our favorite feature was the pool

i went in the pool and you could hear them before you got to the door 3 kids under 16, no adults to be seen

we enjoyed the free breakfast array, including hot items

breakfast great

me and my kids like the room and the pool

the free breakfast

shower is amazing, delicious breakfast and got a early check in!

very clean very friendly staff great breakfast great location highly recommend!

breakfast was excellent with lots of options

breakfast was very good and room was very clean.

breakfast was ok, small selection but ok the gym was clean and simple, had basic equipment, ok for getting a quick workout

bacon for breakfast!

the hotel was very clean, the staff nice very nice and the breakfast very good !

comfortable room, free breakfast. good value for money.

breakfast was great, if you get up soon enough!

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the lady would tell us to come back later (also she had a very cold/rude attitude with

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

the free beer and appetisers, the pool was small but lovely and warm

there were wild bunnies right outside the pool area. 10/10

no shuttle to airport o'hara

now, they ask that reserve pool time for you and your guests

the shuttle to the airport was very reliable and came to and from frequently

went with kids; ugh

very clean, well located hotel. nice pool, great breakfast and restaurant

staff was not overly friendly but enjoyed the pool and breakfast

with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

property accommodated our early check in prior to the beer festival we attended

the wifi is poor the cable channels is poor the tvs need to be updated

couldn't use the wifi

free wifi was slow

the hallways are a bit dated, and the wifi was spotty

wifi was also much faster than expected

room i got was cleaned and i didn't know that it had a kitchen and a full fridge

warmer for the eggs needs to be working for breakfast.

he allowed us to park our 41ft travel trailer in parking lot

kitchen in the suite was great

breakfast started at same time we needed to be somewhere else so we went down earlier

wifi was on the slow side

i like the free parking , great wifi, access to pool during the stay.

no wifi signal in my room.

powerfull air conditioning was good as it was very cold day. wifi area range was not problem.

the wifi is super weak

i overslept and missed breakfast, but it was still offered to me

the price, the free parking, the great breakfast, the clean room

breakfast was the same as any other hotel that's reasonable priced

breakfast time was so fast and early wish it had a pool or hot tub

early check in was possible

temp in pool area could have been warmer

the pool was little cold and a bit dirty.

sports bar was underwhelming

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

well designed room, excellent, private, well maintained fitness/pool facilities.

they had a gym and on-site bar that served a limited menu of bar snacks

it also features a small gym, and breakfast is available on-site

and the weekend breakfast at the hotel bar was delicious

rooms were very clean. bed was super comfortable. bar was nice and food was good.

lovely bar and facilities

dusty ac. foul odor in sink. very thin walls. breakfast wasn't worth it. gym wasn't worth it.

staff was very accommodating for early check in request

was good but the breakfast can be improved with more options and also the gym to include more

the breakfast was good in correlation with the charges

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use, might

clean,comfort, bar in the lobby, friendly staff

staff, pool, room setup

both breakfast and bar not open at time of my visit

there was no breakfast at this location ... and no restaurant or bar open!

pool area clean and nice and warm

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

asked for late check out and was denied

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

was great - clean, comfortable, friendly staff and nice breakfast selection

fitness center

also liked the fact that facility choose milnor washer extractors for their laundry

breakfast was excellent with real scrambled eggs and real sausage

the laundry eo was centrally located

spa close shower’s terrible, bad smells

spa / pool closed for renovations. wasn't notified prior to booking.

laundry in the room that was supposed to clean was dirty n had hair on it we asked for more and was

breakfast need a lot of improvement need more variety.

the spa tub unfortunately was dirty

i also like that there was no pet fee for bringing our

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

the lobby / bar area was inviting with a pool table and board games

right off the highway, up to date, very colorful, nice pool

privacy with the barn style bathroom doors in the room

one small thing that could be improved is that some of the tiles in the pool were a little grubby and could do with a clean

we didn’t use the pool but it looked very nice

they had laundry options and also breakfast

large, comfortable room with a small kitchen.

it had a kitchen included which seems very rare in any room i’ve ever been in

the access to laundry, vending and a workout room were all great

it had a huge closet kitchen that reminded me of a studio apartment complete with living room

comfortable bed, quiet, good breakfast, easy airport shuttle

convenient location with dining options nearby and an airport shuttle.

could have a few spirits for sale for late travelers to purchase after the bar closes.

breakfast could have had few more items to choose from and the parking fee could have been more

clean. lobby bar was nice.

there's a kitchen!

very clean. vey comfortable room. friendly and helpful staff. great breakfast!

easy airport shuttle, friendly staff

court yard with pool and half court basketball was nice and good for dog walks

you also didn't up charge for wi-fi or breakfast

breakfast should prove for kids

i knew that early check in might be unavailable, so i just asked the staff whether it was possible to check in

the room was modern and clean. my kids loved breakfast. would definitely stay again.

staff was super nice, the kids loved the pool and i enjoyed the 24/7 coffee

i saw a family with young children coming out of the pool room who were very cold

not a lot of variety with breakfast

has strong fragrant odor-too strong dogs should not be in the breakfast area children should be on a selected

.staff very pleasant and friendly the breakfast was good rooms clean

breakfast gym facility access process

spacious room, great bed, nice pool, and excellent breakfast.

free parking and internet wifi connection, very safe place to stay

it was clean and great location for shopping plus free wifi.

the wifi kept cutting in and out

lastly the wifi was horrible, if i m paying over one hundred dollars to stay somewhere i expect the wifi

wifi was horrible, spotty, and slow

where bear white) sliding

wifi did not work well

wifi

we didn't use much of the facilities, or even utilize the free wifi, we just wanted somewhere to sleep, but they somehow made it very unpleasant to sleep here

good wifi

ac in gym was not operational

that thry have a shuttle to and from the airport, snacks to buy and breakfast.

we came to chicago by train, took the blue line to o'hare and we were picked up by the hotel shuttle

the breakfast particularly the egg and sausage never had we had eggs this bad

shuttle driver was rude

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and vending including ice

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working washer coffee grounds in

quiet clean order to room laundry

laundry worked w cleaning lady to clean room

wifi was not password protected and my security does not allow connection to this type system

wifi is good

wifi

breakfast had all the essentials and the room had everything i needed to work

location to o hare, breakfast included and free wifi

spacious room, nice little pool and gym, comfortable beds, and withing walking distance to car rental

parking and shuttle service to the airport was perfect.

cleaning lady with gym and pool is always so friendly and does a great

i did not check the gym or pool though

love the breakfast,location view,indoor pool and how clean it is.

convenient location, nice clean room, free shuttle

we asked for a late check out two days before i checked out, as my flight was later and it was actually agreed at

the shuttles and fee parking are exceptional. nice gym and pool.

gym equipments need to update.

free gym,cleanliness,wide rooms,swimming pool,good customer care and heavy breakfast

the suite includes a kitchen that you could cook in if you wanted

parking was cheap and the hotel was really nice , with free breakfast

kitchen appliances? wow! amazing! great lobby, was safe, good parking.

on site restaurant and coffee bar are very

breakfast is nice and the gym is also functional and to my liking

the pool was way too cold.

it's in great location, clean , comfortable, with full kitchen.

breakfast was awesome, but could use a better waffle mix recipe

great location, friendly staff, great breakfast .

my kids enjoyed the pool and having kitchen in the room

couldn't connect to the wifi

location free wifi free breakfast and free shuttle service

wifi was much too slow. emails delayed, took a long time to access web pages.

the room was nice! comfortable bed airport shuttle functioning wifi

wifi didn t work at all

breakfast was tasty

location, breakfast, beds

pool and fitness room and a business center if you want it

the room was very nice. i like that the pool stay open till 11 pm .

indoor pool was on the small side and packed with kids.

good breakfast, nice pool and gym, pretty clean

kids running around slamming the door

i wished breakfast could stay open till at least 9:30 am

i then called the front desk and they said no so i had to drag my kids out of bed with only fifteen minutes because no one would give me an answer

didn’t have time to spend longer and use the pool

breakfast could have been better

kids unsupervised at pool acting out.

it was my second time staying and my kids first

pool/whirl/and breakfast were awesome and just easy

beds are comfy and pillows that?s a plus ? has pool and hot tub and breakfast

i called the front desk 3 times about a wifi issue and no one answered

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

clean room, free wifi, fridge in room.

no pen or paper or wifi or microwave to heat up food

pool open early and close late, free wifi, free breakfast.

business center, fitness room, free breakfast

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it smelled really bad the last

there was a nice breakfast of waffles, biscuits and gravy, and cereal

air condition is loud, fitness center is right above our room, you’ll feel it when people run on treadmill, but it stop

good breakfast, friendly staff, great location!

a returning customer. love the breakfast and staff is always friendly

staff was professional at every turn (from check in to serving breakfast the morning after)

great breakfast! nice pool and great location

breakfast

lovely hotel. grab and go breakfasts. large, nice rooms.

i also loved the pool area my kids had a lot of fun and we'll definitely be back

breakfast was good, only downside was the breakfast sandwich was cold , but the waffles were great

i think the pool could be bigger

the kitchen area in the room was great and it was so nice to have the almost full size refrigerator and

my kids have food allergies so the full kitchen was extremely appreciated.

i like the place i wish the pool is bigger and the gym as well. i'll come back again

rooms were spacious clean and nice i like the pool and like having to make a reservation

there is a restaurant and bar on site

decent gym, pretty cozy feel

i like the place i wish the pool is bigger and the gym as well. i'll come back again

kitchen

helpful staff, very clean, full kitchen

when i asked for late check out because my plane is in the afternoon, he was more than ready to help and he

work, the television remote was only provided at my insistence, the carpet was filthy, in-room kitchen had no plates, service, glasses nor anything other than 2 ice cube trays

no option for breakfast

wish they had laundry in the building

hotel is a hike from the downtown area but they offer a free shuttle to and from the train station

the location was perfect near rivers casino

enjoyed the pool and food and loved being in a pleasant an exceptionally, clean hotel

comfortable beds, the pool and jacuzzi

the location, room space, breakfast, and open pool design

location..breakfast is fresh and tasty.

they have a kitchen and all the basic utensils and a big refrigarator

the pool was a bit smaller than i expected.

room was really nice, as well as the facilities, breakfast was great

swimming pool

breakfast was great

no pool.

a hour later she put us in an upgraded room with a kitchenette

i was offered a late check out

came down for breakfast and the gravy was cold and the apple i picked was a bit bruised

cleanliness, hot breakfast and the price

always clean, great breakfast and great staff

no breakfast buffet due to covid19

the hotel was quiet, and breakfast had more options than expected

have laundry detergent in the washing room should refill on this was the only thing i

the laundry room was clean and the machines were linked to an app that you download to pay for them

laundry facilities were difficult to use and partially out of order

everything especially the kitchen

this one the rooms were great, parking was great, and having a full kitchen furnished with dishwasher, stove, pots and pan, etc

the workout area and pool, the cleaning staff, free parking, the powerful shower head, and the bar downstairs

breakfast wasn't free and cost $15 person, even kids.

that is really dangerous when you have kids and could risk them putting it in their mouth

the bar was closed and had to purchase our own stuff

pool was a disappointment for my kids who were looking forward to swimming on vacation

clean, quiet, and a great facility for kids as well with late pool hours

stayed march 26th and the bartender was awesome with my kids and his recommendations for food etc

breakfast was delicious, just make sure you arrive early to get a seat

clean, quiet, and a great facility for kids as well with late pool hours

the gym is bigger and with more equipment than other hotels of this type

price for hotel room with full kitchen, pool, gym, and breakfast

very clean rooms perfect breakfast

parking- it was a busy time and parking was really scarce

very clean, spacious and quiet room, excellent breakfast, friendly staff

breakfast was very good. my stay was perfect.

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

beautiful grounds staff was able to accommodate our request for early check in

also, lady that checked us in could have pointed out we would be next to the pool

very helpfull staff and allowed us an early check in

the pool area was clean and chlorine wasn't strong like other hotels i've been too

wallbox ev charging stations!

breakfast was good and room was very nice

clean. had a pool and gym.

a little hard to locate. an on-site bar would always be nice.

the complimentary breakfast was a nice bonus this stay

one of the shuttle drivers was texting while driving with 7 people in the car

facilities and cleanliness of the hotel shuttle bus service to airport

pool was small

room was clean, beds were comfortable and the pool was nice and large

was no shuttle service from o'hare but the hotel does have a relationship with american taxi at a flat

location and river casino across the street

shuttle to airport 24/7 friendly, clean and helpful

room was clean and staff was excellent. nice fitness equipment.

it was close to the casino and the breakfast buffet

a casino across the street, famous chicago deep dish pizza within walking distance and the free shuttle to the airport

liked the view we had i liked the pool area the water wasn’t cold at all it was nice and warm the room was

was terrible, my room key wouldnt work consistently, people living at the hotel with young kids always in the hallways

didn't have breakfast

it sounded as though they had kids and they were letting their kids stay up all night

next swimming pool glass door from bedroom out to garden staff was all amazing very friendly breakfast was

i was given a wifi password even though the hotel description says that wifi is only in commonly used areas

wifi isn't free

no wifi in room. had to go to lobby

connecting to the wifi sometimes is hard.

no free wifi we had to go down to loby everytime we need internet

overly crowded pool (especially considering covid right now)

i liked the front desk staff that checked us in she made sure we got our turn to get in the pool

great breakfast

easy to find. very friendly employee. pool was clean and refreshing.

lacking in the details-full kitchen with four place settings, but only one fork

breakfast pool rooms were so comfy

gym

left early, didn't eat. requested early check in & did so 1 hour ahead of check in

the property is in a area in close proximity to a golf course which made it feel upscale

very accommodating staff. good breakfast. great location for us. pool for kids.

the breakfast was great and loved the pool...

better coffee at breakfast buffet

just the right size with all required amenities like the communial laundry room to wash and dry your clothes

we could grab a drink at the bar or a snack right inside the main office

room, breakfast, basketball court, great customer service, cleanliness, quiet

didn t like how our room wasn t thoroughly cleaned, the wifi was very slow and the tv does not work

we couldn't get hooked up to the wifi

the wifi was slow and if you wanted a premium connection you had to pay for it!

free wifi, free airport shuttle pick up, store my luggage was bonus

wifi was spotty

breakfast was wonderful

the kids liked the pool alot

it was nice to have an indoor pool for the kids to enjoy

very lovely, big rooms , comfy beds and nice little breakfast buffet

the pool was great for the kids

clean ,quiet and the breakfast was good

the breakfast served a lot of fresh food

free laundry and pool and the exercise room, adds to the positive experience

breakfast was wonderful

the housekeeping, maintenance, and kitchen staff are on-point

elavator not working laundry machine out of order

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

the laundry facility was $3

nice laundry and vending

early check in, clean room, pleasant staff, lowest rate in the area

very good breakfast. clean, nice pool area, wifi worked well.

our last major complaint is the wifi

the wifi signal is poor. the location is far from the down town

such as breakfast hours, wifi info, check-out time, etc

spa bath was to small it not really made for 2 ppl but me and my partner made it work and i m 6

even the kids agreed it wasn't very good

but it’s not the properties fault, kids will be kids

the breakfast in the morning was remarkable and the snack bar in the evenings was pretty cool too

the bar was great and the food

great hotel. easy access. nice restaurant. great breakfast.

wifi

i could not connect with the wifi

the wifi was included and was fast

it should be)

room was very nicely layed out, beatutiful lobby, nice staff, very decent free wifi, and it was a good place to relax

the spa tub was really nice and the hotel was close to lots of restaurants.

spa hose didn't work

i made reservations for at room with spa and when we got there the rooms were all sold out.

no pet fee for our miniature dachshund

place very relaxing and spa hot tub was incredible for body aches from work helped me relax a bit

the wifi was very poor!

services were very accommodating

d patient: my daughter called and bugged them for the wifi password three times and there was no issue on their end)

wifi wasn't good

wifi was the best i have experienced in a hotel

has an inside gym and pool, big inside and outside lounge and a bar

has an inside gym and pool, big inside and outside lounge and a bar

bed, location, service, gym

really nice aesthetic, gym, bar, and location.

the gym was nice they have a snack bar

need to pay for everything example request for early check in need to pay $30

came to the door with special service like breakfast accommodations

not alot of sugar free breakfast options.

absolutely nothing i didn't like, i just wish there were more varieties of breakfast selection

cut fruits in breakfast

the price and kitchen amenities.

great staff, breakfast and hot coffee, laundry, all the comforts of home

great staff, hot coffee and breakfast, close to shopping.

that there was a full kitchen

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably replace the machines

couldn't log in to wifi either

free in-room wifi was a pleasant surprise

mainly wifi at hotel it goes off every 5mins and ask to reconnect

wifi was poor.

also i had to use the hotel computer and printer

printed in the room that i could find), which wasn't working once i managed to connect to the wifi (as an international traveller my roaming doesn't always work and costs too much) so couldn't (-)wifi could have been better (-)didn't know there was a fee for parking and wifi! it's 2021. what a joke! (+)on the same page with communication of how to park or how it works at check in , and finally no wifi for my room as a hilton silver member

best gym in a long time

ings the hotel offered parking,deposits,room service,etc)

shuttle to/from o'hare

menu was delicious and the bar was a great place to unwind