they also had vending machines and laundry accessible

prices nice size rooms very clean and fresh staff was awesome great cuz service and the pool was great thank

there had been an ice storm that morning and the parking lot was not cleared at all

parking lot gravelly, difficult to walk in heels and pull a suitcase thru

staff was friendly and rooms clean and comfortable. breakfast was ample. location was great

i was unable to do laundry or swim for exercise, and oddly the front desk refused to give me any documentation

laundry machines didn't work right. i didn't say anything. so no dig to them. wasn't critical.

i ask for no close elevators and ice machine , it was near swimming pool, laundry room, ppl loud

in general, i was pleased, even managed to do the laundry

also couldn't open the pool door

the kitchenette where i was provided cooking utensils to prepare a delicious meal for me and my kids

the kitchenette where i was provided cooking utensils to prepare a delicious meal for me and my kids

prefer outdoor seating away from the front parking lot .

i really liked the amenities, especially the basketball court, swimming pool, and grill area

to update washer and dryer for guest laundry

service, facility was not clean,laundry room tiles broken ceiling cracked

free parking. the bartenders were friendly

i liked the bar for evening getaway

the restaurant could be better and open longer. also more options as to room service.

friendly staff, breakfast, pool & hot tub amenities, and guest laundry room

breakfast looked terrible and nasty. looked under cooked. couldnt eat it.

pool and hit tub were perfect temp

more handicap parking ?

very quiet, temperature of room was consist, pool area was clean

i wish you had laundry facilities!!

room service had to bring dirty laundry down and garbage was overflowing, did tell front desk and nothing was

the dryer wasn't working. had to go to hilton garden inn to do our laundry

the room decor. the fitness center, the breakfast

the pool was not working

pool was down

loved the veggie quesadillas, and the bar setup was nice too

bar was full service and stayed open pretty late

we were in town for a wedding and needed an early check in

only to arrive at 9:15 and was told by other guests they were told they closed at 9pm, yet the bar was open, so

they don't pick up dirty laundry

breakfast was great staff was friendly and very helpful. my room was very clean will be back.

wifi definitely was very disappointing connecting to my xbox and had to call technical support

the pool was not heated. we were told the heater was broken, otherwise we had a nice experience.

the pool was a little warmer and there was coffee offered throughout the day or for check-in

also, the breakfast was amazing

meat for breakfast.

difficult to get in and out of parking lot due to congestion on main road most times of the day.

the couch pulled out makes it impossible to be in the kitchen area without scaling the pull out bed

breakfast was great

sort of noise that happened periodically, possibly construction or maybe my room was over the laundry area or

bigger pool

the pool was amazing and staff were very friendly and kind!

clean pool area

when the waffle machine part of complementary breakfast wasn t working they went out of their way to fix it

atmosphere was great, we were welcomed with love music and everyone of all ages enjoying the bar area, pool

was great, we were welcomed with love music and everyone of all ages enjoying the bar area, pool table area and

great pool area (could have used a hot

many kids on premises

family friendly hotel with activities for kids in mind

had to walk around back parking lot to get in

pool was closed for maintenance

the pool wasn't available as advertised

we both enjoyed the quality of the linens, bedding, towels, breakfast and not last, but the helpful and

quality room, very comfortable bed. easy access to parking. friendly staff.

the rear door to the parking lot was not locked and didn't even latch

everything from walking in the door, the room, breakfast and checking out.

staff breakfast

and first place that had a full breakfast

the place was very clean, comfortable & great breakfast

breakfast was a delight with just enough variety

maybe can to access at the gym late.

very good and well served breakfast

the pool and gym

the pool and gym

we asked for a quiet room and was next to the exit door to the elevator, restaurant and laundry

the gym was not open due to the covid, but i understand safety is always first.

great new hotel. lovely interior and upscale decor. staff is very friendly. wifi is great.

so we could not tell if room service was available all day

parking was a pain

laundry facilities, washers take long

to be between 7-10, we went down at 9:15 on a sunday and to our as surprise no breakfast, my kids left the hotel

breakfast was limited and the hallways had an odor.

or quick start off for kids but pass that you need to leave but conveniently a walk across the parking lot was

i like the continental breakfast

casino and easy parking.

have liked bar soap, a microwave in the room, and a working ice machine on our floor, but the complimentary

very clean & helpful & friendly staff throughout the hotel & casino

the bar had last call at 10 which was annoying

location 2 blocks from the forge and free parking with an overpass into the hotel

good breakfast and free laundry

the laundry facilities leave much to be desired

the breakfast was exceptional; the pool was great, as was the patio with basketball hoops, etc

a full kitchen and spacious room

room was small and too many tables (side table, kitchen/desk table, coffee table) within a small area

walking through laundry room to go up the stairs.

i guess you have to bring your own clothes washing detergent if you're going to use their laundry facility

in room above the laundry room and air conditioning couldn't keep up with the heat from the laundry

were only somewhat concerned that the doors from the parking lot required no security key

the gym was super small and the breakfast was not very good.

pool area clean and fun for kids

our sofa bed was very nice uncomfortable. kids had to sleep on our bed

i ordered a glass of wine at the bar & it was $17

love the bar food, good value for the money

party next door to my kids room. walls were apparently thin & their talking kept them awake.

to many unattended kids in pool

the ladies bathroom in the pool area had over flowed and wasn't welcoming.

room service lots of restaurants within walking distance easy highway access

to many unattended kids in pool

the kids were having fun loudly in the hallway after 10:30 pm

but if they knew to let guess go into the elevator first and not to ride together with the hug laundry basket

breakfast was included, and free laundry on site

- big rooms and beds - accessible swimming pool - good breakfast - useful laundry service

laundry service was free so that was very nice

love the location and the excellent breakfast that is made available

where i was able to print my documents at no cost, hot breakfast with some variety, coin-operated laundry

enough towels in the room, when i went to get more, they said they were all in the laundry and gave me tiny pool

the pool is shallow and very tiny, as is the gym

location, price, complimentary breakfast, free parking

we liked the long pool hours also

grill and bar on site.. laundry on site..

no chair in the laundry room

pool not usable. laundry room closed.

strong smell of cigarette smoke in hallway by laundry area

empty vending, laundry not working, pool closed

parking is behind the hotel with access only thru the front.very busy over the easter weekend.

i liked not being bothered by room service. i was to myself and no staff members disturbed that.

of course the kitchen being closed due to covid was disappointing but not an issue that anyone could have solved

great breakfast and cocktail hour. clean nice updated rooms.

the front desk staff was nice, and the kitchen staff was welcoming and quite funny

desk didn't have quarters for using the guest laundry machines

location staff modern clean good lighting pretty landscaping laundry breakfast conference room

it was very useful to have the laundry facilities

has indoor pool and fitness room but did not use

breakfast was fine. the public areas were airy and well-lit and modern and comfortable.

location, great pool.

for a weekend stay over: nice size pool and whirlpool, nice bar and the best sunday champaign brunch ever

service was superb the staff were courteous roomy rooms exceptional all around clean pool and spa nice views

i was informed that the hotel restaurant was not open that day, and that, as a result, not even room service

the bar in the lobby made some great drinks

had coffee pods but no coffee maker in the room. no hairdryer or laundry bag.

we had to wait for laundry to get finished

room did not have soap, hand towels, laundry bag

so i picked this place primarily bec of the pool so my kids can swim

pet friendly. wasn't asked if we were allergic

had a perfect time the pool was great and also the room was clean, the buffet breakfast was at a reasonable

wifi services needs to be upgraded, internet connection in rooms seem to be pretty slow.

shower pressure was very poor. 2 out of 3 times i went to the gym there were no towels to use.

high class, we got it for the pool but we didn’t even get to swim (not the hotels fault, the kids were too

we both used the facilities of the gym and pool in the morning which were convenient although the pool is

when we first arrived the 1st floor ice machine was broke guest laundry was on second floor

guest laundry is outdated and in poor condition

wifi went down so my confirmation would not show

nothing special in a gym treadmill was out of order and rest of the hotel is good

good breakfast. friendly and helpful staff.

very comfortable bed, overall great place and would stay again. pool was nice too.

it appeared the room door had been attempted to be forced open and the swing bar door latch on door was damaged

the pool handle was broken and my husband fell

of running a shower every surface is soaked with steam, and i would've liked a hot tub/whirlpool in the pool

the parking lot was lit, and i felt safe

breakfast, laundry service, pool, extra space

my kids enjoyed the pool- extended hours, love that

pool area was dated. whirlpool would be great.

wifi wasn't working could not watch anything on network tv

my kids enjoyed the pool- extended hours, love that

i always bring my own pillow and blanket so i cant rate the laundry

are polite and helpful, good coffee and food for breakfast, hotel/room are clean, with elevator, ample parking

good breakfast

informed about no room service during stay

my kids could not swim for very long

dumpsters were overflowing and there was trash blown all over parking lot

breakfast so bad

only outdoor pool

could not use the pool, closed for repair.

the breakfast needs more than just carbs.

there was a buzzing noise off and on all night, possibly from the laundry room

gym,laundry

disappointed the bar and restaurant was open

didn't display pet fee when booking. supposed to be 75, but charged me 50

gym,laundry

pet fee too high. we were there 12 hours f o r $100.00!! really!!#????

the free breakfast is great with lots of options, and the evening socials on mon-wed are great

pool was cold staff said it was 80 but theres no way

pool and hot tub very clean

overcrowding of (undersupervised) kids in the small pool area.

having guest laundry and a snack bar was convenient

staff, the free laundry for guests, the room, the location

a reasonable cleaning policy, the amenities include a basic but working and inexpensive guest laundry and a safe

pool and work out room was an added bonus

they could no provide a shuttle driver or get me a cab

i loved that i could do my laundry too

was hoping for a hot breakfast if maybe eggs and bacon

with a dishwasher in every room you d think they could have a few in the kitchen area so that proper silverware

wish pool was open

we stayed in a 1st suite with king sized bed and a full kitchen

breakfast, free coffee anytime and nice rooms

free wi-fi, breakfast in the morning and great staff always friendly and helpful

the front desk customer service the hot breakfast and the room was clean

enjoy breakfast

staff, room, breakfast

no breakfast served because of covid

breakfast was fabulous

the kids really enjoyed them too

my kids loved it

the kids really enjoyed them too

the room was very nice. loved having separate bedrooms a kitchen and living room!

the pet charge of $100 for the stay seems excessive.

pet friendly, location

also, i was a little bummed that the kitchen didn't have an oven (because i have been used to that with these

to install a sign to indicate entrance to both townplace and fairfield parking lot

didn t like that the property did not have a laundry i also did not like that you needed to give 24 hour notice

we love the breakfast and my ten years old grandson loved the pool

called before i booked and asked about the pool and they said yes, it's open

no pool

clean and hot breakfast

possibly the most uncomfortable pillows i have every used, reminded me of a bag of laundry

pool and jacuzzi on site laundry loved the beautiful furniture and pristine decorating

to several suburban locations, friendly and accommodating staff, large variety for breakfast, and unique decor

the pool area was too hot.

not enough parking, parking in rear needs better lighting.

available parking

the gym is also top notch

the suite was beyond plush!!! the gym and spa were beyond great!

elevator from parking lot was not working.

the suite was beyond plush!!! the gym and spa were beyond great!

the bar area was great the gym was awesome with the glass window

nice that there's a bar in the lobby (though we didn't use this)

i loved the salt water pool.

nice building and cool bar, pool and gym.

didn't use the pool it looked

amazing room. very clean. full kitchen with dishes.well beyond our expectations.

will return to bring my grandkids to the indoor pool

gym and pool were clean and in good condition

staff was very friendly and it was comfortable the kids enjoyed the pool

the breakfast was very good

they don t have a guest laundry to dry your swimsuits

would have liked self laundry services. limited breakfast for my taste.

clean room, friendly staff, good breakfast, comfortable bed, ample parking

breakfast should stay open till 11

wonderful clean, quiet room. awesome beds, great staff. very nice breakfast.

when the laundry facilities on my floor were being serviced, i asked the front desk for alternatives and

the laundry machines were not working.

lovely clean rooms with a great pool, hot tub, and sauna were a plus

breakfast was good

the pool, sauna, and hot tub were amazing!

the location was close to the highway. they have laundry facilities on the property.

pet friendly was a rip off

they allow pets

quit clean hot hot water refrigerator and microwave staff daily breakfast

enjoyed the pool and affordable room rate

that the counter didn't carry quarters for the laundry machines.....

i needed to use laundry machine and dryer and they were not in service yet.

kids and adults enjoy our stay

i love the fact that the pool was open and i felt safe

good selection of food for breakfast friendly and helpful staff lots of free parking available close to route

clean, spacious and laundry facility

it's only 20 min from home, it was the perfect place for our mini vacation for the kids to enjoy some pool time

very clean, comfortable bed. breakfast was great.

kids running around in pajamas,no shoes noisy.

loved tha pool beds felt great

and dinner menu, as well as bar provided great choices and exceptional service

kids were in the pool area up until it closed

attendance at bar and restaurant

nice upscale area and great lobby and bar area.

the outdoor space was also pretty nice but someone had it reserved for kids party so we had to come back inside

would also appreciate on-site laundry facility.

would have stayed longer but there was no laundry facility

pool was good as well

great breakfast

ever stayed at, the most friendly staff i have ever encountered, very very nice rooms, excellent breakfast and

the connecting rooms, location, free parking and rooms were a nice size

a special thank you to orlando, our shuttle driver and all the reception and bar staff who were really helpful

there is a starbucks there as well as a restaurant bar area

gym open 24/7

spacious room and great breakfast

pool was packed and very loud

breakfast was great. i liked that three mornings in a row were different varieties of food .

chairs at kitchen counter uncomfortable to sit on to watch tv limited handicap parking

good variety for breakfast (waffles two types, muffins, bagels, cereal, oatmeal, yogurt, hot bar with eggs,

outside pool still down :(

guest laundry

are spacious and adorable like a little apartment, very clean and comfortable, complimentary breakfast is

the free wifi

parking included

no bar

could use two laundry machines. ty for great stay

hotel had laundry facilities

room as well as the hallway was located above the laundry for the hotel and thus had a laundry room and dryer

lack of laundry units on site

kudos and thanks for having laundry on site

no laundry room.

i am not complaining they do not have guest laundry

there was no laundry room but in all it was a great stay.

needs laundry room

needs updating and laundry room

used the laundry facilities but the dryer wasn t working properly and took over 5 times to dry clothes and

housekeeping was folding laundry in a conference room

a great bonus was the self-service laundry room very convenient for longer stays

very little i did not like. did need plastic laundry bags !

the customer laundry room dryer doesn t get hits so basically it s a waste of $2 also the pool doesn t

they don t do daily housekeeping and don t have laundry facility or services, won t let you walk around

there was an issue with kids running up and down the hall which was disruptive to my sleep.

the lobby and main floor bar area was really cold.

free parking and free internet

didn't know that the outdoor pool closed early and the staff member saw that my kids were having soooo much fun

friendly service, sparkling clean, cozy rooms, excellent breakfast

they didn't shovel the parking lot

the breakfast was very nice, and the hotel is very well kept

gym equipment didn t work. sink was broken

breakfast

like to pay for extended wifi to stream videos

bar was superb and stay was comfortable and enjoyable as always

so apparently the hotel is pet friendly now which is not a problem until my mom had an allergic reaction

i made arrangements to have my room cleaned monday, wednesday and friday i didn't receive room service until

the wifi is confusing and a bit slow.

the next morning the maid said laundry wasn't done to give extra

laundry on site.

the sleeper sofa and was informed by the front desk that i had to wait an extra day because of laundry personnel

i liked the fact they included a utensil set for the kitchen

in to s dirty room, dirty diapers all over kitchen, floor filthy, counters sticky, counters and chairs dirty

friendly staff excellent bar tender spacious room good breakfast reasonable prices

gym is ok, but crammed there is nothing around the breakfast is neither healthy nor tasty (or is it

the room with 2 queens for our adult kids was great but our room wasn’t ready until after 330 and we were

put us across from the gym

are always so many kids in the pool that are quite loud and seem to bring friends not staying at the hotel

main entrance is very narrow and through the laundry place

i also didn't like that the hotel didn't have a guest laundry room, but we made it work by finding a close

no laundry service

no laundry facilities

no laundry room