plenty on-site parking and good strong wifi

no room service

refurbishment is very good location and parking

limited parking, but is controlled carefully.

inside bar area was lacking, mostly restaurant eating

the spa was perfect for a quick break while the children enjoyed an hour at the incredible kids club which was packed full of fun activities the best part of our stay would definitely be the

only thing if you love the gym it is very small but otherwise it s perfect

spa is tiny and the gym more a fitness centre

the kids loved the events

breakfast options were very limited, especially for a property of this level the buffet was quite

served us at breakfast, lovely lady, even gave me a hug when we were leaving ud83eudd70 the bar guys all friendly & helpful, forgot their names but credit to all the lovely staff at this

easter activities for kids, lovely live music accompanying dinner and well maintained swimming pool and facilities

loved the hotel, calmness and facilities.. spa was excellent

the hotel grounds were beautiful and the staff were very welcoming and great with the kids

i don't think large groups of children should be allowed in the bar area.

on the patio, sipping a beer watching the kids run around the garden after a very hectic

the grounds and gardens are stunning with large checkers and snakes and ladders to amuse kids

large bathroom, practical with kids

vibe of the hotel and bar area, we attended an event at cowarth park in the evening so came back after and had a drink in

kids love every bit of the bedroom big bed bathroom and tvs and me and my wife enjoyed the stay too

breakfast room service did not arrive on time which made us rush a little as we had to leave for an

the staff, the grounds, the breakfast, the pool

spa / pool was closed as winter

grounds, pool and dining

swimming pool and having pre-dinner drinks outside on the beautiful terrace overlooking the gardens

great family hotel! loved the facilities including the pool, outside spaces and restaurants

we attended the pro-am at wentworth and after a full on day of walking 36 holes of golf - we fancied eating in our room

spacious,lots of car parking,lovely staff,clean,5 stars from us

the gym isn t ventilated very well

close to wentworth golf club

made 4 50 year olds feel like school kids

lots of car parking space inc little forest walk

made 4 50 year olds feel like school kids

i am a golf enthusiast so we stayed in part to go to the bmw pro tournament at wentworth and would

there is any criticism, it would be the spa facilities

the spa facilities are amazing

the spa and pool were also excellent with above average facilities

really good, facility's really good, spa, pool & gym really good

lady at check in accommodated my request for a room in the main building where the wifi and cell phone reception is better

the wifi was not working during my visit

not get wifi to connect to internet

location, free parking, nice rooms

plenty of free parking space

clean friendly good breakfast room service

clean room, quick check in, free parking, didnt have any of the food but looked good.

loves the easy early check in all staff very polite

was very accommodating to all of the kids and helped find medical care for a sick little one

nice vibe at the bar area and friendly staff

good, free parking in large car park adjacent river, good wifi reception, food simple but tasty

it was a great place and even the kids love it

a where i'm from) which was nice and very enjoyable

nice that there s a bar too and noticed there was room service for breakfast in bed

could eat that club sandwich every day); breakfast was equally delicious - great selection of fruits, cheeses etc and the cooked breakfast

even the staff that were on the night before were an absolute joy at breakfast

parking safe and easy, bed spotlessly clean and comfy

the wifi in the room was so unstable i could not access my emails let alone do anything else on the

the reception and bar area are both welcoming spaces

no problem with tv reception, and reasonably good wifi speed

the room was comfortable and breakfast was delicious

we ordered room service and it was very fast delivered

very good location, clean, friendly staff as well as a late check out.

the room, the bar the staff the location and the locals were all very welcoming

lovely bar staff

was grand walk to office and restaurant table to put laptop on easy to use lights wifi worked fine windows opened hook to put jacket

had some issue with wifi, but it was fixed as soon as it was possible

i'm not a breakfast person but what i saw and had, everything was

location, great reasonably priced parking, friendly and very helpful staff free wifi and bar with tv for world cup,

staff are friendly and we got a late check out

lounge area and bar facility

the bar in the lobby was nice

unfortunately the bedrooms are small so if you have kids you may have to book two

excellent facilities and breakfast.

service, food , breakfast

hotel, bar and restaurant really

as usual no such thing as good free wifi.

bar, very nice restaurant, food excellent, would highly recommend this hotel delicious cocktails room service for breakfast was a very nice

the bar was really well decorated and the staff were very attentive

very comfortable. perfect location. responsive room service if any issues. good restaurant.

the later checkout time was also helpful and allowed me to come back and shower post race without

bit pricey at the bar but it is windsor which is expensive anyway

room service was extremely disappointing.

other staff were quite blunt especially other concierge and bar staff but dean was your reprieve and saviour for my scores

we were accommodated with late check out and were able to store luggage there for a few hours after check out

room was right next to the room for housekeeping carts and room service staff

lovely big rooms. very clean, as if new. loved the downstairs bar and staff all very friendly.

hotel being refurbished which we were not aware of , no bar or food available.

would have been nice for the bar to be open, but it has no effect on the stay we had.

no bar or restaurant but plenty within walking distance. woken at 1am by laundry van.

it was unfortunate not to have use of the bar and dining areas while they await a refurb.

was excellent for the train to twickenham and windsor, free parking, early check in, beds as requested and a good pub and a costa coffee 1 minute walk away

the low cocktail style tables for breakfast in the dining room, due to the many guests.

jacuzzi , gym and spa.

it would be great if the gym opened earlier than 7am for early-birds.

breakfast was lovely, my 9 year old daughter loved the pancake machine

both deserve a shout out , as do the gym/ spa operatives we came away very refreshed and relaxed

wifi was pretty poor, but i was only there for one night.

wifi signal was slightly weak

wifi wasn t consistent.

staff really friendly and helpful. nice bar and food was good. really enjoyed the breakfast.

the wifi isn t great but i wouldn t say that s a reason to not stay

strong wifi

the staff were lovely and the breakfast spot on

the phones were not working so when we tried to call for room service, nothing

turns out the hotel take your bank details incase you have any room service, i didn t feel comfortable with this process

great relaxing bar area

the wifi worked a treat you get a timed connection, but we were able to stream video content easily

the garden games for kids were a lovely touch

were really kind and helpful and upgraded our room to a fabulous suite which was ideal for the kids

plenty free parking

stayed here for two nights with my husband and two young kids aged 5 and 3

room service breakfast was very bad cold burnt toast , cold coffee, warm jam would not tecommend

the pool is basically a massive jacuzzi, there was a good steam room and a sauna also

also poor quality dinner menu - and no kids food- waitress very accommodating and helpful

also poor quality dinner menu - and no kids food- waitress very accommodating and helpful

excellent food at the mezzanine, wonderful healthy menu for kids

heaps of drink options in the kitchen, spotless bathroom with a powerful shower and the condition of everything was very high

also loved being able to just walk down to the bar and grab a pint of beer

close to airport and early check in

cosy bar area to eat and

we arrived late at night and the cook did not close the kitchen so that we would enjoy some dinner

rgot to get her name) was so warm & welcoming when i ordered my room service

the restaurant when i arrived

i told the bar staff but they were disinterested

i hadn't realised there was a bar and restaurant so we had eaten elsewhere so can't comment on that

great bar & restaurant

staff very helpful. great value for money. kids happy : xbox!

staff very friendly and good with kids

quite nice especially the sausages

early check in, easy transport from the airport, proximity with windsor

which is what we used to get to emirates stadium, great friendly staff, nice atmosphere in the bar and we had a nice cooked breakfast in the morning, beds were super comfy and the room and

there is also decent wifi and secure gated parking, which you can access easily with a fob on your key

wifi

wifi and electricity went out

free wifi

parking was tight as other guest parked really badly taking up too much room.

really made my kids feel special and really firendly staff, great breakfast.

polite, professional and very friendly room size was terrific room service very

thing was fine except a mix up with room service for breakfast we onlyr eceived one breakfast 13 was suposed to be put back on my

from the warm welcome in every department to the extra comfy beds, spacey bedroom and facilities, kids welcome activity and delicious breakfast

ooked fantastic) or the gazebo area

room and facilities were very clean. good price for a hotel near heathrow. good wifi connection.

they've got free wifi and parking that's so off the charts, it's not just off the street, it's off the planet

the wifi was perfect and enabled me to catch up with all the matches i missed in wimbledon so very

no wifi when i was there... i m sure it s fixed now

also you can request an early check in which we did

in addition i was disappointed that even though room service was available, when i wanted a full english breakfast to be brought

the bar snacks

excellent - can t complain for the price inc free parking

gym was even better than expected

we had hoped for croissants for the kids

my kids are sleeping on the floor thanks to your broken system and this uncaring hotel

ermal suite i

hours) after the spa closes

tv with you plenty of channels, fast wifi, hairdryer

good breakfast and super service

we had room service, staff delivered the food in a good time, she was smiling and happy, and again felt

i had a nice relaxed stay.. had a few nights and was nice to have the gym

kids buffet choices were restricted to fish fingers and chicken nuggets

although room service wasn t possible extra milk and teabag sachets were waiting outside of the room each

comfortable place to stay room service available which is a bonus while dining areas are closed due to current restrictions

that the room service menu was not more extensive and didn t have healthy options for

always, good size room and prompt room service, good location and would like to thank all the staff, from reception to house keeping

they welcomed us at our late night arrival and their bar was open even later

i thought the spa would have a swimming pool

spa was amazing although busy as glorious weather, evening meal was delicious and proximity to

which is unacceptable considering the not inconsiderable cost of the room overlooking the laundry hold

parking was 14

restaurant and room service prices are extremely high.

also, parking and wifi might not always be free

have done with a phone in room to call reception- didn t know how to order room service or if there was a room service

room, bar & spa were excellent

kids had to leave pool at 7pm

kids had to leave pool at 7pm

everything gareth in the bar absolute gentleman who could not do enough for us

breakfast - would have preferred relaxing room service breakfast the next time

friendly and helpful although when we checked in we weren't told about the leisure facilities or wifi, it was only hearing another member of staff telling another gentleman checking in that gave

nice spa and swimming pool, well equipped gym

we loved the boat hire, free golf, bikes, gym and pool

good safe parking

late check out was accommodated

last but not least the young man who worked behind the bar on both evenings, who served us our drinks with a huge smile and pleasant conversation - thank

wifi did not work and unfortunately the room was freezing cold

beautiful barthroom and top quality towels and bed linen

sometimes the wifi required to open 'www.google.co.uk' web page to work properly.

like the late check out... i love the soft bed..

good breakfast (paid extra at the hotel, bonus kids ate

the wifi was free and fast and the soundproofing was excellent

no possibly for early check in despite early check out. had to pay extra to access the room.

kids eat free too

one niggle and that's the free wifi was exceptionally slow which meant there were some business applications that i was unable to

cooked parts of the breakfast were cold.

why charge for early check in

parking charges and early check in

i got complimentary late check out as well

everything was so perfect the room service, the prices

room service was good and very happy with the fee for a late check out

grateful for the later check-out and free parking

room, good breakfast with choices of good quality

good probably the best local spa near heathrow slough recommended highly extremely cheap hor facilities

overall the suite was amazing, staff incredibly helpful and friendly and the breakfast was lovely too

good staff breakfast excellent

is just as it is on the website every think was fantastic the kids love it definitely will go back

wifi was poor and next morning it stopped working at all.

fish fingers in my fish finger sandwich were cheap ones ud83dude48 the kids pizza was lovely

very good breakfast and late check out

easy to find, check in was smooth, nice bar and breakfast. comfy room.

the reception and bar staff were friendly and efficient

well geared up for kids

comfortable room. very near the train station. breakfast was nice. gym was good.

that the fire alarm went off at 2am in the night for no good reason, we had to exit with small kids, apparently it has happened a few

the apartment was perfect as it enable us to close the door and have 2 separate areas for the kids to settle and fall

room and restaurant area a la carte bar food was lovely

on/off switch was in kitchen and not by door

excellent location for heathrow terminal 5. late check out was much appreciated.

great location when traveling with kids

restaurant was closed, but the bar meal was delicious, and very well presented

to get an early check in and late check out

check in, quite room late check out, shuttle bus to and from hotel to airport, tea and coffee with biscuit, good

at reception looked after us so well, she was able to offer us an early check in which was much appreciated after a long haul

the food was good in both restaurants and we enjoyed the bar in the evening

close to terminal 4, i was traveling by myself with two small kids

wifi excellent

doesn't have a swimming pool and kids' play zone

prices in the bar and restaurant is pricey but also with prestige

were traveling with kids and requested for bathroom with bathtubs

received a late check out due to joining the loyalty program

would be nice if they can provide a play area for young kids

clean, good food and kids friendly

was smooth and friendly, and the room service was excellent throughout our stay

asked for a late check out and not a problem, we were flying from t2 so couldn't get any closer other than

room service was very expensive.

excellent gym

scarred by a fire drill after seeking a late check out

visitors noise all hours of the night staff didn t answer at reception or room service at

great pool and good little gym!

the swimming pool & gym fantastic & the stuff are very friendly & polite really enjoyed my stay

staff very helpful. room excellent breakfast great x

facilities room service the staff except check in lady at reception was exceptional the decor

- comfortable bed and clean environment 2 - free and strong wifi 3 - help full staff

new clean rooms. modern decor and good wifi.

good wifi comfortable bed close to the airport good bus service

i arrived late so took a meal in the room via room service, it was quick to arrive and was very tasty

clean and comfortable, had a very good restaurant with a good selection, fair prices and good room service

location is fantastic too as was the very late check out we were able to have

room service meal was a good sized serving and good quality. excellent vfm.

early from a flight and had to pay 60 extra to get a early check in

the hotel also operates a 24 hour gym, which is wonderful for those who enjoy working out at ungodly hours

i stayed for 2 nights with my husband and 3 young kids

bar food really great choice and again brilliant value

good traditional pub with adequate facilities, close to town centre and good parking

stayed in 3 different rooms, all was clean and tidy, beds comfy, plus if you want to eat in the bar you get 20% off

paid for 2 nights it ticked all the boxes we needed plus there is an electric car charger in the parking area by the community centre

lovely pub good food ideal for contractors with plenty of parking for big van's

excellent breakfast choice

creaky floorboards in the room, the room phone didn't work, there weren't any room service menus in the room, the toilet flusher was broken, charged my credit card twice

room service was great, free parking and facilities were amazing

arrived when it was dark - i found the signage to reception/car parking hard to see and decipher

quiet, comfy bed, good wifi, bar food and gym. ideal for business travel

room service meal not piping hot

there was no obvious wifi

fantastic location and loved the pool and the gym

park from hotel is a fitness facility with a good size swimming pool for lengths , small weights gym on ground floor and small cardio room upstairs

staff were excellent and gave us an early check in

breakfast, early check in and free coupons for drinks

early check in, large room, close to airport, great breakfast, fast service

and room service were superb, clean and large and extremely comfortable

in holiday inn bar which is affiliated to the hotel are way too high - as much as it is london these prices need

the gym is great, there's a laundry is a brilliant idea, the breakfast is amazing and the lounge spaces

hotel is brand new very clean and the food and breakfast is amazing

great to have access to the gym prior to a long flight

the breakfast is wonderful and plentiful, offering a rich variety to start the day

there was even a little gift pack for kids

very kids friendly. the staff were amazing. the location is wonderful.

the restaurant & bar team were very kind as they made me a special light supper as i wanted just to have some food

hotel and lovely grounds very clean and comfortable exceptionally good breakfast friendly staff a lovely

it s an excellent property- would be nice if they had a pool / gym / spa!

the fault was down to the waiter not writing the order down, the kitchen didn't get the correct order

the included breakfast was generous and delicious and we also paid for an afternoon tea just to soak up more of

checking in i mentioned to the lady at the bar stating that i had spoken to someone at the pub to have a later check out for our room and she

had no issues at all, room was comfortable, parking was easy and the staff were great

lady at breakfast was jean watts at 86 years old what a star cant wait to get back staff great very helpful

was really nice to get up and have a decent breakfast before making our journey to scotland

great room for the price. friendly staff and great breakfast in the morning.