coffee, tea, hot chocolate bar 24 hrs, business center internet access 24hr, pool & patio, laundry room for your

printer not working laundry room close

pool water was cold.

24 hrs, business center internet access 24hr, pool & patio, laundry room for your convenience, gym

to access the parking lot when going east bound on north avenue due to a median with no turn through lane

loved everything from our room to the restaurant food was really good too and kids eat free if your staying so

of construction, so much going on parking difficult to find and had to walk a long ways to get to room and area

fitness center, pool and spa were top notch

big enough for me to bring my 4 grandkids

best hot tub and pool ever!

breakfast and staff

pet fee not per day, $150 for stay

breakfast was good and convenient

nice kitchen plus a separate bedroom

love the breakfast and room layout with a separate bedroom and living room with pullout couch.

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

mention of a $100 nonrefundable pet fee

the bed and pillows were comfy and the kids had a blast in the pool and whirlpool.

fine for adults, but other than the pool, not very kids friendly

mini fridge, microwave, tv, laundry room, ample parking

laundry facilities

guest laundry did not work

big lot. comfortable rooms. fridge & microwave. laundry.

laundry room on premises

traveled for a three weeks and before booking of hotels we checked if there is a laundry room - it was very

cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was

argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

hot tub, pool, free parking, in a nice remote quiet area.

spa room and they didn't have one, had to settle for lower room type that wasn't much cheaper than

chicago is reachable by car and we went there on sunday when parking was free

parking lot, plenty of space

kids running down the hall screaming earlier but again not the fault of the hotel, more the people

and also the spa area (pool and hot tub) is very convenient to use 7 days a week and both are really good to

excellent breakfast and facility was very clean and convenient location

maybe a laundry soap vending,but otherwise my staycation was great

laundry on site was useful

guest laundry is downstairs (runs on quarters, so bring your own as sometimes reception understandably

everything was good except the parking lot lights did shine into my window a bit

great choices for a hit simple breakfast

very nice golf course setting

prairie river restaurant bar gave great customer service

outdated. air did not work properly. very warm sleeping. bar but no bartender.

good breakfast

we got late night food and drinks at the restaurant/ bar downstairs in the hotel and everything was amazing

it is an added plus to have breakfast and coffee in the morning

the ease of access to the major interstates. proximity to restaurants and walmart. pool area.

everything was perfect!! but the cold water in the swimming pool.

i used the pool, i was hoping for a sauna...

only complaint is that room service will knock and if you are asleep or don t answer they will open the door

the laundry facilities were clean & the beds were comfortable

because of bar, was meeting with numerous couples and were hoping to visit at night in the hotel bar but it

the hotel that is in downtown magnificent mile the parking garage is outrageously priced

wish the pool was bigger.

the pool and hot tub were being worked on

woman at the pool was playing loud obscene and inappropriate music

the bar was good!!!

free parking. our suite was perfect size and bed super comfortable. extra clean and towels.

pet friendly and great front desk employees

smell is terrible, the wifi didn't worked, no free space in parking lot, heating in the room to complicated to

staff was friendly and accommodated our late check out

staff is amazing and very friendly breakfast is good rooms are nice just a over all amazing experience this is

breakfast was super! room was super clean!

had difficulty telling where the hotel parking was

pool

well presented breakfast and the laundry facilities were great

the location to this hotel was great, we were able to walk across the lot to grab dinner from the bar next door

adjacent event center, sports bar and cefalu at the end of the complex all compete for the same parking

the beds were nice and comfy and the pool was open late

there were two excellent restaurants and a sports bar within walking distance was also a bonus

i loved that i could do my laundry too

wide variety of breakfast items

delicious hot breakfast and beautiful pool

guy came and put chlorine in the pool while we were swimming

but i was disappointed there was no oven as in other full kitchen rooms we've stayed in

staff, the free laundry for guests, the room, the location

having guest laundry and a snack bar was convenient

a reasonable cleaning policy, the amenities include a basic but working and inexpensive guest laundry and a safe

- wifi is really bad: i complained once, and they rebooted the router (after 30' on the phone with

charge a $75 fee for a pet

it appeared the room door had been attempted to be forced open and the swing bar door latch on door was damaged

the service in the bar was almost non-existent

the pool handle was broken and my husband fell

we wished they had a hot tub in the pool area but the pool was nice as we had it to ourselves that night

kids were in awe

same breakfast everyday

pet fee was more than the room

was impressed by the room which ended up being a 1 bedroom suite with full kitchen

quiet. good breakfast. windows that open. good sized room.

location and having a kitchen

everything was within walking distance and having a laundry on the premises was super helpful as well

front desk and pool guy were great

convenient location, parking. coffee always available

location, excellent service by all staff members, and fantastic breakfast buffet.

breakfast was amazing but the front desk service was amazing especially ms.gladys

kids running in hallway playing tag until 1am

nice pool area, friendly staff. only a 30 minute drive into the city.

parking lot was a cluster

for a weekend stay over: nice size pool and whirlpool, nice bar and the best sunday champaign brunch ever

this is a slow hotel so if you like action and conversation at the bar this is not for you.

no complimentary breakfast available

pool closed at 10pm on a friday evening so my kids did not get to swim.

it's unfortuante the hotel bar and restaurant were not open, but completely understandable

they never offered me breakfast and they never mentioned it to me

also the room service people were very nice and

free parking complimentary coffee

we had 2 adults and 3 kids but we made it work

tiny swimming pool and gym my bed sag in the middle. the hotel is old even the color.

that $75 pet fee

pool was tiny and my child for the first time ever did not want to go in the pool

location staff modern clean good lighting pretty landscaping laundry breakfast conference room

desk didn't have quarters for using the guest laundry machines

it was very useful to have the laundry facilities

ud83dudc4dud83dude18 the friendliness of the staff and breakfast were just amazing

the breakfast was decent and there was many food options a short walk away

to mention that the bartender (she was amazing) had to be a server, bus boy and we couldn t get room service

room service delivered order wrong twice

the kids enjoyed the indoor swimming pool

could not enter door from parking lot because we had no keys

clean room awesome breakfast, good gym, friendly staff. i will stay here again.

enough towels in the room, when i went to get more, they said they were all in the laundry and gave me tiny pool

where i was able to print my documents at no cost, hot breakfast with some variety, coin-operated laundry

and the pool is heated

also the pool was empty for the 3 days i was there

breakfast choices would have been the only thing i wasn't crazy about.

no laundry room

no laundry facilities

laundry would be nice.

no laundry facilities.

no laundry service

breakfast was included, and free laundry on site

laundry service was free so that was very nice

but if they knew to let guess go into the elevator first and not to ride together with the hug laundry basket

- big rooms and beds - accessible swimming pool - good breakfast - useful laundry service

parking lot was not big enough

room as well as the hallway was located above the laundry for the hotel and thus had a laundry room and dryer

lack of laundry units on site

hotel had laundry facilities

kudos and thanks for having laundry on site

could use two laundry machines. ty for great stay

the pool was amazing and i like how the fitness room is open 24 hours

the kids were having fun loudly in the hallway after 10:30 pm

they accommodated my request for a late check out 2:00 pm, even

next to the elevators and i could everyone using the elevators and it was until midnight that my kids were able

rooms were very clean, professional staff and the amenities were great, especially the bar area

it seemed more like a snack bar and

small gym but with some free weights which is great

so i could rest as there was a big high school group checking in and i needed sleep without noisy kids so they

love the bar food, good value for the money

so i could rest as there was a big high school group checking in and i needed sleep without noisy kids so they

there was no laundry room but in all it was a great stay.

needs updating and laundry room

no laundry room.

needs laundry room

no laundry

also no laundry room at hotel made some problems for my family to stay long period at hotel, n ed to instal

the pool was great for the kids

it wasn’t busy and we were able to swim with the kids each day

not enough breakfast option like more variety of meat

stayed there for two weeks there was no gym it was being worked on

breakfast, laundry service, pool, extra space

the breakfast was outstanding they were very clean and respectful staff.

room didn't have a working phone, second room had stains on carpeting and no wifi for a three night stay

kids love the breakfast and the pool

pool area was dated. whirlpool would be great.

had coffee pods but no coffee maker in the room. no hairdryer or laundry bag.

room did not have soap, hand towels, laundry bag

we had to wait for laundry to get finished

just ask for a room on the parking lot side, and you will be fine

also they have a fully stocked bar with the best bartender ever

laundry facilities were convenient

it is nice having a laundry facility there, but there were only 2 washers available

it was safe and fun for my kids and i to relax

no hot breakfast

the breakfast was very delicious everything was wonderful we also loved the kitchen

i guess you have to bring your own clothes washing detergent if you're going to use their laundry facility

in room above the laundry room and air conditioning couldn't keep up with the heat from the laundry

walking through laundry room to go up the stairs.

the gym was super small and the breakfast was not very good.

free (nice) breakfast free wifi free parking quiet place very clean

i love it no complaints breakfast was really good the room was nice and had a full kitchen

breakfast was chefs kiss

good breakfast, comfortable bed and spacious room

good variety for breakfast (waffles two types, muffins, bagels, cereal, oatmeal, yogurt, hot bar with eggs,

parking was an issue due to resurfacing of lot

guest laundry

had to pay for wifi when the room cost over $100 a night

beautiful, convenient, great pool, wonderful staff, lovely room, good parking

the late check out

the five dollar parking pass needs to stop.

staff offered to give me quarters at the front desk for my laundry

the breakfast was good and e

parking lot is not suitable for trucks

the pool was temporarily closed, but for good reason. maybe next time.

fun in indoor pool, wonderful staff, great christmas decorations.

ac worked really well, they had a little store and laundry microwave fridge, quiet, nice area, and the hallway

i was disappointed with the laundry facilities. the washing machine and dryer were old .

very clean, nice pool. great breakfast.

i love being able to go down in the morning to an very nice breakfast

the whole room was impeccable and the continental breakfast was great.

sad that the pool was still closed

nice location and lots of parking

indoor pool for the kids

kids everywhere, noisy at

indoor pool for the kuds

pool and workout area, sauna, hot tub were great

guess the only thing that was an issue was the pool it was super hot in there and when we got to are room we

placed near the hotel elevator bank which had a humming sound like a elevated train or airport shuttle

pool little dirty but nice a little cold too but everything else is wonderful

that the bar and restaurant attached to the facility closed at 10pm

the suite was beyond plush!!! the gym and spa were beyond great!

the staff at the hotel and the bar were personable and outstanding

room service was quick. the spa was lovely

room service was great as well and food was delicious

hotel bar was a very nice atmosphere for a nightcap, wish it was just a bit closer to the riverwalk area,

i was evacuated from a sound sleep as a result of fire alarms from the laundry area.

the pool area

cross 83 if traveling northbound so it is best to travel west on north ave and cut through the parking lot for

easy parking (free)

parking lot area is a bit rough and traffic but your on a main intersection.

there were no laundry facilities.

pool was too cold and there was no laundry room

wasn t a full service hotel. no room service or laundry service etc.

no laundry onsite

was awful coffee not good quality no laundry in room was specific smell if you don t turn on ac i don t

usually other hotels offer free parking and free wifi to their guests

the wifi was not working when we were there.

wifi worked well

pool towels are small. would recommend bringing your own.

breakfast

the sleeper sofa and was informed by the front desk that i had to wait an extra day because of laundry personnel

laundry on site.

the next morning the maid said laundry wasn't done to give extra

considering that you could bring pets, made you wondered why the floor was so dirty

room had working kitchen full size fridge etc

my room was by the laundry room and i could hear it all evening.

than obnoxious guests on the floor above us with their kids screaming off the balcony at everyone that went by

the pool was open in timed slots but because there were so few guests we had it for hours all to

disabled parking was close to room.

i loved the location. how polite the staff was the breakfast, pool. very comfortable

wifi (both free and paid) does not worked (dropping connection every like 2-3 mins) in my room and

small bar inside

beautiful courtyard and good size pool for the kids

small pool for such a big hotel

the space the pool the customer service !

breakfast was really good

in my room that much so i didn't use all of the facilities but my room had a large fridge and kitchen area

first morning, the breakfast was terrible

pet fee was not made public enough and was a steep price

the pet charge of $100 for the stay seems excessive.

parking was free which is always a plus

the parking lot was very well lit at night and it s near the interstate but on a quiet street

trucks running their motor all night in parking lot and secuirty compromised with one exterior door propped open

large room, good location, great wifi and price is good.

hotel was great and the breakfast was well seasoned and good

parking is good

the kids really enjoyed them too

great value and close to top golf.

breakfast, room

everything breakfast was good daughter enjoyed pool

the bus shuttle from the airport did not arrive at the reported time

the shuttle was unavailable when we needed it.

absolutely no parking spaces available for paying guests.

had to pay for high speed internet(logging onto wifi) which was so slow i couldn t even use it

facilities and cleanliness of the hotel shuttle bus service to airport

loved the free laundry and gym facility

they even have free washers & dryers for guest laundry

there was free wi-fi, outdoor terrace/patio, dry cleaning service, free self-laundry machines, good housekeeping

pics provided of laundry and trash we took out

kitchen dvds players, free laundry

breakfast was limited due to covid restrictions

service and dinning room breakfast were both terrific

nice continental breakfast

breakfast was exceptional

continental breakfast lacked variety

front desk svad was rude and the amenities closed too early the pool the laundry the work out room closed at 8

good location near i-88 and roosevelt road, on-site laundry, decent breakfast

another state and this is my second week here, and i haven t been able to wash my clothes in the laundry room

the one laundry washer was not working

laundry room could be cleaner

the bar staff was great and it was an overall peaceful retreat.

the facility my kids loved the pool area very nice a clean the breakfast buffet was really good loved that you

no room service

staff is extremely friendly and helpful and every area from pool, gym area, restaurant, to my room was clean

the facility my kids loved the pool area very nice a clean the breakfast buffet was really good loved that you

another staff member said only by the glass; one staff member said guests were able to use coin laundry at

beautiful view of forest preserve behind hotel - beautiful property and great location with free parking

the pool area needs work too, my kids were swimming and i

liked the location, the price, the free wifi, the parking, the ease of checkin, the rooms, and the newness of

), the modern super clean rooms, the bar offering local brews, and the spacious, fully equipped fitness room

it was clean, easy to get to, room was large, pool was nice and the laundry worked well.

quiet area. parking lot was well lit.

also, pool is a plus in our stay for the kids

there was no cell service or wifi downstairs

plenty of towels i like that they were a restaurant and an indoor pool that staff were very friendly

laundry on site was very convenient

the appointment was needed for a pool or gym use

breakfast, a jimmy dean breakfast sandwich and a granola bar is better than nothing

staff was very friendly and they still serve free breakfast

fruit in breakfast area *no 24/7 gym access/missing dumbbells in gym

kitchen

we were greeted with kindness, check in easy, nice atmosphere, lobby was updated, stylish, the bar was open

i didn't make breakfast but the location was great!

during my stay a room full of kids down the hall were going in and out slamming doors and yelling down the

good room size. near shopping restaurants airport. free parking. comfy beds.

they also have a guest laundry where i could wash my clothes

small bar in den lobby that offers a good beer in the evenings from 5-11p

there were multiple groups of traveling kids soccer teams that monopolized the open seating rea where parents

there were multiple groups of traveling kids soccer teams that monopolized the open seating rea where parents

wifi could be better.

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

both in the room and the common areas, good breakfast (included in my rate), much better wifi than on a previous

restaurant and bar closes too early.

very helpfull staff and allowed us an early check in

from the snow storm there was horrible room service, no towels , no plates or anything for food i ordered bathroom

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

big room with fridge, clean, free wifi

parking lot is used by customers of other business

no pool

hallway on 2nd floor smelled terrible from the laundry area.

first room i had dirty laundry was out side the door and a big party next door

the coffee make was dirty bathroom had a ring around the tub there was dirty laundry plastic no sanitize wrap

needs larger laundry room.

parking was hard to find.

my partner and i seen multiple workers attending the front desk and folding laundry when it wasn t busy

need more parking.

free parking and delicious cookies.

the parking was a bit far for me and the cookies were very limited.

no microwave in rooms and certain things in the gym were not working

we reserved a room with a fireplace and when we arrived the rooms were sold out.

i thought it had an indoor pool. i should ve double checked.

over the weekend breakfast was okay

liked the arrangement of the rooms, the complimentary breakfast, and the staff was incredibly nice

tesla charging stations in the parking lot were not working - i told the nice front desk lady when we checked

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

the wifi speed is really good which i have never seen in most of the hotels

parking lot was a little scary

i would have appreciated being able to buy quarters for the laundry with my debit card

they have a laundry room for guests and a fitness center

free parking and breakfast was an awesome perk

parking lot and wi fi free

wifi worked well

the bed was king size and it smelled like fresh laundry

room and breakfast

breakfast was great. loved the spa tube in our room.

not a lot of parking and no back door entrance

breakfast is ready on time, staff in kitchen is efficient

i appreciate that towel & sheet laundry is a conservation issue but they do not even enter the room to even

a very old one, carpets look horrible, and no restaurants and laundry in the hotel

laundry not working, construction in the middle of the lobby

the pool was not yet ready

turned down 1 st room service and had to ask for second service

like a musty smell, they put me next to the laundry room where there was noise all the time

there is generous parking in front

pool size for this size of a hotel is a joke

the pool area was very cold. it cut our pool time drastically.

the pool is kind of small - a 3 ft-4ft, but my 7 year old enjoyed it.

also, we wanted to use the on-site laundry, but the washer was not working

we also appreciate having the laundry facilities

staff was professional at every turn (from check in to serving breakfast the morning after)

the hotel was clean and up to date. the staff was friendly and helpful. the pool was clean.

it was easy to get to with plenty of close parking.

clean rooms, convenient laundry facility, nice friendly staff.

breakfast was solid, self service laundry.

the only ice machine was located on a lower floor in a laundry room

the wifi was so great

i also enjoyed the pool