i would love to see them open the space up for a champagne bar or cocktail bar, some way to experience the space without having the whole high tea thing

it couldn’t be better the stuff is awesome the bar is always wonderful

the bar downstairs had amazing food and i loved the cocktail i had as well as the music on saturday

staff was exceptional. paola at the bar was great.

the gym was extremely underwhelming

pool, gym and city view also lake view.

the pool and exercise rooms were amazingly situated on the roof top with the beautiful view of the lake

early check in

late check out handling unfriendly amd not very cooperative

very nice, and went out of their way to accommodate us with anything we requested; including a late check out

good laundry facilities too

didn't like the breakfast

laundry on site and the gym were very complementary

the breakfast was basic but had all one may need

the living room includes a double sofa bed, and the kitchen is very well equipped

the fitness center and the pool was great. and i loved how close everything was to the hotel

don t have an ice machine so you have to order ice from room service and it can take a while

room was confortable and we asked for an early check in and when we arrived we got it.

pool was open but the locker room was shut down

gym was good as well

excellent free wifi and friendly staff

location, friendly staff. early check in allowed.

especially enjoyed the food in the restaurant and room service

bar area lively

location, bar and restaurant

the t.v did not work properly and the wifi was sketchy.

hidden fee for wifi.

wifi is slow

well laid out room, great amenities, clean, fast wifi

the free wifi was poor. the rooms need to be renovated.

felt the room service menu was limited

front desk organised firmer pillows with no fuss gym is excellent great nights sleep

we also enjoyed the breakfasts

room is fullu equiped, clean, staff, kids friendly

room is fullu equiped, clean, staff, kids friendly

my kids and i stayed on the 30th floor and the view was beautiful

charging snacks to the hotel room especially when your with kids could get expensive

the breakfast is more than enough and the gym small but also good

the valet parking (excellent service), breakfast server (excellent service)

view from the room, nice gym and breakfast

breakfast was great with lots of cold and hot options

breakfast was excellent and a bonus to have the evening drink/food as part of the cost

hotel exceeded my expectations with its spacious apartments that come with a kitchen, allowing guests to cook instead of spending money at restaurants

kitchen… i brought my two kids with me, they don’t like anything that is cooked outside of

also, the location is right by the disney store and a couple blocks from water place which the kids loved for american girl doll and the lego store

the wifi wasn't very good, but did not affect the overall experience.

signing up wifi was a little confusing and the process was long. hope it can be simplified.

free wifi only available in the lobby

that there was no free wifi

wifi, early check in, having a microwave, everything really! love this hotel.

joined the rewards scheme to get free wifi suitable for emails only

high speed wifi is not fee.

actually no wifi at all

wifi is charged but it could be waved by requesting

lack of unlimited free wifi access considering the per night room rate charged

the small kitchen was impressively well-equipped, which was especially helpful as we were traveling with a

great location , very clean super breakfast

very clean. friendly staff. great location. loved the kitchen galley and bathroom!

the breakfast was delicious and different each day

let us do early check in which was so nice traveling with young kids

wifi is terrible

did not like the fact that i couldn't hook up my apple tv using their wifi

clean, nice staff, great location, free wifi, free room fridge

on top of that, the hotel's system was off during the first 2 days, so we were without wifi and unable to access rooms regularly

the room was beautiful and the rest. on site with bar was excellent

amazing breakfast, very happy with the cozy room, service, and location. can't wait to go back!

we needed a late check out and the were able to assist us with ease

the rooftop bar offers great views and the food was delicious and affordable for the area

everything staff were so friendly ..location was perfect ...breakfast was fab ud83dudc4c

00 per hour for a late check out

wifi very poor, tv remote was very annoying and didn't always work

wifi in the room didn t work well

wifi didn't work, we asked about it at reception, they said they would re-set it but i'm not sure

advertise wifi it didn t work never resolved issue. never received callback from mgmt

our room was located at the end of the hall and therefore the wifi was out or reach

wifi was not password protected and spotty

wifi didn t work originally, but it was fixed right away

wifi wasn't working in our room, but we weren't there except to sleep so we never asked for

door to room did not lock properly; wifi was horrible

room safe and wifi connection not working

was a quiet and cozy place, filled with many amenities (free wifi and free breakfast) unlike other chicago hotels (+)bed was very comfortable, free wifi, room was decorated in a modern way. (-)the wifi wasn't good at all (+)perfect location, good breakfast, clean rooms, free and fast enough wifi connection (+) great wifi and many channels on the tv (+) good wifi and breakfast (+) i also liked having access to a printer in the business center, breakfast, free wifi, free hbo go and walkable location (-)wifi really never worked (-)wifi worst. hyatt wifi works better at this marriott.

good breakfast, great location.

of contemporary art, this hotel has a friendly, upbeat vibe with staff hospitality and super, hot breakfast buffet

we did not take advantage of the free breakfast so i cannot comment or rate that

very good elevator service. breakfast offerings were many and varied and delicious.

the breakfast is also perfect for us

the location and that it had breakfast included...which was good and had a lot of choices!

early check in fee was annoying

the elevator buttons allowed kids to hit them all sending a person on a long ride

bathroom window a little drafty; dry eggs at breakfast.

long check in, changed wifi password

the wifi

terrible wifi and insanely small rooms and bathroom

and they didn't provide a wifi

beds were so comfortable and towels were the thickest best quality nice robes as well - wifi was easy access always and fast the doorman out front always with a smile and personal

the wifi was a bit spotty up on the 13th floor.

fi password, that you need to use your room key for elevator access, explain dining options, etc)

wifi was lacking a bit of speed, but not too bad

wifi was not good. it could be great if there would be gym

no free wifi and offsite gym

the bar was a good touch too with some of our favorite adult beverages

gym was way to hot to work out in

the musuem in the hotel was interesting and i loved the bar & restaturant

i was particularly impressed with the gym facility

the staff was quick and the mini bar was excellent

the rooms were clean, have all necessary facilities: hairdryer, iron, mobile sockets, fridge, tv, wifi was good

in for a family wedding but also had to work- the downstairs was cozy and warm with coffee, great wifi, and comfortable booths

wifi was not working properly

the room itself was very comfy with a huge tv and the wifi was

wifi is fast and free and the lobby bar is great

the pool was very nice

wet bar area came in very handy if you’re staying for longer than a few nights

the grocery store next door was almost lifesaving traveling with young kids and we were able to walk to plenty of destinations including the navy pier

the location was excellent and the restaurant bar staff was delightful.

great location spacious rooms nice breakfast and bar area

good speed wifi good location. comfortable bed

i stayed here several times but this time wifi was not as good as usual.

wifi was very spotty

decor, cookies, water, bell man, conversation, wifi in the lobby.

rooms are big enough, decent housekeeping and good wifi

wifi was perfect and the shower was fine

wifi connection

wifi works well

convenient but handled well by staff)

wifi access was complicated at first, you have to register on their platform and it threw me out

we also had issues with the wifi working for our devices and ended up using our data

en hdmi cable and

+powerful air condition unit if you like to decrease the room temperature very quickly +stable wifi with bandwidth up to 100 mbps +modern looking hotel +was able to check-in before 3 p

ffee delivery service) the room has everything i needed

the location was okay wifi present room arrangement great

wifi 9/10: strong and stable though you need to enter your email (fake email will do) every 24 hrs (+)was comfortable and room very clean with free wifi (+) free wifi with a great signal (+) lounge area was very good and great wifi (+)wifi worked amazingly and for the price, the room was amazing (*)great location atmosphere cleanliness and wifi small rooms but still worth it (-)wifi in the room was weaker and less reliable than in the common areas (-)the wifi was not good. (-)slow wifi

your bar staff was exceptional

an old abandoned building they got a terrible paint job and you just paid money to spend your kids birthday at the least accommodating hotel

the bar is open late and breakfast in the morning

wonderful position, lobby bar and staff

bed was nice, tv worked,wifi worked well

comfortable bed, nice shower, wifi, and chromecast tv

comfy bed and location. had everything you need - shower, bed, wifi, tv, and it was clean.

excellent that there is no username and password for the wifi. makes everything a lot easier.

the wifi was fine but it was quite slow other then that everything was great

the wifi and cable was out during my trip and could not be restored before i left.

wifi worked fine

d was free)

wifi was fast

$20 daily fee for wifi/bottled water and fitness club

the wifi wasn't the greatest and the maids did not check on us very often to clean our room.

free, reliable wifi is essential

only complaint i have was the wifi was very weak, other than that it was a great experience

never used anything but wifi and didn't have to use that

room service was great

sofa bed was a little uncomfortable. wifi was spotty and unpredictable.

beds are too soft for me. wifi in the room is weak, slow and loses connection very often.

location good filling breakfast strong wifi excellent helpful staff close to many good restaurants and cafes great city view from the

good wifi

free wifi, breakfast, and use of the gym and pool are included in your stay

nice pool gym sauna, very good breakfast, good wifi

in room wifi at an extra cost, doesn't make any sense in 2017!

wifi was superb

wifi works on and off in the room, we have to wait for around 10 mints to get hot water in the

wifi not for free

really appreciated the receptionist's tip to avoid the top floor due to potential noise from the gym above - we chose a room on the 16th floor instead

the pool and terrace are small but nice and the gym was good as well

the bar wasn’t open

we stayed in a junior suite with spa tub this time and omg that tub

the atmosphere was great and the credit for a drink at the bar as part of the room stay was lovely

the apartment was fantastic - gym, spa, location - all is great!

there's no wifi in the gym area, so i had to stream my workout classes over cellular signal, which costs $$ when you're in

it was a perfect option for us traveling with the kids.

though we booked a one bedroom apartment for 2 adults and 3 kids, there was no bedding for the sofa

put it on the booking notes and when we asked for it we were provided with 1 pillow but we have 2 kids

bit expensive but it s chicago. wifi not great.

only drawback i found is poor wifi connection for my room

free wifi, free coffee in the lobby, very clean and nice staff, express checkout

room was small, but had everything we needed for 1 night - bed, bathroom, shower, wifi

cleanliness swimming pool view from the rooftop wifi comfort and size of the bed best room of our 2month trip in the

wifi very difficult to hook up to.

one morning the wifi didn't work for me on my phone.

great but wifi

wifi is very weak in the rooms and drops regularly

free wifi & refrigerator

the room and staff were great. breakfast at the coffee bar was fantastic.

1) light in the room was poor. 2) there is no gym.

had a full size kitchen that accommodated their guest, with silverware, oven, microwave, goes fridge and so much

maybe yogurt for breakfast

also i like the gym

i arrived early on the day of check in and asked if they had early check in

love room had mini bar n snacks

location was central, they have a pool that is heated and staff was friendly

drinks at the bar were expensive and small

location to the river front. there's a bar on one end of lobby where you can sit and unwind.

hich is free) but it was annoying to have to create an account

the free wifi was great - no need to pay extra for the

parking was expensive,wifi was horrible, restaurant in hotel was closed

get free wifi you had to become a member

wifi struggle at times so watching internet tv on the tv was rough at times.

like that the property was able to update room for early check in and add a sofa sleeper

rooms were clean and the gym had everything we

breakfast was great and the staff happy to see you

guest laundry requires coins, front desk is coinless. no room safe.

like 69 a night elevator was broken only one working… breakfast extremely packed no pool the gym is small too the room was small had a suite just as small as a double queen

wifi good, bed comfortable

quality of wifi was not good in the room

d as an it professional, that's kind of important)

i had problems with wifi and they sorted me out straight away

the wifi connection was a little slow

not all beds have access to lockers - someone stole my labeled food from refrigerator - very slow wifi

wifi worked well

the wifi was a little tedious to connect to but once online, it was brilliant.

staff was very friendly and helpful, check-in was easy and rooms are clean, free wifi is also included

wifi works great and shower warms up very quickly

lobby bar is a great place to meet other guests

we liked the fact that the hotel bar and front desk were one and the same

the nye party in the lobby bar was well planned and

gym

the lobby bar is spectacularly fine

fast wifi requires extra fee to update and my phone signal is weak in room

maybe the wifi

we had to pay for wifi

no wifi

wifi - needs to be better and updated didn t work in the rooms well

that the wifi went out

wifi was barely functional

can't access the wifi and no toothpaste in the bathroom

on the sofa bed n the room is gotta run down a bit, n shittttttyyyyy internet connection even w wifi to

wifi issues. !!!!

free wifi

sercice(room service) is abosolutely professional and warm-hearted (+) i had an amazing stay, enjoyed room service, and had a lovely high tea experience (+)walking distance of most everything room service was awesome and the doormen we so helpful with directions and suggestions (-)not enough variety for room service menu (+) high tea and room service food could have been better, but other than the (-)high tea and room service food could have been better (-) delivery fees for room service (+)the hotel is beautiful, the staff were very friendly and helpful, room service was excellent. (-)restaurant/room service a little expensive.

having the spa options inside the hotel was a plus as we loved our spa treatment and the dry and wet saunas

was frustrated/annoyed that when we couldn t drink in the bar - because it was full of loud kids, actual children, were told by tea hostess we couldn t have a drink there because tea was

the view from my room looked so amazing and i loved the pool size

i enjoyed the free wifi and the ability to stream my regular networks on the tv in my room was fantastic

bar had a line most of the time, wifi was annoying to connect with sometimes, no spotify on chromecast for the television

huge tv great wifi.

wifi didn t work in our room until the last day

water pressure was questionable? wifi set up was hard to follow

the breakfast bar had amazing spread

good location and good facilities....bars, restaurants, coffee shop, gym etc

amazing location, big bar was great, all staff were so friendly!

the gym is well equipt and clean

the friendliness of the workers, and them accomodating me for an extremly early check in!

, great wifi

also, the wifi worked perfectly which is always a big plus for me

location, staff, kitchenette, cleanliness, wifi, free wine at happy hour, free laundry room

free wifi, unlimited free purified water, friendly/accommodating staff, and fast elevators

wifi works great which is rare for a hotel

excellent wifi signal

the wifi wasn t working good

wifi is fast and staff is very friendly!

wifi required going to the sign in page a little too often and would sometimes give an error when

very good wifi connection in the hotel

i loved gym and the living area

they have the cutest bar and it was over all an amazing stay and will be coming back every time i come to chicago

i like the room, gym and bar

good location, the bed was huge and comfortable, it was great that it had a gym, as we had a jetlag and woke up each day around 5-6 am, we could start the day with some

parking the car proved difficult as the bar code didn't work and without a lot of help from the official in the park house we wouldn't have

the wifi was frustrating and my hhonors rewards have not been applied to my membership yet.

wifi was not very strong

wifi signal in room is weak

wifi not as secure as i would like

the staff, the room, the wifi the bed was so comfortable

fresh towels in the gym area

no pool lower level smells pretty bad gym is a joke

great breakfast, clean & polite staff

gym facility was very nice and clean

reception staff did not attend to our requests to at least give us fans for our kids

no wifi in rooms

wifi was pretty slow

wifi was poor but that was still useable.

it wasn't exactly free wifi there was a 30 a day charge for the wifi and the reception juice...

wifi was spotty in the tower

there was a charge for wifi and parking was ridiculous at $65 per day

very central, i was exploring city on foot - nice design of the room's interior - very good free wifi

i had trouble with my wifi, the number programmed into the phone was wrong

no complimentary wifi no vent/ fan in bathroom

we weren t given any info at check-in other than the wifi password; they had a wine hour we weren t informed of and i had to call to get check-out

the pool area the most

the gym is very complete

a very comfortable bed, a kitchen that had everything you need if you plan to cook, and a spectacular bathroom

i only booked it because according to the pics, it had a big kitchen with an island

fantastic facilities, pool, gym and lounge area with shuffleboard

the $25 facility fee is quite high when it really only covered wifi for 1 -2 hours

friendly staffel, central location, water for free, good wifi

the urban fee charged for water, wifi and coffee.

wifi service is often unstable.

the same goes for the wifi

it has a big, nice, warm pool

clean rooms and the pool is a nice feature.

not enough gym equipment

staff went beyond my expectations.. super friendly & helpful. pool was warm & clean.

didn't eat breakfast at the hotel.

high up i did not know that and that if you book through booking you don’t get free breakfast

everything was well organized in the room, and for breakfast, which was memorable

i loved the location and the pool

we were able to do an early check in, and had a great view! staff was great!

location and facilities like restaurant, bar, 24/7 store, swimming pool, and gym

wifi worked well, rooms were a good size

beds were very comfy...rooms are spacious; love the bathroom and built in wifi...

comfy beds, good wifi, lackout curtains

large bathroom. comfortable bed. good wifi.

hotel wifi is very

wifi did not work.

unable to connect to wifi.

didn't like $50 per day charge for wifi, water bar+metal water bottle, borrowing bicycles, and a couple of other optional items

added $15 amenity fee for wifi, water/coffee/tea in the room, use of gym etc

wifi

20$ per. night incidental fee for wifi and water

t secure), but good strength

the bed and wifi were great, and the lobby has a nice, fun bar/restaurant too

use of the wifi was cumbersome and required re-inserting the access code every time one used it

wifi was available,

gym was a good size and machines were decent

pool closed at 8pm

staff were really polite and helpful, the facilities with the pool and the gym were awesome , and the room perfect, while the price was great including all of these and a

the pool is heated so it's great for the kids

great place downtown chicago. perfect with kids.