on turning down the duvet in the morning, discovered a hole in the cover caused by laundry

it was very clean and the room service was excellent!

pet friendly. great accomodation very relaxing

wifi in our rooms was very poor and initially we were given a room over looking a gas canister and

in fairness the hotel staff offered to arrange a golf buggy to transport my mobility impaired guest

breakfast included was lovely

parking at the hotel was easy, our room was absolutely beautiful, the bed was comfortable and

plenty of parking

excellent breakfast. complimentary wine and water in the room. able to park and early check in.

to our room and there was complimentary wine on the table (another nice touch) we went to the bar after we

also, we arrived at 3:30pm to find our rooms where not ready, due to staffing issues, and laundry for several

laundry only changed after i asked (1

wifi was not easy to use and needed help

very cosy room with late check out and full english breakfast

the breakfast was very good. the hotel was lovely. amersham looked beautiful in the sun.

ample parking

wifi soft mattress dirty carpet no heating when we arrived noise from next door room and cars in

delicious beers in the bar too

lovely big room and shower room plenty of parking

the room, yet there is a homely feel to the place lacking from large hotels you'd normally expect room service

wifi was not up to the standard i had come across when traveling around europe.

wifi was very slow.

it would be quite nice to have a mini bar or option to buy a drink.

it didn't have a bar or restaurant which was one reason it was so quiet and we weren't tempted to have a night

needs a onsite bar twin beds could do with wider duvets

com site said they had laundry but i received a message the day before saying this was no longer the case

hotel was very dated, there was hair in my bath, no room service, broken pieces of furniture and uncomfortable

parking wasnt an issue although would have thought there would be a zebra crossing between the

free kids breakfast

super friendly and so helpful lovely room, big tv, a/c and the bed was so comfortable great parking lovely

here was that whereas normally your stay at champneys is all inclusive, this was a bed and breakfast deal only

gym facilities are

didn t like when we told the receptionist we couldn t stay for breakfast she told us we lost our availability

breakfast could be worked on

lovely staff, very friendly. fantastic breakfast.

quite tired (no 11) - flickering lights, curtains need rehanging, needs a repaint, large pile of laundry sat

staff really lovely , room clean and comfortable and the breakfast was delicious

bed was very comfortable and the breakfast was amazing

use the lodge,room service last night delicious food,breakfast always good this morning,bed comfortable,room

being able to see my car from my room ,good parking facilities

but a team member was engaged early next morning in trailing wheeled waste bins or perhaps laundry bins over

noise between 12-2 am which sounded like laundry cages being moved and lots of noise from people talking

lovely location with plenty of parking. rooms very comfortable.

wifi not very strong. low ceilings in room so mind your head.

lovely comfy bed. room service had plenty of choice and was delivered promptly.

doesnt do laundry

i have perfume allergies the fact that the environment is perfume free including the laundry is fantastic

the breakfast was nice and how clean it was

bed and the sofa were comfy, nice and quick service, yummy breakfast for both adults and kids - english breakfast

love the whole thing, kids were all so happy and loved the blue lights in the bathroom x

5) had so much fun for the amazing activities over easter weekend, as well as playing in the kids pool and

the gym was basic, the spa could do with some improvement (too many people, facilities not big

breakfast l, grounds and things to do with kids

pool jacuzzi steam room

rooms were comfy/ warm/ beautiful/ quiet best breakfast we’ve ever had

end of the corridor overlooking the dirty laundry store

but unfortunately we had the laundry skips at the back of us & was woken 8am monday by the trolleys being

situated opposite a cleaning store cupboard, which was regularly open and unattended with bedding laundry and

our bedroom (57) was right next to a laundry servicing area, which was noisy well into the night (~11 pm)

no laundry is not friendly for business trip.

very speedy laundry service (within less than 8 hours), very nice gym (love the technogym treadmill) and

bathrobe on my first night there (stay was for 2 people) i was later informed this was due to a laundry issue

nice spa facilities, with pool, jacuzzi, gym, etc free mini bar and hot chocolate are indeed nice touches

room service was very nice and breakfast was good

wifi is a little flaky & our room was tight for 4 but we did book a little late

and the sheets had a mark on which probably laundry rather than housekeeping

housekeeping was busy with the rooms, but there were carts and piles of laundry everywhere

ceiling falling down, filthy dirty throughout, changing rooms filthy, dirty towels piled up in a laundry bin,

fantastic pool

breakfast was very good, whenever a tray was getting empty, staff took it into kitchen and brought it back out

room, no desk to work at, shaky wifi, laundry service produced still-wet clothes with a strong odor

wifi signal was a bit weak in room 17 but did work

which was really lovely with park views to the front, huge comfy bed, very modern bathroom, good wifi, and staff

it has parking which is pretty difficult around here.

friendly staff. clean rooms, parking on site

the food was good for dinner , lunch and breakfast

fabulous room.. very comfortable. lovely outside garden area. nice breakfast

excellent breakfast. free ev charging

poor wifi , a very long walk to the room

i had a special request for early check in and the hotel was quick me to help with me options

dirty laundry by room and breakfast some issues with sausages being overcooked

unfortunately it was disappointing that dirty laundry remained piled in the halls awaiting collection until

the dirty crockery and glasses and dirty laundry were still outside the room when we eventually got in

laundry service and our mini fridge was not very cold

in after recommended check in time and all rooms in our area had dirty laundry piled up by the doors

of housekeeping was up within a few minutes and couldnt have been more helpful lovely pool that kids can stay

the whole floor smelled clean and was spotless - as were reception, the bar and restaurant spaces, which were

the hotel looks new and clean, the gym and pool area are newly refurbished, the staff are charming, spacious

location was great & the ev chargers were a bonus

the breakfast was excellent, with a good variety and high quality

nice room. parking was included.

staff, clean, friendly and easy parking

nice setup with pub downstairs . easy parking , clean comfortable room

room hot so opened window to gut the full output of the kitchen greasy cooker

booked, what i thought was an annex room/apartment with kitchen/bathroom, but found we had been put in the main

good location and good parking as i have a large van, good price and friendly staff

parking was a problem

price, lots of parking, easy to find location, friendly and helpful staff if there was something missing or you

off road parking was good, room facilities were basic but absolutely fine and clean.

could also do with more parking spaces

upon arrival, the 10 pet fee was paid, however, the person at reception very clearly had a huge dislike of

forgot to give us the wifi password

charged extra 10 for accompanying pet

free parking, very welcoming, spotlessly clean room!

shower appeared to leak, every other holiday inn that i have stayed at has had a guest laundry you can use for

comfortable room, great staff, lovely breakfast included

wifi is strong too

the bar was even open till late on a sunday

wifi was at times unstable, especially at night, but that was the first time my family and i were

staff excellent, rooms clean and bar area well maintained

friendly helpful staff and the shower amazing and wifi brilliant

massive car park with plenty of car parking, right in the town centre, would definitely stay here again

the free wifi was excellent

it had a bed and shower and they were happy for me to have a pet in the room

you also hear the laundry stores and delivery s on the office block side with the staff parking area

there is no laundry service available

for head office, as feel the executive rooms need a warning of subject to availability for early check in

was my 30th birthday, the team arranged a surprise in the room of 2 free drink tokens for the bar and chocolates

room service was average sandwiches we ordered by room service were incorrect and off poor

the bedside lights did not work on either side of the bed and we were not told about wifi.

hotel was quite busy during the first two days, and my kids were initially placed in a non–twin bed room

modern and clean decor good buffet breakfast late check out

ev charger on site and nearby

room service charge of 5 for 1 floor up given how expensive food was.

room was clean nice bed ,choice of pillows ,heating good wifi really fast ,the breakfast was good plenty to have

tour coaches there was always a sufficient number of staff available the morning breakfast and bar staff members

kids running along our corridor trying to get into our room.

no spa facilities room smelt damp

bar drinks were a bit pricey

the view from the room looked out to the laundry

7am loading in dollies of supplies was loud and disruptive, as well as laundry carts loading in the evening

beddings are very clean, only laundry service is working properly

i asked them to put outside door as kids were

the wifi worked fine in the bar area but in my room it just kept saying there was no internet connection

location, outdoor area, swimming pool

beautiful junior suite cam with a gas fireplace which was an unexpected although welcome addition over the long

breakfast in the formal main dining room was exceptional. good selection and great service.

the afternoon tea, breakfast and dinner in the astor grill were delicious

the pool and spa are delightfully luxurious

i was asked to bring my laundry to the reaction for them to take it

room breakfast was very good lots of choices of food and drinks nice and quiet no traffic

the view and gym facilities

have liked to have a menu or some way to find out what was on order for room service which was apparently still

we enjoyed the pool and spa.

and leaving crates of dirty laundry in the corridor

peace good food jacuzzi pool sauna steam etc thank you please maintain reasonable rate i will bring nurses and

big room , clean pool

place to stay, very comfortable and excellent value for money, wish i had the chance to use the spa facilities

pool and steam room were lovely

reception is what customer service used to be she was exceptional so accommodating, alex in the bar was very

had a drink in the bar and the lady ( cerys

great location with lots of parking. lovely to have pool on site and nice food in restaurant.

the facilities were excellent, the pool was large enough for both us and the kids to enjoy comfortably, even

very comfortable hotel. lovely grounds. great pool and nice and warm for the kids.

no view other than the laundry rooms

the room smelt of damp laundry and the windows couldn't be fully

gym facilities were super.

comfortable beds, lots for the kids to do great pool

think the children should be able to use the pool at anytime without being restricted to certain times

plenty of on-site parking and the provision of two ev chargers a real bonus for us

lovely lounge area with fireplace, as well as a cozy bar with friendly service

no lift. wifi was difficult to access initially but once on password protected wifi it was fine

on complaining was told that they could not keep up in the kitchen when they had a wedding and the hotel was

beautiful hotel and location. fantastic breakfast and wonderful staff. highly recommend.

the manager himself - charming, professional and helpful; dean - who was working behind the bar - great dinner

we went to the nearby golf

breakfast bed

asked for an early check in as we were attending a wedding nearby, not expecting them to be able to accommodate

not even room service

i was also advised that the laundry service was available and the items were to be dropped at reception by 7

easy walk to the abbey/cathedral and all shops/bars

the breakfast was the best yet- fresh and delicious ingredients that were cooked and seasoned so well

staff and they offered an early check in (which was greatly appreciated given my 0300 start to the morning)

loved the cosy bar area

- no laundry service over the weekend

only bedside lamp on because all lights in room stays on ud83eudd15 cleaning staff leaves dirty laundry in

no laundry service over a weekend and no effort made to make the guests have a superior customer

wifi was down very inconvenient:(

left too early in the morning to experience breakfast but my choice of room service was of a much higher standard

35 am by a member of staff banging doors and rolling laundry trolleys across the carpark outside of my bedroom

room was above the laundry room i think could here some machine all night long room 201, i think the halls were

laundry collection at 530 in the morning then staff laughing and talking at 2am waking me up what a

efficient management of laundry requirements

a lovely stay, we had an event at the golf club 5 minutes away, room was lovely shame there wasn t any air

no toothbrush and toothpaste in bathrooms room service was slow food service was a little slow

room service was excellent and so was the

pool exceptionally beautiful and

loved using the gym then into the sauna and pool

wifi connection a bit dodgy but it wasn t a problem for me

location is good for henley regatta. they provide a good laundry service.

there should be more varieties in breakfast for kids as well as adults

nothing so easy from parking till the end of stay

room service was very efficient as we enjoy fresh milk with our tea and coffee

very happy there was a late room service

room service breakfast

attitude very poor, and mostly trainee kids

location of hotel from stoke park golf club was good.

only downside was that there was a wedding on so it was quite loud at times & kids running around the dining

only downside was that there was a wedding on so it was quite loud at times & kids running around the dining

spa and gym are were amazing

beautiful property and gardens stylish and spacious rooms amazing spa great bar excellent

my spa treatment was the best treatment i have ever had, and ruby took great care of me

the wifi in the room was poor and didn't work in the bathroom

amazing spa and outdoor pool