sort of noise that happened periodically, possibly construction or maybe my room was over the laundry area or

would've preferred a hot breakfast and an outdoor pool.

everything. from staff to rooms to breakfast

very ckea. friendly staff. very good breakfast.

when the waffle machine part of complementary breakfast wasn t working they went out of their way to fix it

they don't pick up dirty laundry

spacious rooms with full kitchen and living area

the pool was very cold

however the coffee in the breakfast room was delicious

was very disappointed ud83dude1e in the advertisement of a bar & restaurant( not open~no bartender on staff),

the breakfast was great, the beds were so comfortable, & the

also, the breakfast was amazing

breakfast was great

meat for breakfast.

was excellent, the pool was nice , the staff was great, and the hotel was very clean and modern

the room was spacious and looked out over grass and a pond, not a parking lot

pool was down

pool cuudve been larger

comfy bed. super clean. great pool. nice staff.

did not use the pool/hot tub but looked inviting

the dryer wasn't working. had to go to hilton garden inn to do our laundry

room service had to bring dirty laundry down and garbage was overflowing, did tell front desk and nothing was

i wish you had laundry facilities!!

location and suite set up. free breakfast was nice and large parking lot that was well lit.

the pool is never open for the kids

friendly staff, breakfast, pool & hot tub amenities, and guest laundry room

on your right is the breakfast nook

the pool opens late

pool wasn't open & no breakfast.

i will most definitely be back soon & the breakfast was good, but could've been a little bit better

service, facility was not clean,laundry room tiles broken ceiling cracked

to update washer and dryer for guest laundry

the room was large . the kitchen staff very helpful

pool area was very clean & plenty of towels

everything was great the reception, the room and of course the bar !

modern look & feel. comfortable room and clean . pet friendly.

the bar is expensive for simple things

and 2 kids died on a 4 wheeler in your parking lot while staying

that the place was pet friendly, and peaceful, and homely.

work started the next morning at 8am banging and drilling right above us while our kids were still sleeping

the kitchenette where i was provided cooking utensils to prepare a delicious meal for me and my kids

prefer outdoor seating away from the front parking lot .

i really liked the amenities, especially the basketball court, swimming pool, and grill area

the kitchenette where i was provided cooking utensils to prepare a delicious meal for me and my kids

they also had vending machines and laundry accessible

the staff, the people hanging around in the parking lot.

the hot breakfast & pool it was so close to the romeoville hall where we had a 3day

is slightly broken, tv barely had any channels available, room service comes late in the day, pool seemed

very clean room, clean and warm pool, friendly staff, great breakfast!

i was unable to do laundry or swim for exercise, and oddly the front desk refused to give me any documentation

in general, i was pleased, even managed to do the laundry

laundry machines didn't work right. i didn't say anything. so no dig to them. wasn't critical.

i ask for no close elevators and ice machine , it was near swimming pool, laundry room, ppl loud

excellent wifi

we asked for a quiet room and was next to the exit door to the elevator, restaurant and laundry

called in advance to make sure there would be no problem with the pet and then they spring really resistive

the location, the view from my room, available parking

and more then 75% didn't have a hanging tag, elevators and halls smelled, wasn't told about no room service we

hotel itself is very nice, has a nice bar and the comfort of our room was excellent

gym,laundry

there was a buzzing noise off and on all night, possibly from the laundry room

location was perfect for me close to my friends muay thai gym

the room service person was surprised when i asked for a mattress for the crib

love the breakfast idea also $10 for adults and free for kids

a little early check in

breakfast so bad

clean, clean pool

dumpsters were overflowing and there was trash blown all over parking lot

only outdoor pool

i guess you have to bring your own clothes washing detergent if you're going to use their laundry facility

walking through laundry room to go up the stairs.

in room above the laundry room and air conditioning couldn't keep up with the heat from the laundry

they had smoking rooms! that definitely made the trip even better!

wifi was good

we had to wait for laundry to get finished

room did not have soap, hand towels, laundry bag

had coffee pods but no coffee maker in the room. no hairdryer or laundry bag.

the room was pretty spacious for 3 adults and 2 kids. the pull out couch was a lifesaver.

just ask for a room on the parking lot side, and you will be fine

enjoy having dinner with my dad at the bar , we ordered grilled sslmon and the marriott burger, it was delicious

arrival friday night at 7pm, the hotel was packed with kids/parents for a soccer tournament

how the pool schedule is set up

room service lots of restaurants within walking distance easy highway access

rooms were very clean, professional staff and the amenities were great, especially the bar area

the breakfast was really good. and the pool was nice.

pool area and courtyard, ideal for families

pool area clean and fun for kids

pool area clean and fun for kids

our sofa bed was very nice uncomfortable. kids had to sleep on our bed

laundry service was free so that was very nice

breakfast was included, and free laundry on site

but if they knew to let guess go into the elevator first and not to ride together with the hug laundry basket

- big rooms and beds - accessible swimming pool - good breakfast - useful laundry service

parking was tight

kids running in hallway playing tag until 1am

nice pool area, friendly staff. only a 30 minute drive into the city.

parking lot was a cluster

for a weekend stay over: nice size pool and whirlpool, nice bar and the best sunday champaign brunch ever

this is a slow hotel so if you like action and conversation at the bar this is not for you.

enough towels in the room, when i went to get more, they said they were all in the laundry and gave me tiny pool

where i was able to print my documents at no cost, hot breakfast with some variety, coin-operated laundry

it was like a super 8 where your room door stepped right to the parking lot

the wifi was down for 48 hours and a hit and miss for 3 days

breakfast choices would have been the only thing i wasn't crazy about.

the complimentary breakfast was really good compared to other hotels i've been to.

the hotel didn't allow pets despite our search filter looking only for pet friendly hotels.

kitchen counter and living room was the smallest i have ever seen at an embassy suites

bar service in the lobby was unavailable half our stay

free wifi was slow. 2021 and still have to pay for faster wifi?

pool, gym and ping pong table. spacious rooms.

kids were in awe

did have a working pool which my kids enjoyed

pool, gym and ping pong table. spacious rooms.

large hotel, loved the gym

desk didn't have quarters for using the guest laundry machines

it was very useful to have the laundry facilities

location staff modern clean good lighting pretty landscaping laundry breakfast conference room

only negatives: parking was a little pricey. covid has ruined in house food service option.

the pool tiles will a little grimy looking.

laundry facilities, washers take long

to be between 7-10, we went down at 9:15 on a sunday and to our as surprise no breakfast, my kids left the hotel

for late check out and was told they couldn’t say yes because gm wasn’t there - it was

breakfast was limited and the hallways had an odor.

so i felt like we owned it rarely saw any other guest even though lots of cars when we left for breakfast but

didn't use the pool it looked

very friendly staff. room was spotless and smelled fresh. pool was so relaxing.

nice building and cool bar, pool and gym.

employee who works in the bar & restuarant provided excellent customer service

breakfast should have been included

breakfast, laundry service, pool, extra space

room didn't have a working phone, second room had stains on carpeting and no wifi for a three night stay

clean nice good breakfast

wifi wasn't working could not watch anything on network tv

breakfast, laundry service, pool, extra space

the laundry facilities leave much to be desired

good breakfast and free laundry

breakfast was wonderful

the pool and spa is closed until further notice, so don t think you can swim

wifi on the 5th floor was horrible

the kids love the pool area, too

wifi services needs to be upgraded, internet connection in rooms seem to be pretty slow.

the lack of equipment in the fitness room. i ended up using a gym down the road.

free parking, internet and ample gathering space were very convenient for our large family staying there

high class, we got it for the pool but we didn t even get to swim (not the hotels fault, the kids were too

the beds the pillows the soft towels the pool and the breakfast was delicious!

the pool wasn't available as advertised

great staff, good breakfast, and very clean

was super clean and the breakfast staff was pleasant and even opened up the yogurt fridge for the kids who were

was nice answer all of my questions also due to the recent snow parking lot was clean as well as the

the rear door to the parking lot was not locked and didn't even latch

i wish there was hot food for breakfast

pool could have used some maintenance. back door to hotel should have locked

the gym equipment was a plus for an early workout

pool hot tub clean rooms. great breakfast

quiet. good breakfast. windows that open. good sized room.

disappointed that the pool was closed

it is a great value as long as you don't have pets

pool was cold staff said it was 80 but theres no way

also the pool was very warm & the elevators definitely freaked us out

i needed to use laundry machine and dryer and they were not in service yet.

that the counter didn't carry quarters for the laundry machines.....

breakfast was excellent, staff very nice , loved the little extras in snack area has nice pool

the pool is way too small and there is no hot tub!

room was very clean and big. great shower area. good breakfast.

i loved that i could do my laundry too

guy came and put chlorine in the pool while we were swimming

parking

we didn't stay long enough to use the amentitiies (pool, fitness center, etc) but i peeked my head in and they

wasn t aware that the pool area was closed and had booked 2nights and the kids couldn t go swimming

having guest laundry and a snack bar was convenient

staff, the free laundry for guests, the room, the location

a reasonable cleaning policy, the amenities include a basic but working and inexpensive guest laundry and a safe

breakfast was very good-everything was fresh and tasteful

access, plenty of parking, great access to highways, near mall, good breakfast and a very friendly staff

clean, spacious and laundry facility

breakfast was not just some bagged

kids liked swimming in the pool

loved tha pool beds felt great

wifi and staff were horrible

the pool was clean and had inflatables and toys for the kids

maybe can to access at the gym late.

the breakfast was excellent

great hot breakfast

didn t eat breakfast because we don t eat breakfast

the bathroom was a bit bigger and that there was room service for dining

i had a good hamburger from room service comfortable bed and quiet

and dinner menu, as well as bar provided great choices and exceptional service

provided me an early check in accommodation, they worked with me for my cash deposit because i lost my debit

kids were in the pool area up until it closed

outdoor pool was closed.

family enjoyed the pool and exercise facilities; a hot breakfast was great; location is nice and quiet but

wed night food, good breakfast

didn t make it down for breakfast but friends enjoyed it. my room was exceptional

only complaints i have are that they do not say anything about a 75 dollar pet fee

guest laundry

pool facilities were wonderful, but we did notice that the pool floor (bottom of the pool inside)

breakfast had to be downstairs. and our room was a bit nippy at night.

was clean and full of amenities, full bar, awesome gym on 2 sides, pool, sauna, all suites room, near great

hotel and staff were great. breakfast was fantastic. room was great.

breakfast buffet

i love it all breakfast and i was able to relax.

it would be nice if a free breakfast and cocktail hour was offered similar to embassy suites

location was peaceful staff was super restaurant was great parking was easy

restaurant was closed. no room service.

kudos and thanks for having laundry on site

room as well as the hallway was located above the laundry for the hotel and thus had a laundry room and dryer

lack of laundry units on site

could use two laundry machines. ty for great stay

hotel had laundry facilities

there was no laundry room but in all it was a great stay.

no laundry

needs laundry room

needs updating and laundry room

i am not complaining they do not have guest laundry

very comfortable & clean. the fitness room was also clean. staff was pleasant & helpful.

safe, quiet, very comfortable room (smoke-free), and nice free breakfast

large room, good location, great wifi and price is good.

love this hotel. great staff, free breakfast and wi-fi.

hotel had ample parking and was near to plenty of restaurants

my kids loved it

loved the pool and the hot tub

pool area was inviting. plenty of towels pleasant atmosphere. nice and warm.

the pool was not ready although they did provide us with an alternative

the kids had fun in the pool while my husband and i enjoyed the hot

the room was very nice. loved having separate bedrooms a kitchen and living room!

breakfast was very nice, lots of choices and everything was stocked and fresh

the pool wasn't open

was no pool and the description stated it was not available in 2015

full breakfast

the cocktail bar had a very chill vibe with amazing drinks, and very personable and knowledgeable mixologists

in the bar area, the food choices are disappointing.

would have preferred room service on a daily basis and more spa appointment options.

room service was quick. the spa was lovely

everything else, room, service, bar, room service

housekeeping was folding laundry in a conference room

very little i did not like. did need plastic laundry bags !

used the laundry facilities but the dryer wasn t working properly and took over 5 times to dry clothes and

the customer laundry room dryer doesn t get hits so basically it s a waste of $2 also the pool doesn t

a great bonus was the self-service laundry room very convenient for longer stays

they don t do daily housekeeping and don t have laundry facility or services, won t let you walk around

late check in. bathroom small, no microwave, hot tub not very hot and kids allowed in it.

room service!

very nice suite and we had so much fun in the pool my kids enjoyed it

wish the outdoor pool was open later

quiet and clean. delicious breakfast. bed linens were very comfortable.

the breakfast was very nice, and the hotel is very well kept

down vehicles on the parking lot, nowhere to sit that was covered for a smoking area and it was raining

especially liked the cleanliness of the breakfast area.

sparkling clean, great breakfast

at how clean the rooms were, how amazing the space was in general, the bar/reception area, and breakfast was

amazing place.... for kids...

fire alarm was as pulled by some kids and we did get the proper information about what to do

older teens in the pool with so much horseplay, that young kids were not safe to

too many kids but that's ok

the sleeper sofa and was informed by the front desk that i had to wait an extra day because of laundry personnel

laundry on site.

the next morning the maid said laundry wasn't done to give extra

great parking

kitchen items were not in the room

clean place, perfect location, and pet friendly

the gym could use more weight equipment.

rooms were nice, would like to have families with kids and adults only floors separate.

room had a really bad odor in the carpet and furniture

nice pool, allow pets

main entrance is very narrow and through the laundry place

no laundry facilities.

no laundry room

laundry would be nice.

i also didn't like that the hotel didn't have a guest laundry room, but we made it work by finding a close

it is nice having a laundry facility there, but there were only 2 washers available

laundry facilities were convenient

we felt like royalty! the kitchen was nice.

kitchen supplies were minimal but possible to supplement from the breakfast

breakfast is all one could ask for

no laundry onsite

there were no laundry facilities.

wasn t a full service hotel. no room service or laundry service etc.

was awful coffee not good quality no laundry in room was specific smell if you don t turn on ac i don t

pool was too cold and there was no laundry room

the space the pool the customer service !

pool to small

the pool wasn t open to guest

wifi (both free and paid) does not worked (dropping connection every like 2-3 mins) in my room and

the room was still at rose petals from people before us

early check in.

free parking and everything was very accessible.

casino and easy parking.

it was easy to find the hotel and navigate parking, check-in, etc

attached to the casino.

the wifi signal is poor. i had to use my cellular data to get anything done.

woman at the pool was playing loud obscene and inappropriate music

easy access and free parking.

wish it had a hot tub. pool could have been a tad bit warmer.

my wifi was complimentary. very nice room.

there was free wi-fi, outdoor terrace/patio, dry cleaning service, free self-laundry machines, good housekeeping

they even have free washers & dryers for guest laundry

the rooms are amazing free breakfast free laundry 24 hour pantry

loved the free laundry and gym facility

pics provided of laundry and trash we took out

hallway on 2nd floor smelled terrible from the laundry area.

the coffee make was dirty bathroom had a ring around the tub there was dirty laundry plastic no sanitize wrap

needs larger laundry room.

first room i had dirty laundry was out side the door and a big party next door

that bar was right down stairs

the spa and pool was a plus

the pool is always warm and the kids enjoy swimming in it

the pool and location and 24 hour gym.

and by the way we wish the customer service at the front desk and valet to the pool and spa matched

lots of family's with kids cause there is a pool

updating washer was broken we had to carry our laundry back up states to rinse off the soap the rep could have

helpful also bc they spoke spanish as well and that helped with my parents, we used the gym and laundry room

was ok, but not if you don't have a car, staff was friendly, i liked that they had a laundry i could use to wash

liked that there was a fridge and microwave in the room and having laundry facilities was very helpful

the laundry has become expensive - over $5 to wash and dry a single load

plenty of parking

the hotel staff was nice. they did have a little snack bar which was nice.

cross country the next day, so we called a number of times asking if they had coin laundry, staff assured us

i didn t have to leave to go out to eat they had a food place and a bar there

to use the hot tub, it was full of 10 year old kids screaming and yelling, never got to use it, very disappointed

the staff and the room, loved it. my kids also loved the pool

on the sides, people were stripping and drinking liquor from a bottle in the hot tub, screening kids in the pool

didn t like that the property did not have a laundry i also did not like that you needed to give 24 hour notice

the gentleman that was cleaning the hotel and handling the pool area was not only friendly but went out of his

staff was great, it wasn t noisy - the pool was very nice

breakfast is free and tastes delicious

property did not have a laundry i also did not like that you needed to give 24 hour notice for room service