plenty on-site parking and good strong wifi

the fireplace in the bar is a great place to sit in front of when chilly

location was ideal and free parking was included

location, lovely room, parking, welcome chocolates, really clean and spacious

hotel, restaurant and bar are good value

a lovely family atmosphere parking very

expensive bar

very nice breakfast

cocktails were also lovely in the bar area

this place is so easy to get to, being just off the m25 and has safe and handy parking on site

swim time for kids- should be anytime

the whole place was immaculate service was second to none and the spa was another level

inside the hotel are many different areas to relax, there's a restaurant, a bar, another bar, another bar and

grounds can be more kids friendly

service food is under expectation for the price, kids pizza looks like supermarket pizza, the ribeye i had is

warm & quiet. wifi was ok after initial failure.

easy secure parking. close to shower room. help to get my case upstairs. wifi. hot shower.

very safe parking ,nice room,good location,very nice host , and a good price for the area

toilet door as door do not shut and unfortunately, we were not provided with the code for door or wifi unless

2 nice large rooms, both were clean and comfortable ample parking and good value for money staying in this

beautiful time to stay there, friendly staff and massive car parking spot at the front

the bedroom was comfortable and there was free wifi

kids love every bit of the bedroom big bed bathroom and tvs and me and my wife enjoyed the stay too

spa would have been a treat

early check in

beautiful hotel with very friendly helpful staff. two very good golf courses and a nice spa.

we had a good combination of relaxing in the pool/spa area, working out in the gym, playing air hockey and

definitely will go back and will play golf next time as course looked superb

very well equipped gym and plenty of onsite parking

wifi did not reach room

me and my son loved it here thank yous breakfast excellent ud83dudc4c pool excellent ud83dudc4c parking great

once when we stayed before we were in the pool and she helped my disabled son who was a bit distressed

have crockery cups for the breakfast and not paper

room was big, pet friendly, i think this is why we got a disabled access room away from other guests because we

big family friendly hotel, big pool with lots of floats and toys for kids

excellent breakfast and food , room was really lovely.and really nice to be on the river.

we had 3 kids: 5, 9 & 11

lovely breakfast, great view, very comfy bed.

wonderful breakfast, large choice & quite delicious

location, style, comfort, restaurant & bar downstairs, staff, value for money, pets allowed.

view from our room upon arrival at 2pm, was x3 laundry trollies, which blocked our french doors

only issue is the 25/pet/night which puts future stays way out of budget and content - for example on this

the wifi was fast and worked without problems

extra shout to urna for arranging and early check in

tried to contact reception multiple times after we checked in to find out if they did room service as we was

and room service was good- there was enough tea coffee and milk and sugar even safisfy my husband (he

location and secure parking

lack of places to hang clothes & very poor wifi connectivity

room very nice, beds comfortable, very friendly staff. free car parking

lovely atmosphere in the bar

helpful staff, ample parking and other amenities

nice that there s a bar too and noticed there was room service for breakfast in bed

even the staff that were on the night before were an absolute joy at breakfast

and i was happy i could get an extra bed at no cost since i was travelling with husband and two kids

spacious room, lovely and clean, comfortable bed, car parking on site, delicious breakfast

early check in was great for me due to my working hours.

accomodated our early check in

location close to wentworth for golf

lift very old & needs upgrade, also used as the service lift, for cages of laundry, so unable to get, straight

check in staff, good free car parking, undercover, good room, nice bar, and menu free good wifi

minutes took my order but room was freezing and after waiting 25minutes decided to have meal as room service

room service was a disaster

jessica at reception was very friendly and helpful. great gym food was good

easy parking

16 tray charge for room service

no room service yet (post covid) but perhaps that will return soon

the food was excellent as was the breakfast the following morning and the wedding party had breakfast in the

down breakfast and coming back up, i couldn t get to my door as it had been blocked by bags of laundry

that they allow pets as we had our dog with us and there weren't a lot of pet friendly options in windsor

the wifi in the room was so unstable i could not access my emails let alone do anything else on the

and welcoming staff, great location, lovely breakfast with lots of options

excellent customer service and great facilities. extremely clean and wonderful room service

it would be handy if there was wifi in the rooms.

lovely bar staff

location, the bar , the food.

the welcoming staff, the great bar and pies, spacious and very clean room.

bar was super had a nightcap b4 bed

parking was a nightmare

only qualm would be the pool temperature

shame the lego play room has to be paid for swimming pool was also great fun free parking

everything, from the theming, all the little touches, the staff so nice, kids loved it

the customer service of staff in the skyline bar was mixed - a young man who did not seem interested in his

no room service and wifi was unstable

we were allowed to have a late check out which was really helpful

airy and quite large seating area in which to read etc, or enjoy the bar or a delicious mocha which i had

the private doors for laundry/house keeping are worth avoiding

friendly helpful staff; car parking ; proximity to town ; reasonabley priced vending machine and bar; arrived

no bar or restaurant but plenty within walking distance. woken at 1am by laundry van.

parking was a bit of an issue.

wifi or password untill we left

a refurb basically you just get the room no bar no food no breakfast no 24/7 room service

was excellent for the train to twickenham and windsor, free parking, early check in, beds as requested and a

to our room the staff had taken the few remaining tea sachets and we had to order more again from room service

very comfortable. perfect location. responsive room service if any issues. good restaurant.

even though it says late night food there isn't great options for room service so make sure you eat before or

they were wonderful to accommodate an early check in. we were so appreciative.

booked this hotel, a couple of months or so in advance of our arrival i asked if we could have early check in

lots of parking fairly quiet once the pub emptied out.

uncomfortable bed, shower head broke off when turned on, wifi not available in room, when i checked in,the

plenty of parking

location and free parking

that the bar is shut early but that s covid for you

limited in-room conveniences (no fridge, end table lamps, armchairs), lumpy matress, no wifi reception in our

the wifi in our room was bad. i had to go into the hallway to access it.

wifi did not work.

for a kids bed to be put in but never got a reply

wifi was not available in either room and the 4g signal was poor

wifi signal was slightly weak

great location, nice a cozy room, working wifi.

it is a comfortable boutique inn with a nice bar that attracts tourists and locals and is in a quiet location

the bar has low ceilings which amplify the noise levels and my room was just above and the noise went

staff really friendly and helpful. nice bar and food was good. really enjoyed the breakfast.

i told the bar staff but they were disinterested

we ate breakfast and had room service from the restaurant

complementary or free wifi did not work on my laptop, phone or tablet so had to use data!

excellent breakfast, good wifi

i got there with quite a situation and they arrange a check-in at 8am and wifi for a call i needed to have

the staff were brilliant & breakfast was excellent, fresh, hot & served with a friendly smile

it seemed very odd and was disappointing that a kitchen would run out of food, especially over a weekend stay

noise outside our room as we were at the back of the hotel we did have some noise from the kitchen vent and some

room was large and comfortable. bathroom was amazing. great choice for breakfast

the staff were very friendly, the breakfast was lovely and what topped it for me was the welcome drink you get

use this hotel regularly when i m golfing in the area and it s always a pleasure to stay here

good parking spaces and ideal location

i liked everything (although i wasn't too keen on the granola i had for breakfast (a bit like kids cereal rather

again nothing to spoil the stay but kids wanted their cereal

free parking on site

the bar needs blinds of some kind as it was uncomfortably bright for staff and customers.

staff, super quiet and comfortable, easy check in and out, excellent location to terminal 5, best room service

buffet breakfast was amazing

not sure the open wifi is secure, but it was free.

the reception staff upgraded my room and waiver the early check in fee when i mentioned it was my first stay

sure if other people not staying at the hotel had used the parking that day with there being a bar next to the

the room was spacious, clean, with tea and coffee making facilities, and good wifi

next time we will book twin beds instead of sofa bed as it was uncomfortable for our kids.

was great, breakfast was excellent as well as free , free wifi throughout the hotel, 10 minutes away from

wifi always connected very clean housekeeping staff very helpful overall in glad i chose this

they were so kind and even offered kids pizza on thursday

order our evening dinner as a family in the bar restaurant and have it delivered to our room as room service

the kids loved it as we travelled as a family

the waitstaff at the bar was so friendly that you would have thought we were regulars there

revise room service menu. staff friendly and helpful.

maybe not overlooking the laundry cleaning building with skips full of dirty washing.

spacious and lovely breakfast

wifi was shocking in room 307 so had to tether to my phone.

location was superb, we loved the spa overlooking the track, and weather was very kind to us with lots of sunshine

on 1st floor - you have to have the curtains shut or people at outside bar area can see you very clearly - then

pretty grounds, plenty of parking spaces

reception staff were friendly, arranged an early check in for us as we were heading to a wedding

stronger wifi signal. most locations now have average strength vs really good coverage.

this is the first hotel where i ve been charged an hourly rate for early check in, even when the room is

i requested late check out and it was confirmed but we were called in the morning and told we had to pay extra

my early check in was accomodated

there was a guest kitchen with lots of facilities and breakfast

well equipped. nice kitchen.

the wifi worked perfectly

the room had character with an original victorian fireplace (not in use and closed off with a transparent

when checking in lots of dirty laundry carts in the hall

their wifi connection is not great

great room with extra beds for my two kids and a great little restaurant!

close to the terminal 5 and if you with kids under 15 yrs old they ride free on the city

reception staff very nice friendly, did not even charge my slightly late check out

couldn t help us with early check in

late check out

wifi is limited to 45 minutes and only available in the hotel lounge

the bed! the shower! the gym!

is not a pet friendly hotel like the advertised

the indian and bar next door location good

room and toilet rather cramped heating in room sparse no bar although even confirmation shows opening hrs

and bar not open

for parking 2 for a bottle of water the bar is a restaurant, floor boards make noises when you walk on them

wasnt a restaurant and bar as stated

good pool and gym facilities

ve been before i love the comfortable bed and room and use of spa area - breakfast is good

wifi was poor. i had to use 4g

was a little off, had a 'stain' next to the loo roll holder in my room, and the room service/rubbish left outside

the countryside setting and spa facilities and gym.

extended late check out to match flight, decent gym, so convenient for transit

club lounge was great - staff member fantastic and at reception we were offered a free late check out due to

room service, exceptionally clean room/bathroom, staff was courteous and professional

location restaurant has huge kids meals

i was particularly impressed by the ease with which i was able to get a late check out, to 7

comfortable and the kids like the room and comfort of the bed

at the restaurant side, we had kids pasta, butter chicken curry and pan fried salmon

no self serve laundry facilities, charge to use the fitness center

in the room, hairdryer, iron, shampoo/conditioner, lots of electrical charging plugs, and free wifi

clean, good food and kids friendly

no free bottle water, we arrived at 11:45pm with two kids and carrying 5 large cases and 4 big hand carry bags

accessing the wifi was difficult for iphone

walls were thin, could hear family with small kids in next room

our only option was to pay for early check in

gave us complimentary early check in and a larger room than we'd booked to scomodate my mobility scooter

to airport terminals, lovely facilities, quiet despite being at the airport, well appointed gym, welcoming and

room, exceptional view, great bed, excellent room service, and a perfect location for walking to terminal 2

we had a late check out at 1pm instead of 12 but had staff trying to get into our room from 10am onwards,

scarred by a fire drill after seeking a late check out

clean, efficient staff, very close to airport, great gym, good restaurant

like that they were able to allow early check in for me and i am really grateful for that

wifi not free. but not important

the gym was nice too although a little

we wanted to be on site for early check in

gym was also so well kitted

wifi access has been quite good.

clean and comfortable, had a very good restaurant with a good selection, fair prices and good room service

extremely helpful room service staff delivered the menu to my room, when i couldn t access the qr code

at checkin sold us a private taxi over the hoppa saying hoppa would be 15 for me and the kids and a private taxi

room service rather expensive

only issue was no information in the room on wifi.

the staff were very helpful and friendly to the kids

the gym is also well equipped and pleasant to use

early check in, large room, close to airport, great breakfast, fast service

pet friendly but rooms not pet safe

would have appreciated a courtesy early check in

everything that he ordered from the kids' menu was free: starters, main dish and dessert

a hotel service, is actually run by the airport and is paying (5 pounds per person, each way and kids are free

comfortable, great liocation, nice bar area and nice bedrooms

cleanliness friendly staff accompanied early check in.

the gym was a joke and smaller than the room

kids eat free too

staff and free dinner for kids

the team helped me find the best place for good wifi

bar food was nice and service was quick (again this is appreciated with small kids)

nice spa and swimming pool, well equipped gym

breakfast and room service were excellent, both in terms of quality and value

called room service twice and nobody showed on third time after an hour someone did

the outside bar with heaters even in the rain was fab

loads of room on the grass for kids to run around , bikes available - all good

woman who was behind the bar greeted us, and showed us to the room and was there in the morning

the toilets in the bar could do with updating

was able to park over the road , but would have liked it made more obvious that parking was on street parking

parking a few streets away

and bar location right next to the river for walk and run cozy atmosphere great area to get away and

as 2 adults with no kids we didn't know it would be thunderbird themed

little selection of breakfast for all, kids entertained with football table and various games around the lobby

great to be able to have a room with ample space for me and my pet

wifi was good

uber pet friendly

overall experience was good, but parking from hotel was not convenient especially with kids

downside, shame it didn t have its own bar instead of a little shop to buy your own or the bar in moxy

kids was entertained with the playstation, table tennis and gym

that the fire alarm went off at 2am in the night for no good reason, we had to exit with small kids, apparently

was able to do laundry and younger guests could play playstation upon request

of the spa staff seemed to be very sad and unable to function as a result

check in was straightforward and were given a complimentary 1 hour extra late check out when we asked about it

the room was very comfortable and the gym, whilst small, was adequate

room service was expensive and not very nice

had work to do in my room so ordered room service which was delicious

comfortable, the staff are excellent, all rooms represent great value for money and the pool and gym are great

we were early and despite being told on the phone it would be a 30 charge for an early check in, we were

had free wifi

yes it’s ok the kids really love it

all staff very helpful from reception, bar staff, restaurant staff

like the hotel and everything else, there is a gym well equipped and pool with sauna, steam room and jacuzzi

wifi didnt work in morning so no tv either

location and free ev charging

family friendly hotel, amazing for kids

also bar and restaurant staff very attentive and again service was excellent

good showers and room service

great receptionist and great gym staff

i didn't use the gym, but it was a pretty good size, and a lot of people were using it

they also accommodated our early check in free of charge

advantageously, the hotel also possesses a good gym and swimming pool, which is always nice