swimming pool delightfully warm

lovely outdoor bar and eating

water and a coffee machine in the room, fresh milk on the fridge, a good shower, great wifi and fantastic breakfast,

alot of noise from wedding party and kids running around

no problems finding a parking space. good view from the room.

the staff were incredibly accommodating from an early check in through to the evening close down

appreciated the air conditioning on a 30 deg day and it had a fun vibe in the bar and patio area

the room was excellent value with room service included (a lovely touch) - beautifully decorated with all the modcons and very (-) the room service did not bring the food and drinks on a tray (+)complimentary upgrade, everything stocked in the room was free. room service was excellent

watching the river with a bottle of red and lovely bar snacks

the bar and breakfast area are beautifully decorated and the room was wonderful

location with ample parking on site and very friendly and helpful staff

little confusion over the breakfast menu, menu was not on display in our rooms, unsure what we could have and no childs menu

wifi a little weak at the extremities of the building, and not secure

meal in the restaurant was excellent rooms were clean and comfortable with good facilities parking was easy staff friendly and helpful great location with easy access to town and train

room service was free of charge and food exceptionally great

the changing rooms after getting out of the pool are cold but you soon heat up in the showers.

premises on approach looked grand with ample car parking, lovely grounds with supportive staff who were approachable and very professional, a good

of choice on menu in restaurant and bar, but quality really good

the property has its own car parking for 200 cars, complimentary wifi throughout and 25 acres of grounds and gardens for you to enjoy

great location and the bar prices were very reasonable

cheerful and professional bar staff for literally the best negronis

could not find anything to complain about, only noticed that maybe needed more staff on the bar area in the evening and for morning coffees

room was ok and the duble bed was large but not large enough to share it with 2 kids as the hotel failed to provide an extra bed

no room service for food after 10pm but fully understand there are national staffing issues.

we got a puncture when we were about to leave they helped us sort out the rac and gave us and the kids free

pool and outdoor facilities were top

we had hoped for a relaxing afternoon but were met with kids bombing into the pool

wifi connection to watch channels could have been better, we were given instructions via an email

beer in the bar was flat. my only complaint of the entire stay

the location the staff the food the ability to relax spa was fantastic as were all the staff

room service: one order of fish and chips, no drink: 25 pounds

slight doggy smell in the bar and and breakfast area due to the hotel welcoming dog walkers , i am being picky and did not

we didn't eat here in the evening but the bar and restaurant were very busy, breakfast was

also the room service was really

wifi in our top floor bedroom no 14 was very weak and sometimes none existent

tv stopped working on night 2 and room service eggs benny maybe the worst i've ever had

lacking information in the room eg wifi details or price list for mini bar.

breakfast with no continental option in the restaurant but apparently available as room service

downside is the wifi and 4g availability were a bit tricky

wifi was virtually non-existent, but this is known in this area apparently

service was dreadful, paid for early check in and the room wasn't ready, they wanted us to leave our bags with them even though

marks on the carpet due not doubt to sus[enson of room service and allowing guests to get

very clean , great location and nice bar downstairs.

wifi did not work. there were some bugs in the washroom.

lounge/bar has a good atmosphere with music, loads of comfy seats and plenty of bar staff

maybe it was a family with kids

a small bar fridge in the room would have been nice.

have loved a room where we could sit and relax there are lovely armchairs in the lobby and the breakfast room is available, but i do like to be able to sit and read or have a coffee in a nice

would have liked a bar fridge in the room.

be nice to have a bigger bar area.

very good location with on site parking

well located clean and comfortable hotel with free parking and free wifi in all areas

free parking and great staff

free parking, air conditioning, comfy bed, nice shower room.

room service only suggested uber/deliveroo

the wifi was rubbish as well, in and out

needs better breakfast more things

hotel has no bar and has a self service continental breakfast which is fine if its what you want

area is underwhelming and would have loved to get a cooked breakfast but continental is all they

breakfast was poor. that was only negative point

good breakfast, friendly staff

the staff were terrific, they really tired to solve the wifi which we never were able to use

perfect location for twickenham stadium. good breakfast. nice, friendly staff.

e pastries were fantastic

really enjoyed our stay, friendly staff and a cooked breakfast at weekends

rooms are very cool even when it s 30 degrees outside and they have a reasonably priced mini bar at

bathtub, noisy and ineffective heating system, stained and dirty carpet, inadequate laundry facilities

nice to see that they have added a bar although i didn't use it, a shame they have not got the restaurant up and running again

no food available in the hotel so you have to walk into to tooting even for breakfast and 2) the wifi was not working during the four days of my stay

some kids had got stuck in one of the lifts while we were trying to check in and emergency services were

swimming pool and spa

wifi signal poor/ lack of communication between staff.

nice pool although it has to pay gbp 20 per day.

bathroom shower did not drain properly and room service app didn t work

he explained where the room was and explained about the gym

good food in at the bar

i had an issue with the wifi in my room and the staff responded so quickly to resolve the situation

advertise the gym facilities at the hotel, no pictures on the website otherwise i would have brought my gym gear

that because function was on gym was closed

gym was a let down

the wifi worked after the router had been rebooted

lots of places for food nearby, and the bar downstairs is ok

wifi signal was also great

little bit noise and check in on the bar on friday night

you get what are you paying for. wifi was good and free.

i had no need for wifi so i cannot comment on that

lovely, friendly staff & free parking if required

free parking, don t forget to check your car in with the hotel when you arrive

one lovely quiet room with excellent breakfast and main meal options centered around a great bar restaurant which caters for all ages and preferences will definitely stay

handy location a short car ride to kew gardens, with onsite parking. staff where very friendly.

easy transport access, polite staff, on-site parking - which in london is a godsend!

the parking was on site and very convenient

free parking on site which is so convenient.

great pub nice room well looked after good parking

a bar and a hotel, nice atmosphere, kind people all around

the sound proofing. the facilities and the breakfast.

and great with the kids room was modern and had everything that was needed for a comfortable stay

fault anything apart from the price of room service for the food on offer

and the surprise for an executive suite and late check out was amazing

hotel was so clean and staff were so friendly the use of the pool and sauna was incredible kids loved it but only got to go in it once due to it being closed for maintenance which was a

really great that you had your own gym

gym room and laundry room too dark

gym didn't seem to have air conditioning that customers could control

together with included gym and cheap laundry facilities, and breakfast buffet, the adagio brentford ticked every box for me

the same breakfast everyday, not many warm food options

bed width is short, make uncomfortable and manager charged 20 pound extra for early check in.

downstairs bar is too plain, need lots of options in food and drink.

excellent breakfast

abused me while i already informed them late check out

of iron and ironing desk and hair dryer in every room

the kitchen) at 1am

the entire flat is extremely clean, the other guests are neat and friendly,the kitchen is well

next to it was a well-stocked kitchen that we were able to use and a garden

well equipped kitchen and also extra fridge in room. wifi speed also quite good

liked the my room,so private,clean kitchen, and additional study room with ready books to read incase you like reading

let us use the breakfast area when we need to bring some takeaways or have some snacks at night

we had a family room, two kids and two adults

the discounted parking facility in the car park. and the free wifi.

location, staff and breakfast

friendly staff, quick check in and good bar service

wifi quality was good for working

excellent big, clean room. excellent hotel location. breakfast room service.

wifi didn t work kept saying no internet connection wasn t the biggest fan of the breakfast as

wetherspoons 100 meters up the road for a cooked breakfast

there was even wifi and heated floors in the bathroom

modern, access to golds gym, nice restaurant

the staff were amazing, gym and pool awesome, room very good!

location, staff and spa facilities were the highlight of my trip

great room service and housekeeping

bar and restaurant all good and it was only 30 minute walk to twickenham and only 3 minute walk

stunning rooms, really friendly staff, and a great bar downstairs!

discount on bar tab a nice surprise as a guest

remember the name but the man who greeted us in the evening for check in and served at the bar was the nicest guy on the planet

lovely large bedroom, comfy bed and awesome staff and bar just downstairs

com is incorrect/doesn't work so if you need to get hold of someone outside of the bar opening hours you can only send a message through booking

the room service was brilliant and the staff was easy to get along with

he politely and diligently responded to my requests for room service

rsonal preference) in the bathroom

my passport, made a ukrainian refugee paying for everything including breakfast and charged room service for bringing it in

a bar of soap instead of the body wash would be nice

nothing really. oh the sofa in front of the big tv in the bar rather than the two chairs.

nice to come back after a long day, as the townhome provided everything we needed, including free wifi

able to watch live football in bar and lounge area

amazing bar downstairs and fantastic bedrooms , really helpful staff at all times

couldn't find wifi details in the room, so used mobile data

access great parking very helpful and friendly staff, room very clean nice bathroom just a nice place to stay i

noise of the kitchen in the morning was phenomenal

was clean and the gentleman at reception was very kind in allowing an early check in and he stored our luggage

minor inconvenience, wifi was a bit spotty at times

wifi was good

staff was friendly and polite the facilities provided in regards to the spa and gym was lovely

the room service is too expensive

much not to like, the pool was smaller than expected would be the only negative thing i could think of

very comfy free wifi huge bathroom

staff where very helpful, l requested for early check in and tge team was very helpful and l managed tocheck in early and attended my

the wifi was not always available. i could get it on my tablet but not on my phone.

lack of laundry facilities

i had to walk through a smelly corridor filled with laundry to reach the room

i arrived a 2 hours early and was told that i could either pay 10 per hour for early check in, or come back

a large room, we were well equipped with an aircon, mini kitchen, cooking equipment, fridge with freezer, large clean bathroom, clean beds, quiet, private,

having two small kids, the window view can be great for short term entertainment, like counting buses

would have appreciated a more clear message on how to dispose of the trash when we don't request room service

the staff is friendly and helpful. they accommodated my request for early check in.

the room contained very modern and useful features: sound bar with bluetooth capability, access to the tv's hdmi ports

laundry was used by staff more often than not