lovely friendly staff great facilities we loved the pool and jacuzzi

everything- staff friendly, spa and gym facilities great , beds comfy and a very clean hotel.

lovely breakfast selection too

the breakfast was excellent with a very varied choice

the gym, pool, spa, and grounds were beautiful and well kept and we had fun using them all

a swimming pool was missing.

laundry was cleaned as communicated; very good

there s no swimming pool for the kids

restaurant and room service prices are extremely high.

30pm so had to have room service

last but not least the young man who worked behind the bar on both evenings, who served us our drinks with a huge smile and pleasant conversation - thank

electric went off as we were in the bar shortly after we arrived and we could not get served for an hour despite showing my room number

with a nespresso machine and coffee pods, rocky road, mini bar, dressing gowns, full sky tv, wifi and our favourite the

early check in after overnight red eye was exceptional by the hotel

best hotel ever. great food and bar as well. will always return when travelling to london area.

the provision of ev charging was very much appreciated with space available each time i needed it

room service i ordered was excellent, delivered beautifully and quickly

have breakfast but the whole experience was thoroughly enjoyed clean and the staff were very

room service was good and very happy with the fee for a late check out

room service was good and very happy with the fee for a late check out

bar and room service closes early

food & room were great. lot's of parking and reasonable wifi..

the room is clean fresh and modern, no issues with the free wifi

wifi reception very poor

the room service, shower, bed, breakfast

om 42) didn't get wifi at the desk but the other side of the room was fine, maybe something to do with the really

ev charging points quiet room at back in ripley block

the wifi works well in the rooms

the location was going down to visit family and take the kids to a bonfire turns out we were right across from the event so location was

the night, the restaurant was fully booked, but we were given the bar menu

room / breakfast

we looked at the menu in the bar whilst waiting for dinner and when we were in the restaurant - the menu was entirely different

though others in our group had a larger space)-as was the breakfast table-not enough room for the plates etc

we had sandwiches from the bar as we had a big lunch earlier and these were also excellent as was the wine list

room was a little snug

parking was a little issue but nothing major

i had travelled for over three hours and was ready for a rest, i ordered room service for food, on picking up the phone it was disgusting, sticky, full of dust and a hair

room had a desk which i used to do some work, and the wifi was good enough to connect in to the office and watch netflix

wifi not good in our room

wifi not strong in rooms.

breakfast was lovey lots to pic from , also very friendly to kids

m) for making our family birthday celebration so unique and special

pool and gym great breakfast really good and staff really friendly

the countryside setting and spa facilities and gym.

confusion over simple bacon buttie for breakfast with room service.

gym was good, did want to use the pool but time did not allow, will book here again for sure

swimming pool, but there is plenty of other things you could do, i only had time for this one

the pool was lovely and the gym, although small, well equipped

great gym

the bedroom was a long walk from bar and reception.

also great breakfast

food, cozy, service. nice room. decent size. room service option. online ordering.

helpful staff, ample parking and other amenities

nice that there s a bar too and noticed there was room service for breakfast in bed

and the option of room breakfast room service

wifi could be better, especially as 5g is non-existent and 4g only received one bar

changed last minute due to some covid restrictions at a wedding; we were able to have a free late check out until twelve which was fabulous

street parking availible for free

wifi wasn't great. room did have faulty radiators

friendly and accommodating staff , colin was especially helpful at breakfast and the girls on the bar in the evening

wifi wasn't available during our stay

being quiet the bar area was being used not the dinning room this was not a problem

forgot to leave milk in the room but a call to room service soon produced a jug of fresh milk

wifi extremely poor, bottle of water for 3.95

great car parking, 2 min from a nice cosy pub

room and bathroom were very clean, bed was cosy, a lot of choices for breakfast, room service quick and food still warm

the bar wasn t well stocked

people eating in the bar area gave it an unwanted smell when trying to relax with a

bathroom was large and very very clean food was first class breakfast fantastic

staff were very helpful especially laura who was on the breakfast reception and made sure my poached eggs were cooked the way i

started with a swim and also in the jacuzzi and then had an evening meal and a drink in the bar area

the rooms looked tierd. the splash pool and spa was out of service.

there were lots of activities for kids

breakfast

room was bright spacious and clean, comfortable bed. used steam room, sauna and swimming pool

room was spacious, bigger than average size

spa and location

liked everything about the property, including the golf course, room and the spa facilities

golf courses make it a very beautiful site, although we are not golfers we were inspired to perhaps

my partner booked golf and was not able to attend due to the weather but we were not notified prior to attending but

wifi was absolutely shocking in room but ok in communal areas

plus good service from bar and restaurant staff

was wonderful inside the hotel and on the outside area where bar is

all the staff in the breakfast area are great excellent service always smiling and coffee spot

breakfast is wonderful

friendly obliging staff: we were given a late check out without any hassle

room service but charged for bringing food to the room there was only indian food and everything i

on arrival pm, on 28th head waiter at breakfast on 29th was efficient and exceptional at a busy time

had lunch, breakfast and room service dinner during our stay

room service chips great but bread was far from fresh so sandwich poor and not eaten

the bar is very comfortable

beautiful view of the church, cosy bar and excellent restaurant

the pub itself is beautiful with a great restaurant and cosy bar space

was a shame we were not told the bar was shut and so was the restaurant

wifi worked well and a bottle of water was waiting for us on arrival

the wifi connection was very good and consistent; full coffee and tea making facilities in the room

no room service, no house keeping

the wifi didn t work in my room at all and at one point the water was shut off without giving me

rooms clean and ready early for an early check in

not a room service for snacks especially late night

no curtains in the bathroom no room service

the breakfast was very nice, and lot to chose from

near my venue for the next day easy parking room spacious shower hot room service excellent

ed the gym which was well equipped), friendly and helpful staff, lovely food

staff great, hotel facilities ie gym and bar are modern and slick. really impressed. mr kemp

entire estate is beautiful, the spa was exceptional, the outdoor pool was tremendous, everything about this place exceeded expectation

unfortunately we visited through the covid 19 pandemic so we couldn t visit the swimming pool

wish the bar had more of an atmosphere like light music acoustic maybe?

an amazing location, with complimentary access to the swimming pool, sauna, steam room, jacuzzi, gym facilities, this was the 3rd or 4th time we have visited the manor house in

on my second night, the quality of the room service food and service was substandard

large and heated swimming pool

didn't know there was wifi

surprisingly expansive hotel with a good feel in a good location and the kids loved the pool

we weren't warned in advance so was pretty inconvenient small kids

we ordered room service as we had our 4 month old with us and it was excellent, delivered very quickly and the

room service order was forgotten and was then very late, but not a major problem.

n

and the wifi worked perfectly

garden the pool the room the bathroom the television the staff the valet parking the staff

room was very small. wifi extremely slow

it s not she said there is room service

having to pay extra for hotel parking, and wifi in the rooms

me that i should have already checked out when i had an agreement with reception i could have a late check out

requested late check out until 1pm

the noise from kids using the place as a playground is unreal

early check in given, bowling opposite at hollywood bowl was great fun and you could walk there

the dinner and breakfast were superb, and the wine matches sublime

regular room service was suspended due to covid precautions, but the cleaning staff were attentive and

onsite restaurant with good made to order breakfast and nice dinner available for all hotel residents if desired

staff were friendly and the breakfast was very

choice for breakfast

would have preferred to have had a guest laundry facility on the property, i had to walk at least 20mins to the nearest laundromat in the

door slamming was a real problem and there was no way of stopping doors from slamming shut as the kids ran riot

ney, cheese, full fat yogort) no mini bar in the room or room service, i had to order from uber croceries at

items to the bf menu would be great

bar and reateraunt attached

breakfast excellent value for money and catered for both children and a fussy vegetarian

little confusion over the breakfast menu, menu was not on display in our rooms, unsure what we could have and no childs menu

for an evening meal it seemed that staff were under pressure a there was only two working busy bar and restaurant

great location - with free parking, it was then really quick and easy to get on the train

the staff at the front desk, bar and restaurant are so lovely and happy to help, housekeeping staff were really friendly and the

wifi wasn t working

nagement did say they'd requested it be seen to)

a good strong shower and excellent wifi

wifi very weak

staff were very accommodating and brought a cot for my daughter when asked if they had one, breakfast is included in the stay and is lovely good range of cooked and continental also a huge

slow wifi

many young kids running around breakfast room on saturday and sunday mornings

liked the view and location. breakfast good and plentiful. free parking and wifi.

in

the harper s bazaar bar looks worth visiting once music is back on

lovely atmosphere in the bar area

lifts, banging doors at all hours of the night, could hear people using gym using heavy weights and equipment, noisy trains and banging

in self service breakfast

just they don t have room service after certain hours.

free wifi

even gave me a late check out

i could not log on to the free wifi.

good wifi connection

60 and for what we got was unextceptably we paid an extra 10 for late check out this is based on room 42 know idea what rest of rooms are

location right on the thames, great spa and gym facilities

no on site laundry service

the property was beautiful and in a lovely location with good parking.

fourth stay at the property, it s very family friendly, the soft play is excellent and the kids swimming pool is the perfect size

comfy beds, great leisure facilities, fab location ,super atmosphere, table tennis

niggles, the wifi didn't work on my phone

only down side is parking which you need to book

food for room service

wifi is not great and neither is the shower pressure, i'm sure both of these things can be

very nice to be able to book a parking space in a difficult place like dorking

ven at weekend when bar etc v

there was no room service the pub lounge area was a really pleasant place to sit and eat on your own without

quiet

the girl who checked me in was friendly and helpful, suggesting i could order room service then and she brought it at the time i asked for

the bar, the bathroom and bed and free parking

hotel, restaurant and bar are good value

oh and parking was also included

staff happy to let me have my dinner in my room and they don t technically offer room service but as i was travelling alone i didn t want to eat in the pub alone

the fireplace in the bar is a great place to sit in front of when chilly

easy parking, check-in, room features and meals

a magnificent aquarium which hypnotised the kids

staff were very friendly and accommodating; those greeting at reception, serving at the bar and in the morning at breakfast really gave the stay an extra special touch

wifi did not work on my laptop at the hotel despite working everywhere else that day and after

in my room when i arrived and a can of sparkling devon waterud83dude42 all clean great staff in bar and restaurant food

but it was hot even on the cool setting so i didn t think it was suitable to drink for me or my kids

had a lovely bar as well

whole hotel is very nicely decorated and has many comfortable benefits including the honesty bar and comfy seating area

close to the golf course i played.

use comfortable bed breakfast excellent with plenty of choice staff very friendly plenty of free parking

parking is a little tricky but they make the most of it providing free off road parking.

excellent gym and staff

early check in. breakfast and dinner both very good.

gym is quite small

requires internet access in the first instance to open an email with access

late check out very handy

awesome location, great bar, great gym, great staff

millie also booked us a table for dinner and allowed early check in to our new room

even the bar tender was friendly and made us custom cocktails

the front of house staff were very helpful and friendly, bed is comfortable :) late check out.

the pool, sauna steam room were all in good working order and regularly checked upon by staff

really great other than the add-on of 5 pounds to my room service meal for something they called tray

kids loved the christmas lights and decorations

no breakfast included

restaurant and bar options

at reception looked after us so well, she was able to offer us an early check in which was much appreciated after a long haul

the people were great, the room perfect to our needs and the bar was great.

were efficient and were particularly helpful with an early check in which was very much appreciated after a very long flight from australia

they provide breakfast beginning at 5 am is a plus

comfy bed, quiet sitcom, tasty breakfast, good wifi, usb by the bed

prices in the bar and restaurant is pricey but also with prestige

we loved the chests full of games for the kids too

terally tried my room, the restaurant, the morning room,

setting is stunning and space to have a social atmosphere in the bar and privacy of the morning room for a quiet coffee in the morning before walking around the

service for kids 9-10, 2-6 pm only

place to stay with excellent bar and restaurant

parking at the front is a bit tight for access

secure parking is a bonus

was lovely, rooms great, comfy beds, staff friendly and helpful, good quality food, lots of free parking, hotel easy to find

the bar does get busy which also has seating outside but we didn't hear any noise from our room

and we got an early check in

sadly the guest wifi wasn t working

couldn t use the bar as there were private bookings all evening

location perfect, staff very nice and helpful, loved the fallen angel bar ! room amazing

e third time

wifi was free but did not work properly

the breakfast was truly excellent

bar and rooms with plenty of parking in close proximity to guildford and winkworth arboretum

the decor comfort plenty of parking location amazing food scenery

with an extremely comfortable bed, very lovely toiletries, water, tea & coffee as well as a good wifi connection

we stayed in room 1 which was a few steps up from the bar and was clean and welcoming and we enjoyed a very restful quiet night

gym area could have been a little bigger but that was all

and my children got a real kick out of being driven around in golf buggys

the gym/gym facilities could be a bit bigger

by me with proof of email confirmation stating that room rate quoted was including the two kids, they referred me to the fine print

only criticism was breakfast took a very long time to come

addition of swimming pool spa and gym is

the wifi was fast and easy to connect with

addition of swimming pool spa and gym is

we were very close to the aairport and the kids loved watching the planes fly over from our room

good value, clean and good breakfast. very close to the tube!