for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

mention of a $100 nonrefundable pet fee

they did say that they allow pets

fine for adults, but other than the pool, not very kids friendly

second floor room and the high fee for pet.

staff was excellent. breakfast was extensive--filling/fresh

kitchen, sitting area, bedroom, and sink separate from toilet and shower for ease of use

pet fee not per day, $150 for stay

breakfast was good and convenient

breakfast and staff

printer not working laundry room close

coffee, tea, hot chocolate bar 24 hrs, business center internet access 24hr, pool & patio, laundry room for your

gym was good too with a new peleton bike included

well maintained , clean and the staff were very nice. the breakfast was also good.

they have a gym, breakfast and clean room, that's all what i need

loved everything from our room to the restaurant food was really good too and kids eat free if your staying so

the pool and hot tub were just perfect, room and bathroom very clean and food excellent

there was an indoor pool and hot tub, but didn't have a chance to use it

the esthetics were very nice and it was convenient that there is a bar located in the hotel.

we like the size of the room and also the easy parking.

traveled for a three weeks and before booking of hotels we checked if there is a laundry room - it was very

hot tub, pool, free parking, in a nice remote quiet area.

hot breakfast and pool access area

the pool was a bit questionable. the rooms need remodeling.

plenty of parking. very clean property. landscape is very nice.

concierge was lovely too and the male receptionist at the swimming pool area was nice too

my kids really enjoyed the big pool

to home, golf course is a deal, pool, bowling, bars all on site

very nice golf course setting

located in nice area surrender by trees with nice view of golf course

there was no bar it's only for weddings or convention and no pool it was out of service oh and no laundry machines

laundry room on premises

mini fridge, microwave, tv, laundry room, ample parking

guest laundry did not work

laundry not working and i really needed it

was so amazing from the staff the hotel the pool area and being able to let my little ones and their cuzin have

size of the pool was good

parking

breakfast, didn't have to interact with anyone thanks to room access using digital key, free parking available

helpful staff, clean and good breakfast

of a pain to get to the parking lot if heading in one direction due to how the streets are designed in this area

the wifi was very weak.

pool room stunk like mold so the kids wouldn t swim

staff, afforable price, free breakfast, pool

the pool was small but it worked the kids still had fun.

laundry on site was useful

guest laundry is downstairs (runs on quarters, so bring your own as sometimes reception understandably

maybe a laundry soap vending,but otherwise my staycation was great

everything was good except the parking lot lights did shine into my window a bit

loved the friendly staff, the small gym and the pool with jacuzzi

well presented breakfast and the laundry facilities were great

the only complaint was the loud music coming from the bar next door after 9:00 p.m.

very good breakfast. clean, nice pool area, wifi worked well.

the beds were nice and comfy and the pool was open late

clean, pool, customer service

also no laundry room at hotel made some problems for my family to stay long period at hotel, n ed to instal

it was nice to have an indoor pool for the kids to enjoy

the pool good food and service nice rooms

it was nice to have an indoor pool for the kids to enjoy

equipment in gym need to be cleaned. air condition is not stable.

were in suite 221 returning for second day to find no room service

clerks was polite and everything was clean beds was comfortable i also like how the parking was set

on the first floor right next to the workout facility and right around the corner from the pool great location

the bar was good!!!

pool and room

the laundry facilities were clean & the beds were comfortable

- near lots of shopping and restaurants but also plenty to do inside like the nice breakfast and pool we ran

the location and that it had a pool. also the pool was very clean!

nice pool, too, although we didn't have time to swim

the pool area was superior, lobby was beautiful; they even provided business and exercise rooms

my room was by the laundry room and i could hear it all evening.

the pool

i liked the pool, the gym, the very helpful staff

relaxing, peaceful, has swimming pool and fitness center

pool was open had amazing time with my family of

no pen or paper or wifi or microwave to heat up food

restaurant and gym area under construction

no room service

hotels fault but alot of kids during this stay, and we couldn't really enjoy the pool or hot tub

the facility my kids loved the pool area very nice a clean the breakfast buffet was really good loved that you

the fitness room was perfect!

free wifi and newspapers.

shuttle ran too late to catch our flight so we had to rent a car

facilities and cleanliness of the hotel shuttle bus service to airport

comfortable bed plenty of parking clean bathroom that s all

another staff member said only by the glass; one staff member said guests were able to use coin laundry at

good location. good parking.

fitness room great, extended stay parking available for people traveling out of ord airport

it was very clean the breakfast was great

clean and nice. classy decorations. great parking. friendly staff.

laundry on site was very convenient

the paint stripes that mark the parking spaces are very narrow, 8 2 compared to standard 8 6 which

especially since i recently took my kids to disney, paid well over $3000

due to covid-19 there is grab and go breakfast which is a brown paper bag snack.

hall, walk down to lobby for towels,tiolet paper cups,coffee,elevator dirty,guests hanging out in parking lot

price for hotel room with full kitchen, pool, gym, and breakfast

maybe a little more hot breakfast items but still pretty good

price for hotel room with full kitchen, pool, gym, and breakfast

size of room, kitchen. and bathroom. the daily room cleaning was great. front desk was helpful.

pool water was too cold

they also have a guest laundry where i could wash my clothes

and easy parking every night

hot breakfast, clean pool & friendly staff

wifi could be better.

the gym is bigger and with more equipment than other hotels of this type

we had dinner in the room and the room service was above expectations: fast and delicious

the floor on the swimming pool was a little aggressive.

very helpfull staff and allowed us an early check in

breakfast was not available and you had to pay for parking at the hotel

both in the room and the common areas, good breakfast (included in my rate), much better wifi than on a previous

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

the wifi was awful. it goes and back anytime

in to the parking lot was a little confusing at night

on the 3rd floor was out of service ud83dude14 i'm not an early bird, so i missed the free breakfast

my partner and i seen multiple workers attending the front desk and folding laundry when it wasn t busy

while swimming one of the pool light came out of the side of the pool with exposed wires while my kids and

breakfast wasn't free and cost $15 person, even kids.

while swimming one of the pool light came out of the side of the pool with exposed wires while my kids and

gym, customer service

no indoor pool

during check-in was excellent, the rooms were accessible for elderly travelers, and it was pet friendly

good location near restaurants, shopping. comfortable bed. fireplace suite very nice.

the parking

calm,clean, good kitchen,breakfast

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

my kids (9yo and 5yo) didn t even want to leave the hotel because of it

it was my second time staying and my kids first

i was evacuated from a sound sleep as a result of fire alarms from the laundry area.

no guide, not a smart tv, weak, unsecured wifi, no room services, no house keeping,

wifi was out for one night

no info in room about amenities... no wifi instructions ac was loud

) for the entrance to the hotel and arrows or sign pointing to the road at the edge of the parking lot that

i would have appreciated being able to buy quarters for the laundry with my debit card

they have a laundry room for guests and a fitness center

fair price, free parking, breakfast included

parking lot needs some lite repair

wifi worked

the bed was king size and it smelled like fresh laundry

the gym was closed when i needed to use it when requested for help i was told it was opened while it

the gym should be open 24-7 considering i work nights on my days off i'm up at night time.

the room was very comfortable and quiet. parking was available.

pool was a little small but did the job

like a musty smell, they put me next to the laundry room where there was noise all the time

there was not enough disabled parking.

in the morning (i am not a morning person) you might want to note they did not appear to offer room service or

it was nice to have a bar and restaurant in the hotel

microwave in room, pool was very small for the hotel size, rooms were a little musty smelling which i assume is

small pool area

tiny pool

staff was friendly and accommodated our late check out

the kindness and helpfulness of staff and great breakfast!

breakfast had a lot of options

i appreciate that towel & sheet laundry is a conservation issue but they do not even enter the room to even

a very old one, carpets look horrible, and no restaurants and laundry in the hotel

laundry not working, construction in the middle of the lobby

bedding and bed were very comfy, free wifi and breakfast was nice

was down so kids could not swim, could not get the tv channels to work went to desk day shift said he would

we also appreciate having the laundry facilities

also, we wanted to use the on-site laundry, but the washer was not working

they had issues with the wifi for about two days while we were there so it made working in the room a little

parking was limited

the hotel was clean and up to date. the staff was friendly and helpful. the pool was clean.

breakfast was solid, self service laundry.

the only ice machine was located on a lower floor in a laundry room

clean rooms, convenient laundry facility, nice friendly staff.

swimming pool and gym closed because of the corona virus

location, service, cleanliness, wifi speed, breakfast and evening snack options

laundry service

there is coin laundry on site

room spacious room good breakfast laundry area clean and all machines working friendly

having access to laundry is good too

laundry was cheapest i have ever seen

everything was within walking distance and having a laundry on the premises was super helpful as well

location, excellent service by all staff members, and fantastic breakfast buffet.

parking was good

my 10 year old grand kids loved the waffle machine at breakfast & the pool!

seemed to be a lot of parking space for diamond(?) members that weren't used

main entrance is very narrow and through the laundry place

no laundry facilities.

laundry would be nice.

i also didn't like that the hotel didn't have a guest laundry room, but we made it work by finding a close

no laundry service

breakfast and free parking is always a great option

parking lot drinking and drunken activities. signage visibility.

parking lot minimal in front, with back lot utilized by trucks, buses, uhaul trailers

no shower curtain in shower. wifi kept disconnecting on my laptop.

drove 4 hours to reach this hotel, which i had booked days in advance, only to be told that my pets weren t

the pool was nice

a late check out which we're grateful for

easy access to parking, rooms, and elevators

the breakfast

the color scheme and furniture style in the bar and eating areas

of hockey kids, no adult supervision

pool

after a discussion the next morning with the front desk staff, i was told that the hotel allows pets on the

the staff was attentive with great customer service. it is a pet-friendly hotel.

rooms are fine, and i like that there is a decent bar in the lobby

bathroom was really small. no laundry room

no laundry facility

bar and breakfast area very small and not so inviting

i liked the small gym they had on site and the pool area was a decent size though it looked bigger in the

free parking on sight

temperature of the pool

it would be nice if a free breakfast and cocktail hour was offered similar to embassy suites

pool area was amazing

spacious room and great breakfast

the staff were very nice and friendly and allowed a early check in and late check-out with no problem

laundry facilities were convenient

it is nice having a laundry facility there, but there were only 2 washers available

no hot breakfast

it was very quite and clean bed was comfortable breakfast was good

i like that there was a full kitchen comfortable beds and space for everyone to be comfortable

to pick up my laundry room whilst large was a little tired room key stopped working twice during

my room smelled like wet laundry

pool was pretty dated but kids didn't seem to mind.

special thanks to very friendly breakfast team cristina, bashkim and floriberto

we overlooked the lobby and bar area

kudos and thanks for having laundry on site

could use two laundry machines. ty for great stay

hotel had laundry facilities

room as well as the hallway was located above the laundry for the hotel and thus had a laundry room and dryer

lack of laundry units on site

wifi did not work well.

it was good location and pet friendly

breakfast just ok. juice all watered down.

pool n

the gym was well equipped, the pool was heated and clean, and the hot breakfasts in the mornings were

there was no laundry room but in all it was a great stay.

i am not complaining they do not have guest laundry

no laundry

no laundry room.

needs laundry room

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

dirty laundry room with clothes scattered all over

parking was good, check in and check out was fast and the desk persons were all friendly

location worked best for us. hotel was clean, free parking, and free breakfast.

he enjoyed the pool with other kids

breakfast was awesome, but could use a better waffle mix recipe

my kids enjoyed the pool and having kitchen in the room

had 2 dogs who loved the pet comfort area to stretch their legs and do their business

great breakfast, home made waffles every morning

no microwave in the room. no laundry facility .

the wifi isn't super secure, just an open net without a password and the ethernet usually gets me

the wifi connection is kind of weak but was able to use it

wifi was terrible. only worked in hallways and lobby area

staff was very friendly. pool area was big.24/7 food bar/coffee bar by front desk.

pool very small . bathrooms outdated needs some attention .

) the pool is nice and clean but very small

the pool was small and ice cold. my kids were freezing.

didn't have free continental breakfast. the pool had flies in it.

it was the one night away from kids that we could sleep in

that the bar and restaurant attached to the facility closed at 10pm

it rained and no covered place for my pet to pee n poop

clean place, perfect location, and pet friendly

swimming pool, whirlpool, sauna

gym could use a little love equipment was dated and the machines didn t look like they were

pool area floor needed cleaning.

didn t make it down for breakfast but friends enjoyed it. my room was exceptional

good breakfast, comfortable bed and spacious room

i love it no complaints breakfast was really good the room was nice and had a full kitchen

only complaints i have are that they do not say anything about a 75 dollar pet fee

guest laundry

staff was very friendly. our daughter loved that the pool was inside/outside connected

i loved the furnishings, the gym and the hot tub at the

no free wifi, only 1 free breakfast

sorry restaurant and bar closed but understand probably due to corona.

the outside garbages emptied more regularly to prevent trash over spill & pet bags provided

friendly bar attendant in the sports bar off the lobby helped us wind down after a long day

good wifi connection

we wished they had a hot tub in the pool area but the pool was nice as we had it to ourselves that night

some parts of the facility like the gym were a little dated and furniture in room a little worn.

would of like a spot for families to enjoy themselves and kids could play with such a large venue it's possible

food options at hotel and the bar and restaurants in the hotel are exceptionally great!

from albert our shuttle driver to the front desk staff and bartenders we had a fantastic experience

parking seems distant

drain was clogged, pool wasn't opened and wasn't stocked with towels as advertised (3 hours after when it should

there were no laundry facilities.

no laundry onsite

pool was too cold and there was no laundry room

wasn t a full service hotel. no room service or laundry service etc.

was awful coffee not good quality no laundry in room was specific smell if you don t turn on ac i don t

i loved that i could do my laundry too

small but functional gym & pool

not enough towels in the pool area and not enough breakfast options.

is friendly, the free breakfast is good and has a lot of options, and i love the heated indoor pool

they had an indoor pool and cocktail bar in the lobby

a reasonable cleaning policy, the amenities include a basic but working and inexpensive guest laundry and a safe

having guest laundry and a snack bar was convenient

staff, the free laundry for guests, the room, the location

having guest laundry and a snack bar was convenient

amazing rooms and nice gym

ac worked really well, they had a little store and laundry microwave fridge, quiet, nice area, and the hallway

i was disappointed with the laundry facilities. the washing machine and dryer were old .

pet hair was found still in my room although i did not have a pet

pet friendly and welcoming

pet friendly

booking website said there was free local shuttle service

parking

the bar in the lobby made some great drinks

pooll

in the room was a little tight, and parking lot on the side was a little dark (needs more

got back to the room our food was getting cold, our balcony door wouldn t open we came for the pool the pool

there were kids running up and down the hall way pass my room from 9:30 pm until 12:45 am

beautiful courtyard and good size pool for the kids

small bar inside

small pool for such a big hotel

usually other hotels offer free parking and free wifi to their guests

older teens in the pool with so much horseplay, that young kids were not safe to

at happy hour with the open snack bar is a little unsanitary

so apparently the hotel is pet friendly now which is not a problem until my mom had an allergic reaction

when i stayed there i called room service and guest service my role times to order room service from 8 pm until

good location near i-88 and roosevelt road, on-site laundry, decent breakfast

the one laundry washer was not working

another state and this is my second week here, and i haven t been able to wash my clothes in the laundry room

laundry room could be cleaner

front desk svad was rude and the amenities closed too early the pool the laundry the work out room closed at 8

there was free wi-fi, outdoor terrace/patio, dry cleaning service, free self-laundry machines, good housekeeping

pics provided of laundry and trash we took out

they even have free washers & dryers for guest laundry

kitchen dvds players, free laundry

the rooms are amazing free breakfast free laundry 24 hour pantry

the next morning the maid said laundry wasn't done to give extra

laundry on site.

the sleeper sofa and was informed by the front desk that i had to wait an extra day because of laundry personnel

great parking

bed looked comfy enough, kitchen was as expected

we mainly went to take the kids swimming

it's very kid friendly and the pool and hot tub was amazing

lobby carpet remained dirty

very nice rooms, liked having a kitchen (fridge, microwave, dishes and silverware)

spacious room. mini kitchen. windows open. better then most breakfast

the laundry facility and the non working hot tub

the street entrance and parking lot needs resurfacing

not a lot of parking close to the hotel

the bar/breakfast area they are temporarily hosting was well designed and thought out

they changed the manager special cocktail hour and only had 1 bar tender and how they have hot breakfast for an

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

under construction, no breakfast pool or laundry facilities

there is no guest laundry

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

the room was also near the laundry with very high humidity

it was clean, easy to get to, room was large, pool was nice and the laundry worked well.

the restaurant and bar were not open

big parking lot , as well for trailers etc , fair price

plenty of parking and good water available in the gym and pool, which were also nice

pool could have been open when we returned that night but, it was expected to be closed at 11:30pm

location staff modern clean good lighting pretty landscaping laundry breakfast conference room

it was very useful to have the laundry facilities

desk didn't have quarters for using the guest laundry machines

the swimming pool was closed

hotel was very clean and quiet would go again very nice area easy in and out plenty of parking

room did not have soap, hand towels, laundry bag

we had to wait for laundry to get finished

had coffee pods but no coffee maker in the room. no hairdryer or laundry bag.

wifi signal was weak, intermittent and slow

so i picked this place primarily bec of the pool so my kids can swim

very convenient, very clean, stylishly furnished room and very good breakfast

accepted pets.

no additional linen and it takes 2 hrs for room service

the free breakfast and free parking.

meat was not really tasty, the rest of the breakfast was really good

the breakfast, friendliness and the look.

i would like to have had a refrigerator and freezer d/t food was all take out - no restaurant/room service d

bed was comfortable, great bathroom and the made to order breakfast was excellent

no real complaints the only thing was the internet connection was not that good without the hotel wifi

the kids enjoyed the indoor swimming pool

where i was able to print my documents at no cost, hot breakfast with some variety, coin-operated laundry

enough towels in the room, when i went to get more, they said they were all in the laundry and gave me tiny pool

i was given a king room and we needed two double beds because we have 2 small kids and need extra room

kids running up and down the hall

also the pool was empty for the 3 days i was there

we didn t use the pool but it looked very nice

other dislikes: the small parking lot; the overly minimalist style in the room; the ridiculously priced breakfast

parking spots around the front of the building seemed to be a bit narrow to the point where

the lobby / bar area was inviting with a pool table and board games

location, private parking, exterior, interior.