room did not have soap, hand towels, laundry bag

had coffee pods but no coffee maker in the room. no hairdryer or laundry bag.

we had to wait for laundry to get finished

heated pool!

convenient location, pet friendly, good breakfast.

beds were comfortable and there is ample parking

1130pm someone in our hall kept letting door slam at least 7 times and this morning at 730am kids running and

kids loved the pool

was wonderful, kids loved the warm cookies

this is a slow hotel so if you like action and conversation at the bar this is not for you.

the outside garbages emptied more regularly to prevent trash over spill & pet bags provided

pool, gym and ping pong table. spacious rooms.

the service in the bar was almost non-existent

like our stay in this hotel very nice people good service but the only think i don't like it the pool was cold

were sad that the restaurant and bar area was closed, but understand because of covid

i guess you have to bring your own clothes washing detergent if you're going to use their laundry facility

walking through laundry room to go up the stairs.

in room above the laundry room and air conditioning couldn't keep up with the heat from the laundry

great customer service, great with accommodations for your stay, free breakfast 6am-9am.

free (nice) breakfast free wifi free parking quiet place very clean

how the pool schedule is set up

the pool was amazing and i like how the fitness room is open 24 hours

well maintained, clean. pool and spa in great shape.

to many unattended kids in pool

well maintained, clean. pool and spa in great shape.

not enough parking space

every amenity possible to maximize our stay , and a great restaurant and bar to relax in

our key cards were working for the room and even when using the gym

it's unfortuante the hotel bar and restaurant were not open, but completely understandable

room service was not available

our sofa bed was very nice uncomfortable. kids had to sleep on our bed

pool area clean and fun for kids

pool area clean and fun for

love the bar food, good value for the money

i wish the bar in the hotel was opened in the afternoon too so i didn't need to go somewhere else to grab a

enough towels in the room, when i went to get more, they said they were all in the laundry and gave me tiny pool

where i was able to print my documents at no cost, hot breakfast with some variety, coin-operated laundry

free breakfast internet parking lots of places to dine in surrounding area

i was given a king room and we needed two double beds because we have 2 small kids and need extra room

good location and a lot of parking!

great location. parking was easy. kids enjoyed the pool and we always love breakfast!

difficulty signing in to wifi

breakfast, drinks

pool was nice but cold; no hot tub

everyone was great and friendly. bar staff was awesome.

breakfast was included, and free laundry on site

but if they knew to let guess go into the elevator first and not to ride together with the hug laundry basket

- big rooms and beds - accessible swimming pool - good breakfast - useful laundry service

laundry service was free so that was very nice

price could have been a little lower, parking could have been easier.

i love it no complaints breakfast was really good the room was nice and had a full kitchen

great location,nice clean facilities, loved the kitchen

location, breakfast, room layout, maid service, fitness center

family enjoyed the pool and exercise facilities; a hot breakfast was great; location is nice and quiet but

chairs at kitchen counter uncomfortable to sit on to watch tv limited handicap parking

guest laundry

wifi cost and i wasn t aware

it was also a plus to have free gym access

my kids loved the snack bar and free cookies

beautiful, convenient, great pool, wonderful staff, lovely room, good parking

location staff modern clean good lighting pretty landscaping laundry breakfast conference room

desk didn't have quarters for using the guest laundry machines

it was very useful to have the laundry facilities

navigating the parking lot entry if turn was missed, had to merge on freeway to loop back around

hotel was very clean and quiet would go again very nice area easy in and out plenty of parking

hotel had laundry facilities

room as well as the hallway was located above the laundry for the hotel and thus had a laundry room and dryer

could use two laundry machines. ty for great stay

lack of laundry units on site

kudos and thanks for having laundry on site

needs updating and laundry room

no laundry room.

no laundry

needs laundry room

there was no laundry room but in all it was a great stay.

main entrance is very narrow and through the laundry place

no laundry room

i also didn't like that the hotel didn't have a guest laundry room, but we made it work by finding a close

no laundry facilities.

no laundry service

at how clean the rooms were, how amazing the space was in general, the bar/reception area, and breakfast was

the wifi is confusing and a bit slow.

btw, breakfast was good too

room service available for the price of the room

older teens in the pool with so much horseplay, that young kids were not safe to

are always so many kids in the pool that are quite loud and seem to bring friends not staying at the hotel

view outside room window was the pool and had to listen to kids screaming for hours

the pool was massive and the room was very comfy!

stay i guess just a nit pick the housekeeper, forgot one of our glasses on our wet bar but everything

room had a really bad odor in the carpet and furniture

it is nice having a laundry facility there, but there were only 2 washers available

laundry facilities were convenient

no hot breakfast

the full kitchen was well equipped allowing me to maintain a healthy diet.

didn t even have time to really get my kids together

room was full of dog hair, the room stink of pet urine, the bedframe was broken at the head and the pool was

good location, nice breakfast, nice room with plenty of space.

that the pool and hot tub were out of order

pool and hot tub very clean

pet fee too high

breakfast in a bag. stale muffin and expired yogurt

room nice and big. beds excellent. very quiet. wonderful pool. staff very attentive.

had a problem with the security coming to my door messing my with my kids i was pretty upset she told me it was

went to celebrate my daughter's 10th birthday and the gentleman put us right across from the pool

clerks was polite and everything was clean beds was comfortable i also like how the parking was set

the sleeper sofa and was informed by the front desk that i had to wait an extra day because of laundry personnel

laundry on site.

the next morning the maid said laundry wasn't done to give extra

wasn t informed that there would be construction on the parking lot so we had to park in the back and one of

considering that you could bring pets, made you wondered why the floor was so dirty

i loved that i could do my laundry too

friendly staff, great breakfast and the swimming pool.

wish pool was open

but i was disappointed there was no oven as in other full kitchen rooms we've stayed in

not enough towels in the pool area and not enough breakfast options.

we asked for a quiet room and was next to the exit door to the elevator, restaurant and laundry

nice rooms. small but good gym. fabulous views and location. lovely hotel.

called in advance to make sure there would be no problem with the pet and then they spring really resistive

one room smelled like pet dander.

parking was a pain

staff, the free laundry for guests, the room, the location

having guest laundry and a snack bar was convenient

a reasonable cleaning policy, the amenities include a basic but working and inexpensive guest laundry and a safe

parking convenience to entry

hot breakfast every morning

there were no laundry facilities.

wasn t a full service hotel. no room service or laundry service etc.

no laundry onsite

pool was too cold and there was no laundry room

was awful coffee not good quality no laundry in room was specific smell if you don t turn on ac i don t

breakfast, laundry service, pool, extra space

kids love the breakfast and the pool

pool area was dated. whirlpool would be great.

kids love the breakfast and the pool

breakfast could have had some oatmeal packets as an option.

it has a bar from like 5-11pm and a nice lobby

the pool

shower pressure was very poor. 2 out of 3 times i went to the gym there were no towels to use.

the kids love the pool area, too

the kids love the pool area, too

they don t do daily housekeeping and don t have laundry facility or services, won t let you walk around

we also like the furniture in lobby area connecting to the gym

i took my kids there for the first time for labor day weekend, and they absolutely loved it

the food in the bar area was great

location, quiet, and the bar inside the hotel.

i like the ability to schedule my kids swimming times. it really helped with planning.

newer, clean with health center and pool.

got back to the room our food was getting cold, our balcony door wouldn t open we came for the pool the pool

the pool wasn t open to guest

restaurant/bar

the rooms are amazing free breakfast free laundry 24 hour pantry

they even have free washers & dryers for guest laundry

loved the free laundry and gym facility

there was free wi-fi, outdoor terrace/patio, dry cleaning service, free self-laundry machines, good housekeeping

kitchen dvds players, free laundry

the coffee make was dirty bathroom had a ring around the tub there was dirty laundry plastic no sanitize wrap

first room i had dirty laundry was out side the door and a big party next door

needs larger laundry room.

hallway on 2nd floor smelled terrible from the laundry area.

the bar food was excellent.

very little i did not like. did need plastic laundry bags !

the customer laundry room dryer doesn t get hits so basically it s a waste of $2 also the pool doesn t

used the laundry facilities but the dryer wasn t working properly and took over 5 times to dry clothes and

housekeeping was folding laundry in a conference room

a great bonus was the self-service laundry room very convenient for longer stays

pool area was clean but pool needed further cleaning

a pool and gym available

family friendly hotel with activities for kids in mind

very quiet, very modern, nice to have a shuttle service to golf course,

and 2 kids died on a 4 wheeler in your parking lot while staying

also, best breakfast ever

quiet and clean. delicious breakfast. bed linens were very comfortable.

was excellent near the intersection of two major highways, but the hotel was in the rear of a parking lot, a

the location was fine; in the suburbs w/free parking

friendly service, sparkling clean, cozy rooms, excellent breakfast

good location near i-88 and roosevelt road, on-site laundry, decent breakfast

laundry room could be cleaner

another state and this is my second week here, and i haven t been able to wash my clothes in the laundry room

the one laundry washer was not working

front desk svad was rude and the amenities closed too early the pool the laundry the work out room closed at 8

the parking

the property was clean and i appreciated having access to the parking garage

faucet wouldn't work and the room service food wasnt good

in the bar area, the food choices are disappointing.

the downstairs bar is great if you are looking for a quiet little area to have a cocktail

cross country the next day, so we called a number of times asking if they had coin laundry, staff assured us

room service

kids and myself were disappointed with the cleanliness of the pool

the staff and the room, loved it. my kids also loved the pool

room, staff, & bar lounge was great

wifi kept going out

the pool is always warm and the kids enjoy swimming in it

sauna and gym were great

the spa and pool was a plus

pool is awesome and made 7 of my grandkids very happy except for the crabby old people that can’t handle kids

large room, good location, great wifi and price is good.

wifi could be a lot stronger and stay on longer

continental breakfast, tv channels, wifi and parking

hotel had ample parking and was near to plenty of restaurants

very comfortable & clean. the fitness room was also clean. staff was pleasant & helpful.

the pet charge of $100 for the stay seems excessive.

breakfast was

great pool

breakfast was very nice, lots of choices and everything was stocked and fresh

called to request a room away from the elevator and asked about the indoor pool since i had kids with me

my kids loved it

wifi could have been a bit better

available was the pool but this was remedied with the pool available to patrons right across the parking lot

pool could b bigger

'the pool was the best

guest laundry did not work

laundry facilities

mini fridge, microwave, tv, laundry room, ample parking

big lot. comfortable rooms. fridge & microwave. laundry.

there was no bar it's only for weddings or convention and no pool it was out of service oh and no laundry machines

late check out till 4pm was also a plus

right next to the mall and several great bar and restaurant options to choose from

of amenities like soap, no shower cap, told there would be evening shuttle service to dinner,then there was no

great location- close to shopping and restaurants clean facility spa services

or microwave in our room so i contacted the front desk to ask could i use the fridge for the mini bar and take

we stayed three night and they didn t provide room service and the ran out of towels

and a wet bar with minifridge and microwave in the living room

room service was great.

had to ask for room service daily

short stay so didn't make use of many of the facilities other than the gym which was good

no breakfast, and the customer service isn t that great

good breakfast bar

spacious room. nice pool.

the pool area was very clean and the hot tub was wonderful

my beginner-swim kids had a great time using the pool (but see below)

free parking

big enough for me to bring my 4 grandkids

parking easy access. easy to find room.

the drinks selection at the bar in the restaurant

the esthetics were very nice and it was convenient that there is a bar located in the hotel.

location bar and bartender was nice

room service and breakfast

the snack bar was very limited or barely stocked and very inconvenient

the swimming pool opened at 5:00 am. the shuttle service was excellent!

the wifi was decent and allowed me to do remote work

guest laundry is downstairs (runs on quarters, so bring your own as sometimes reception understandably

laundry on site was useful

maybe a laundry soap vending,but otherwise my staycation was great

the parking lot would get all full by 9 pm

trouble getting into the parking lot the first time - requires going past and making a (legal) uturn

large rooms, cozy beds, free and good gym, good swimming pool

the bed was perfect firmness& the room layout was well thought out& spacious kitchen for a hotel room

not enough room for wheelchair and no oven in kitchen

much chlorine in the pool area couldn't enjoy it my eyes were burning and my daughter's was

only thing is the counter in the kitchen area wasn t as clean as it could have been but since it s still a

i traveled with teenagers and they really enjoyed the pool and the safety of the hotel

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

it was a snow storm and my kids played in the snow

there were kids running around the halls all hours

prices at the convenient snack bar were so expensive it was stupid to buy

the laundry facilities leave much to be desired

good breakfast and free laundry

nice to have 2 televisions and a kitchenette

the pool

the pool water seemed not cleaned

it was clean, easy to get to, room was large, pool was nice and the laundry worked well.

there was no cell service or wifi downstairs

wifi was a little spotty (it wasn’t an issue for us (adults) - my kids like to wind down and watch youtube

this staff was nice and friendly as well and it's a pet friendly hotel

the first night i really had my doubts about the place-crawling with screaming kids, and cops going in and out

printer not working laundry room close

coffee, tea, hot chocolate bar 24 hrs, business center internet access 24hr, pool & patio, laundry room for your

well maintained , clean and the staff were very nice. the breakfast was also good.

nice little pool for those who want one

gym was good too with a new peleton bike included

gym,laundry

there was a buzzing noise off and on all night, possibly from the laundry room

disappointed the bar and restaurant was open

location and gym

service cleaness hygiene rooms toilets free wifi free parking

staff is nice, the breakfast is simple but good

no pool

the breakfast needs more than just carbs.

pool, people

the front drive is narrow, not much room between parking places in front of the building and those out toward

sort of noise that happened periodically, possibly construction or maybe my room was over the laundry area or

has changed what breakfast use to be, i understand, we went out for breakfast i appreciated late check out when

the gym was nice and my family loved the breakfast

has changed what breakfast use to be, i understand, we went out for breakfast i appreciated late check out when

when the waffle machine part of complementary breakfast wasn t working they went out of their way to fix it

they don't pick up dirty laundry

really good breakfast

the pool and the fitness room was down as well

the pool was not heated. we were told the heater was broken, otherwise we had a nice experience.

wifi definitely was very disappointing connecting to my xbox and had to call technical support

room above me had kids running around and jumping off beds non stop

excellent buffet breakfast with large variety every morning! all day coffee bar was awesome!!!!!

also, the breakfast was amazing

- hot breakfast has variety - room and hallways generally clean - good water pressure - plenty of parking -

no heated pool.

laundry facilities, washers take long

or quick start off for kids but pass that you need to leave but conveniently a walk across the parking lot was

they put a lone female traveler on the first floor facing the parking lot

) the breakfast was simple nice enough for a work trip or quick start off for kids but pass that you need

to be between 7-10, we went down at 9:15 on a sunday and to our as surprise no breakfast, my kids left the hotel

loved the veggie quesadillas, and the bar setup was nice too

it would have been nice to have room service with such a nice hotel as this, and some housekeeping while called

no good wifi

love the fact i was able to do a early check in because of my flight ud83dudeebcame in earlier than i expected

i also liked that i had free parking and a not so early

the hotel is super clean including lobby, restaurant, and laundry room

appreciate that dogs are allowed, but be aware that the pet fee is steep: starts at $75 and jumps up to $175 if

breakfast included a wonderful omelet station

the pool was great and bigger than i thought it would be

you'd think we we're sleeping at an gymboree or

i wish you had laundry facilities!!

the dryer wasn't working. had to go to hilton garden inn to do our laundry

room service had to bring dirty laundry down and garbage was overflowing, did tell front desk and nothing was

great breakfast

there was not alot of parking.

friendly staff, breakfast, pool & hot tub amenities, and guest laundry room

pool wasn't open & no breakfast.

more handicap parking ?

just wish they served hot breakfast instead of the small muffins and cereal they should switch to hot breakfast

parking lot s snow wasn t necessarily plowed fully

to update washer and dryer for guest laundry

service, facility was not clean,laundry room tiles broken ceiling cracked

breakfast was good but not a buffet.

we traveled with 4 small kids and needed adjoining rooms

akes it easier for us to sleep) frig and microwave and tv had plenty of channels for the kids

clean, spacious and laundry facility

pool was closed which was rough for my kids, bedding/mattress were average-uncomfortable.

breakfast was not just some bagged

was nice really enjoyed my visit, my kids really liked the hotel made me look good

kids liked swimming in the pool

the bar area was great the gym was awesome with the glass window

good gym and outside lounge area

pool area

no room service.

stayed 5 nights and hotel doesn't do room service unless you stay 6 nights

that the counter didn't carry quarters for the laundry machines.....

i needed to use laundry machine and dryer and they were not in service yet.

pool area could use a bit of maintenance but other than that everything was perfect.

i love the fact that the pool was open and i felt safe

spacious and clean room, free parking, swimming pool, breakfast included.

the on-site restaurant, coffee shop, and bar were great amenities to have on site.

room service was great

(i regret that i dont recall his name) the lobby entrance is very upscale and nice, the pool was great, and

pool hours are reserved this is a plus

the room, pool, exercise room all too shelf

i was evacuated from a sound sleep as a result of fire alarms from the laundry area.

pool and hot tub water are checked daily and pool area is always clean

and bar would have been better

room were having loud sec and banging on the wall with the headboard of the bed i also had my 2 kids with me

the pool was warm clean and open late. nice size tv and very clean roo with a great view.

traveled for a three weeks and before booking of hotels we checked if there is a laundry room - it was very

room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff

cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was

to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age

section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best

breakfast was very good

breakfast and staff

it is a pet friendly hotel- the rugs through out the hotel should of been vacuumed often

breakfast was good and convenient

nice kitchen plus a separate bedroom

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

second floor room and the high fee for pet.

fine for adults, but other than the pool, not very kids friendly

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

they did say that they allow pets

the kitchenette where i was provided cooking utensils to prepare a delicious meal for me and my kids

the kitchenette where i was provided cooking utensils to prepare a delicious meal for me and my kids

i really liked the amenities, especially the basketball court, swimming pool, and grill area

prefer outdoor seating away from the front parking lot .

everything was perfect!! but the cold water in the swimming pool.

in this century, i couldn't work with my laptop because a hilton-branded hotel says the wifi is for hand-helds

i wished there was plain scrambled eggs for breakfast, no biggy.

the location was great! the breakfast was good, my kids loved it.

pool temp could've been much warmer as the cleanliness of the pool room could have been