i have perfume allergies the fact that the environment is perfume free including the laundry is fantastic

doesnt do laundry

free wifi

good parking for my van , the restaurant and bar was a bonus good food a bit basic but still good , i would

were lucky that this was a quiet time of year and there was parking available in the rear of the hotel (free)

noise between 12-2 am which sounded like laundry cages being moved and lots of noise from people talking

but a team member was engaged early next morning in trailing wheeled waste bins or perhaps laundry bins over

except the wifi wasn't too great yet everything else was really good and the place is set in a beautiful

room was quality and clean room service was quick enjoyed the breakfast

we enjoyed some drinks from the bar after we checked in before dinner was available

easy to find, plenty of parking, staff were wonderful, large room, use of swimming pool, great breakfast choice

chap was great with the kids

also with regards to breakfast pastries were not restocked for later breakfast siting

party held in main restaurant and bar area if hotel had been upfront with this information i would have stayed

the whole floor smelled clean and was spotless - as were reception, the bar and restaurant spaces, which were

quite tired (no 11) - flickering lights, curtains need rehanging, needs a repaint, large pile of laundry sat

this is more of a motel layout with a central building for breakfast/reception, and outside access to i'd call

very clean and within walking distance to train station a very good breakfast

they should have offered room service or a meal collection service

staff really lovely , room clean and comfortable and the breakfast was delicious

com site said they had laundry but i received a message the day before saying this was no longer the case

bit remote location. quality of wifi was very low.

quiet location. free parking. free wifi. clean and staff were helpful.

wifi could be quicker

wifi in room but stated all rooms with wifi lights on stairs didn't work so stairs was pitch black

good location for hertfordshire golf courses

finally there was free parking and the hotel is just a short car journey to the motorway, st

the lights were difficult to adjust. there was no room service menu or blankets available.

pet friendly hotel

sofa bed hadn't been made up for the kids but was swiftly done when requested

and the sheets had a mark on which probably laundry rather than housekeeping

housekeeping was busy with the rooms, but there were carts and piles of laundry everywhere

ceiling falling down, filthy dirty throughout, changing rooms filthy, dirty towels piled up in a laundry bin,

really enjoyed the grounds, the swimming pool and the breakfast is great

the room tv was not linked to hotel wifi so basic tv was available

on the sunday for lunch the kitchen had

high standard of rooms comfy bed and pillows, lovely powerful shower too, room service was quick too

kids were extremely happy and staff is so helpful and friendly we could not wish for more after

breakfast was delicious with a great choice of different cooked breakfasts available

room service for breakfast not always at its best

my stay was excellent as always and the breakfast had great variety

super family holiday lots of activities for kids

engaging our baby -the mini landies experience - no wonder it's their most popular activity for kids, so cute

have been nice to have an adults only outdoor pool

spa, golf, grounds and facilities

i was also advised that the laundry service was available and the items were to be dropped at reception by 7

loved the cosy bar area

breakfast was of good quality, good range of choice, hot breakfast served to you, which is a good

free wifi

poor wifi around the

wifi was not up to the standard i had come across when traveling around europe.

no breakfast poor wifi tired decor lumpy bed insecure car park air conditioner broken

it is an authentic perfect place for a good night sleep and a great bar next door

it would be quite nice to have a mini bar or option to buy a drink.

wifi didn t work in the room. not acceptable in 2024.

this, such tasty food and a chill sophisticated atmosphere, same can be said for the hotels bar where we enjoyed

free parking, the bed was huge and very comfortable, breakfast was great, staff very polite, the pool area is

the staff, the location, the spa - all exceptional

free parking is a great plus

is great, location, free parking, the bed was huge and very comfortable, breakfast was great, staff very polite

good available parking

lovely big room and shower room plenty of parking

dan at th bar was very knowledgable & again gave great service

wonderful staff, strong wifi

wifi not working well in room 18

shower appeared to leak, every other holiday inn that i have stayed at has had a guest laundry you can use for

breakfast was fantastic

tasty breakfast

good breakfast

breakfast had enough choice and restaurant and bar were very good

on turning down the duvet in the morning, discovered a hole in the cover caused by laundry

lovely bar and rooms were clean

gym looked good but didn t use

emily on the bar who was lovely when we arrived back late on friday night and again on saturday afternoon

were upgraded for free as the restaurant was booked for a private function, and the room service food was lovely

you also hear the laundry stores and delivery s on the office block side with the staff parking area

there is no laundry service available

40 for early check in, asked me to pay again when i'd pre-paid

reception, restaurant and room service - the same person on an evening shift served us and checked us in, she

good breakfast as well as nice room service

the view from the room looked out to the laundry

7am loading in dollies of supplies was loud and disruptive, as well as laundry carts loading in the evening

beddings are very clean, only laundry service is working properly

not a pet friendly hotel

thought the room service staff were very polite and professional

and leaving crates of dirty laundry in the corridor

lovely room service food

were a lot of room service plates left outside rooms for a very long time which you could smell, the pools alarm

pool and spa

room service

no laundry room.

the bar could have been 24 hours but other than that absolutly brilliant

nice clean hotel, excellent breakfast, good wifi and excellent value for money.

3 miles away from the city centre free parking clean friendly staff bar available good

courteous staff, free secured parking and convenient location

unimpressed at the lack of wifi in the bedrooms

nothing. breakfast was lovely and the spa is amazing.

wifi is awful and long queues at

would be wonderful if there could be an outdoor pool

room service (breakfast and almost one hr late with missing bits) the bathroom area needed

our bedroom (57) was right next to a laundry servicing area, which was noisy well into the night (~11 pm)

but unfortunately we had the laundry skips at the back of us & was woken 8am monday by the trolleys being

basic necessities supplies, such as no slippers, no laundry bag, no phone charging socket for loan to guests,

were by the laundry machines below our room

no laundry is not friendly for business trip.

gentleman serving at the out-of-hours (residence) bar was slow.

lovely hotel, very pet friendly and helpful staff. super breakfast....excellent stay, thank you.

lack of room service.on the saturday the restaurant took over the hotel.

hotel, own large parking, nice staff, very comfortable bed

also never know a residents bar not to be open or room

laundry only changed after i asked (1

also, we arrived at 3:30pm to find our rooms where not ready, due to staffing issues, and laundry for several

choice and preparation of cooked breakfast was excellent

plenty of parking

lots of free parking

lack of proper room service and proper laundry service

lovely bar area

plenty of places to eat, great if you have kids or just a couple get away

location, great price and value for money, good parking and general layout, polite and helpful

they have a lovely little restaurant / bar with great service and prices

the bed was comfy and the wifi was amazingly strong for saying i was in the top floor

no breakfast or cosy bar as advertised

local to luton and great wifi

we looked for somewhere to eat out and found a lovely bar that served home made indian food, which was delicious

price with breakfast included good wifi connection

a bar at the lobby where you can enjoy a few drinks

polite and friendly staff, clean and well appointed room, lots of selection at breakfast.

bar prices were ridiculous - and small bottles of water 1

the comfortable and clean rooms, breakfast and welcoming staff

also the argentinian chap at the bar who i also forgot the name( i apologise but i'm horrible with remembering

the bar and restaurant were great and reasonably priced

excellent room service and good facilities. close to town.

from reception to bar staff to cleaners

friendliness of the lady on the desk and the bar staff very polite and very helpful would certainly visit shortly

wanted room service and place order at 9

more coffee in rooms and a laundry service

woke up kept awake by the laundry collection service from 9

location parking

lovely quiet spacious room bar and restaurant clean and friendly

it's an easy place to get to to stuff for brilliant easy access to the bar and food

room was above the laundry room i think could here some machine all night long room 201, i think the halls were

efficient management of laundry requirements

35 am by a member of staff banging doors and rolling laundry trolleys across the carpark outside of my bedroom

laundry collection at 530 in the morning then staff laughing and talking at 2am waking me up what a

extra 25 pet charges

someones leftover(clean)laundry hanging wardrobe door not

someonelses cleaned laundry still hanging on wardrobe

small gym was added bonus

the staff were also so friendly and great with the kids

the staff were also so friendly and great with the kids

was pretty good except the mini gym being closed but other than that all good

superb customer service. no problems with early check in and late check out.

the airport quick easy checkin/out shuttle service from front of hotel to airport good food with room service

due to covid breakfast was very basic and the bar and dinning area were shut

we could get early check in

10 parking charge, no actual reception and worst of all the room above us must of been a laundry or something

were they not fresh, or was that the smell of the laundry soap

they offer breakfast starting at 4 a

family room, there was no space for 2 adults and two kids, its 45 min walk from beach far from restaurants and

room service staff was inconsiderate at 7 am, shouting in the coridors, shuffling trolleys and

coffee machine at breakfast

breakfast was lovely in the morning and the drinks ordered at the bar in the evening where enjoyed in nice

round good hotel and perfect location for us, kids were very excited and it just made our holiday extra special

we were travelling with two kids aged 8/6

convenient for mid stay car park. excellent breakfast, friendly reception staff

ve liked if they had more information on the services they provided and the costs, such as laundry

was too small, extremely dirty, no good value for the money, wifi didn't work, long distance to the room

was generally dirty, but worse was when i found my luggage in the shared kitchen instead of my room after i got

no wifi!

tv kept flashing up a message about the wifi dongle every five minutes so i couldn't really watch tv

bed laundry is poor

also, amongst the amenities,laundry is listed but this misleading at best

very nice breakfast and good choice food

excellent big bed. very good wifi. decent sized room for the money. clean.

the breakfast is superb and delicious,,lot's of choices and variety

golf club bar could have been open a little later (for a saturday night- think it closed at 20:00ish)

cottage-style hotel is located on a vast site that also includes a golf course

ample parking, appreciate not being charged to park on site

bedroom was big and clean, lovely vintage look and feel, my only regret was not bringing my golf clubs to play

every mother and their aunt seemed to reside above us with kids constantly running around upstairs until 10

mins many others were waiting also and complained too view from window was of recycling bins and laundry over

of staff was very polite and helpful trying to find us a room that wasn't either overlooking the laundry bins

room service breakfast gorgeous

nice to have access to a basic gym too and would have happily sat outside in better weather or in the bar

no gym, not a large variety for breakfast

loved the shower,room service and food in general. staff are great.

comfy beds, friendly reception, easy parking, quiet, lovely bar area, easy check in/out experience

loads of free parking

easy parking. comfortable room. everything we needed.

the bar area was very nicely furnished with bright modern comfortable sofas in front of an open roaring

the staff were friendly, rooms were clean and breakfast was delicious.

the free wifi was great and fast enough for browsing and there was complimentary tea, coffee and water in

disabled parking

breakfast in the morning

from as it was advertised as free breakfast, but didn t have breakfast going

in after recommended check in time and all rooms in our area had dirty laundry piled up by the doors

dirty laundry by room and breakfast some issues with sausages being overcooked

laundry service and our mini fridge was not very cold

unfortunately it was disappointing that dirty laundry remained piled in the halls awaiting collection until

the dirty crockery and glasses and dirty laundry were still outside the room when we eventually got in

free wifi; the highlight of the stay

excellent pool and gym is a bonus at this

room service attitude booking.com failed arrangements for special request

clean, 24 hour gym, fantastic breakfast, great staff, wonderful value for money

breakfast was lovely, noise from party in the hotel was an issue including noisy kids of said guests running

room was spotless the bed was really comfortable and the kitchen facilities in the studio room were really useful

waited long time in bar as staff doing multiple tasks such as serving food, serving room service

great sized room, bar and super helpful staff.

room service was not good

room was quite hot - it had been a hot day and i'm not sure if it's above the kitchen or something, but it was

the price for mid week, that served hot room service food. clean comfortable room.

comfortable bed, very clean room , excellent room service

excellent breakfast. free ev charging

breakfast & bed & room service

mor parking space especially on saturday nigh

unbelievable bar restaurant area

rooms are above a busy restaurant/wine bar

area can be a bit sketchy at night especially with there being a bar in the hotel, but not something that would

the restaurant and outside bar seemed busy each evening but the noise didn't bother us up on the top floor

did request an early check in and was really helpful and room was ready .