in-house italian restaurant and also a popular bar & grill

greatest location, and great bar for drinks off the lobby.

attached bar was also good with a good menu

we found the overall independent, non-corporate/chain feel of the hotel charming, and the bar staff at the connected restaurant was very friendly

on-site restaurant and separate bar were very nice

the wifi connection

the sofa bed was very uncomfortable, and we could not use the wifi

t notified and my teens had a bday party there wifi nor tv

the wifi is good

the tv did not connect to wifi travelled with children could not connect my neflix

breakfast included in a warm and down-to- earth environment with kind and helpful staff

kind staff, clean hotel, and excellent breakfast

would be better if the breakfast area would be larger

great breakfast, comfortable, clean , and good price

early check in

pool, internet and breakfast were available to me

pool, internet and breakfast were available to me

basic breakfast, but enough

clean and close to airport. good breakfast. clean rooms friendly staff

we weren't able to eat breakfast coz they require mask

location and gym was nice

fish, pizza, chip, burgers were good in the bar area

i liked the location and the gym area.

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

restaurant and bar on site .

shuttle was very helpful as they even arranged for me out off thir operating hours

shuttle when call

motel offers shuttle to airport

room was a good size and they gave us a free early check in this hotel offers a free airport

airport shuttle. nice driver

the breakfast

the grab and go breakfast was also a nice feature

breakfast on site

no breakfast

no juice for breakfast

close to the airport. great value. clean. nice stuff. laundry on site.

asked for a late check out i was told no check out is 11am no acceptions i was like wow

close to restaurants, allowed for late check out

even has laundry room for guest use

close to bus station and other commodities such as laundry washing, diners etc

hotel was very spacious and the free breakfast was really good, i was very happy with our stay

the gym was nice, building looks nice outside

breakfast was excellent

the drinks at the bar on second floor were great but i don’t recommend the food there

gym and laundry facilities were also a great addition and excellent quality

gym was hot with little ventilation

went to eat at the bar was not impressed at all

breakfast was good. lots of options.

gym was supplied well

breakfast and it’s close to blue and pink line metro with few mins walk

lots of great options in the morning and they even had a free shuttle bus service to the airport that runs every 30 minutes or so

the location was great, easy to get to the airport and the shuttle service was fantastic

great staff. clean room. nice breakfast.

24/7 bus shuttle service

great shuttle service, good breakfast, really nice staff

having access to a community kitchen was helpful, we made coffee and breakfast most mornings and used the fridge

no tv. kitchen has utensils but no coffee, no cream or refrigerator..

room was small than i expected and the kitchen nook is shared

lobby, the shared kitchen was a bit shabby; the only common social space was outdoors and unusable in bad

during this stay the stairs, hallway, kitchen, and rooms were lacking

the large shared kitchen was nice and easy to use, it even had a shared fridge for guests

but they said it was nice, quiet, good breakfast,

clean and comfortable. nice room. good breakfast included.

kitchen was adorable

breakfasts were the fabulous handiwork of a real chef

location, fitness center

they did let us use the restroom attached to the fitness room to change clothes in at 3:30 which was kind, but not ideal

there is a fitness center off of the lobby

beds were fine, clean enough, fitness room/snack bar/amenities were nice to have.

fitness center was small but also clean

have liked to have seen a secured wifi network for doing business

le to reserve for shuttle by airport wifi with their link and code)and great convenience that shuttle not only can take us to airport

twitch and youtube music is not working via the free wifi provided

wifi was quick and easy to access

the wifi worked well and the breakfast was great

very little noise and breakfast in the morning

the most awesome thing of carlton inn was the shuttle service and proximity to mdw

we left our car here while on vacation and were shuttled to the airport and picked up at the airport when our flight came in at 2 am

very friendly staff, great breakfast

breakfast was delicious and the staff is

the front desk people, to cleaning staff, to shuttle drivers, to valet service , this hotel has got it right

hotel has a shuttle that took us everywhere we needed to go

shuttle to the concert

did have drinks and wings at the bar the night we checked in, and the wings were really good

the location close to the arena. the shuttle to the arena.

was amazing, the pools were a good temperature and the bathrooms and our room was awesome

restaurant and bar area

expenisve and loud alot of kids running around

bar was closed and catered to the yoga class at sunset, also having to sit at decent restaurant,

i wish the spa was open a little earlier and later in the day as i really wanted to take advantage of the spa

no grab bar in shower. hand soap too small. soap in shower mounted too high.

hotel food and bar service very

just that the bar wasn't open lol

well to no fault of there own but because of covid the bar was not open

the service was excellent, the bar poured good drinks and the room was immaculate

special thanks to judy at the front desk, angelica in the kitchen, and nicole in the bar for a very welcoming and warm reception

pleasant staff, good breakfast and nice beds.

would have appreciated bacon or a variety of fruit at breakfast

the breakfast was amazing!! more than i expected and i watched a manager clear tables.

rooftop bar (was heated/covered) and still awesome even in bad weather

the wifi was great to have and breakfast was simple but sufficient

wifi was not working when i check-in, and there's no it to help as it was sunday night

wifi was very poor

to the airport, fee wifi, free shuttle and an ok sports bar

slow wifi and very loud air conditioning

wifi

a special promo code for free access - this may not always be the case as they posted rates for wifi

wifi worked well

timely shuttle bus and rich breakfast, hi-speed wifi

wifi speed!

great wifi and areas to work from

loved this bed and breakfast

i regret i had to leave before the breakfast

we loved the self-serve room service bar where we could grab a quick drink or snack before heading out for the day or going

breakfast was amazing

gym and pool with gorgeous view

good selection on the included breakfast buffet

had a partially separated living area w/kitchenette

i'm much more into savory breakfast options, so this really didn't suit me at all and my kids were all hungry by mid morning

a more robust breakfast would have been appropriate.

com did not mention the pet fee which was huge -$75/night

gym is decently equipped! really pleased.

pet friendly and you will be charged $25 for the pet fee

loved the full kitchenette i didnt have to good out to get food at restaurant and spend more money

the gym was great

i didnt like the funky smell in the laundry/ vending area

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant) important notes: - walls are paper thin, you

  no microwave,  no laundry,  people trying to open your door

liked the motel, there is a laundry space which can be used using apps, which felt nice

nimal), wifi, airport shuttle 20 mins. from terminal. price.

air conditioning and wifi both worked worked well

on time shuttle; free wifi, helpful staff

wifi, super helpful staff and very convenient airport shuttle

there are no good channels on the tv, but there is wifi so you can watch youtube or netflix

bed was comfortable. nice large tv. fast wifi. quick shuttle connection to o'hare airport.

rooms are spacious and clean, amazing beds good wifi ok tv restaurant is very good

only think that i was disappointed in was there was no free wifi for leisure guests

good free wifi

free shuttle bus. stable free wifi.

good wifi for a fee

no information in the room, such as wifi password, near restaurants, available services.

was annoying to keep doing the wifi for each day you were there

get the wifi to work properly, it said that i was successfully connected, but it never worked so i had to

wifi also doesn't sync well with my chromecast so had to use hotspot

we had also paid for a late check out and were being rushed out of our room 15 minutes past the regular check out time

the room, the pool, the rooftop, the gym

they have an amazing gym and steam room as well

the room, the pool, the rooftop, the gym

location, roof top bar, gym, staff

no wifi

the shower was very strong. the free wifi was good.

hotel wifi barely worked

the hotel info pack and the room service menu were all on a qr code which is great if the room has internet

only thing we didn't love was that the pool closed at 4pm each day so we only got to use it once throughout our 5 day stay - we would've

super noisy ( doors slamming, kids crying, people shouting, car alarms going off)

gym access, restaurant and breakfast buffet. felt really safe traveling alone. comfortable.

refrigerator in the room cost of overnight parking (only valet option) no swimming pool or gym facilities (made known to me) nothing unique about the room or other spaces nothing unique

no information about gym or pool area

are friendly and it was clean and my kids love to it there nice view the food was very good my kids enjoy it they won't to come back

facility did not have wifi

also wifi was impossible to connect to on the 3rd day of my visit and stayed that way consistently

wifi and no reception

love the airport shuttle, friendly desk staff, fast wifi, location and restaurant/bar

warned-there's no airport shuttle as advertised, no breakfast, extremely slow, shotty wifi, broken vending machine, poor cust

breakfast was tasty and you had many types

a few more food options you could order at the bar would have been nice.

felt like home away from home, room was perfect, mini kitchen, to the living space to the bed and 360° tv stand that’s was a plus

the breakfast was awesome! devin the bartender was very friendly and the gym was great.

the showers and the kitchen atmosphere in the room were super nice

our stay at this brand new, luxury apartments with excellent amenities (gym, pool, jacuzzi/steam room), convenient in building parking, super friendly and professional,

it's super-spiffy, with lots of amenities (pool, gym, mail room, etc), and the studio apartment is terrifically laid out, including a stove,

also, it was difficult to access the wifi

free wifi was available, but very slow. paying extra for usable wifi seems outdated to me.

airport shuttle service is excellent and wifi is excellent

wifi should be free of charge

room was big, bed is comfy, water heater, wifi. spacious window view.

the breakfast has a diverse range of products such as oatmeal, fruits, waffles, scrambled eggs, yogurts

the staff was wonderful the bed was plush the room was clean and the breakfast was delicious

shuttle service

catch a pace bus to the station during the day and you can ride to o'hare and catch the airport shuttle back to the hotel every 30 minutes if you don't want to walk in the dark in the evening

the kids loved it

one and only complaint was the pool was really cold and there was one group of 14 kids in their and they were all screaming and splashing people that were not part of their group

it was good but should provide microwaves in the rooms considering families staying with small kids

cold pool and was hoping for a hot tub.

early check in.

i did make a point to get up for a coffee at about 9 and there were way too many kids for my comfort level ( i realize there’s not much you can do about

really the breakfast was nice but not much options- but that’s really minor so really a non

the breakfast was really bad, even for free breakfast. the milk was good tho

checked to see if a room was available for early check in and there was

breakfast was very good

laundry

printed in the room that i could find), which wasn't working once i managed to connect to the wifi (as an international traveller my roaming doesn't always work and costs too much) so couldn't (-)wifi could have been better (-)didn't know there was a fee for parking and wifi! it's 2021. what a joke! (+)on the same page with communication of how to park or how it works at check in , and finally no wifi for my room as a hilton silver member

close to the airport, due to coronavirus shuttle bus didn t work but they make an exception for us

room service and the restaurant was amazing

, great location, shuttle to the airport

there is a gym on the top floor which our room was below

wifi and price of cocktails

wifi hard to get in 1401

the facilities are nice, the wifi worked fine, room was clean and organized in a good way

couldn't log in to wifi either

e hotel wifi, and my cell services were soooo sloooow) and there were 4 or 5 baby cockroaches crawling

fee for parking and unnecessary accidental, wifi

had to pay $30 to park for one night. also had to pay for wifi.

no free wifi in the rooms and no foot slippers

free wifi, for the price of the stay, wifi should have been included

charged extra 13$ for wifi.

31 the hotel never mentioned that the bar and restaurant would be closed for my stay

very friendly and helpful, the rooms clean and well stocked (toiletries, towels, etc), very good shuttle service

everything ...the room indoor pool

my two small kids asked the wife and i what that smell was

the pool was open and had schedule times

wifi

most of all, my laptop could not connect to the hotel wifi -- but the fault was not my laptop since it worked on other hotels

the wifi works awesome

wifi was free and of good speed

connect to the wifi from my laptop, but could connect from my phone

pool was very cloudy are kids were not happy about that, the rooms were over priced, air conditioner was very noisy and the

shuttle bus, perfect stay

pool extremely small kids couldnt enjoy due to a soccer team taking over the entire pool

hotel staff and the shuttle bus drivers displayed a genuine professional and caring disposition

gym and pool still open

available, great pool, quiet

pool area was to cold and not enough towels

great breakfast, very very clean rooms, comfortable beds and pillows

perfect for families, near airport. breakfast could improve

room was very clean , the breakfast was very good, the check out was very easy, they have airport shuttle, so everything was great, the staff are very polite and helpful

wifi wasn't good

services were very accommodating

wifi was the best i have experienced in a hotel

wifi was spotty in our room and the concierge wasn t very interested in the problem

d patient: my daughter called and bugged them for the wifi password three times and there was no issue on their end)

good wifi. the staff was helpful to try to resolve our issues.

wifi service was terrible, you had to keep logging on to it

given room 334 with no wifi, no coffee pot, lamp without shades, bed made up without comforter, poor lighting

fast wifi

the wifi get dropping out, you would have to reconnect multiple times a day.

really appreciated the calmness of the location, the pool and the views from the bar/restaurant

location and facilities like restaurant, bar, 24/7 store, swimming pool, and gym

there was no complimentary breakfast

pool was cold

amazing breakfast buffet. best we've ever had!

amenities especially pool and outdoor seating area

a big bonus was the additional amenities, such as the gym and common areas for relaxation

every thing was perfect the fact has kitchen was a plus

we ended up using the kitchen sink to do most of the hygiene

kitchen with appliances to cook

i loved the view from my room. the complimentary breakfast was perfect.

we pretty much loved everything. the pool was a tad bit cold tho.

i didn't like the breakfast buffet. food trays were empty and took too long to refill

makes for a very noisy and jarring breakfast experience

not enough gym equipment

the shuttle, cleanliness, politeness of staff, the

they serve breakfast and great coffee and provide free shuttle bus

convenient with round the clock frequent shuttles to mdw and clean rooms with all the essentials including microwave and mini fridge

no pool and very very small gym. breakfast was ok.

free shuttle service/friendly, attentive staff/hot breakfast

friendly staff and breakfast was amazing. loved the late check out

very clean and great breakfast choices, pool was good and clean. kids loved it.

gym was a good size and machines were decent

handy laundry facilities, great location in the loop, walking distance from union station and to

it was walking distance to a lot of stores and the late check out time

was so automated and automatic i didn t need to ask any questions (wifi, breakfast, checkout etc) (+) wifi was strong and connected easily--no annoying website popup that you had to connect through (+) wifi worked great (-)wifi a little slow (-)slow wifi (+) i spent the day in my room working and never once did the wifi lag or drop connection (-)wifi was a bit spotty. (+)up as an office space with a conference table, a conference telephone, large screen and stable wifi (+)wifi did not work (-)could not connect to wifi. no free water bottle in room.

the staff was helpful and the gym was great

room would also have been large enough for people travelling with family or kids

also late check out till 1 pm was available free

food was only available trough room service and therefore pricey.

bar not open, no room service or housekeeping that i could see

we arrived earlier than expected and they allowed us for early check in

we enjoyed drinks at the bar on our last night

rooftop bar is mostly inside and can be very loud and chaotic

the hotel is beautiful, the rooms relaxing and well-appointed, and the lobby bar and restaurant always bustling

loved seeing food and bar options at front

the gym is extremely clean and has great cardio machines, weights and cables

they got a gym and the property looks amazing. the interior design was great.

the bar and good closing early. other than that great stay!

nice (little strange) gymnasium/sports themed hotel was clean and smelled nice

they have the self-service laundry area with a reasonable cost, which is very convient for me since it was the 5th week of my

but had a huge gourmet kitchen downstairs, just at night didn’t want to make the journey to go get ice & cold

clean, nice cafe, cute room, kitchen, laundry and game rooms

access to free laundry facilities and basic kitchen

onsite laundry! great breakfast!

great location, great breakfast, comfortable beds, and a bathtub to boot.

the lady at the front desk went above and beyond to make sure i was able to receive and early check in

breakfast was good for being a grab and go box

breakfast was good, loved the location

staff was very friendly and helpful, check-in was easy and rooms are clean, free wifi is also included

wifi worked well

wifi, comfortable beds, big bathroom and nice and welcoming staff

wifi wasn t very strong and kept requiring logins

is great, rooms and bathroom are super clean, beds are comfortable, temperature is good, wifi is good, there s free luggage storage for any time and any size, self-check in and self

we enjoyed the live jazz by the bar in the evenings as well

great location and cool design. gerin at the bar made the best french75. he was awesome.

we had n/a drinks one night in the hotel bar where they had a live jazz-style band playing

noisy guests in the bar area. wrecked the calm and relaxing atmosphere

the room was comfortable, we had room service both mornings and the food was quite good and arrived quickly

the breakfast was amazing too

simple but plentiful breakfast facilities, and a lovely bar on site made it hard to leave

walk to most major public transit without jumping on a bid first which is a bit much with little kids

hotel was in good location , it was clean , the breakfast bar was so good

the rooms are spacious and well-equipped with kitchenettes, perfect for those looking to cook their meals

gym

lobby bar is a great place to meet other guests

the gym in particular was really new, and well equipped

the lobby bar is spectacularly fine

the nye party in the lobby bar was well planned and

very good gym and a basketball court on the 8th floor- and also areas for relaxing/chilling

the only thing we did not like was that the room booked for 4 people (2 adults and 2 kids) was not ready with the sleeping sofa

great amenities in the form of games room, gym, kitchen, balcony etc. easy to access everything

this place is great for kids or a fun overnight stay

the amenities are fab,outdoor pool,gym,sauna,steam room,outdoor basketball court,outdoor barbeque area where you can cook your own

wifi was strong and reliable

the wifi didn t work

wifi was pretty decent

the wifi was not working for half of our three-night stay

the wifi would go in and out and the ac unit did not work and the windows did not open so the room was

bit expensive but it s chicago. wifi not great.

room was small, but had everything we needed for 1 night - bed, bathroom, shower, wifi

wifi is not good!

cleanliness swimming pool view from the rooftop wifi comfort and size of the bed best room of our 2month trip in the

only drawback i found is poor wifi connection for my room

location, free coffee/tea, wifi

great wifi for work

to purchase convenient items

tv didn t work, wifi didn t work at all

room was very nicely appointed with a decent area, nice bathroom and good wifi connection

well equipped gym

the yoga mat in the room and the gym.

i wish we could have a small bar kind fridge

the gym was good and overall vibe was top

it is nothing fancy and a bit worn, but the free bottled water, the free laundry, the in-room coffee, the sizable work desk were fantastic

wifi is great

wifi not secure - good hotels would do better!

wifi was good and stable

nice room, enough space, good wifi, good bed with good pillows

room was ok, good bed and bathroom, wifi works well

the wifi wasn't the greatest and the maids did not check on us very often to clean our room.

never used anything but wifi and didn't have to use that

free, reliable wifi is essential

only complaint i have was the wifi was very weak, other than that it was a great experience

room service was great

breakfast food and staff in kitchen where

we woke up and had breakfast which was really good

the city,,the hotel was very clean and quiet the queen studio was perfect for my two days and the pool was relaxing

much chlorine in the pool area couldn't enjoy it my eyes were burning and my daughter's was

love the rooms the pool the food the staff everything was nice this is our 2nd time booking we’re going to be