ve liked if they had more information on the services they provided and the costs, such as laundry

great wifi and tv

was generally dirty, but worse was when i found my luggage in the shared kitchen instead of my room after i got

kitchen stank and looked like it hadn't been cleaned in years

no wifi!

also, amongst the amenities,laundry is listed but this misleading at best

bed laundry is poor

connecting to wifi just kept taking to booking for more nights, so i never got to connect.

very comfortable room. quiet location as requested. breakfast very good. very smooth book in.

were friendly and good to have ev charging onsite

17

huge comfy bed! big batheroom... room service food was excellent! beautiful hotel. loved it!

when we came down from breakfast the following morning, tanya was still on shift and still as cheerful

clean, 24 hour gym, fantastic breakfast, great staff, wonderful value for money

this hotel is pet friendly too which suited our jack russell

of staff was very polite and helpful trying to find us a room that wasn't either overlooking the laundry bins

mins many others were waiting also and complained too view from window was of recycling bins and laundry over

easy to get to and ample parking

plenty of parking, well decorated room with everything you need

room service wasn t great as they forgot my cutlery, not a great service when it s 5 cost on

and leaving crates of dirty laundry in the corridor

swimming pool

pool and spa facilities difficult to find (bit of a maze), for a 4* expected more variety with breakfast,

lovely staff members, enjoyed the spa and gluten and the most comfy beds ever.

lovely room service food

staff was very helpful and ready to assist and provide room service at odd hours of night

and welcoming, i'd called a couple of hours prior to arrival and she was able to accommodate early check in

there s a popular bar right below and it a 10-minute walk to the train

rooms are above a busy restaurant/wine bar

also the bar and restaurant downstairs is exquisite and sincerely underrated i had a great night

the view from the room looked out to the laundry

beddings are very clean, only laundry service is working properly

7am loading in dollies of supplies was loud and disruptive, as well as laundry carts loading in the evening

free wifi

wifi didnt connect properly

no laundry room.

free parking

room and the hotel is very clean, friendly staff, and the manger max gave us a late check out of 1pm

excellent accommodation and helpful staff. very good breakfast as part of the deal.

as the first, very friendly staff, fabulous clean modern rooms, excellent breakfast, loads of parking, we cannot

efficient management of laundry requirements

laundry collection at 530 in the morning then staff laughing and talking at 2am waking me up what a

35 am by a member of staff banging doors and rolling laundry trolleys across the carpark outside of my bedroom

room was above the laundry room i think could here some machine all night long room 201, i think the halls were

wifi signal is very poor and could be made better

great wifi, nice breakfast

no room

no room service, no food after 8, limited menu before then, buffet

and toast no butter no jam no cups for the coffee or spoons no sugar 15 was refunded and 3 room

the decision to close the hotel later this year facilities have declined - no room service, very restricted food

to keep the doors to service rooms closed - opposite our room door we kept being faced with dirty laundry and

jack on the bar was great & very accommodating, please recognise him as he s a great asset to your hotel

over kitchen with extractor fans buzzing until 10

sausage alternative but fresh eggs and toast hash browns and fruit were available and were great, room service

excellent quality hotel with superb staff from front desk through to bar and restaurant.

there is no laundry service available

you also hear the laundry stores and delivery s on the office block side with the staff parking area

did not find any wifi for the hotel

the bar staff where also very accommodating helping me out with a bottle opener and buckets of ice for

was my 30th birthday, the team arranged a surprise in the room of 2 free drink tokens for the bar and chocolates

shower appeared to leak, every other holiday inn that i have stayed at has had a guest laundry you can use for

everything from the warm welcome, great breakfast and general hospitality

also took advantage of the late check out allowing us more time to explore

saied was very helpful in organizing our early check in

able to early check in which was helpful

ample parking across road

lovely people, parking, amazing location

plenty of free parking around the hotel free wifi and can buy soft drinks from reception great little hotel,

where friendly bed where comfortable shower was powerful there was parking good value for money will definitely

free parking, wifi and nice touch with tea, coffee and biscuits in the room (really nice touch)

at reception did not come across as friendly given me the keys to the room and walked away the room service was

staff friendly, clean hotel with parking in front of tesco

free parking which is always a bonus

early check in with parking was a bonus as we could park the car, drop our bags in & spend the

large tesco right across the road and the free parking on hotel grounds is always a great addition in

excellent wifi

construction work at 7am in corridor kids cant use pool

gym classes were also great

the cocktails in the bar were really terrific and i'm quite fussy when it comes to a whiskey sour

the staff, the location, the spa - all exceptional

heritage setting with no traffic noise but so easy to commute and ample parking

v good breakfast staff assistanceroom changed as stairs too difficult for me great parking easy access to public

have stayed many places over the globe and in london, easy to get to, easy to use as base, great parking, very

loads of parking if you need

to our dissatisfaction they offered us free breakfast however were told by the waiter that my kids are not

wifi extreemly slow unable to stream, no regular tv channels only thing i could find was someones

also if you are looking for a pet friendly reservation this one was bit overpriced

rooms are not soundproof and there is no room service though it's advertised

tv didnt work, no wifi

very comfortable room with shower tv wifi coffee making facilities

sometime internet is not stable, but it support is very good, he came up and fix the wifi, and resolve the

stayed in a king suite so plenty of space and loved the kitchen area; very handy

the gym needs more equipment. was only good for cardio.

as an alternative would have been nice to have some bar snacks other than pizza, toasted sandwiches for a quick

nice seating area and little kitchen

sure if there is room service, but would be nice if one doesn't want to leave the room for a day

and laundry service is a bit more expensive than out of the hotel but that's usually to be expected

but they have laundry service

very near to wembley part metro station, only 2 minutes walk, plenty of shops for quick bite, laundry, dry

we have a suite with a king bed and double sofa bed and kitchenette - immaculately clean, spacious and comfortable

hotel, staff very attentive and lovely breakfast with a good selection

ceiling falling down, filthy dirty throughout, changing rooms filthy, dirty towels piled up in a laundry bin,

housekeeping was busy with the rooms, but there were carts and piles of laundry everywhere

and the sheets had a mark on which probably laundry rather than housekeeping

the bed was comfy. loads of parking for larger vehicles.

the room service was fast and lovely, and breakfast the next morning was great quality

i was also advised that the laundry service was available and the items were to be dropped at reception by 7

rooms do not have a bar fridge to store cold drinks, and no room service available

breakfast room service & food lovely

nicely furnished, bed linen very soft, breakfast very good.

free wifi

no pen,laundry bag, any toiletries

our room apposite laundry room, bit noisy.

the room service team is very responsive and rapid which is another thing which made my stay pleasant

was very nice, we made use of the spa, room service and sky bar

room service shutting at 11pm

pool jacuzzi steam room

the upgrade was amazing just slightly disappointed that we couldn't take our son in to the spa pool

it also had many events on that day and parking was limited, guests staying should be prioritised

30pm (on a saturday evening) so we had to order room service because we got in late

went to the spa, booked madhu s and had the pool bbq during the day

no wifi and no instructions for parking if arriving by car

staff was excellent and accomadated my late check out

kids enjoyed the tv in the bath

i had booked the extra night as he popped out, came in to the same staff member and paid for a late check out

excellent room size with all expected toiletries plus tea/coffee making facilities and free wifi

lack of proper room service and proper laundry service

london but still away from the mess, there is a huge parking space and ev charging (only 3,7kw max)

they have a lovely little restaurant / bar with great service and prices

plenty of parking

lovely bar area

friendly staff, free parking and convenient location

minor issue that the hotel wifi didn't reach my top floor room.

very few parking spaces

wifi signal sub par

especially for four days, and sadly it affected the holiday we had carefully planned for our kids

we arrived quite early and there was plenty of parking

service in the bar area was slow

friendly staff. great welcome. excellent breakfast and bar food. room very comfortable.

hotel, perfect location with parking and its own large grounds

the breakfast was of high quality, the warm dishes are made to order

location very close a supermarket, fastfoods, laundry, and rail line

the hotel forecourt was blocked upon my departure by a skip and a laundry truck unloading and loading linen,

a four star hotel we expected their to be a laundry service and room service

along the corridor few meters away from our bedroom door the hotels laundry/storage room was always wide open

the bar, we couldn t drink their, beer terrible, corridor, bags of laundry in the corridor, from when we got

no wi-fi, no restaurant, no laundry, no room service , no kitchen

room was located in the basement near the laundry room so when we checked in (4pm ish) and we were shown to our

bar prices very

better room service, noise, smell and better lighting. breakfast option must re-visit.

no wi-fi, no restaurant, no laundry, no room service , no kitchen

wasn't sure there was a laundry

there were also salons, a little charity shop/thrift store, and clothes clinic did my laundry same-day

it was also great that there was breakfast and wifi included in our stay

the breakfast was free and was a great value

very friendly staff. good breakfast.