location is perfect

breakfast: standard offerings: scrambled eggs, coffee, sausage, cereals, yogurt, fresh apples and

location/kitchen/breakfast

breakfast was fine but the location was ok no problem

location/kitchen/breakfast

the kitchenette area is about two feet from the bed

the wifi was decent and allowed me to do remote work

the swimming pool opened at 5:00 am. the shuttle service was excellent!

getting the use of a refrigerator; rapid room service and cookies.

room service and breakfast

the snack bar was very limited or barely stocked and very inconvenient

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

i also like that there was no pet fee for bringing our

shuttle service to and from the airport is a great plus for this hotel

equipment in fitness room did not work

breakfast need a lot of improvement need more variety.

clean spacious rooms in quiet surroundings. close to airport. good shuttle service

breakfast is very good

free parking

every thing was wonderful ,the staff, the room, everything we enjoyed the bar and the pool also.

it was hard to find a parking space.

was charged for room service i did not order and i have not been able to get this resolved as of yet

that bar was right down stairs

it had a kitchen and living room. plus their staff were very helpful and friendly.

the breakfast selection could have been a little better. not much else to complain about.

great kitchen and laundry.

they could have had a better selection for the continental breakfast food choices.

the kitchen!

wifi signal very week

least that was the case on the 1st floor)

wifi requires reconnection process with typing password after each return to the hotel or

very comfortable bed, room was amazing and very clean, free good breakfast and fast free wifi connection

many families there, staff very friendly, no noise or bad smell, good continental breakfast, good wifi, comfortable

the bathroom & kitchen were both nicely updated

thank you so much rebecca also the kitchen had a full stove-oven and broiler included

breakfast is all one could ask for

the breakfast was very delicious everything was wonderful we also loved the kitchen

the breakfast could have been better

decent choice of breakfast options

furthermore, i must admit the agent that verified the pool was available for the kids was a plus she was excellent

i had gotten my wife and kids plates and when i went back to get mine they had

good value, free parking, free hot breakfast, pool

breakfast coffee area small but great selection

no guest laundry room

rooms were very clean. bed was super comfortable. bar was nice and food was good.

the food at the bar was good along with the drinks

lovely bar and facilities

hidden gem! excellent condition, very clean, friendly staff, great bar & restaurant!

breakfast on site

the grab and go breakfast was also a nice feature

a hot breakfast would put the establishment over the top!

no breakfast

no juice for breakfast

would have loved some hot eggs or yogurt for breakfast buffet but pancakes were good!

i overslept and missed breakfast, but it was still offered to me

breakfast was decent

great stay and great breakfast. great staff as well

early check in was possible

enjoyed the space and the kitchenette

love the rooms the pool the food the staff everything was nice this is our 2nd time booking we’re going to be

the kitchen pans. i used a lot of butter and food still stuck.

quiet clean breakfast ok

one night we went to the pool where there was at lest 15 young kids with 4 adults

restaurant and bar on site .

fish, pizza, chip, burgers were good in the bar area

close to slot of things. the bar tender was great and we had fun.

clean property and rooms, bar and restaurant on site.

i liked the location and the gym area.

couldn't connect to the wifi

the wifi is confusing and a bit slow.

like to pay for extended wifi to stream videos

wifi worked well

couldn't hook up the game system to the wifi

bed looked comfy enough, kitchen was as expected

the sleeper sofa and was informed by the front desk that i had to wait an extra day because of laundry personnel

in to s dirty room, dirty diapers all over kitchen, floor filthy, counters sticky, counters and chairs dirty

the next morning the maid said laundry wasn't done to give extra

kitchen items were not in the room

the kitchen having an oven

best thing about this hotel is the breakfast buffet

nice kitchen plus a separate bedroom

room was clean ,comfortable, kitchenette was perfect

love the breakfast and room layout with a separate bedroom and living room with pullout couch.

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

only wish the pool area had a hot tub, but i understand why hotels don't have them as often anymore

the pool area didn't seem as clean especially where people step and put their feet.

some items were not replenished like the kitchenette soap and some of the dishes were dirty.

breakfast included a wonderful omelet station

swimming pool. free breakfast. and awesome customer service

kitchen in room with full size fridge, microwave, sink, 2 burner stove

they have a kitchenette with no pots, pans, silverware or paper towels

kitchen only

nice looks and room have a kitchen.

printed in the room that i could find), which wasn't working once i managed to connect to the wifi (as an international traveller my roaming doesn't always work and costs too much) so couldn't (-)wifi could have been better (-)didn't know there was a fee for parking and wifi! it's 2021. what a joke! (+)on the same page with communication of how to park or how it works at check in , and finally no wifi for my room as a hilton silver member

no indoor pool, no gym, no free parking for the price & staff were not on the same page with communication of how to

had a shuttle bus that took you directly to the train

room

not stay on 4th floor under the gym

friendly and helpful staff, great airport shuttle system

crowave and large fridge), free wifi, coffee accessible 24/7 in lobby, shuttle service, and friendliness of staff

wifi was quick and easy to access

the wifi is not really good

twitch and youtube music is not working via the free wifi provided

i didnt like the funky smell in the laundry/ vending area

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant) important notes: - walls are paper thin, you

liked the motel, there is a laundry space which can be used using apps, which felt nice

laundry facilities on the premises is a great idea.

  no microwave,  no laundry,  people trying to open your door

now, they ask that reserve pool time for you and your guests

hotel is only a short drive from o’hare and offers a shuttle to and from the airport which was perfect and easy

the shuttle to the airport was very reliable and came to and from frequently

pool is open

although i did not use it to navigate the city, the complimentary o'hare airport shuttle service was nice

didn't advertise that access to the gym and pool was $8 per day per person, lame

room service is nice to have at night and so was the bar to get a drink

the bar was nice, staff was friendly and helpful.

lots of family's with kids cause there is a pool

wonderful pool

the snack bar, gym, and pool are great amenities!

room design and comfort. bar/lobby area. gym and pool

love the rooms, the pool, outside patio area, the inside bar and sitting area it was a really great experience

alot kids running around on the 1st floor!!

the location was great for our purposes. small but nice gym.

the room was nice! comfortable bed airport shuttle functioning wifi

i also didn t like that they didn t have wifi in the room

-unstable wifi connection at times -running out of coffee late in the afternoons

wifi was much too slow. emails delayed, took a long time to access web pages.

lot was rough, heavy rain which caused parking lot to be extremely flooded, also wifi was bad

there was a pool and hot breakfast

staff were great, the room was nice enough, and i really enjoyed the gym and pool

close to airport and casino, great restaurants near by as well

super close to the airport with shuttle service and close to the rental car return at the airport

in the room twice in the morning, first time i had left to go get breakfast, my husband and kids were still asleep in bed so the clasp wasn t done

the wifi is good

free wifi in my room and everywhere in the building!

t notified and my teens had a bday party there wifi nor tv

the tv did not connect to wifi travelled with children could not connect my neflix

the wifi connection

i enjoyed that breakfast was more than an old bagel and coffee.

no pool yet but we were told they are building a new pool

the hotel has an amazing vibe super nice waitress when i ate breakfast the food is good

when i booked i requested a possible late check out, so i asked if it was possible but he was very rude about it

i love that there is free breakfast every morning

best hot tub and pool ever!

the pool and hot tub were just perfect, room and bathroom very clean and food excellent

pool is too cold!

the pool area is very nice with beautiful plants and nice staff.

there was an indoor pool and hot tub, but didn't have a chance to use it

great room, large, kitchenette, clean and great amenities.

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy only detergent - good eating options nearby - can take shuttle to airport and

nice hotel with a bar and restaurant onsite

at least the pool worked

allstate arena, clean room, kitchen with utensils, mini dishwasher, fridge and microwave, comfortable bed, bathroom necessities

kind staff, clean hotel, and excellent breakfast

early check in

staff were extremely helpful, breakfast was great, and for me it’s a nice place to stay when i need time to myself

let us check in early so we could make it to an event on time, safe location, the waffles for breakfast were amazing

to the covic-19 not being able to have the breakfast offered which is understandable and not having stores a bit closer i don't own a vehicle

good breakfast, nice pool and gym, pretty clean

didn’t have time to spend longer and use the pool

the pool and the gym are good and pretty new. room was ok. lobby was clean.

less vegetarian options in hot breakfast

cleanliness, and comfortable bed, location, breakfast was good, complementary items

although i did miss the hot breakfast due to the covid

the pool wasn't open at all during our stay and my kids were really looking forward to swimming.

updated lobby furniture, clean , updated rooms, breakfast

breakfast was crowded

could use two laundry machines. ty for great stay

free wifi was available, but very slow. paying extra for usable wifi seems outdated to me.

room was big, bed is comfy, water heater, wifi. spacious window view.

airport shuttle service is excellent and wifi is excellent

wifi didn't work well either

wifi should be free of charge

pool open early and close late, free wifi, free breakfast.

i called the front desk 3 times about a wifi issue and no one answered

clean room, free wifi, fridge in room.

no pen or paper or wifi or microwave to heat up food

in the evening bad quality of wifi

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

hotel food and bar service very

the service was excellent, the bar poured good drinks and the room was immaculate

onsite bar and dining was closed due to covid.

well to no fault of there own but because of covid the bar was not open

breakfast

convient access to car and late check out

breakfast shower

breakfast was perfect.

friendly staff and free hot breakfast!!

free in-room wifi was a pleasant surprise

wifi and price of cocktails

e hotel wifi, and my cell services were soooo sloooow) and there were 4 or 5 baby cockroaches crawling

mainly wifi at hotel it goes off every 5mins and ask to reconnect

one thing i didn't like and that was the wifi i could connect but it was sooo slow

kitchen

i got a bed, a shower, a bath, a tv, a lounge, a desk, an ironing area, and a full kitchen

large, comfortable room with a small kitchen.

rooms are super spacious, extra clothes hanging area, sofa, kitchen, big refrigerator, and a desk

the access to laundry, vending and a workout room were all great

comfortable beds, big bathroom, nice breakfast buffet options.

nice facilities, cleanliness, very good service, nice gym, and great complimentary breakfast

parking and shuttle service to the airport was perfect.

pool is clean

staff was very friendly, the room was comfortable and clean, the gym was clean, and the breakfast was very good

very clean, staff helpful, shuttle easily accessible!

the breakfast particularly the egg and sausage never had we had eggs this bad

i loved the free shuttle service back and forth to the airport

it has a gym and an access to pool

ac in gym was not operational

couldn't use the wifi

free wifi was slow

wifi was also much faster than expected

the wifi is poor the cable channels is poor the tvs need to be updated

the hallways are a bit dated, and the wifi was spotty

great location,nice clean facilities, loved the kitchen

good breakfast, comfortable bed and spacious room

wed night food, good breakfast

chairs at kitchen counter … uncomfortable to sit on to watch tv … limited handicap parking

i love it no complaints breakfast was really good the room was nice and had a full kitchen

clean pool

easy airport shuttle, friendly staff

full kitchen large rooms

good price and excellent room with a full kitchen

only thing i didn't love was breakfast

the dot) and then i would have to wait up

wifi was spotty in our room and the concierge wasn t very interested in the problem

wifi didn't work properly, i couldn't work from my room in the evening.

wifi wasn't good

th your wifi) while i got that last nap in

the wifi was slow at times for the work that i needed to do.

everything was very nice, the rooms, wifi, lobby. thank you!

wifi; thin walls

wifi was unusable it was so slow and the carpet was stained everywhere

heated pool was not heated wifi was not free or secure

pool could have been given to use for a longer period

new coffee/ beverage station, business station, gym and pool

front desk guy was not so friendly i had my kids with me and the guy took forever

i loved the room it was very clean and my kids loved the pool.

had a weight room and an inside ( small) pool for exercise

clean. lobby bar was nice.

shuttle was excellent

shuttle pick up in the night time can be a long wait.

waitress at the bar was super rude and loud to my husband

location and shuttle were perfect for ravinia