the wifi could have been a bit quicker.

the little kitchen area was handy to make tea

great location. nice and old building. great parking

the breakfast was good, and the free parking was a great bonus

room had kitchen extractor fan outside and was noisy

grounds room comfortable bed comfortable with clean and fresh bedding and towels parking and wifi free and

wifi not working

the wifi was good and strong, nice tv nice and warm in the room

not enough parking for the garden suits

breakfast was yummy and the staff both at reception and in the bar were really lovely and so

breakfast is what you would expect for a continental breakfast

the staff was amazing,and the breakfast was just the perfect selection

breakfast good. location excellent

service and arrogant staffs they dont have any room service or housekeeping service other than their reoutine morning cleaning we stayed for 5

was able to get early check in, good location

man on reception said yes at cost of 30 for early check in so not to come back too soon

very comfortable rooms. bar and restaurant clean and comfortable.

two ladies on check in were very helpful with advise on getting to wembley and allowed us early check in which was very appreciated

the bar staff where also very accommodating helping me out with a bottle opener and buckets of ice for

great hotel bar and friendly staff

great location, friendly staff and nice gym.

excellent location, clean rooms, well stocked bar that is open late

the hotels fault but there was someone who was adamant on making as much noise in the mini gym at like

i requested early check in in my initial booking and they were able to accommodate this which was great, this

let us check in an hour early and gave us complimentary late check out.

comfortable bed, air conditioning, friendly staff, good breakfast

junction station is a few minutes walk away, the rooms were clean and the staff are helpful, the breakfast has a really nice variety of options

saied was very helpful in organizing our early check in

breakfast was included in the price and free wifi

the bar was even open till late on a sunday

helpful staff. good facilities. pool could do with a larger changing room for the swimming pool

plenty to do, gym, swimming pool etc

lounge menu was a little expensive compared to the kids menu for the same size meal

we used a local park parking service and they drove us in

the sauna and spa are out of action and there wasn t any water in the gym each day i was there

stay nice room clean hotel lesiure side of hotel is great decent sized pool and the gym has good equipment location is great for visiting the harry potter tour

has an indoor pool which is also an added bonus

ordered room service, the breakfast arrived cold/lukewarm

we had access to the leisure pool with jacuzzi and spa for no extra costs

big room , clean pool

comfortable beds, location, early check in, free parking.

free wifi

room service was quick and the waiter was incredibly polite

i asked them to put outside door as kids were

i asked them to put outside door as kids were

comfort of room and excellent breakfast

super family holiday lots of activities for kids

loved the pool area and the beach for toddler to play

poor choice of restaurants bar food and drink was appalling.

went to the spa, booked madhu s and had the pool bbq during the day

not open except for holidays as mentioned above -sometimes being forced to navigate around the golf course when walking back from our nature walks -we were in the west wing ground floor which is

very nice room, access to the swimming pool which is lovely

great room and bed, and pool and gym added

gym and pool facilities are incredible, so good i joined a village gym near home the next day and cancelled

wifi 100% better

swimming pool hours for children

great wifi

friendly and helpful staff, appreciated an early check in, complementary drink

evening meal and breakfast were first class

always a happy, friendly encounter at the bar for a drink or two as well

about 20 mins walk to tube station, local shops and restaurants but food in onsite bar and restaurant adequate, tasty and prompt

shower. no noisy kids outside.

kids shouting outside the room up until 11

added bonuses were the free wifi and free parking, cant go wrong

we went there as family, my kids room was in floor 2 why me and my husband was in floor 1 .

was really wonderful, simple, warm and very friendly no hassle for parking was really good

best hookah bar in london right in your backyard, a bit noisy

also the bar and restaurant downstairs is exquisite and sincerely underrated i had a great night

did request an early check in and was really helpful and room was ready .

little jem with a beautiful garden bar at the back, loved staying here

the bar and restaurant are truly amazing

the bar was closed

when i was told room service was not available, and the night staff can't speak correct english.

the bar food was exceptional

wifi kept dropping in and out but it was a small annoyance rather than anything of magnitude.

the second night the next door room were continually shouting at each other, kids screaming and doors banging until 4am started again at 6

location was exceptional. liked the gym and pond and the area very unique.

of champagne which was lovely, i am afraid we missed breakfast on both mornings but we did order room service which was lovely, staff were really friendly and helpful, rooms excellent i cannot

called the hotel ahead to see if we could watch the rugby in thec bar (bit of a walk to nearest pub (+) dinner in bar was nice and menu for restaurant looked good (+) nice bar and very good breakfast (+)in the grosvenor suite which was huge and so comfortable - we arrived late evening so had a bar meal which was excellent - all the staff were extremely helpful and very pleasant - would (-) the food in the bar was expensive although it was good quality, portions were small (-)we returned to the hotel after a concert at wembley at around 10:30pm and the bar was closed (+)food, the bar, the room and the staff (-)hotel bar could have been open for longer (+)to go back; the spanish girl on receptionist was beautiful so polite and helpful, the terrace and bar area were first class

no gym, not a large variety for breakfast

room service meal was generous size and delicious

witnessing some visitors/ customers in the bar being very rude to the staff team .

wifi did not work

breakfast was excellent with quality food

very accommodating with an early check in so we could get to a funeral

free parking on site

loads of parking

no wifi in lodge

rm 46 was noisy as i had a rugby team in every room next door! wifi was weak

20 minutes to get through to room service, the phone just kept ringing, i nearly gave up

great parking, too

home from home experience sue from harry s bar was lovely nothing was to much trouble for

would be adding some better pictures to showcase the really lovely garden, dining room and bar area

staff, excellent location, comfortable bed, excellent shower, free good parking

beds were comfy and had a tv and free wifi which is ++

parking was a little tight but managed ok, location to harry potter studios was perfect 5mins in

we wont get wifi inside room no body wash or hair wash inside

were great it was very comfortable lovely bar great outdoor space very convenient for wembley

tucking my daughters baby in bed to the cook going out of his way to make us feel welcome, bar staff friendly all staff went out their way to go the extra mile for us, very clean and not too

wifi wasn't working very well.

the bar had great food, the staff are really friendly & accommodating & the beds were so comfy

the food was good for dinner , lunch and breakfast

wonderful bar and food

very spacious lounge area, bedroom was comfortable and wifi good.

who greeted us at breakfast was pleasant enough and told us we could sit anywhere we liked

clean, modern. fabulous shower! excellent breakfast. good wifi

has a bar but did not use it

early check in (more than 1 hour) was really nice and overall no problems at all except for a laud (*)i like the early check in time. (+)fab location for the theatre, early check in, free parking, great staff! (*)again the reception staff were excellent, and facilitated an early check in, as i was leaving early the next day (+)early check in nice staff great location (*)reception staff were very helpful in facilitating an early check in. excellent service. (*) i had requested an early check in, i appreciate it cannot be guaranteed, but it was denied (+)very relaxed about early check in. (+)very accommodating with an early check in, staff were lovely.

the wifi could have been better but it was fine!

big family room,more space for kids to play in the room

after a full day in central london we would head to the designer outlet for a meal with the kids

bar wasn t open during our stay and the restaurant did not serve food apart from breakfast

wifi wasn't working

ick)

the wifi wasn t strong enough to use on playstation we had brought down to use

kids loved

gym was small but adequate

carpet was a bit dirty and wifi could be better.

location was perfect for sse arena and the room was fantastic with 2 kids with me.

but they have laundry service

the kids loved the daily mini pancakes for breakfast.

quiet country location, nice bar and restaurant area traditional menu, i had a very tasty and well cooked fish and chips in the

the hotel restaurant and bar are both tasteful decorated, great relaxing welcoming feeling.

staff excellent restaurant and bar room was clean and large comfortable bed a great nights sleep breakfast was very good a little

very nice hotel nice rooms and a nice bar and restaurant and very nice staff a very well run hotel in a very quiet area a little gem in

room service

nice location shops and food nearby. staff are fantastic and so is the room service.

really nice room service. not overly expensive. great pool/steamroom/sauna.

the bed was super comfy and the staff were so friendly. pool and spa were amazing.

my 3 (well behaved) kids are tall and almost 16 years old, the water is 1,20m deep, one child is 1,84 m (+)so near to wembley stadium. so thoughtful with little gifts for the kids. (+)really good with a great range, omelettes made to order and even had a pancake maker which the kids loved (-)to keep towels close to the shower, no locks available for the lockers, it was noisy and full of kids, no shower gel (*)good breakfast , friendly staff . great location as shops nearby . kids loved the pool . (-) not the best nights sleep ima bed with 2 kids (-) the swimming pool is small and has kids lessons in so it was difficult to swim (-) the spa was filthy and teeming with kids most of the time (not relaxing

there is a restaurant and bar on floor 3, both nice and a rooftop bar on floor 9, which was excellent

there is no room service and the basic essentials cost extra

always on their phones and gym was not worth dedicating a room to it

was still super ok the only thing i didn't agree with was the very expensive bar drinks i paid 50 pounds for 6

room service and whilst meal and dessert good some condiments on tray should have been provided -

duvets were pretty thin so i was sometimes cold at night, and the wifi kept cutting out.

were incredibly helpful couldn t do enough for you, food was excellent bar service was excellent, good location and very good

lovely rooms and dining bar area.

great food and very comfy rooms with convenient parking.

room and breakfast were great, as was the bar where my daughter and i met family in the evening

hotel has it s parking and also breakfast was perfect

plenty of free parking, rooms are a good size and the wifi works well

fantastic breakfast, lots of choices.

parking, bar and restaurant so great meet friends

the room was spotless clean after the room service

we had opportunity for early check in as well

couldn t get on the wifi

lovely comfy room with a fantastic bar and restaurant.

there is no mobile signal in the area which is a pain. the wifi is also slow.

parking on site, friendliness of staff

nice parking and beautiful park in front a real good pub

hotel was very clean, great room service, amazing coffee stand in the room, very comfortable beds and stuffs in the room

are room was well situated next to the gym which my partner couldn t fault

good gym by normal hotel standards

close to brunel where my kids are

breakfast was ok, but not a lot of options, and the stuff, is helping in the buffet

a nice way)

breakfast..staff looked really confused and mixed up orders.

one of the bar staff had an attitude

room, bed, room service dinner and free room service cooked breakfast were all of excellent quality and

to find, decent car park, secure rooms, good room service, comfortable room, espresso machine and fresh real milk

nice food, friendly staff, good parking

the staff was fantastic and breakfast was good

breakfast was amazing

place to stay clean rooms awesome breakfast the outside areas for eating and drinking were outstanding felt like being abroad great

great parking, food was good.rooms comfy,breakfast very tasty.

good breakfast/wifi was good and easy to access

- location of the hotel - security systems - compact but functional rooms - good wifi

staff are very accommodating. comfy beds. good selection at breakfast

wifi log in is a complete and utter pain

very helpful staff and well equipped rooms which were comfortable. good bar service .

7 and 5 year old loved the pool

room service spot on food amazing even had gluten free options for myself spoke to the restaurant

comfortable bed in a pleasant enough room - plenty of parking, friendly staff, good wifi and a nice breakfast

the spa and gym facilities were good and it was overall a very pleasant stay

spa facilities , swimming pool and sauna were excellent

in general very nice and comfy and kids friendly

wifi wasn't great and could do with better pillows

the breakfast buffet was great - lots of choice, everything was fresh and tasty and my kids especially loved being able to make their own fresh waffles

the breakfast is buffet style hot english and waffles for the kids

lovely room. lovely breakfast. spotlessly clean couldn t fault our night here. thank you

would have liked room service but it wasn t an option and so we ordered at the bar and brought it back to our room

breakfast amazing

this was a great start and once i had explored the facilities which included a gym and pool i was out for dinner

gym to small

everywhere i have stayed we always get complimentary late check out due to having kids its not always easy, but here they were charging

only thing i wish breakfast finished at 10am as not all customers just want mega early start

cooked english breakfast was really good

17

breakfast was great though it seemed to run out too quickly and there was a bit of a wait.

the selection of breakfast was great, we could not fault the food quality or selection

the hotel runs an eco friendly system, impressed that they support and reward this comfortable bar area, reasonably priced great tube access

gym was also nice and quiet, not packed at all

room service was excellent, and the food was absolutely delicious

the bar could have been open

there was a problem of wifi in the 6th floor and didn't repair for 4 days

beautiful property and gardens stylish and spacious rooms amazing spa great bar excellent

my spa treatment was the best treatment i have ever had, and ruby took great care of me

amazing spa and outdoor pool

gym facikities were amazing, as was the spa

was fantastic, and we were lucky enough to have great weather, allowing us to enjoy the outdoor pool as well

breakfast, good food all round, nice bar area

welcoming and plenty of parking , rooms were immaculate

stayed at external lodge , great room , parking and food

free parking, friendly staff, breakfast included, warm cosy interior design room, with en-suite walk-in

the other issue was the sporadic nature of the wifi

staff allowed us a late check out at noon as opposed to 11 free of charge

free parking

breakfast was a great portion and it's very quiet don't get disturbed

reat price plenty of parking

10 mins walking from piccadilly line, free car park for customers, all you need for kids and babies

food was below standard room was tired & dated facilities was minimal bathroom was dirty smell in room service did not meet with my

came in with my two kids 1 and 2 year old and they gave me a tall bank bed

super friendly staff. comfortable room. easy parking. great value.

no wi-fi, no restaurant, no laundry, no room service , no kitchen

room service