wifi was too slow/weak

duty manager wasn't as helpful as we would have liked when trying to order room service due to a wedding be held

love the gardens. parking generally good. near to amenities in town etc.

the parking to the greetings and seemless check-in to the friendlt staff and super clean rooms etc, it

put choclate bars (presents for kids) in fridge

woke up kept awake by the laundry collection service from 9

more coffee in rooms and a laundry service

just the wifi really

good hotel with large rooms good pub food all the staff were very good and lots of parking

only point is the room could be updated and more bar staff in the evening

no breakfast in morning

there was a guy creeping about around the cars in the dark when i was parking

fact we got room service without our knowledge since we're vegans we had pork on our plates

parking and wifi with a good room

breakfast situation was explained, i tried to add it in the morning but was unable to as i wasn't

from reception to bar staff to cleaners

the bar and restaurant were great and reasonably priced

excellent room service and good facilities. close to town.

guy at the bar was very professional and we had loads of fun with him

room - service - staff - bar and restaurant all first class

easy to find and room 1 is very spacious 4 plus baby very friendly staff and the irish bar over the road has

small car park but phoned hotel and they advised on additional parking opposite

breakfast because of covid-19 was a packed lunch sandwich pancakes breakfast bar and water

comfortable, free parking and wifi

there was nothing wrong with the room at all but the stairs made it difficult with kids and suitcases we had

bags of laundry piled on the landing/ fire escape

no washing machine or laundry

the wifi was free

nice breakfast buffet and no trouble parking

a pleasure to come back the staff are always amazing polite and helpful good breakfast strong wifi ticks all

nice aircon gym. comfy beds. good bathroom. aircon.

good breakfast

wifi was great too

reception, bar and restaurant and housekeeping staff were all friendly, professional and efficient

breakfast was nice and vegan friendly, staff there were friendly too

someones leftover(clean)laundry hanging wardrobe door not

someonelses cleaned laundry still hanging on wardrobe

the wifi was free and really fast

door/wall was glazed glass, not suitable when staying with family and kids

shame there is no spa but gym is great

the airport quick easy checkin/out shuttle service from front of hotel to airport good food with room service

it was very welcoming by reception staff at all times, the staff in the restaurant and bar were so lovely and

it is very close to luton airport and there was a mini gym. perfect!

wifi was good

the room service menus were overpriced and charging 5 additional for room service to be delivered

were they not fresh, or was that the smell of the laundry soap

10 parking charge, no actual reception and worst of all the room above us must of been a laundry or something

location. walk to luton airport from the hotel. simple accomodation. friendly staff. good wifi.

special thanks to alex at a bar ans receptionist

moreover, value for money for the late check out and breakfast included

the laundry room and microwave room.

additional fridge in room. additional microwave room & laundry room.

water in reception waffles at breakfast microwave and laundry room nice touch kettle in room

in the same floor they had a laundry room which we could use, includes a dryer which is a big bonus for a

this hotel has great facilities, including a gym, laundry room, and ice machine

location, we had a good view of the aeroplanes which our kids loved but at the same time it was somehow very

the hotel is kids friendly and with free wi-fi in all rooms

the breakfast in the morning (our kids loved it) was fantastic to start our stay in london before heading to

we were travelling with two kids aged 8/6

breakfast include in the price which is good but the early morning continental break was abit poor

plenty of parking enjoyed seeing the squirrels and a hawk in the grounds perfect for photography superb wifi

good parking

of parking enjoyed seeing the squirrels and a hawk in the grounds perfect for photography superb wifi quality

safe, secure parking and beautiful gardens

a bit slow, bar closed early, bathrooms needs updating adding a swimming pool would be a good

stay was great from start to finish. rooms, food, parking, staff- all 100%

finally there was free parking and the hotel is just a short car journey to the motorway, st

would be nice if it had a spa and beauty treatments available

clean and quiet. good location as well and a good parking spaces.

asked for the hotel to leave rose petals in the shape of a heart on the bed as it was my wedding night and wanted

our bedroom (57) was right next to a laundry servicing area, which was noisy well into the night (~11 pm)

basic necessities supplies, such as no slippers, no laundry bag, no phone charging socket for loan to guests,

situated opposite a cleaning store cupboard, which was regularly open and unattended with bedding laundry and

no laundry is not friendly for business trip.

were by the laundry machines below our room

the lack of gym, and laundry services but guess can t have it all.

there is no laundry service so this is a short stay hotel

always a bonus to have free parking

lively bar and restaurant

good room service

no bar in hotel

no breakfast poor wifi tired decor lumpy bed insecure car park air conditioner broken

it didn't have a bar or restaurant which was one reason it was so quiet and we weren't tempted to have a night

com which said kids sleep free but there was a 30+ price increase when i added my 4 month old baby - in

no bar but plenty nearby.

at gym could not connect my music to my headphones

clean the extractor grates on the ceiling of the therapy pool.

breakfast not many gluten free options, apart from that, perfect stay!!!

and this was a last minute night away for a surprise to make good use of the spa facilities and gym

spa facilities outstanding. reception staff very helpful

easy to find, plenty of parking, staff were wonderful, large room, use of swimming pool, great breakfast choice

system for breakfast wasn't clearly explained however the mix-up was dealt with promptly and satisfactorily at

pool amazing kids absolutely loved it

also with regards to breakfast pastries were not restocked for later breakfast siting

the bar area was great

com site said they had laundry but i received a message the day before saying this was no longer the case

i had organised a blokes golf tour for 2 night so was ok for us

no family rooms and double or single rooms in the same bock which we needed as a family with 3 kids

wifi in room but stated all rooms with wifi lights on stairs didn't work so stairs was pitch black

super clean tidy rooms, ample parking, nice venue, good staff.

quite tired (no 11) - flickering lights, curtains need rehanging, needs a repaint, large pile of laundry sat

one thing - had to go back to reception to find out wifi procedure - no mention in room folder

large sofa bed made up for our little girl without us even asking, free wifi, good sized room.

wifi is perfect and the room had everything we needed

wifi easily accessible and all room facilities just right

lovely property in a great location with parking.

had to leave early in morning and staff accommodated an early breakfast for us even though bank holiday

the location of the sun hotel is right in the middle of hitchen so no worries about parking or fees to pay

carpet was very soft, wifi was very good

had dinner in the hotel which was very good and lots to choose from and then we had breakfast the following day

doesnt do laundry

i have perfume allergies the fact that the environment is perfume free including the laundry is fantastic

cleaning room service, no hot water for 2 consecutive nights over a bank holiday weekend

ill book a family room or a bigger room next time as a double room with 2 kids including a travel cot was a bit

the breakfast was really good and parking was absolutely spot on.

noise between 12-2 am which sounded like laundry cages being moved and lots of noise from people talking

but a team member was engaged early next morning in trailing wheeled waste bins or perhaps laundry bins over

golf course on site.

wifi was very poor and we had no 4g so was difficult to get signal

guests running around the hotel at night and kids shouting until early hours of the morning

room service excellent

able to take pet

friendly (and very helpful when i had an emergency of the female type), good value for money, room service and

i left milk in the sink in water to keep it cool until i returned from work only to find that room service had

not enough towels. and you had to pay for any room service.

on the sunday for lunch the kitchen had

the food was incredible and so was the bar and staff all included 10 out of 10 could not fault them

wifi was very poor some things very expensive - 4 small scones 19. cocktails 15

very well breakfast set up in the restaurant

understandable as there had been a function the evening before and i imagine the majority of the kitchen staff

i was also advised that the laundry service was available and the items were to be dropped at reception by 7

wifi was terrible

no room service etc

mini bar fridge to keep water and milk

breakfast could have more on the buffet. cold meats, cheese and more pastries

i was asked to bring my laundry to the reaction for them to take it

the breakfast had plenty of choice and was very tasty

the wifi connection allowed me to work without disruption

a nice swim in the spa pool the next morning, followed by a great breakfast, all at an excellent cost

lovely personal touches like a note wishing us a good stay and colouring packs for the kids

with family and it was horrible experience- our laundry went missing, short of staff and unfriendly

the bar and restaurant are both operating and provide a pleasant atmosphere

quiet and well looked after. parking and super convenient

location, bar area and gym facilities

location was ideal for me as was comfort and wifi.

i left some notes for the room service and they listen to it, which hardly ever happens when i stay at hotels

she rang the kitchen, but they were to busy to answer and said they would ring us later but we were attending

don t expect to find kitchen facility because it s a proper hotel.

they were not very prompt at bringing drinks over or collecting food when the kitchen called service

next morning we used the gym and went for breakfast

fact that laundry room doors were all open when in use, was not nice for residents to have to walk through to

bit noisy outside my room due to the proximity to the laundry

and as i walked through the lapwing wing of the building in the morning, the smell of fresh laundry was lovely

every member of staff i spoke to was so lovely, and i got an great surprise they had laundry facilities on site

did not like being so close to the laundry room. the tv was not working properly

they offer room service for breakfast which was fab as i was solo and didn t wish to sit alone in a

parking is always tight in the car park.

no toothbrush and toothpaste in bathrooms room service was slow food service was a little slow

really good gym

throughly enjoyed using all facilities at the spa, the pool was pristine

first room was directly above disco of wedding reception. room service breakfast was 50!

stayed for 1 night for a party. bed really comfortable, bar area cosy, breakfast choice great.

the women changing her kids nappy in the communal lounge !!!!

the dinner and bar menus are extensive and breakfast a delight

only minor criticism is that wifi is woefully inadequate

and the sheets had a mark on which probably laundry rather than housekeeping

housekeeping was busy with the rooms, but there were carts and piles of laundry everywhere

ceiling falling down, filthy dirty throughout, changing rooms filthy, dirty towels piled up in a laundry bin,

great parking, too

fantastic pool

not collected for laundry but put back wet for reuse

my laundry was not returned back to me on time.

the same for the breakfast

great free wifi,

the spa staff were unbelievably rude

i was kept awake as the room was located next to a laundry room - there was a noise all night which was extremely

too noisey room was next to the laundry room and buzzing all night could not sleep

i think it was the laundry been picked up

since you have laundry coming in/out in bulk many times a

a fire broke out in the hotel laundry which meant we had to exit via the fire escape

on turning down the duvet in the morning, discovered a hole in the cover caused by laundry

goiod self breakfast in

there was absolutely no catering for children and it made the mealtime very stressful and the kids hardly ate

swimming pool/spa area is slightly out of date and we didn t really enjoy this part of our trip

we brought our pet dog - no bins for poo!

wifi was slow, room was a little warm (we could have opened window

wonderful staff, strong wifi

quiet country location, nice bar and restaurant area traditional menu, i had a very tasty and well cooked fish

dan at th bar was very knowledgable & again gave great service

the cost to have a pet stay was an extortionate 25 per night and the dog could not even go inside the hotel

rooms were comfy/ warm/ beautiful/ quiet best breakfast we’ve ever had

facility for kids, the welcome information while checking in by the staff is amazing

the gym was great and the staff very good

super family holiday lots of activities for kids

facilities are top notch and breakfast was amazing.

bedroom had a pile of dirty laundry behind the door which had not been removed

great price and breakfast included! free parking, lovely bar and big comfortable room.

was s little disappointed with having to wait for the food, cooked breakfast to come out

were no activities, no gym or swimming facilities which i suppose for the price paid would have made the experience

breakfast was amazing, loads of choice and great if you have dietary requirements