useful for going to the pool ) & elemis toiletries & a real coffee machine

there were beer taps with sparkling and still water available for free in many areas of the hotel

the wifi was weak. the hairdryer was tired.

st covid) but perhaps that will return soon

good parking, smart reception, great well fitted room with all amenities

this was greatly appreciated as we had flown over from ireland that morn at 7:30am so kids (aged 5&7) had been up and awake since just before 5am and needed a sleep badly

location of the hotel is perfect for ascot races , the breakfast was delicious,booked a table for a meal ahead of going

again nothing to spoil the stay but kids wanted their cereal

is through a busy restaurant people were eating and drinking and i'm dragging my bags and kids through the tables, definitely not ideal

service, food , breakfast

location for local golf clubs

good iron, good tea, good parking, ace location

lovely location. attentive staff. free wifi.

good for my golf course. food. car parking. room size

extra charge on bill, card only payments. gentlemen serving in the bar needs a personality

my daughter fell in love with the kids club team so we are definitely coming back

breakfast was a little disappointing as service was a bit slow.

someone opened the main stable door from outside, making a sudden door shudder, which with small kids can be frustrating when settling them in a new environment

only thing if you love the gym it is very small but otherwise it s perfect

kids club ok could be more central

the spa was the highlight

good experience only down side was getting charged for the gym when i never used it but apart from that everything was awesome and i would go

to use the pool for the kids but we weren t told that the pool for the kids stoped at 5 o clock as only wanted to use

excellent service for all of the team and really tasty breakfast

kids had to leave pool at 7pm

all staff were happy to help and room service was perfect

for a family stay with young kids, clean, great service, excellent location and amazing food at the

employees in bar area. very comfortable rooms and beds

the hotel is a wonderful victorian building in a well kept, attractive rural setting with ample parking

was nice, travelled with kids after lego land, stayed over night

hotel, restaurant and bar are good value

limited parking, but is controlled carefully.

i wasn't successful in using the wifi but i suspect that's me rather than the technology

no independent wifi, more a generic one you had to give your name & email address to in order to join it

lack of decent bar area as mostly restaurant but lovely outside

struggle for car parking space

parking, helpful reception, clean room, good shower, quiet location, good bar staff, good food

free wifi which is always welcome in this day and age

the bar has a great atmosphere where you are made to feel welcome

bar food really great choice and again brilliant value

served us at breakfast, lovely lady, even gave me a hug when we were leaving ud83eudd70 the bar guys all friendly & helpful, forgot their names but credit to all the lovely staff at this

the breakfast in the hotel is absolutely first class, the abundance of variety and also if you have a

spa which is phenomenal, all in with the price to relax in all the different zones, the indoor pool, the outdoor pool

room service on the other hand was

utilise it fully with the kids

and friendly member of staff on reception, clean, fresh towels , free car parking, great

enjoyed the stay staff were accommodating and friendly and there was a lot of parking

breakfast, cosy historic building with traditional furniture, pictures and ornaments, adequate parking, feeling of security

there's nothing we disliked. we can't comment on the breakfast or the bar as we didn't order it.

whilst a small additional fee was applicable for parking, there was plenty of spaces, each space having plenty of room to access your vehicle to

the bar team are brilliant too, you feel welcome and looked after

it was very nice and there were beautiful gardens for the kids to play

the breakfast was good. the fried eggs perfect

stayed here with 2 kids whilst visiting lego land, windsor

comfy beds, great shower, nice breakfast a la carte selection

pool needs a update

pool area was a little grubby.

the wifi in our room

there are tea/coffee making facilities in the room, comfy bed, a good shower and the wifi works well based on my experience

the children loved the fish tanks and the swimming pool

no hot food room service in the night time.

hotel was tired in places, poor wifi signal.

the spa was particularly good. shout outs to katie, ti, abi and joseph

booked a room for my husband and i and two kids

food and bar facilities very

spacious,lots of car parking,lovely staff,clean,5 stars from us

perfect location, friendly staff, excellent amenities, wifi , comfortable bed

the breakfast was excellent and it has 4 ev chargers so great for charging my ev car

great location for access to wentworth golf club.

nice amount of parking, though some a few minutes walk away from hotel

arrival kids were given cookies and lolly ices from the front desk

on the bar was rude and lacked a sense of customer service

it has a gym, pool, steam room, sauna, spacious bedroom and lovely staff.

plus pool was out of use

all good staff good facilities ok food excellent parking good

is vegetarian and she arranged for vegetarian sausages to be available for my daughter for her breakfast

friendly helpful staff; car parking ; proximity to town ; reasonabley priced vending machine and bar; arrived at midnight and bar was open to

a late check out at 2pm being ihg members as taking part in the triathlon, which was agreed online

we were allowed to have a late check out which was really helpful

some new curtains; it's not the hotel's fault but i had issues getting there as there was no free wifi at the train station and no maps, maybe the hotel has the power to improve that situation with

could not seem to get the wifi to work on any device

late check out include in the price

the welcoming staff, the great bar and pies, spacious and very clean room.

the room, the bar the staff the location and the locals were all very welcoming

the welcome from the irish guy that was also serving at the pub bar was very friendly and personable

i was also sad that the spa had a no refund policy, as i made a mistake with my booking and couldn't change it online

and the wifi worked perfectly

breakfast room service did not arrive on time which made us rush a little as we had to leave for an

service by the pool was super slow

the staff could not have been more helpful, the cuisine was excellent, the accommodation and car parking all we could ask for, and the location and facilities were first rate

we drank in the bar which is very comfortable, special mention to the young barman who was a very courteous young

we ordered room service one night which was great but there were no menus in the room, i had to google the

only minor point was that the secure wifi password provided didn't work and the staff were not sure how to connect

free wifi

no room service or shop nearby

the cocktails in the bar were amazing

showers by the family pool; they should put some music on in the soft play area; te towels given to customers by hw spa

everyone in our party enjoyed the superb leisure facilities, especially the spa, the manor golf course, the woodland walk trim trail, the pavilion, and the excellent facilities for young

park does not have dedicated parking for residents so when the car park is full of club members it is a long walk in the rain to

r room rate included breakfast)

biggest draw-back: wifi worked only intermittently in room which necessitated long treck to reception for internet

it was out dated and the room service staff had difficulty speaking english, which made some requests regarding room

poor connectivity for phone and hotel wifi

nice spa and swimming pool, well equipped gym

inside bar was closed and we sat outside which was cold

the bar was really well decorated and the staff were very attentive

the later checkout time was also helpful and allowed me to come back and shower post race without

to our room the staff had taken the few remaining tea sachets and we had to order more again from room service

bit pricey at the bar but it is windsor which is expensive anyway

very comfortable. perfect location. responsive room service if any issues. good restaurant.

walking into the hotel, room was great, breakfast was lovely great choice as well to choose from, bar was lovely and so were the

ra or similar)

good breakfast and relaxed atmosphere

black pudding at breakfast excerlant room service very good

mini bar was empty

cleanness,location,riverside view,breakfast

view over river room comfort and clean v professional and friendly staff at reception excellent gym

the spa wasn t open

both deserve a shout out , as do the gym/ spa operatives we came away very refreshed and relaxed

jacuzzi , gym and spa.

bit of noise from the downstairs bar but doesnt go too late and ear plugs provided resolved any need to sleep before 11pm

the non existent wifi connection. it was supposed to be free but it didn't work.

it is a comfortable boutique inn with a nice bar that attracts tourists and locals and is in a quiet location

wifi wasn t consistent.

the wifi wasn't connecting

the staff were very friendly, the breakfast was lovely and what topped it for me was the welcome drink you get on arrival which is a

staff, breakfast, location, room size and bathroom upgrades, tv in room, hairdryer, wifi, etc

turns out the hotel take your bank details incase you have any room service, i didn t feel comfortable with this process

strong wifi

we were very lucky to be given a room upgrade and a free drink in the bar on arrival

gym was a nice

of understanding/communication with kitchen staff

£30 for breakfast

gym was sparse and a disappointment

easy to find, great parking and reception staff very helpful, especially regarding early access to the room

the inside of the kettle in room looked like it had seen better days, no bar open being refurbished

very little in the way of facilities ie no bar or restaraunt

would have been nice for the bar to be open, but it has no effect on the stay we had.

it was unfortunate not to have use of the bar and dining areas while they await a refurb.

they were doing renovations. no restaurant or bar open

and parking were superb, the hotel itself was beautifully decorated, clean and spacious, fantastic

kept losing wifi signal in room 31 and i could not watch yout tube or anything like taht so i had to leave it

lovely country walks around the grounds and a park for the kids not far away

filling the bath with soap for a relax; the jets shot out dirt and did not produce bubbles like a spa bath

so happy they were full as i got to stop here at cantley, great room , bathroom , evening mesl , bar drinkand breakdast , 10/10 for me , & i got all of this for less than the price of just the

very noisy laundry room near our room, this noise continued all through the night.

service or lack of in bar area

the breakfast was amazing. the staff were very helpful.

ample free parking, good sized room, nice breakfast , helpful staff.

no laundry service

the wifi had good signal in my room

it was a great place and even the kids love it

price, kids playing in the corridor, people wandering around having loud conversations in the early hours

wifi speed is pretty good

welcoming staff, helpful when booking in, i arrived late and made it to order food at the bar

car park, wifi pretty good, friendly staff, hotel location for me was very good.

great location,room was nice and clean, good bar , friendly staff

close to zero phone signal meaning no 5g internet

check in/out was straightforward and the hotel also has an on-site restaurant and bar which i did not use so cannot comment on

bar found it cold no back ground music the receptionist was the bar man so everytime you required a

secure car parking

happy that the hotel accommodated our request to an early check in

stay from start to finish, very polite and attentive staff, lovely breakfast , had some balloons put in room that i sent for my partners birthday and i was kept in

room service order had a long delay, but this was obviously due to the world cup fever and can

could eat that club sandwich every day); breakfast was equally delicious - great selection of fruits, cheeses etc and the cooked breakfast

short & easy drive to legoland - free juices & popcorn in the bar area - gym is decent for a workout - front desk is a bit short handed, only 1 usually

staff and free dinner for kids

comfy bed - clean - quiet - amazing breakfast- mini gym -

the gym was very small and needs updating.

the two bikes and cross trainer did not work in the gym which was a shame as we live the gym.

that it says room service and has a 24hr menu but it doesn't exist

early check in and late check out. large room. warm and comfortable. extra bed.

they gave us a menu for the other restaurant so the kids could have a pizza while we were having our meal

location, on site parking, good food and bar, wifi good, large room with plenty of space with desk to work on, good view from

they gave us a menu for the other restaurant so the kids could have a pizza while we were having our meal

the room was spacious with a decent overhead shower, the outdoor pool was relaxing within tranquil grounds all around the hotel, breakfast options great, location

the back of the hotel faced away from the road towards a golf course and was very quiet

the staff were amazing, especially the man who served us at breakfast

everyone so helpful. gym available and pool lovely grounds. great restaurant.

missed a few things off our breakfast list

the wifi didn t work

the sevice of the bar staff

check in we asked for late check out and were given a complimentary checkout extension for one

good air conditioned gym

i requested a late chexk out as we arrived very late at night and theyonly extended for an hour but still in the

breakfast excellent

the glasses for the breakfast needed cleaning as they were all not properly washed

good,very nice building and breakfast, i don't know why in booking

good fast wifi without login details - nice wedding venue that is exclusive to the party - good food and

near my venue for the next day easy parking room spacious shower hot room service excellent

fish fingers in my fish finger sandwich were cheap ones ud83dude48 the kids pizza was lovely

the gym is small but has everything you need for a few days away

staff were friendly and it even had a gym that we were free to use during our stay

my daughter had a kids mac and cheese which was on point and well executed

well geared up for kids

gym was also really good

location excellent room facilities great breakfast friendly helpful staff excellent gym and guest

laundry room facilities were great

the bar next door , moxy, had a nice atmosphere and nicely kitted out in terms of design and

the apartment was perfect as it enable us to close the door and have 2 separate areas for the kids to settle and fall

we felt uneasy with young men hanging around at night and the bar next door

free wifi, it is so old fashioned to ask money for this facility

they were so kind and even offered kids pizza on thursday

personal service at the reception an bar were exceptional

they were so kind and even offered kids pizza on thursday

such a beautiful hotel, robes and room service. great place.

breakfast amazing

good breakfast choices, gluten free bread and granola

breakfast slightly awkward collecting from kitchen, it felt as if being greedy to tuck in

lovely breakfast too

the hotel provided a kitchen for making drinks though

plenty of free parking

15 for a cot bed 20 for late check out poor attitude of the waitress in the restaurant, the room service menu states you can order food up till

there was the option of early check in

very friendly and accommodating to myself and my 3 year old room was clean and spacious plenty of parking

to find , on getting home and looking at printout that i had been charged 20 for an early check in , which i didnt ask for and didnt need as we arrives around 3pm

wifi was slow at times which meant i ended up hotspotting from phone instead

they took care of us extremely well since we had two young kids with us

superb with the kids, making them smile even at

from memory i think the mobile network signal and wifi wasn't that great inside the room.

room service or bar facilities from 9

slightly noisy when lots of children were in , in the dining area and bar area

long travel around 12:30 , the receptionist said there is no rooms available until 2 if you want early check in pay 20 pounds

it was a good night stay for the kids and us. helpful staff.

quite nice especially the sausages

breakfast, convenient to heathrow airport,

price and location and free parking

wifi

park and wifi free - very clean - lovely staff - very helpful and lots of facilities in area only 15min easy

good size room, clean and very convenient for heathrow with free parking, good wifi and excellent public transport close by

secure gated carpark and wifi

the wifi was perfect and enabled me to catch up with all the matches i missed in wimbledon so very

room and facilities were very clean. good price for a hotel near heathrow. good wifi connection.

they've got free wifi and parking that's so off the charts, it's not just off the street, it's off the planet

sat with my 7 year old son in the restaurant and all throughout dinner could hear a man in the kitchen shouting and swearing in conversation and at people

even the bonus of early check in

noisey extractor fan from kitchen was distracting within my room but this was turned down once the kitchen had closed so

00 per night polite staff early check in allowed which was most appreciated the establishment has some interesting history

the extractor system from the kitchen was left on all night on the date that we stayed which was quite noisy, particularly as the

location is perfect early check in nice view from the window

lovely view across the river and convenient walk into town, with parking

if i had to be uber picky pillows a little flat for my liking and tinned tomatoes with breakfast rather than grilled but that s really being picky

bar at location

hotel, in a really nice area with plenty of free parking and a good breakfast

40 minute wait on room service for dinner

breakfast buffet

and the bar didnt have sports channels

having free spa pool access.

great large room.very good wifi and large bathroom

hoping for a jacuzzi and some more spa extras but limited facilities available.

facilities were great, hotel well situated, adequate parking, excellent breakfast

breakfast was great

breakfast was excellent lovely st

good considering after lockdown, had small problem with room service menu, but resolved quite

parking close by

free parking

plenty of car parking spaces

poor wifi and in public bar toilets were for both sexes,maybe this was for a limited period

been treated differently because we had to be in the bar to eat