wifi is not working properly, even if i sought help from the front desk, still it did not work

the wifi was slow and if you wanted a premium connection you had to pay for it!

didn t like how our room wasn t thoroughly cleaned, the wifi was very slow and the tv does not work

free wifi, free airport shuttle pick up, store my luggage was bonus

the wifi was hard to log into ended up not using it.

shuttle service

location if heading to rivers casino

staff was very pleasant and helpful when it came to the shuttle bus

asked if i secured a taxi from the airport and volunteered to refund the fare because their shuttle driver had to slip away

room was clean and staff was excellent. nice fitness equipment.

loved the location. shuttle drivers were great.

hotel staff and the shuttle bus drivers displayed a genuine professional and caring disposition

facility was very clean. gym and pool were nice. they had a very cool outdoor space as well.

didn't care full the pool be closed.

really nice aesthetic, gym, bar, and location.

wifi - it would drop my connection every 45 minutes

services were very accommodating

wifi was the best i have experienced in a hotel

wifi was spotty in our room and the concierge wasn t very interested in the problem

the dot) and then i would have to wait up

mainly wifi at hotel it goes off every 5mins and ask to reconnect

wifi and price of cocktails

wifi was poor.

the facilities are nice, the wifi worked fine, room was clean and organized in a good way

e hotel wifi, and my cell services were soooo sloooow) and there were 4 or 5 baby cockroaches crawling

printed in the room that i could find), which wasn't working once i managed to connect to the wifi (as an international traveller my roaming doesn't always work and costs too much) so couldn't (-)wifi could have been better (-)didn't know there was a fee for parking and wifi! it's 2021. what a joke! (+)on the same page with communication of how to park or how it works at check in , and finally no wifi for my room as a hilton silver member

up after a last minute call from the airport, to the staff at the front office, the breakfast bar as well as the pleasant surprise of a clean, new room

shuttle to/from o'hare

shuttle service was perfect

location view and gym/pool

comcienece and loved having shuttle for airport

this hotel had all of the amenities including a nice pool area and restaurant/bar area, even a bags game area by the lobby

pool was just a little too hot

response to the fight that broke out in the pool area

staff friendly and helpful for early check in.

nice breakfast

rooms, warm and clean swimming pool, friendly staff, great breakfast, comfortable beds, great shower

the beds where comfortable. the kids enjoyed the pool

kids sleeping on the sofa didn’t get any duvet only blanket :(

it has a cool factor, nice rooms and bathrooms. breakfast is great too.

wifi didn't work well either

airport shuttle service is excellent and wifi is excellent

also, it was difficult to access the wifi

free wifi was available, but very slow. paying extra for usable wifi seems outdated to me.

room was big, bed is comfy, water heater, wifi. spacious window view.

wifi is almost unusable, the bandwidth is not enough to load any kind of website, and it is pretty

lot was rough, heavy rain which caused parking lot to be extremely flooded, also wifi was bad

wifi was much too slow. emails delayed, took a long time to access web pages.

location free wifi free breakfast and free shuttle service

wifi didn t work at all

good breakfast

lovely bar and cafe and a small areato purchase snacks

the kitchen was actually a full kitchen with full size fridge

more breakfast options. also a microwave in the room

close to airport with shuttle service very comfortable clean restaurant on site

the shuttles and fee parking are exceptional. nice gym and pool.

we asked for a late check out two days before i checked out, as my flight was later and it was actually agreed at

location, bed, gym

in the morning you get an impression of a family hotel with kids running around

pool to myself, fast and easy check in/ check out process

pool was great and open late

friendly staff and option to get a free shuttle from the hotel to airport

good breakfast and coffee

nice facilities, cleanliness, very good service, nice gym, and great complimentary breakfast

pool and breakfast were super crowded

shuttle service ends at 10pm and breakfast starts serving at 6am

the staff at the front was very friendly and i didn't even know they had a shuttle to the airport

that thry have a shuttle to and from the airport, snacks to buy and breakfast.

beds were comfy, location was ideal for the all state arena. the shuttle was a massive benefit

cleanliness...breakfast...shuttle service

rooms are clean, a/c did its job, free wifi, and beds & pillows were good

wifi

wifi is good

location to o hare, breakfast included and free wifi

wifi was not password protected and my security does not allow connection to this type system

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant) important notes: - walls are paper thin, you

laundry facilities on the premises is a great idea.

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

liked the motel, there is a laundry space which can be used using apps, which felt nice

  no microwave,  no laundry,  people trying to open your door

nor, to my amazement, do they offer free wifi in the room

charged extra 13$ for wifi.

you had to pay for wifi

fee for parking and unnecessary accidental, wifi

wifi is not free, you need to pay for it, that's something that you won't expect from a hotel

avid was clean, beds were comfortable, has a pool, gym and continental breakfast.

there is access to a gym, open 24 hours

new coffee/ beverage station, business station, gym and pool

clean, fairly close to the airport, casino, & shopping, breakfast had more than enough

swimming pool water was clean

breakfast options could have been better

the breakfast is delicious and plentiful

excellent room. loved the full kitchen.

great spacious room with kitchen

thing that coulda made it even better is a hot tub and better eggs for breakfast otherwise amazing

nice little gym and pool

i used the gym which had the necessary equipment

breakfast could have had few more items to choose from and the parking fee could have been more

excellent price, access to airport, and free shuttle

nice warm indoor pool, good breakfast and free airport shuttle also included

ants in room by kitchen area.

they had laundry options and also breakfast

the access to laundry, vending and a workout room were all great

was not expecting a kitchen

neat and clean tidy just the coins for laundry can be upgraded to card

connecting to the wifi sometimes is hard.

no wifi in room. had to go to lobby

no free wifi we had to go down to loby everytime we need internet

there are great if have wifi in the room

be careful; you may need to pay for wifi.

love the airport shuttle, friendly desk staff, fast wifi, location and restaurant/bar

also wifi was impossible to connect to on the 3rd day of my visit and stayed that way consistently

warned-there's no airport shuttle as advertised, no breakfast, extremely slow, shotty wifi, broken vending machine, poor cust

wifi and no reception

facility did not have wifi

breakfast was excellent

convenience provided in the room , such as coffee, ability to use mini kitchen and the spacious room

catch a pace bus to the station during the day and you can ride to o'hare and catch the airport shuttle back to the hotel every 30 minutes if you don't want to walk in the dark in the evening

much to do in chicago we only got to enjoy the gym

pool was warm

rooms very clean wifi good staff always friendly ideal hotel for airport cargo area would suggest hire car to get

bed was comfortable. nice large tv. fast wifi. quick shuttle connection to o'hare airport.

rooms are spacious and clean, amazing beds good wifi ok tv restaurant is very good

fast reliable free wifi

free shuttle bus. stable free wifi.

wifi worked perfectly

really liked the size of the room, amenities

friendly and helpful staff, great airport shuttle system

have liked to have seen a secured wifi network for doing business

twitch and youtube music is not working via the free wifi provided

convenience: inclusive breakfast

there are no good channels on the tv, but there is wifi so you can watch youtube or netflix

air conditioning and wifi both worked worked well

the information peraon didnt give us the wifi, we need to ask him for

wifi, super helpful staff and very convenient airport shuttle

this is an extended stay so no restaurant or food available except for a micro market (full kitchen in room)

room is spacious and the 24h airport shuttle service

the compimentary laundry as well and the gym

room and laundry

i like the that it has a gym and laundry room

very good wifi,

wifi worked well

nice, beds were very comfy, everything was clean, the complementary toiletries very nice, and wifi was great

and easy check-in; friendly staff; clean, spacious room; free, working wifi; free breakfast

wifi speed!

slow wifi and very loud air conditioning

wifi in all areas and free parking

wifi was very poor

wifi was spotty, other than that everything was good

the wifi was great to have and breakfast was simple but sufficient

no wifi signal in my room.

powerfull air conditioning was good as it was very cold day. wifi area range was not problem.

i like the free parking , great wifi, access to pool during the stay.

the wifi is super weak

wifi only

to all freeways to go anywhere and great restaurants, also very nice room and quiet and good pool

pool

the breakfast have all you need to start the day

have had a better breakfast ud83eudd5e but it was good for a snack and the coffee was

to cta, shuttle took us right to airport and we got on the train to downtown

kind staff, clean hotel, and excellent breakfast

would be better if the breakfast area would be larger

breakfast now

breakfast included in a warm and down-to- earth environment with kind and helpful staff

the breakfast and cleaning

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

i also like that there was no pet fee for bringing our

the breakfast

shuttle at 5:30 am, complete hot breakfast at 5 am, friendly daytime receptionist and driver,

24/7 bus shuttle service

airport shuttle was very helpful

lots of great options in the morning and they even had a free shuttle bus service to the airport that runs every 30 minutes or so

very clean, nice area, bar was nice & food was great

lovely bar and facilities

com app they only allowed me to stay on the bottom floor, next to the bar and casino

they had a gym and on-site bar that served a limited menu of bar snacks

no guest laundry room

there is no sauna in the pool

breakfast was amazing

late check out

great room and pool was nice. breakfast was great.

good location for my needs, free parking, guest laundry,indoor pool and workout room

since it was being renovated, the pool was closed. but we knew that prior to booking

no shuttle to o'hare.

it was great to have a shuttle to the airport.

one thing that caught me off guard was that the shuttle was running not even each an hour and i had to take uber to the airport and in the snowy

loved the heated pool

close to restaurants, allowed for late check out

close to bus station and other commodities such as laundry washing, diners etc

he gave us a late check out so we could sleep

asked for a late check out i was told no check out is 11am no acceptions i was like wow

even has laundry room for guest use

had to ask for wifi password wasn't given upon checkin

mainly the wifi lol

cheap great price online wifi works great clean and affordable definitely recommend

wifi didn't work half the time

the room was nice in clean and the water ran hot the wifi sucks no way to access the heat a fan was in the room no ac

fast wifi

good wifi. the staff was helpful to try to resolve our issues.

wifi didn t work

given room 334 with no wifi, no coffee pot, lamp without shades, bed made up without comforter, poor lighting

the wifi get dropping out, you would have to reconnect multiple times a day.

the shuttle to o'hare was convenient and prompt

lady in the night offered me a late check out bc i missed my flight

their complimentary airport shuttle which starts very early in the morning was also very helpful

shuttle to airport service

the free shuttle from on to the airport was cherry on top

early check in was possible

breakfast was the same as any other hotel that's reasonable priced

have a mini fitness room, which is good enough for morning exercise

breakfast was decent

breakfast time was so fast and early wish it had a pool or hot tub

room was a good size and they gave us a free early check in this hotel offers a free airport

shuttle when call

second thing is a shuttle

the price, free shuttle to the airport, and the staff.

who helped me at the front desk was very nice, and offered to waive the early check in fee

not alot of sugar free breakfast options.

absolutely nothing i didn't like, i just wish there were more varieties of breakfast selection

the room was clean, breakfast was good & staff was friendly.

cut fruits in breakfast

no breakfast but they did offer coffee in the room

courtyard, fitness center, bed, balcony

closes early and no restaurant or bar available after that not good service in case you have to stay on for a

the pool

the bus shuttle from the airport did not arrive at the reported time

one of the shuttle drivers was texting while driving with 7 people in the car

the spa tub was nice

place very relaxing and spa hot tub was incredible for body aches from work helped me relax a bit

the spa tub was really nice and the hotel was close to lots of restaurants.

no pet fee for our miniature dachshund

spa hose didn't work

wifi was very weak sometimes

the rooms blocked my cellphone service so i had to use the wifi, which didn't work

the wifi signal was practically non-existent in our hotel room

the wifi was poor quality and they did not have signal boosters

original room was very hot, the hotel is dated and old looking, wifi was problematic

need more kitchen dishes utensils. very limited

clean and friendly service. breakfast was ok. great location

an extended stay with kitchens, often times the cooking aromas that linger in the hallway are wretched

the kitchenette and the people was xool

there were crumbs on kitchen floor and bathroom could've been a cleaner , the counter

the room was spacious. tv was upgraded for internet. breakfast has a lot of good choices.

one particularly disturbing aspect was the loud ac duct running above the kitchenette

breakfast is good

the kids were looking forward to the pool

that said, there was a second sink in the kitchen area, so i don't know why the bathroom sink couldn't be inside

the wifi is poor the cable channels is poor the tvs need to be updated

wifi was also much faster than expected

couldn't use the wifi

the hallways are a bit dated, and the wifi was spotty

free wifi was slow

limited breakfast choices

did not have breakfast, i had to rush to the airport

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

more food options for breakfast.

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

asked for late check out and was denied

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

friendly staff-great morning breakfast-place was clean- overall 4.9 stars out of 5

gym needs to be amped up, but it’s okay.

breakfast with sausage and eggs

the breakfast was good in correlation with the charges

the breakfast bar was great also

the pool area temp was humid. towels were not available at the pool.

pool under renovation at the time.

the pool good food and service nice rooms

breakfast was amazing.

great breakfast, with many options

did not like the expensive coffee bar in the lobby

very friendly and helpful staff. free parking. pool.

the safety bar in the shower wasn’t secured to the wall

there is a pool but we missed the hours it was open

staff, pool, room setup

was great - clean, comfortable, friendly staff and nice breakfast selection

cannot speak to the pillows as we always carry our own but the beds are comfortable and the breakfast is good

breakfast was great but wish it lasted longer....til 10 am not 9 am

fitness center

breakfast in the hotel

even gym room was well-kept

i would prefer if the hotel offered grapefruit juice for breakfast and the hours extended to 10:30am as opposed to 9:30am

best breakfast buffet. great location. clean.

very clean very friendly staff great breakfast great location highly recommend!

breakfast was excellent with lots of options

laundry room and vending machines on premises but there’s hours of operation

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were very nice and helpful also

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

superb! clean, modern and amazing, delicious breakfast

very nice affordable room with everything i needed. the breakfast buffet options were perfect.

breakfast was great, if you get up soon enough!

the hotel was very clean, the staff nice very nice and the breakfast very good !

slow shower speed. not a very extensive breakfast menu for vegetarians.

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

it is in the airport . the food and bar are available untill 11pm.

very clean, well located hotel. nice pool, great breakfast and restaurant

only microwave available is at their snack bar area, near the pool

00 for breakfast and my kids were so scared they didn’t even enjoy it or really eat

only microwave available is at their snack bar area, near the pool

property accommodated our early check in prior to the beer festival we attended

and bar would have been better

room were having loud sec and banging on the wall with the headboard of the bed i also had my 2 kids with me and kept asking what that noise was , ask front desk to do something about it and they

cleanliness. room comfort. indoor pool. restaurant.

the bar restaurant i was expecting to be a actual dine in restaurant was very unhappy with type of

they accommodated me with a much needed early check in! great staff!

in the potatoes, cereal for kiddos, delicious muffins, bagels, bread, eggs, juices, and coffee :) pool work and work out room

pool was well cared for

location was good. i did not eat breakfast

i did not like a long haul way. took some time to get to our room with little kids.

awesome staff, great breakfast!

needs cleaning, the rooms,hallway, laundry room.

i had to stay over almost a week, and it was convenient, and having a small kitchen and coin laundry was great

simple breakfast with chocolate chunks...

good size room. full kitchen

breakfast is basic serve

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

gym is fine business room is good , you can take printouts of you want shuttle service for near

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

sports bar was underwhelming

the bed, the staff were great, bathroom was clean, good fridge, pool/hot tub/fitness area and sauna were really nice (indoor pool here and outdoor pool right

greatest location, and great bar for drinks off the lobby.

attached bar was also good with a good menu

in-house italian restaurant and also a popular bar & grill

we found the overall independent, non-corporate/chain feel of the hotel charming, and the bar staff at the connected restaurant was very friendly

on-site restaurant and separate bar were very nice

strong odor of natural gas immanent from laundry room

early check in, clean room, pleasant staff, lowest rate in the area

elavator not working laundry machine out of order

the laundry facility was $3

two different bank cards in laundry payment option for dryer

breakfast on site

was continental breakfast every morning between 6a-9a

the amenities were great, especially the breakfast and the pool

no juice for breakfast

a hot breakfast would put the establishment over the top!

staff, room size, wifi, dining monday thru wednesday, everything was perfect

wifi was spotty and slow.

location, room, facilities, wifi, and bed we're all great.

staff and the layout of the room were great and the complimentary parking, wifi and breakfast were really great

the room, bathroom, kitchen was clean, but the carpet needs to be steam cleaned.

restaurant and bar on site .

clean property and rooms, bar and restaurant on site.

i liked the location and the gym area.

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

close to slot of things. the bar tender was great and we had fun.

very good breakfast. clean, nice pool area, wifi worked well.

such as breakfast hours, wifi info, check-out time, etc

the wifi signal is poor. the location is far from the down town

our last major complaint is the wifi

parking was difficult.

a room with a kitchenette, not even simple silverware was stocked and had to be asked for

location, the room size and the complimentary kitchen ware.

had a nice size kitchen so we didn’t have to go out for every meal

the breakfast could be better than that but with this price i think is fair.

breakfast could have been better an pay bar and a muffin isn't exactly a breakfast could have

also wifi was inaccessible

there was no wifi

room size was good and thankful for wifi

location free parking

parking, security cameras, friendly staff, easy access to bus line, within walking distance of food

the sofa bed was very uncomfortable, and we could not use the wifi

the wifi is good

free wifi in my room and everywhere in the building!

the tv did not connect to wifi travelled with children could not connect my neflix

nice location big hotel had a pool ok wifi

pool was cold. air was heated, but water temp was way too low.

also the coffeemajer carafe lid was messed up and the kitchen sink faucet was very loose

the breakfast is nice

clean, comfortable rooms, 24 hour fitness, kitchen in the room and a pool

and the to go breakfast was great also

pool was cold for indoors!

size of the pool was good

it is an added plus to have breakfast and coffee in the morning

excellent neat with bar and indoor swimming pool

the most i enjoyed was the comfort of the bed and their breakfast variety every morning