parking safe and easy, bed spotlessly clean and comfy

very comfortable beds nice bar pleasant decor

also great breakfast

stay from start to finish, very polite and attentive staff, lovely breakfast , had some balloons put in room that i sent for my partners birthday and i was kept in

bar area very cosy to enjoy a nice drink and some chippies

the grounds were beautiful and the golf course, while overall an average course, did have 4 amazing and memorable holes

and the wifi worked perfectly

the parking lot is too dark at night, and the signs to exit are too small for a first time visitor

the wifi is excellent

the gardens, the extras in the room, friendly staff and easy parking.

in a great location with free parking outside

wifi not good in our room

had beef sarnies) are exceptional

staff were ever helpful, everything worked, parking no problem and the room was cleaned even though we requested it late in the day

was in room 35 separate accommodation from the actual hotel the tv signal and wifi weren't the greatest and the double bed was a little firm to be honest but each to there own

showers by the family pool; they should put some music on in the soft play area; te towels given to customers by hw spa

lovely room, great pool and spa facilities, breakfast good. restaurant food was nice.

get yourself into the spa even if it's for a swim or to sit in the hot tub

room was spacious, bigger than average size

my partner booked golf and was not able to attend due to the weather but we were not notified prior to attending but

having to pay extra for hotel parking, and wifi in the rooms

good, free parking in large car park adjacent river, good wifi reception, food simple but tasty

price, kids playing in the corridor, people wandering around having loud conversations in the early hours

was very accommodating to all of the kids and helped find medical care for a sick little one

it s not she said there is room service

wifi reception very poor

one thing, we found an uncollected room service plate that was still left, there, outside our room door

karolina was very helpful and helped us with our request for an early check in

comfortable place to stay room service available which is a bonus while dining areas are closed due to current restrictions

was worried it may have been noisy since there is a bar downstairs but it was not noisy at all

great breakfast

the only downside was that there is not a guest laundry but i did find a laundromat a 15min walk away, i felt safeish getting there and back but it

ample free parking, good sized room, nice breakfast , helpful staff.

easy check in lovely breakfast and good location

no room service, no water in the room, no herbal tea at the bar, not robe in the bathroom, no extra

lack of parking.

beautiful barthroom and top quality towels and bed linen

last but not least the young man who worked behind the bar on both evenings, who served us our drinks with a huge smile and pleasant conversation - thank

problem parking later in evening since h&s is a popular local as well

with a nespresso machine and coffee pods, rocky road, mini bar, dressing gowns, full sky tv, wifi and our favourite the

ndwich advertised as berkshire ham) see photograph

great location, great car parking and lovely rooms

have stopped serving the room service menu in the bar which is a shame - i love the burger on that menu, but don't want to

room service was good and very happy with the fee for a late check out

staff were exceptionally friendly the food was fantastic - i enjoyed room service on both nights of my stay and i would very much

hot tub water was cold, wifi did not work throughout the hotel.

gym

parking was 14

didn't like the fact that most of the tv channels were not working, we had 3 kids and only 1 cartoon channel was working

great pool and good little gym!

facilities room service the staff except check in lady at reception was exceptional the decor

breakfast staff - 1st day given us wrong food told them read the list properly today service poor

the smart tv, free wifi, friendly staff

rooms were good size and breakfast was excellent. and the pool was great for the kids.

amazing bar / restaurant, great food, amazing staff

poor wifi caused me serious problems.

free parking

easy parking, check-in, room features and meals

the fireplace in the bar is a great place to sit in front of when chilly

also the wifi was quite poor

parking.

street parking availible for free

the only negative , the wifi signal was so weak , unable to make wifi call and not connect on social media which was a

location was beautiful, though parking was a bit dificult to find

the hotel grounds hosts wellness walks, there is an outdoor gym, tennis courts

grounds can be more kids friendly

the gym is very well equipped with everything you could need, whether it be strength, cardio, pilates,

swim time for kids- should be anytime

inside the hotel are many different areas to relax, there's a restaurant, a bar, another bar, another bar and a library and tea room

the spa was perfect for a quick break while the children enjoyed an hour at the incredible kids club which was packed full of fun activities the best part of our stay would definitely be the

breakfast

super sophisticated with impeccable service. spa is wonderful - newly refurbished.

amazing decor, the kids menu was amazing, the breakfast was brilliant.

tv was at a strange angle on the wall and the gym wasn't brilliant.

quiet, clean and friendly staff- great location for windsor / egham/ heathrow - easy wifi

the breakfast was lovely and the pool area was great

the swimming pool was fantastic. walking in the area. reception staff were amazing.

the gym isn t ventilated very well

one of the things which swayed us to stay was the ev charging available onsite

the breakfast was excellent with a very varied choice

friendly staff gym gardens comfortable bed

did have an issue with our room service order which was not ideal but the staff resolved it quickly and didn t charge us

early check in following our request

gym was not open

room service is quick and there are plenty of light meal options

it was a great place to stay, and we had a memorable vacation with our kids and grandkids

ordered room service on arrival and the food was delicious

really great other than the add-on of 5 pounds to my room service meal for something they called tray

meant to feature a gym but i noticed some equipments aren t working so i did not end up doing my gym routine

staff very helpful able to accommodate a late check out

the staff were really nice, made sure i was comfortable before my room was ready, gave me wifi, put my bags away

the lack of gym

it provides good breakfast too

�sd

quick check in, helpful staff when we couldn t access wifi, great service and food at the restaurant at dinner and breakfast, and the atrium is

rents plus 3 kids), had two double beds and a carry cot in the kids room

is not the hotels fault but i think emirates cabin people are the most noisy kids i have ever seen, so you can literally hear them all the time shouting

nice access to terminal 4, good gym facilities, comfortable bed

not many options on the menu for kids , but they were very accommodating regardless

my room had a adjoining door and there was family of young kids who of course make noise when they wake up

check in we asked for late check out and were given a complimentary checkout extension for one

i had room service on my second night, a club sandwich and fries

hotel seems overly popular for families with young kids

they permitted a late check out free of charge

available on breakfast lacks rye or multigrain choice need signage for the two sides offerings so can read and

gym was even better than expected

complimentary breakfast should include in every booking

great wifi for the next day s early meetings

kids tv channels did not work and took 2 hours to unsuccessfully resolve

good for my golf course. food. car parking. room size

the bar area was really cosy with fires lit

large bathroom, practical with kids

d fashioned)

location for the golf day i was attending the next day

d sufficient staff so we did not have to queue for check-in),

scarred by a fire drill after seeking a late check out

the runway bar is great

clean, efficient staff, very close to airport, great gym, good restaurant

location to t2/t3 for early flights. modern and clean rooms. great room service.

the person at the front desk did not tell us about the wifi or breakfast and when we called to ask, the person who answered seemed very busy and hung up

great large room.very good wifi and large bathroom

the gym was good with a mix of free weights, pulley machine, a couple of leg machines and plenty of

was not safe for kids even though they said it was shower doors are dangerous our 7 year old got her fingers pinched

easy to get to great beds friendly staff great breakfast so tasty

the hotel had a snack bar sdo i had chips, a snickers bar and a beer for dinner

i got there with quite a situation and they arrange a check-in at 8am and wifi for a call i needed to have

rgot to get her name) was so warm & welcoming when i ordered my room service

we ate breakfast and had room service from the restaurant

i told the bar staff but they were disinterested

in was quick and efficient - we took an early check in which cost 20 at the desk when we were offered 26 asa special online offer

good breakfast (paid extra at the hotel, bonus kids ate

easy to access early breakfast option room service

cleanliness wifi staff attitude

to the airport, they had shuttle buses running every 15min to the airport for a 5er room service was cheap and tastie and the aircon was

staff were lovely spa facilities amazing decor beautiful

breakfast was marvellous and abundant.

wifi was poor - often it would not find connection and i had to forget and reconnect, i believe

ds under 12 eat free)

ordered room service for dinner

room service person was excellent, friendly and made my request personal and very satisfying

room service, food was nice and timely

the room was clean and the wifi was wonderful

not only had to wait for our 2 bedbroom check in,

good choice of restaurant or bar food

also loved being able to just walk down to the bar and grab a pint of beer

even the bonus of early check in

noisey extractor fan from kitchen was distracting within my room but this was turned down once the kitchen had closed so

lovely bar & restaurant, great friendly staff

when i found our first room over the kitchen a tad noisy, we were moved without any fuss to a much more space and quiet room in the

extremely helpful room service staff delivered the menu to my room, when i couldn t access the qr code

clean and comfortable, had a very good restaurant with a good selection, fair prices and good room service

i arrived late so took a meal in the room via room service, it was quick to arrive and was very tasty

the bar closing earlier than midnight

good gym and nice hotel room with a bath which i was happy about

clean, comfortable and delicious breakfast

wifi connection was worst and tv doesn't have streaming option

in holiday inn bar which is affiliated to the hotel are way too high - as much as it is london these prices need

the breakfast was great

wifi was a little touch and go

she also had to change my allocated room as i needed an early check in it was also clear that covid precautions were being taken seriously which made you

great breakfast and lovely bar and food area within the hotel

there was even a little gift pack for kids

we were able to get a room at 10am

travelling with family. charged for couple of hours early early check in.

wifi: available in room and fast tv: good selections on

bar staff friendly

was able to get an early check in at 10am which was greatly appreciated after 24 hours of travelling although the

laundry room - so useful. really easy to walk to from the tube.

the facilities are great: the bar, the restaurant and the gym are all perfectly clean and spacious

food in the restaurant is reasonably priced and nice, includes a kids menu

comfy room for sleeping, great gym, and wonderful breakfast, all at a great price - what more can you ask for

of the spa staff seemed to be very sad and unable to function as a result

hotels), if rooms are available on arrival it would be nice to offer one instead of sat in the bar waiting for a few hours after a 18 hour travel

staff was very helpful, they arranged an early check in as we didn't stay overnight

we brought the kids as they love planes amd what s view we got they absolutely loved it

we brought the kids as they love planes amd what s view we got they absolutely loved it

turned out the single bed was meant for kids under 12 years oldand my daughter is an adjlt if 20 years old

no free wifi in room unless you sign up for marriott loyalty scheme - only in public areas.

limited options for kids on both the breakfast and dinner menu.

good location, nearby pubs and restaurants, excellent wifi.

great location for visiting rhs wisley gardens. very helpful staff. ev charger on site.

my room although close to reception

the night, the restaurant was fully booked, but we were given the bar menu

most importantly, my dog was welcome in the bar by everybody from staff to other customers

for heathrow, parking easy at the hotel (cost attached), shuttle bus frequent to the terminals, wifi service very good, food very good, recently updated, (*) wifi was fast and good (+)comfortable bed. good wifi (+)24 he coffee in the lobby strong wifi (+) great wifi and we want to mention the housekeeping lady grazina who was just fabulous and summed up (+)wifi,location and breakfast (-)the wifi didn't work in the rooms only the lobby which was difficult (+)and public area the bed was very comfortable,breakfast was continental and had a good choice free wifi throughout very happy would definitely come back (+) wifi excellent (-)wifi was too slow too use

staff were super accommodating for an early check in, and couldn t be more helpful in sorting things out for us after we d travelled

difference for breakfast between continental vs full english was not competitive, forcing you towards selecting

they charged me extra 50 dollars for early check in and delayed check out

should also have the option of not having breakfast included in the price of rooms

bit too slow for me) breakfast

modern and clean room. great room service.

great receptionist and great gym staff

wifi was on and off all stay

amazing breakfast, so make sure you include it in your reservation

my kids and i had a very comfortable stay

the pool, decor and location

when we called for room service, we were told we couldn t get it because there was one person on duty

had dinner on the bar food was good

the staff were very helpful assisting with early check in and arranging a cot for our baby.

good location near heathrow. plenty of parking. large room and comfortable beds. good wifi.

the spa was a bit small for the size of the hotel

breakfast free local bus

d not a great choice for kids)

dinner exceeded expectations and kids menu was a hit for my two

enthusiastic staff, free parking, free wifi.

good price, comfortable , nice, clean with free parking

enthusiastic staff, free parking, free wifi.

our priorities were free parking and easy journey to the airport

friendly welcome, proximity to heathrow, parking, very clean, and good price.

charge 10 pounds for early check in they are not in airport t5 must take the bus to go there it's not free shuttle but 9

the room was spacious, clean, with tea and coffee making facilities, and good wifi

comfortable and big a room. was warm. nice breakfast. clean.

and then my laundry which i left in the bathroom they all got soaked and

ds free) 10 - taxi was quoted as 25 one

pool, jacuzzi, sauna, gym facilities are very good

i made full use of the pool, sauna, and steam room, and everything was clean, well-maintained, and incredibly relaxing

lack of choice on room service after 10pm

om service) but we were not offered the service right away instead i needed to call and they took

pool was a little over chlorinated

ndwiches) wasn t worth the money, ordered a latte and hot

lady at check in accommodated my request for a room in the main building where the wifi and cell phone reception is better

location, plenty of free parking and a great spa definitely enjoyed using the facilities

free wifi advertised but barely reached the

16 tray charge for room service

they sorted out my late check out quickly and the parking was convenient

swimming opening at 4pm .. not obvious when booking , kids very annoyed

pool and pool bar

ad to cala d or for more action) -food quite

staff very helpful also have a great sports bar a starbucks and restaurant at the

stayed for three nights, room was fine and the bed was comfortable and the room was clean, free wifi was great and easy transfer from and to the airport

they helped me with print outs, wifi connection and taxi booking

there was room service and the food was pretty good

staff at reception and room service were friendly and helpful

supposed to be 24hr room service oh sandwich and ice

room and facilities were very clean. good price for a hotel near heathrow. good wifi connection.

they've got free wifi and parking that's so off the charts, it's not just off the street, it's off the planet

the wifi was perfect and enabled me to catch up with all the matches i missed in wimbledon so very

the gym was nicely setup - just need to remember to stock it with water

location on the bus route from heathrow; early check in

laundry services

location perfect for early check in at heathrow

close to airport, great gym - small but all brand new equipment, comfortable, good restaurants.

wifi did not allow me to work at 22:30 and tried again at midnight

no room service

we requested a late check out and got it free of charge

the world, staying in ibis hotels in multiple countries is always a blessing you know you have wifi, bathrooms, service and the room is always in good

the restaurant and bar were closed for food and drink but room service was provided

pounds for an early check in

got late check out (at no cost

having travelled from north of england it fulfilled my requirement of a stress free prelude to early check in

the inside of the kettle in room looked like it had seen better days, no bar open being refurbished

they were doing renovations. no restaurant or bar open

hotel being refurbished which we were not aware of , no bar or food available.

very little in the way of facilities ie no bar or restaraunt

it was unfortunate not to have use of the bar and dining areas while they await a refurb.

pool was handy great for the kids

they were so kind and even offered kids pizza on thursday

we had a drink and nachos at the bar and the lady that served us has the best customer service i've ever received

really made my kids feel special and really firendly staff, great breakfast.

very limited room service menu choices.

wifi didn't work too well in our room

the wifi in the room was so unstable i could not access my emails let alone do anything else on the

very friendly staff serving breakfast, & location is highly desirable

friendly staff lovely room great breakfast excellent location

the reception and bar area are both welcoming spaces

breakfast could have been better, order was wrong twice but they did not charge us for it

went for wedding anniversary with kids

welcoming staff, from the porter to reception to the breakfast crew

the room service could have been better

wifi in my room poor but reliably good in the library

the welcome from the irish guy that was also serving at the pub bar was very friendly and personable

lovely bar to end the night

good wifi & tv

the room, the bar the staff the location and the locals were all very welcoming

we had an amazing sunday lunch in the bar before we checked in