the wifi was fast and worked without problems

tried to contact reception multiple times after we checked in to find out if they did room service as we was so tired from our day but there was no response so we had no choice but to

scruffy exterior , noisy with kids running about

nice vibe at the bar area and friendly staff

room was on the ground floor it was warm and clean and we had daily room service

although i put n/a for the breakfast, that's because i wasn't hungry enough to go down

we had 3 kids: 5, 9 & 11

the food was delicious and the bar drinks were excellent

lovely breakfast, great view, very comfy bed.

the beds were so comfortable and breakfast was great

lots of parking fairly quiet once the pub emptied out.

cramped & old accommodation. no wifi after the pub closed! only 1 small window so was very hot.

location and free parking

of parking, and really close to heathrow, bed linen crispy clean

parking and proximity to heathrow airport.

food in bar very good

about this property is excellent with a big bonus of parking on site

parking was plenty at the back/side of the hotel

onsite parking was good, staff very friendly and helpful, room was excellent.

location was spot-on and the bar was beautifully well stocked with fine spirits and beers

bed extremely comfortable and fantastic breakfast

bar area very cosy to enjoy a nice drink and some chippies

spacious room, lovely and clean, comfortable bed, car parking on site, delicious breakfast

nice that there s a bar too and noticed there was room service for breakfast in bed

we requested an early check in

parking

convenient and secure parking

persistent logon screen of the wifi

excellent parking and wifi

weather was perfect so had both doors open while i was in the room, people outside at the bar but minimal

my mommom and i loved having breakfast in bed, and the hotel s layout made traveling through heathrow smooth and stress-free

my kids are sleeping on the floor thanks to your broken system and this uncaring hotel

food and room service were way overpriced, considering you can just walk 3 minutes, indoors, to terminal 5

excellent with room service that is efficient breakfast offering general store items for back up spa was

good location gym was excellent

much noise at night except dogs barking, fan in room was nice, dan was friendly and showed us the wifi password etc

hosts, comfy bed, easy parking, & good location, friendly dogs

warm & quiet. wifi was ok after initial failure.

didn t know the wifi password and no lock inside the room

secure free off road parking

perfect location, friendly staff, excellent amenities, wifi , comfortable bed

plenty of parking available

really nice and big with lots to do for kids and families. god buffet for kids

amazing outside space for relaxing and for the kids to run around

our kids loved it and the hotel gardens

location restaurant has huge kids meals

couldn t get a hold of room service or the front desk for a really long time

no breakfast included

laptop

it was great to have a fridge and good wifi

is not convenient as train stops and buses every 30 minutes which not great when travelling with kids

accommodating to a late check out

quite, early check in, long breakfast hours. good breakfast!

there was a very nice bar open late in the lobby for a drink before bed

nice and room was decent size, everything was clean and was right next to airport tv was big and wifi had good

wifi connection wasn't great to be honest.

ordered 2 chicken supremes and 1 arrabiata pasta through room service for collection

i told the bar staff but they were disinterested

pillow, bathroom, water pressure, cleanliness, price, wifi, staff

wifi is intermittent, not reliable

the gym was nice too although a little

food in restaurant very good and so helpful that both bar and restaurant open late even on sunday evening

we wanted to be on site for early check in

my adult kids were staying in a separate room and their bar fridge was empty, once the reception staff was

one down side was that there was no room service available when we arrived at midnight even though it said it was available 24/7

asked for a late check out and not a problem, we were flying from t2 so couldn't get any closer other than

asked for an early check in and they were amazing my had my room ready asap

we had a late check out at 1pm instead of 12 but had staff trying to get into our room from 10am onwards,

i wish i had known they had laundry facilities for guests

wifi, seemed dark and run down.

location! perfect for getting to an early flight with little kids

convenient for an early check in to terminal 3

wifi is terrible

it's so narrow. i think it's fit for a business traveler which has no accompanied kids.

were helpful as we had our flight cancelled and they assisted us with early check in

sometimes the wifi required to open 'www.google.co.uk' web page to work properly.

were no amity bags and the wifi although good was very patchy and i couldn't connect in some parts of the

to charge 40 for early check in

was comfortable and quiet kids meals are very good and great value perfect for early morning flights from heathrow staff were

close to the terminal 5 and if you with kids under 15 yrs old they ride free on the city

room service food is under expectation for the price, kids pizza looks like supermarket pizza, the

easter activities for kids, lovely live music accompanying dinner and well maintained swimming pool and facilities

we went down to the bar for drinks and the service was amazing, with a good selection of drinks and bar food

didn t purchase breakfast with my rate and ended up paying a lot for a coffee and pastry/ full breakfast price

we didn t use the spa but had a look around - it looks lovely

we travelled with our pet and they were fantastic we ordered room service too ot was fab

couldn t help us with early check in

pecially the part with mat where one can also lie down).

the gym was well equipped

great location when traveling with kids

extremely helpful room service staff delivered the menu to my room, when i couldn t access the qr code

meals were excellent that we ordered through room service

the gym could use a couple more pieces of equipment, and a little more space.

loved the empty fridge instead of a mini bar as i had to refrigerate food overnight

early check in as well as late

and room service were superb, clean and large and extremely comfortable

wifi did not work

room service is also available & the food was delicious

booking i asked for possible early check in

the price was excellent considering we got a suite and breakfast included

kids shared the sofa bed which was fine but wouldn't work if they were bigger

lovely staff at the evening restaurant and at breakfast

view of the runway was amazing. sports bar was very comfortable with friendly staff.

stead of 3pm), we did have to pay for early check in but they gave us a small discount which was lovely of them

great breakfast and lovely bar and food area within the hotel

the way, i recommend adding breakfast especially if you have kids as the area don't have much options for restaurant nearby

had to have 2 rooms but the bed allocation meant all of the kids in one room unattended and down the corridor

allowed early check in after a delayed and difficult long haul

hotels), if rooms are available on arrival it would be nice to offer one instead of sat in the bar waiting for a few hours after a 18 hour travel

fast wifi

they allowed early check in. the breakfast was great

for parking and went to room to sleep, happy with bed and room facilities

breakfast, convenient to heathrow airport,

wifi wasn't working on my phone

laundry needs for long stays

room was good and was able to get an early check in

room service took 2 sets of towels away each day but only replaced one

friendly staff. great breakfast!

food at rgb was expensive and small portions. kids pizza was a microwave version.

the wifi was excellent and the breakfast really good and plenty of it.

very nice rooms and furniture, fast wifi, comfy

shuttle bus too expensive; wifi didn t work.

our taxi was only £22 versus the shuttle bus that would have been £7/per person (including kids)

inside pool is closed

channels as promised in the room booking which was a bit disappointing for my son - but with the wifi - he just watched shows on his laptop

the hotel computer was down so no wifi and couldn't pay bill so just hope that they do charge the correct amount when the system is

great well stocked breakfast

lot of creepy crawlers managed to get into the room and the wifi reception wasn t as speedy as would ve like connection kept cutting out when trying to

breakfast staff - 1st day given us wrong food told them read the list properly today service poor

swimming pool, small and full of kids

bar and restaurant was very chaotic, i left and ate a local pub

the wifi was fast and easy to connect with

arrived too late for dinner

bar shut to early and the lounge area is mixed with the dining area, but this wouldn t put me off

new hotel in a great location for heathrow and london pool sauna gym are very beautiful everything in rooms is new and

that evening i ate a very tasty burger via room service

kids running riot in bar - burning menus - parents out of control

good location near heathrow. plenty of parking. large room and comfortable beds. good wifi.

gave us late check out complimentary. room clean with essential supplies

excellent staff service, fast reliable wifi

the facilities are great my boys loved the soft play area and the swimming pool

parking was close to the

room was superb as was the breakfast, gym and spa ... fautless !

the room was very nice and clean. the staff were great. gym is very well equipped.

r room rate included breakfast)

for those that needed to wash there was laundry facilities available

with self-service laundry facilities

everything was great. free breakfast for kids is wonderful.

mbps), excellent water pressure with us-style shower curtain

easy to access, a self-service laundry, price was great.

the staff very helpful and printed off our boarding passes which was most appreciated, the indoor pool kept the children amused as we had a late flight and the hotel allows you to use facilities

room service was excellent

very spacious and comfortable, great food and gym!

the pool area has no shower

convenience , simple and easy stay dishes of room service are good rather than my expectation.

free wifi, it is so old fashioned to ask money for this facility

:) it would be nice if parking was free and breakfast less pricey

pool was handy great for the kids

revise room service menu. staff friendly and helpful.

very limited room service menu choices.

staff at reception and room service were friendly and helpful

great location for heathrow comfortable stay good breakfast and ate in the bar nice atmosphere

there was room service and the food was pretty good

flight arrived from indonesia at 7am so i emailed the hotel about an early check in

excellent bar meal and very courteous bar/dining staff

gym is too small for me but would be sufficient for most

small but sufficient gym open 24hrs

thing was perfect the stuff really kind and helpful in bar and reception mrs maria thank you again for your

served after 22:00 which is very frustrating for an airport hotel when you are traveling with kids

served after 22:00 which is very frustrating for an airport hotel when you are traveling with kids

room service is good. receptionist always smile on face.

staff at bar

comfy bed, good shower and toiletries dog friendly big car park at reasonable charge breakfast staff - annetta- even more helpful and lovely

location, room service

we requested a late check out and got it free of charge

room service was good and very happy with the fee for a late check out

a great touch that santa came to the table to meet the kids

good choice of breakfast menu - something for everyone

very clean, great staff, plenty of parking and great food

i requested late check out and it was confirmed but we were called in the morning and told we had to pay extra

the staff were friendly, and the bar area looked amazing

easy and early check in. rooms clean and well presented. staff very polite and helpful

comfortable bed with good soundproofing nice bar lounge area plenty of parking close to airport- perfect for us thank

they have a small gym which is well equipped and is perfect for a quick workout

we were weary from an overnight bus from scotland and were amazed to receive an early check in

food in bar and grill was excellent value for an airport hotel

rooms very modern and clean, very good value for money. bar in the hotel too

the breakfast is nice and the staffs are very friendly and helpful

good breakfast options

for early check in which is disappointing, esp for people travelling from long distance and with kids the toilets weren t clean, definitely scope for better maintenance in relation to the

mins walk to centre of windsor the staff were so helpful and nice the breakfast was amazing the bar staff friendly room was lovely with a bath and shower the bed was really comfortable can't

we ordered room service one night which was great but there were no menus in the room, i had to google the

friendly staff lovely room great breakfast excellent location

located a five minute walk from windsor high street. wifi a good connection.

nice breakfast

no microwave and wifi drops often , no night staff

free wifi and parking

the wifi drops after and there is no night staff.

wifi is ok and the location is good, 5 mins to west drayton station

propety was clean decent size room n comfortable bed with water bottle n good speed wifi,

breakfast was fabulous especially since i m dairy/gluten free

gym, kids friendly

fantastic food and great spa facilities staff very helpful

no pool

free parking also the free wifi which my kids loved, which helped me and my partner to relax

bit pricey at the bar but it is windsor which is expensive anyway

even though it says late night food there isn't great options for room service so make sure you eat before or bring snacks

the bar was really well decorated and the staff were very attentive

undergoing renovations the alternative areas still offered lovely choices room service breakfast absolutely

they were wonderful to accommodate an early check in. we were so appreciative.

wifi did not work.

limited in-room conveniences

only concern is the quality of the wifi

free wifi didn t exist and air conditioner was useless

the wifi signal didn't reach the room - i had to sit in the breakfast room to use wifi

great food and bar area

nice outdoor area for a drink at the bar when we arrived awaiting check in

no room service and wifi was unstable

left luggage in luggage room and took advantage of late check out after registering with hix as suggested by jin

location, easy to walk to the castle and city centre *helpful friendly staff *clean rooms *good wifi *reasonably good

gave us two free drinks in the bar when we arrived

very accomodating - let us have a late check out due to a business meeting - also extended car park stay

only downside was the poor wifi, especially with the mobile signal at this location being very poor also

staff, breakfast, location, room size and bathroom upgrades, tv in room, hairdryer, wifi, etc

brilliant bar and reception

had a lovely stay at watersedge, we needed early check in and they were able to accommodate this without any issues

came on father s day so parking was a nightmare

where to hang your clothes, paid for early check in but room wasn t ready, floor was wet so couldn t go in the room anyway

easy parking and easy check in

wifi : in my room,signal was unstable.