very modern clean accommodation, at a good price. secure parking and free wifi were provided.

the main bar reception was decored to perfection

easy parking provided

great car parking, 2 min from a nice cosy pub

nice hotel, loved the restaurant / bar and the large room. good breakfast too

gym was good, did want to use the pool but time did not allow, will book here again for sure

location, horses roaming in the fields, security gate to get into the hotel, loads of parking, bar and restaurant, lovely staff, 24hour reception

beautiful location. great swimming pool.

pool was exceptional and warm

liked just about everything, lovely comfortable bedroom, great bar and restaurant and ease of parking

the out door pool was amazing especially on a cold day!

i didn't get to use the spa or pool facilities but they looked great

am a salesman all i ask is for a drink gym and wifi and this hotel had them all, to be fair i couldn t fault the hotel as it was perfect

needed in the bedroom only one hook in the bathroom no hooks in the bedroom had to request daily room

am a salesman all i ask is for a drink gym and wifi and this hotel had them all, to be fair i couldn t fault the hotel as it was perfect for me

ev charging points quiet room at back in ripley block

of parking, good wifi, comfortable room

the ev charger fees are too high. the extractor fan in the bathroom was dirty

great location for visiting rhs wisley gardens. very helpful staff. ev charger on site.

good wifi

room was spacious, comfortable, and receptionist very accommodating including late check out with my young child

no problem parking our motorcycle close by

great for us as adults with wonderful service as well as really including and having fun with the kids, which they adored

good parking even though i came in after 19h00. bedroom and bathroom warm.

the toilets were as far away from the bar as a wetherspoons. ud83dude01

regular room service was suspended due to covid precautions, but the cleaning staff were attentive and

real coffee at breakfast is essential!

breakfast was very nice too

excellent location, reasonable price, great breakfast

choice for breakfast

lovely meals and bar area

wifi worked well and a bottle of water was waiting for us on arrival

the bar is very comfortable

great bar and restaurant with genuinely fantastic food

wifi in the whole place

large and heated swimming pool

friendly staff, great food and a fantastic outdoor pool

wifi connection was very strong and no buffering

cluding heated pool).

pool, it should be mentioned that it gets over run with excited kids, packed and noisy

wifi is not great and neither is the shower pressure, i'm sure both of these things can be

food for room service

only down side is parking which you need to book

very cosy room. friendly staff. nice bar area. great breakfast.

parking is limited and expensive, wifi has very weak signal when in rooms away from main hotel, maybe need a booster installed

struggled a little with wifi connection in my room - but that might have been a 'one off' connection issue

criticism - could not get through to room service

beautiful building in wonderful countryside, with ample free parking and relatively easy access to heathrow

tom and david in the bar and restaurant very dilligent

rural location with spacious rooms and gardens and ample parking

great location for my visit and work meetings and very close to a super golf course to keep me occupied in the

free of charge parking and an ev charger in the car park meant it was easy to get to and away the next morning

is very pleasant to stay in a hotel where all staff bar none anre happy, contientious and helpfull

room service prices are steep

was comfortable due to covid all other facilities were closed however room service was good value and

wifi worked very well

the staff were extremely helpful and we had an excellent meal and breakfast

staff, food, setting, fixtures and fittings, atmosphere, ample parking, huge comfortable clean and quiet rooms

a real gem with a very convenient free parking lot

with an extremely comfortable bed, very lovely toiletries, water, tea & coffee as well as a good wifi connection

but it was hot even on the cool setting so i didn t think it was suitable to drink for me or my kids

of the waitresses/members of kitchen staff came over at 9:40am to inform us that she is turning the hot buffet off

is tight and the rear secure car park needs a few ev chargers

was unable to get food as the kitchen had been shut 2 days prior to my stay.

we ask for 2 plates for dinner were refused saying the kitchen is shut they can t help.

very poor wifi in our room.

even the bar tender was friendly and made us custom cocktails

enjoyed using the gym and gorgeous spa area daily

a recent stay the wifi went down which i know can happen but no-one on reception warned me and reception didn t

great gym

the room was very spacious and comfortable

wifi in our room was unusable

the bar manager jose was friendly & made me feel like the only guest despite being busy

might be good to have room service phone in room,

lovely grounds, ample parking - restaurant dinner menu was delicious, very good food and lovely, friendly staff - comfy

tv signal was bad and dropped out and wifi was little temperamental

bags of character, central location, really lovely helpful staff, free overnight parking, great wifi

location perfect, staff very nice and helpful, loved the fallen angel bar ! room amazing

room service for example)

beatiful caroline lamb room where we stayed is at the furthest end of the inn so wifi was a bit weak, but this also meant wasn't tempted to check out those work emails too often

there s no swimming pool for the kids

thought there was a swimming pool but the spa was just a jacuzzi

gym, kids friendly

the lift and wifi were super fast

the bar food was good but a little pricey.

couldn't connect to wifi on my phone.

lot of kids running around

room and bathroom were very clean, bed was cosy, a lot of choices for breakfast, room service quick and food still warm

nachos at the bar was very good

check in we asked for late check out and were given a complimentary checkout extension for one

lack of parking.

problem parking later in evening since h&s is a popular local as well

best hotel ever. great food and bar as well. will always return when travelling to london area.

the only thing i was a little upset about was the bar either downstairs or next door played the music far too loud between 7pm to 11pm which made it

good safe parking

location, plenty of parking

e below)

the food in the bar that evening was outstanding valve for the quality food

landlord and staff were amazing food was excellent dog friendly - in bar and rooms would stay again occasion was to celebrate the life of a well loved

bar drinks and restaurant food really very good

the only other room for improvement would be a fan or air-conditioning in the gym would have been nice as it got pretty warm in there, but this is a very small and minor grumble

good burger with a beer at the lovely terrace that you have where i worked due to nice wifi

gym could have been better

the gym was really not great!

is spacious, breakfast is good, bed is comfy having a cider from the bar and drink it in the

lovely room, restaurant, bar and pool

breakfast nicely cooked, good choice and kids love the pancake machine

clean, comfortable and modern great gym and swimming pool

lovely room, restaurant, bar and pool

staff are excellent - from the warm greeting to the efficient, friendly bar and restaurant staff

i was not informed about it)

great location, fantastic breakfast, great staff - 10/10

the staff were excellent, wifi was good, pleasant surroundings, good breakfast

was absolutely exceptional, very welcoming and warm reception, excellent bar staff including the main portuguese gentleman felipe who was a character

great room, warm and comfortable. excellent wifi , clean and spacious

though reasonably pricey) roast.

having said that, staff are always wonderfully pleasant and it's still a joy to sit in the bar with my labrador and

access - informal - clean room - excellent room service each day - bottled water plus biscuits on top of

noisy pipes, noisy room

drinks in bar quite expensivelovel

comfortable clean rooms, lovely garden view, quiet, friendly staff, easy parking and a cute little honesty bar

parking is tight

there was a lovely relaxing lounge and a well stocked self service bar

would still stay again and very happy to recommend, you could say that the parking was a bit small but i had space when i arrived, after 10pm

the honest bar room was very quirky and the baby loved the lights

wifi reception very poor

can t fault it. appreciated the free parking and wifi with no hidden extras on your bill.

although room service wasn t possible extra milk and teabag sachets were waiting outside of the room each

room, great location in a very pretty town with lots of restaurants and boutique shops, great wifi connection

20 for early check in

should extend room service menu to bar

grand hotel, free parking, easy to find, good location, bed was so comfortable, room beautiful and grounds, air con

a great touch that santa came to the table to meet the kids

pretty grounds, plenty of parking spaces

couldn t sleep because drank people coming back from the bar kept waking me up

no room service

can't fault anything about my stay this is my 2nd year staying with the kids i will be back next

have to stay in hotels, this is by far the best for price and added bonuses of free parking and breakfast

the carpet would have been loved by kids.

there were lots of activities for kids

liked the view and location. breakfast good and plentiful. free parking and wifi.

on the edge of epsom down's racecourse and golf course

nice room with a view, staff friendly and helpful plenty of parking, lovely restaurant opposite

really poor and ruined my one night away from the kids to relax and lie in

kids running around at breakfast. bloody nightmare

single bed that was ancient and uncomfortable, music from the bar so loud i could not sleep, the wifi was

wifi - room smelt of cigarette smoke - bathroom had carpet in - no breakfast at the hotel as

no wifi as promised, no room clean as promised, no food facilities as promised

wifi didn't work

is a little basic but the bed was very comfy , the shower was small but good and the wifi was very good

the gin and tonic was very good indeed. the bar was comfortable and relaxed.

really lovely hotel - excellent breakfast

the wifi was unavailable during our stay - i appreciate not the hotels fault - and the room had zero

food in the restaurant was fantastic, breakfast too

we had a meal and breakfast and the bar and dining areas were attractive and modern

the 'free in all areas' wifi is only available in the lounge bar.

food in the bar and in the restaurant couldn't be faulted

wifi not strong in rooms.

in a great location with free parking outside

location was extremely pleasant, staff ultra helpful, wifi excellent

ank) + bar manager always willing to accommodate

wifi not great

lovely owner

good parking and pub/restaurant was extremely cosy

the room facilities were excellent and breakfast was amazing

kids friendly

breakfast crockery could be cleaner

pains to make sure there was enough food my vegetarian gluten intolerant daughter could have for breakfast

amazing staff especially receptionists, restaurant and one gym guy. very helpful and happy

the countryside setting and spa facilities and gym.

a perfect place for kids

everyone in our party enjoyed the superb leisure facilities, especially the spa, the manor golf course, the woodland walk trim trail, the pavilion, and the excellent facilities for young

a refurb as that s looking a little tired staff are very friendly and super efficient hotel bar staff were always the best so so efficient and chatty food in the restaurant could be better in

beautiful hotel with very friendly helpful staff. two very good golf courses and a nice spa.

golf courses make it a very beautiful site, although we are not golfers we were inspired to perhaps

good location, great staff, good dinner menu, nice bar area, parking

breakfast was fantastic, and the location was good, where we sat was nice by the door to the

wifi not great

nice bar snacks

stylish and welcoming. extremely clean with super bar area, staff, food and parking.

happy that the hotel accommodated our request to an early check in

reception lady 25th - 26th june - brilliant room service

bar area very cosy to enjoy a nice drink and some chippies

easy access, secure parking, spacious and comfortable room

parking free and plentiful

cosy, eclectic design to the room. great bar service and welcoming staff.

was able to park over the road , but would have liked it made more obvious that parking was on street parking

both dinner (best sea bass i have ever tasted) and breakfast (+) we then had breakfast in the morning (+)great breakfast (+)clean, good food brilliant breakfast. great staff (+)fantastic location excellent breakfast (+) the breakfast was superb (+) quality & quantity of inclusive breakfast equivalent to a 5* hotel (+)excellent value for money and the breakfast was great. (+)great room and an excellent breakfast (+) great rooms & delicious breakfast

room service was excellent and so was the pizza we ordered

wifi was a bit slow and the flower pot now has no dedicated parking.

buffet breakfast for our group was served hot and was very tasty

loved the balcony overlooking the golf course, the tea and coffee making facilities in the room, it was great there was also an iron

internet connection was an issue if couldn t get connected to the guest wifi.

pale ale from the golf club bar was flat and too cold - undrinkable

clean, comfortable, quiet, really friendly staff, good food and bar

comfortable hotel. nice staff. food good. wifi adequate. good parking on site.

was perfect from parking the car ,plenty of space to the room and food staff were very professional, friendly and

no veggie sausages. poor toilet flush. wifi kept disconnecting.

helpful staff good position with parking and wifi

ate in the bar in the evening because there was a wedding in the restaurant, menu a bit limited

staff so polite plus a nice little gym, bar/bistro area very pleasant, good parking & location

no service charge for room service.

the wifi was not easy to get into

the hotel wifi doesnt work properly

all staff especially the manager was very nice and even made us a full english breakfast after being late getting up

the pricing of the food on the bar and breakfast menus was slightly over the top but the quality of the food almost made up for

wifi has improved

the menu looked far better than it had previously, the bar had been partially modernised

however their parking so close to the main entrance to the block made access to the main entrance awkward when

quiet peaceful easy n quick check in friendly staff nice parking facilities

early check in given, bowling opposite at hollywood bowl was great fun and you could walk there

also the connection to the wifi was spotty because of the room location most of the time there was no connection

30am so we had to make an additional trip downstairs to reactivitate it with the kids

great location, breakfast was ok. plenty of nice grounds for the kids to play

breakfast is sometimes buffet and other times order from menu i wish it was always order from menu

rry about the superlatives), even the piped music in the bar and restaurant was classy and last of all the value for money was in my opinion exceptional,

plus good service from bar and restaurant staff

parking not guaranteed was a little worrying before we arrived but staff went out if their way to

comfortable and spacious room, easy parking

apart not getting wifi to my computer to work with their connection everything else was ok.

we ordered room service

the wifi connection was poor.

wifi didn t work when i had business meetings

no room service, no house keeping

lounge/bar has a good atmosphere with music, loads of comfy seats and plenty of bar staff

were on a night out in the bar downstairs, so perfect location for our trip

staff were really helpful, allowed our request of an early check in to be granted

way too hot in the room. no wifi in room. tv didn't work. no phone service in the room.

bar is good and the food was excellent value for money

wifi is bad but i use the lounge for this

fact that i had no service or couldnt get wifi on my ohone and also it should be free they expected me to pay and i paid extra to get a room

walks beside the water, we enjoyed a really delicious meal here food was really good and breakfast was excellent with really good choices,the bedroom even had a pillow spray and tea pigs

the breakfast was lovely and excellent value

wifi a little weak at the extremities of the building, and not secure

excellent parking facilities, great food and welcoming friendly staff

room service was free of charge and food exceptionally great

wifi very weak

nagement did say they'd requested it be seen to)

wifi wasn t working

a good strong shower and excellent wifi