pool area need updating.. but it was still ok.

m) for making our family birthday celebration so unique and special

the smart tv, free wifi, friendly staff

room service was only 4 charge

pains to make sure there was enough food my vegetarian gluten intolerant daughter could have for breakfast

grateful for the later check-out and free parking

have breakfast but the whole experience was thoroughly enjoyed clean and the staff were very

stronger wifi signal. most locations now have average strength vs really good coverage.

very clean, great staff, plenty of parking and great food

booked the hotel as we wee attending a wedding nearby and requested an early check in

design is worthy of the best quality and materials, soft furnishings and in-room facilities, mini bar and extras above and beyond

bar and restaurant very nice and the food was

the staff were lovely, bar was good, room was great, bottle of water made all the difference.

helpful and friendly staff, really good food and plenty of parking.

location close to wentworth for golf

food, cozy, service. nice room. decent size. room service option. online ordering.

spacious room, lovely and clean, comfortable bed, car parking on site, delicious breakfast

nice that there s a bar too and noticed there was room service for breakfast in bed

of parking, really friendly staff and fantastic evening with live music in the bar

also great breakfast

about this property is excellent with a big bonus of parking on site

our family room was really spacious and beds were soo comfortable:-) parking too

the restaurant and bar downstairs were fun

onsite parking was good, staff very friendly and helpful, room was excellent.

free parking was also nice

the bar food was good but a little pricey.

parking is a bit expensive for the one night and some items at breakfast were an added extra

modern, clean, excellent breakfast, friendly and accommodating staff, good value, location.

you couldn t use the spa on the day of checkout.

gym, kids friendly

no wifi instructions given

hosts, comfy bed, easy parking, & good location, friendly dogs

easy secure parking. close to shower room. help to get my case upstairs. wifi. hot shower.

convenient and secure with parking for my large van

very secure and comfortable with private parking, cctv, electric gates

wifi did not work. breakfast not available at present.

room was clean, and the wifi worked

great location, quiet, comfy, friendly staff, early check in.

the bar is busy, the noise can be a bit much as everyone is talking loudly

there was a celebration in the bar but it didn't bother us, just added to a great evening

easy to find, great location next to the racecourse with safe car parking. all round agreable.

bathroom clean but needs a revamp soon. wifi connection varied.

parking for guests

great parking and friendly staff.

lovely and quiet, good wifi, comfortable bed, good breakfast .

gym was very small which would have been ok but because located in a conservatory type room with

friendly staff gym gardens comfortable bed

the gym, pool, spa, and grounds were beautiful and well kept and we had fun using them all

the reception and room service staff were very friendly and helpful

free of charge parking and an ev charger in the car park meant it was easy to get to and away the next morning

scruffy exterior , noisy with kids running about

requested late check out until 1pm

room was on the ground floor it was warm and clean and we had daily room service

the wifi had good signal in my room

it was a great place and even the kids love it

breakfast and location

the beds were so comfortable and breakfast was great

location, style, comfort, restaurant & bar downstairs, staff, value for money, pets allowed.

excellent breakfast and food , room was really lovely.and really nice to be on the river.

rooms were spotless, and very comfortable, and food and breakfast superb, good quality

breakfast very good

door fell off and the wifi router was above the bed and flashed blue not good in the

limited car-parking nearby meant we had to park rather far along the street one

nice room & bathroom nice pub lovely breakfast

my phone connected to the wifi ok, but my laptop did not, and i am usually ok with pc,s.

kids facilities are amazing, and i can't wait to bring mine here, and there are kids clubs and a

great gym with classes, amazing pools inside and outdoor

beautiful hotel with very friendly helpful staff. two very good golf courses and a nice spa.

plenty to do and see for adults and kids

facilities were exceptional- the gym and spa the staff were amazing- we were always greeted with the biggest

to get to from the terminals, and early check in from our long flight

rooms very clean and functional , nice standard - we had a connecting family room

wifi not free. but not important

not many options on the menu for kids , but they were very accommodating regardless

wish the gym facilities were better and there was a pool. perhaps some more spa services?

complimentary drink! massive comfy bed, nice shower, good wifi

bed. bathroom and shower pressure. gym.

room service very expensive

doesn't have a swimming pool and kids' play zone

gym was clean and useable

were efficient and were particularly helpful with an early check in which was very much appreciated after a very long flight from australia

clean , location , late check out

the only misunderstanding was that the gym belonged to the other hotel next-door

excellent breakfast excellent gym very clean and quiet

gym, could use the gym at the adjoining crowne plaza for an extra 10

location and free parking

very good wifi. close to airport. good price.

cramped & old accommodation. no wifi after the pub closed! only 1 small window so was very hot.

stayed there on a weekend and there was a fair bit of noise from the bar area until gone midnight so not the best if you wanted to get to sleep for an early morning

good locations with bar downstairs

absolutely beautiful… my kids loved it. ⭐️⭐️⭐️⭐️⭐️

pool facilities was a perfect way to finish our holiday before our flight the next day

the pool was also a hit with the kids

at the pool, spa, gym attendant was exceptionally helpful

swimming pool is great

the gym was good for an airport hotel!!!

was able to get an early check in at 10am which was greatly appreciated after 24 hours of travelling although the

laundry room - so useful. really easy to walk to from the tube.

free wifi was provided throughout and considering how immediately

wet

of course would recommed the runway bar for the great views of the planes landing and taking off while sipping your favourite

staff very kindly allowed us an early check in since our allocated room was ready

property had a gym and free wifi

wifi for my sister not good

excellent gym

the wifi is fast and easy to access

wifi didn't work for me. bathroom was tiny....

is fantastic for an early check in

it's so narrow. i think it's fit for a business traveler which has no accompanied kids.

were helpful as we had our flight cancelled and they assisted us with early check in

the whole family came for a delicious meal, with a great kids menu

the staff at the front desk, bar and restaurant are so lovely and happy to help, housekeeping staff were really friendly and the

walks beside the water, we enjoyed a really delicious meal here food was really good and breakfast was excellent with really good choices,the bedroom even had a pillow spray and tea pigs

room service was free of charge and food exceptionally great

breakfast excellent value for money and catered for both children and a fussy vegetarian

appreciated the room service and the parking

the indoor swimming pool is highly relax for family with kids

noisy estates/laundry yard banging early in the morning and during the day

definitely will return kids facilities

the playground for kids are amazing, with very thoughtful soft mat under

not sure the open wifi is secure, but it was free.

a complimentary room upgrade certainly helped as did a late check out

m) and spa

gym and spa was excellent

convenient, with excellent room service

night bar also comes handy for saturday night

bar service was very, very, slow, we waited for 20 minutes for a pre dinner drink but had to leave

wifi didn t work when i had business meetings

the wifi didn t work in my room at all and at one point the water was shut off without giving me

wifi didn t work and staff were not interested in fixing it

5 charge for room service

we found old crisps under the bed and a kids sticker on the draws both not ours,

they sorted out my late check out quickly and the parking was convenient

was a bit to soft for me although kids slept great

the sports bar served food and drink at reasonable price's and again the quality was excellent

helpful staff. kindly an early check in was provided.

great and friendly, after flying non stop from nz they had me in my room with an early check in within 7mins from walking in the front door

not 24 room service

we requested a late check out and got it free of charge

room service isn t available and there is no phone in the room

i come for the amazing gym and spa before and after my flights.

dinner exceeded expectations and kids menu was a hit for my two

staff were very accommodating to my request for both early check in on one booking and also a late check out on my booking one week later

gave us late check out complimentary. room clean with essential supplies

overal the hotel is extremely easy to find with a great bar and restaurant - breakfast is plentiful too

excellent bar meal and very courteous bar/dining staff

the staff in the bar were very attentive and keen to please

you for a lovely stay, thank you for the complimentary late check out, and the bag storage

lovely bar and restaurant, when the bar was closed the reception sold drinks and alcohol

early check in.

though

r a fee)

sky bar vibe, food and service was great, and pk indian was exceptionally good, delicious food and

lunch was only served at the sky bar and though very nice was super expensive for the quantity and choices

the sky bar does great food

receptionist did not had any information about early check in even after paying and booking room from a day before so that we have room to sleep

it s a limited space area but only because of central town location - no bar or anything like the ibis heathrow

i liked the breakfast, the location, price

of iron and ironing desk and hair dryer in every room

fast free wifi

they have kept our luggage as well safely because i reached early

lower floor can be a bit noisey . school kids stayed. so not really fault

sofa bed a little too soft with metal frames that may not be ideal for kids jumping around

food in bar and grill was excellent value for an airport hotel

bar and vending machines if needed

tasty breakfast, bed comfortable, friendly supportive staff, very clean room, bathroom, good wifi, very good price - would go there

wifi would not work for us

had a cheap upgrade to an executive room and early check in comfortable room nice bed have been many times and this was

the gym was well equipped and i was able to use it walk off the jetlag

the staff were amazing too, especially with the kids

clean rooms and gym.

why people stay there is to catch a flight early next day, it would be nice to have a snack bar or food during early hours

restaurant and bar service was great and food tasty

checked in at 10pm and whilst we appreciated the restaurant was closed, there was no room service, which for a hotel located at an international airport was disappointing

the breakfast is wonderful and plentiful, offering a rich variety to start the day

had a self laundry as well

wifi was a bit weak in the room, but we can use the rouge as an office where wifi was no problem

nothing 5*great room moved us to a room with a view of the runway. late check out at no cost.

great breakfast and good size room

spacious, well equipped room with a contemporary design and fabulous breakfast

modern and funky with games for the kids large and small, bar, lots different interesting seating areas and super easy for rental car

they have a small gym which is well equipped and is perfect for a quick workout

air fresh in the lounge area, nice lounge, nice music, great gym, great style with pink and black combination, loved the shower

kids can play pool, ping pong, or giant jenga

nice design and good rooms. facility s were also good and the late check out was good.

very clean and very comfortable well looked after and the parking is excellent

was clean and the gentleman at reception was very kind in allowing an early check in and he stored our luggage

get on well with the wifi, used 4g instead

was a huge bonus, rooms were very clean and the use of kitchen facilities was very helpful

parking

shuttle bus too expensive; wifi didn t work.

rd) bed mattress

were unable to use the pool because they had to shut it down due to someone probably having an accident inside it

nice spa facilities and decent gym

the comfortability and the fact that my kids were also pleased with it

very attentive staff, quick room service amazing facilities

large modern hotel, good restaurant. kids eat free with adults eating.

food at rgb was expensive and small portions. kids pizza was a microwave version.

advantageously, the hotel also possesses a good gym and swimming pool, which is always nice

good showers and room service

not much to do at the hotel for families, the only channel for kids was out of service

an early check in as we had been travelling for around 24 hours

wifi is an open network and slow.

the bar closing earlier than midnight

location for a stay before flying the following morning, and for our kids to relax before they flew out the evening that we stayed

being able to add an extra cot bed for my 4yo, as i was a parent travelling alone with two kids under age 7

a little noisy as our room was above the bar but once the pub closed it was quiet.

my room although close to reception

the night, the restaurant was fully booked, but we were given the bar menu

great location for visiting rhs wisley gardens. very helpful staff. ev charger on site.

room quite small, weak wifi signal strength in particular room

a bar of soap instead of the body wash would be nice

rsonal preference) in the bathroom

this place all the time always super clean, always good wifi and staff always really

were only 2 little things i didn't like, the room was a bit small and the wifi never worked

very easy to get to and from the airport in the early hours of the morning room service had lots of

waiter staff gurpreet in sport bar restaurant, food, bed and prices

accommodated an early check in without a problem, location to terminal very good & pod transport efficient

wifi was excellent and consistent

reception staff very nice friendly, did not even charge my slightly late check out

was clean and comfortable, staff where all friendly and helpful, spa facitiles was great and opened till late

friendly staff, clean, free wifi, pool, gym, sauna, restaurant were great

modern, access to golds gym, nice restaurant

the staff were amazing, gym and pool awesome, room very good!

but we had dinner in the restaurant which was so reasonably priced, pretty good malbec at the bar with dinner, we loved the food and generous portions

the room was excellent value with room service included (a lovely touch) - beautifully decorated with all the modcons and very (-) the room service did not bring the food and drinks on a tray (+)complimentary upgrade, everything stocked in the room was free. room service was excellent

we were allowed an early check in and we had to be somewhere in the early evening

beautiful room and hotel! great breakfast and great bar too.

appreciated the air conditioning on a 30 deg day and it had a fun vibe in the bar and patio area

the staff were incredibly accommodating from an early check in through to the evening close down

the gym was well equipped

wifi is limited to 45 minutes and only available in the hotel lounge

decent gym

room service person was excellent, friendly and made my request personal and very satisfying

s offered early check in which we didn't take) but shower hose broken in one of rooms, and by that late time,