comfy bed, free use of pool and amazing breakfast... even a nutri bullet.

liked just about everything, lovely comfortable bedroom, great bar and restaurant and ease of parking

gym was good, did want to use the pool but time did not allow, will book here again for sure

gym, pool, food was amazing indeed! very comfortable place.

the bedroom was a long walk from bar and reception.

wifi extremely poor, bottle of water for 3.95

do not provide room service at this time

the location to walton heath for the british masters golf event.

we ordered room service and were charged about 15 more than was on the menu

i was female travelling alone so room service would have been good

good wifi

the wifi was good which was useful

building, nice clean rooms, friendly staff, nice bar and restaurant

of parking, good wifi, comfortable room

good location, nearby pubs and restaurants, excellent wifi.

limited phone reception however the wifi is good and there is a phone in the room if needed.

hotel, excellent restaurant with super food, spa was lovely, nice bedrooms and helpful staff

great ambience. good parking. clean comfortable room. beautiful surroundings.

nice pool and spa to relax and price was very reasonable at 59 for a double room for the night

i didn't get to use the spa or pool facilities but they looked great

room was spacious, comfortable, and receptionist very accommodating including late check out with my young child

no problem parking our motorcycle close by

great for us as adults with wonderful service as well as really including and having fun with the kids, which they adored

good parking even though i came in after 19h00. bedroom and bathroom warm.

the toilets were as far away from the bar as a wetherspoons. ud83dude01

regular room service was suspended due to covid precautions, but the cleaning staff were attentive and

real coffee at breakfast is essential!

breakfast was very nice too

excellent location, reasonable price, great breakfast

choice for breakfast

lovely meals and bar area

wifi worked well and a bottle of water was waiting for us on arrival

the bar is very comfortable

great bar and restaurant with genuinely fantastic food

wifi in the whole place

was good, room service was very good, parking very good, access to hampton court & windsor castle reasonably

was good, room service was very good, parking very good, access to hampton court & windsor castle reasonably good

outstanding service - in particular casey in the restaurant, rodger at reception and slaw at breakfast were all incredibly helpful and professional

lots of parking

comfortable and quiet gym on site plenty of parking space

lido is a bit noisy with kids

comfort of the room and the reception area , bar area with open fire and restaurant

to close the bar early so our group couldn t get a drink - this was then rectified as somebody came over and

room service breakfast mixup was not tragic

the outdoor pool looked fantastic great location for box hill and for the golf course couldn t stay for breakfast or dinner, but menus looked

gym open 24/7! ud83dude42 breakfast fantastic. great location.

gym open 24/7! ud83dude42 breakfast fantastic. great location.

the room service information via the smart tv remote was too complex to use

gym even though a advertised with one on booking

the breakfast was excellent with a very varied choice

beautiful rooms, bar open til late. staff incredibly friendly and accommodating.

room service did not happen as the night staff didn t collect our card from the door

large comfy beds and room service

was told room service for drinks would be 7, which seemed steep so went to

uldn t get to a login screen) and the in-room info was lacking

wifi worked very well

the staff were extremely helpful and we had an excellent meal and breakfast

staff, food, setting, fixtures and fittings, atmosphere, ample parking, huge comfortable clean and quiet rooms

a real gem with a very convenient free parking lot

with an extremely comfortable bed, very lovely toiletries, water, tea & coffee as well as a good wifi connection

but it was hot even on the cool setting so i didn t think it was suitable to drink for me or my kids

of the waitresses/members of kitchen staff came over at 9:40am to inform us that she is turning the hot buffet off

is tight and the rear secure car park needs a few ev chargers

was unable to get food as the kitchen had been shut 2 days prior to my stay.

we ask for 2 plates for dinner were refused saying the kitchen is shut they can t help.

very poor wifi in our room.

even the bar tender was friendly and made us custom cocktails

enjoyed using the gym and gorgeous spa area daily

a recent stay the wifi went down which i know can happen but no-one on reception warned me and reception didn t

great gym

the room was very spacious and comfortable

wifi in our room was unusable

the bar manager jose was friendly & made me feel like the only guest despite being busy

might be good to have room service phone in room,

lovely grounds, ample parking - restaurant dinner menu was delicious, very good food and lovely, friendly staff - comfy

to pay for parking that i wasn t made aware of

breakfast was fabulous especially since i m dairy/gluten free

extra comfy beds, beautiful decor throughout and fantastic food at bar and restaurant

room service delivery charges

thought there was a swimming pool but the spa was just a jacuzzi

lack of staff and room service

hotel bar closed earlier than expected but didnt matter as due to location it was a 5 minute walk to a

e third time

bags of character, central location, really lovely helpful staff, free overnight parking, great wifi

wifi was free but did not work properly

couldn't connect to wifi on my phone.

lot of kids running around

room and bathroom were very clean, bed was cosy, a lot of choices for breakfast, room service quick and food still warm

nachos at the bar was very good

check in we asked for late check out and were given a complimentary checkout extension for one

lack of parking.

problem parking later in evening since h&s is a popular local as well

best hotel ever. great food and bar as well. will always return when travelling to london area.

the only thing i was a little upset about was the bar either downstairs or next door played the music far too loud between 7pm to 11pm which made it

good safe parking

location, plenty of parking

e below)

the food in the bar that evening was outstanding valve for the quality food

landlord and staff were amazing food was excellent dog friendly - in bar and rooms would stay again occasion was to celebrate the life of a well loved

bar drinks and restaurant food really very good

the only other room for improvement would be a fan or air-conditioning in the gym would have been nice as it got pretty warm in there, but this is a very small and minor grumble

good burger with a beer at the lovely terrace that you have where i worked due to nice wifi

gym could have been better

the gym was really not great!

is spacious, breakfast is good, bed is comfy having a cider from the bar and drink it in the

bar and room service closes early

friendly staff . clean spacious rooms . ample car parking . nice bar and restaurant

the room service, shower, bed, breakfast

wifi worked well

we ordered room service on the first night and thoroughly enjoyed the food

quiet, comfy bed, good wifi, bar food and gym. ideal for business travel

the glasses for the breakfast needed cleaning as they were all not properly washed

for a,work base and commute to london would welcome this,and also when finished a work out in the gym would like that as

tv in the room glitched on every channel and despite being a smart tv was not connected to the wifi

the gym was shut. we booked it because it had a gym.

a couple of things to keep the kids entertained would ve been nice so parents can enjoy a drink or two

room service i ordered was excellent, delivered beautifully and quickly

great location. nice setting. polite and friendly staff. good bank of ev chargers.

breakfast and eating facilities very

was disappointing that some other guests took parking spaces designated for ev charging when they were not in an ev vehicle

list of all your drinks for the room service , i would a have ordered more if i could see your full selection

we had room service for this

30 , but reception very kindly ordered room service full english for two , very helpful and efficient young lady called

24 hour room service

gym and pool facilities were good and restaurant very good

raight to outside), no room service or food service in pub after 9

the bar, the bathroom and bed and free parking

with rubbish disposal, thankfully we brought our own bags as we know what is like travelling with kids and a dog

parking is good food is good bedrooms are good not much else to say it s all good

lovely bar area sat in front

excellent bar and the garden was lovely to sit out in to enjoy a drink

would still stay again and very happy to recommend, you could say that the parking was a bit small but i had space when i arrived, after 10pm

parking on site, i had a king size bed which was very comfortable with nice fresh linen

the honesty bar is awesome and really shows the values of the hotel

comfortable clean rooms, lovely garden view, quiet, friendly staff, easy parking and a cute little honesty bar

no room service

can't fault anything about my stay this is my 2nd year staying with the kids i will be back next

have to stay in hotels, this is by far the best for price and added bonuses of free parking and breakfast

the carpet would have been loved by kids.

there were lots of activities for kids

liked the view and location. breakfast good and plentiful. free parking and wifi.

on the edge of epsom down's racecourse and golf course

nice room with a view, staff friendly and helpful plenty of parking, lovely restaurant opposite

really poor and ruined my one night away from the kids to relax and lie in

kids running around at breakfast. bloody nightmare

was made very welcome at the hotel and the food and bar manager went out of his way to

had a meal in the bar area and the food was excellent

we had contact with were great especially the 2

i found bed bugs and room service didn t clean up

parking is very difficult as no private carpark so if busy can be hard to get a space but to be

requested early check in and they were very accommodating and helpful

the wifi was not very good

ladies on the front desk were helpful when my key card to room stopped working and the breakfast server helped me find everything i needed

pool and gym great breakfast really good and staff really friendly

a huge thanks to sophie

no wifi as advertised room needed renovation a window was screwed shut on a very hot day

wifi - room smelt of cigarette smoke - bathroom had carpet in - no breakfast at the hotel as

no wifi as promised, no room clean as promised, no food facilities as promised

single bed that was ancient and uncomfortable, music from the bar so loud i could not sleep, the wifi was

is a little basic but the bed was very comfy , the shower was small but good and the wifi was very good

great choice for breakfast and everyone liked the food.

wifi in our room

variety on breakfast menu and perfect quality when served

troublesome and cranleigh as an area doesn t have any mobile network service, so rely on the wifi

music from the bar was transmitted through the building and so the room had the bass tones louder than in the bar

lovely owners who even made me breakfast to go

the gentleman behind the bar told us about the history of the building and was very interesting

bedroom was in converted barn so isolated from any disturbance from the bar area

ample parking, good wifi and the most beautiful garden and seating area

ntastic bacon sandwich

a perfect place for kids

everyone in our party enjoyed the superb leisure facilities, especially the spa, the manor golf course, the woodland walk trim trail, the pavilion, and the excellent facilities for young

a refurb as that s looking a little tired staff are very friendly and super efficient hotel bar staff were always the best so so efficient and chatty food in the restaurant could be better in

beautiful hotel with very friendly helpful staff. two very good golf courses and a nice spa.

golf courses make it a very beautiful site, although we are not golfers we were inspired to perhaps

bar area very cosy to enjoy a nice drink and some chippies

even the staff that were on the night before were an absolute joy at breakfast

helpful staff, ample parking and other amenities

could eat that club

nice that there s a bar too and noticed there was room service for breakfast in bed

brilliant staff and breakfast

also when signing into wifi kept dropping pins in facebook

the lights in the bar area were very bright

hich i barely use) because i couldnt press the

we did not have breakfast as decided to enjoy the lie in until checkout, and went for breakfast at cote over the

cosy, eclectic design to the room. great bar service and welcoming staff.

was able to park over the road , but would have liked it made more obvious that parking was on street parking

both dinner (best sea bass i have ever tasted) and breakfast (+) we then had breakfast in the morning (+)great breakfast (+)clean, good food brilliant breakfast. great staff (+)fantastic location excellent breakfast (+) the breakfast was superb (+) quality & quantity of inclusive breakfast equivalent to a 5* hotel (+)excellent value for money and the breakfast was great. (+)great room and an excellent breakfast (+) great rooms & delicious breakfast

room service was excellent and so was the pizza we ordered

wifi was a bit slow and the flower pot now has no dedicated parking.

buffet breakfast for our group was served hot and was very tasty

loved the balcony overlooking the golf course, the tea and coffee making facilities in the room, it was great there was also an iron

internet connection was an issue if couldn t get connected to the guest wifi.

pale ale from the golf club bar was flat and too cold - undrinkable

clean, comfortable, quiet, really friendly staff, good food and bar

comfortable hotel. nice staff. food good. wifi adequate. good parking on site.

was perfect from parking the car ,plenty of space to the room and food staff were very professional, friendly and

no veggie sausages. poor toilet flush. wifi kept disconnecting.

helpful staff good position with parking and wifi

ate in the bar in the evening because there was a wedding in the restaurant, menu a bit limited

staff so polite plus a nice little gym, bar/bistro area very pleasant, good parking & location

no service charge for room service.

the wifi was not easy to get into

the hotel wifi doesnt work properly

all staff especially the manager was very nice and even made us a full english breakfast after being late getting up

the pricing of the food on the bar and breakfast menus was slightly over the top but the quality of the food almost made up for

wifi has improved

the menu looked far better than it had previously, the bar had been partially modernised

however their parking so close to the main entrance to the block made access to the main entrance awkward when

quiet peaceful easy n quick check in friendly staff nice parking facilities

early check in given, bowling opposite at hollywood bowl was great fun and you could walk there

parking food

the bar was well stocked & if a cocktail wasn t on the menu they would make it for you

wifi very good and the little extra touches in the room were brilliant

breakfast is wonderful

i was advised of a tray charge of 4 which seemed excessive for room service

no room service even covid almost end and they could do that in a safe manner

were on a night out in the bar downstairs, so perfect location for our trip

wifi didn t work and staff were not interested in fixing it

night bar also comes handy for saturday night

bar service was very, very, slow, we waited for 20 minutes for a pre dinner drink but had to leave

also the connection to the wifi was spotty because of the room location most of the time there was no connection

st a skylight) and somewhat dangerous laddered steps to single mattresses on the floor for kids

30am so we had to make an additional trip downstairs to reactivitate it with the kids

staff were very friendly and accommodating and arranged an early check in for us

friendly and helpful good cleanliness outside patio and gardens was great evening food was good kids room was great and nice

welcoming, clean, happy pleasant helpful staff, great bar and restaurant and location.

being a pub/hotel, the bar ran out of several key ingredients for a cocktail, which was disappointing as this was for the

not enough gf options on the main menu,maybe a separate menu for more basic bar type food.

but i called room service and they brought everything we needed straight away

for an evening meal it seemed that staff were under pressure a there was only two working busy bar and restaurant

fact that i had no service or couldnt get wifi on my ohone and also it should be free they expected me to pay and i paid extra to get a room

delivered what what we wanted , and more. evening meal in the bar was excellent, and good value.

staff were really helpful, allowed our request of an early check in to be granted

no wifi

50, absolutely brilliant, and the bar prices were really reasonable too

wifi very weak

nagement did say they'd requested it be seen to)

wifi wasn t working

a good strong shower and excellent wifi