bed was comfortable, excellent wifi connection and cleanliness of room was of a high standard.

i requested a early check in and the hotel wanted 30 pound u think that s wrong

very clean, great staff, plenty of parking and great food

lovely grounds , parking, restaurant , staff and rooms

great spacious rooms and excellent breakfast. friendly staff.

had lush green space around the property and kids enjoyed playing around

the wifi was not very good

amazing staff especially receptionists, restaurant and one gym guy. very helpful and happy

the swimming pool & gym fantastic & the stuff are very friendly & polite really enjoyed my stay

breakfast was great, spa amazing

the spa was lovely, felt so relaxed the room was spacious, clean & comfortable

the park eye parking - but the hiotwl sorted them out.

room service very expensive

fantastic food and great spa facilities staff very helpful

which is unacceptable considering the not inconsiderable cost of the room overlooking the laundry hold

bed uncomfortable. wifi unattainable in the room

for guests who are staying, the albert arms offer a complimentary drink at the bar which was a very kind gesture and much appreciated

the bar is busy, the noise can be a bit much as everyone is talking loudly

location convenient for sandown park. relatively quiet location. decent bar meals if we wished.

great location, quiet, comfy, friendly staff, early check in.

could not fault anything, handy for rail connection, parking.

location was excellent, room was quiet wifi was decent

wifi was free but internet connection either non existent or very poor

location for a sandown park event, plenty of free parking and free wifi without a complicated registration process

the wifi works well in all areas

pool area needs attention

the room service information via the smart tv remote was too complex to use

breakfast was a bit pricey but there was plenty of choice and no rush to finish

the restaurant and bar seem to be a separately run business, but it was great

early check in following our request

design is worthy of the best quality and materials, soft furnishings and in-room facilities, mini bar and extras above and beyond

comfortable, excellent wifi and spacious room

bar and restaurant very nice and the food was

played golf nearby and got a taxi as the website no parking at hotel

location close to wentworth for golf

apart from bar being shut

the swan was in an ideal location, however, for visiting relatives and parking was straightforward, just across the road

good breakfast helpful staff good wifi convenient for station

no parking but plenty in streets near by .

car parking

the staff was lovely and accommodated early check in

secure parking

could eat that club sandwich every day); breakfast was equally delicious - great selection of fruits, cheeses etc and the cooked breakfast

helpful staff, ample parking and other amenities

room service was prompt, efficient and very tasty

room very nice, beds comfortable, very friendly staff. free car parking

lovely atmosphere in the bar

decided to eat in the pub downstairs before going out that evening, it was lovely, service at the bar was quick and the man who looked after us kindly offered to put the drinks on the table tab and

location near tp thorpe park and parking on site

bar very comfy with the staff really helpful and pleasant

convenient and secure with parking for my large van

no wifi instructions given

secure free off road parking

2 nice large rooms, both were clean and comfortable ample parking and good value for money staying in this

friendly staff and stayed in a cute little cabin with parking, a bit like a home away from home.

me that i should have already checked out when i had an agreement with reception i could have a late check out

working wifi and tv

requested late check out until 1pm

good, free parking in large car park adjacent river, good wifi reception, food simple but tasty

loves the easy early check in all staff very polite

everything, especially kids club

were spacious, comfortable and clean the food was excellent, and the manor lounge/bar lounge was great

park does not have dedicated parking for residents so when the car park is full of club members it is a long walk in the rain to

being so close to the swimming pool

definitely will go back and will play golf next time as course looked superb

the beds were so comfortable and breakfast was great

rooms were spotless, and very comfortable, and food and breakfast superb, good quality

wifi was a bit dodgy.

breakfast has so much choice

excellent breakfast and food , room was really lovely.and really nice to be on the river.

wifi didn t work and staff were not interested in fixing it

close to chessington zoo room service was brilliant

the wifi connection was very good and consistent; full coffee and tea making facilities in the room

but worth noting we stayed on a night when a christmas party was being held in the bar area and so there was a lot of noise until about 1am

the wifi did not work

the whole family came for a delicious meal, with a great kids menu

character building, plenty of secure parking

the breakfast was excellent, and the restaurant served great food, not just pub food

to order room service but there was no phone in the room

great breakfast options, and great dinner options with daily specials prepared by a fantastic catering

the wifi was good which was useful

most importantly, my dog was welcome in the bar by everybody from staff to other customers

being able to add an extra cot bed for my 4yo, as i was a parent travelling alone with two kids under age 7

a little noisy as our room was above the bar but once the pub closed it was quiet.

om 42) didn't get wifi at the desk but the other side of the room was fine, maybe something to do with the really

wish the gym facilities were better and there was a pool. perhaps some more spa services?

gym was also so well kitted

flight was delayed a day and the staff were so kind and helpful to us as a family with 3 small kids

alan saw we were very tired from our trip to the hotel, with lots of baggage and 2 young kids

one more thing: ask specifically for free wifi pass, as stated in your booking com reservation, as the internet vouchers are actually not

kids can diner free with mom and dad

quite, early check in, long breakfast hours. good breakfast!

we had all our bags and two kids below 3

the staff gave us late check out free of charge until 1pm as our flight was at 5pm

door in dining room bangs loudly when used by staff noisy guests and kids running up and down the

gave us the opportunity to get to our rooms early which was so grateful as we are with small kids

gym was clean and useable

i also ordered room service one night for dinner and it, too, was very good arriving faster than the time estimate

great breakfast, comfy bed,location to airport terminal, great bar and restaurant.

room was nice. gym was good. basically, everything you would expect from a good airport hotel.

there are no sun-beds around and there are many kids doing swimming lessons

appreciated the room service and the parking

not just b and b for a reasonable price, but access to the great spa and swimming facility

location is good, breakfast is nice and the free parking is a bonus

the hotel also has other club members wasn't able to use the pool as there was an aqua aerobics class and we had other things planned for day

plenty of parking

that the bar is shut early but that s covid for you

good value for money, great location, free parking

fst wifi, i got what i expected, cheap accommodation for one night, friendly staff

cramped & old accommodation. no wifi after the pub closed! only 1 small window so was very hot.

the bar and breakfast area are beautifully decorated and the room was wonderful

the staff were incredibly accommodating from an early check in through to the evening close down

the room was excellent value with room service included (a lovely touch) - beautifully decorated with all the modcons and very (-) the room service did not bring the food and drinks on a tray (+)complimentary upgrade, everything stocked in the room was free. room service was excellent

beautiful room and hotel! great breakfast and great bar too.

appreciated the air conditioning on a 30 deg day and it had a fun vibe in the bar and patio area

bar shut to early and the lounge area is mixed with the dining area, but this wouldn t put me off

breakfast had a great choice of food

we didn t use the spa and gym facilities as these shut by 8pm

clean comfortable rooms, room service, convenient location

the only thing i'd say is, i wish there were more food options on the menu and longer hours for room service

friendly staff, good gym facilities

there is a laundry with washing machines and dryer available for a small fee which we found

early check in to our room which was very much appreciated

for those that needed to wash there was laundry facilities available

there's free wifi too in the hotel

comfortable bed and good air conditioning plus a handy laundry

guest laundry facilities available. good bathroom amenities & shower.

advised the hotel i'd be checking in late around 6pm, after a flight delay and it ended up being more like 7pm

wifi access was'nt good

facilities like guest laundry, so handy to be able to do it yourself and not pay through the nose

no free bottle water, we arrived at 11:45pm with two kids and carrying 5 large cases and 4 big hand carry bags but staff not helping us, all by

were helpful as we had our flight cancelled and they assisted us with early check in

free wifi was working flawlessly

gave us complimentary early check in and a larger room than we'd booked to scomodate my mobility scooter

couldn t connect to their wifi

of iron and ironing desk and hair dryer in every room

free wifi and breakfast is served early. good sound proofing as very near a flight path

only thing to comment on is that there was no shampoo / shower gel in the shower, but hey had bar soap

receptionist did not had any information about early check in even after paying and booking room from a day before so that we have room to sleep

station and other food places together with a shop just in the same building, friendly staff, wifi is

safe to secure valuables the property was spotlessly clean with the added bonus of the use of the kitchen and dining area the high street was very close and the location

get on well with the wifi, used 4g instead

having on site parking for a plus point as i did not have to look any further

parking was excellent

really helpful staff and free super fast wifi

well appointed room, good wifi

this place all the time always super clean, always good wifi and staff always really

well appointed room with ensuite bathroom and free wifi.

my passport, made a ukrainian refugee paying for everything including breakfast and charged room service for bringing it in

wifi code displayed in the room - had to ask at reception

the free wifi wasn't strong enough to use...

my room had poor wifi connection. to make it even worst the lte signal was very low.

convenient to underground and airport. good bar food.

slept like a baby the beds were so comfortable, not to mention the amazing bar and restaurant downstairs ud83dude3b cocktails were 10/10 there

to be able to swim and go to the gym in tbe morning is a big add on

wifi didn't work so couldn't do some work which put me behind the next day hope next visit i will

they have kept our luggage as well safely because i reached early

bath road close to hounslow market and family rooms are good enough to accomodate 2 adults and 2 kids

the free wifi and kettle in the room were much

the breakfast is nice and the staffs are very friendly and helpful

helpful and the rooms were very comfortable and the restaurant was great, good food and lovely breakfast over very enjoyable

great wifi

you dont have to use the shuttle bus, which is around 8 pounds nice room good breakfast thank

i would recommend them including cash services and also having extra room services.

didn't like the 30 early check in fee

nos for adults, great choices comfortable hang out spots, games for kids too, even though it look super adult with check in at the bar

kids can play pool, ping pong, or giant jenga

there is a gym to exercise or a bar to have a drink and both are open 24/7 so there's something for everyone

all really friendly and helpful, the location is great, we needed to work during the day and the wifi was good with plenty of seating and plugs in the main lobby to work, highly recommend and was

great staff...amazing bar and rooms.

sports bar was good value for money

some of the rooms look tired and dated. no swimming pool or gym

kids loved the pool!

pool bar closed at time of visit

also, the staff who served our room service was friendly and excellent

staff at reception and room service were friendly and helpful

early check in.

although we didn't use it, liked the late check out option

there was room service and the food was pretty good

supposed to be 24hr room service oh sandwich and ice

available facilities including gym, reception and early check in

worse thing, 1am a family in next room had a fight, screaming kids, slamming doors went on until 4am

served after 22:00 which is very frustrating for an airport hotel when you are traveling with kids

breakfast was excellent, gym was fully loaded. great bars and very good staff.

the gym was nicely setup - just need to remember to stock it with water

excellent staff service, fast reliable wifi

great rooms and beds, very quiet, really fast wifi

restaurant or the steak and lobster, both of which are quite heavy (and not a great choice for kids)

restaurant or the steak and lobster, both of which are quite heavy

a family room, it had a bar fridge which kids could curiously open and play with and charge to the

very continent, my wife and kids stay there every time they travel as they are used to it and get a good sleep

comfort. location. excellent staff. great gym facilities

you can walk straight to terminal 5. the gym and spa facilities are very good.

this was amazing we i was traveling with two tired kids

room and the photos made it look like this was a seperate room that you could close off when the kids go to sleep